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All 19 Tunica hotels

Horseshoe Casino and Hotel

3.5 of 5 Hotel   |   1021 Casino Center Dr., Tunica, MS 38664
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Ranked #7 of 19 hotels in Tunica
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
daniherr OKC,Ok
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444 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived around 6 P.M. after a long day of driving. Our reservations were quickly found and we were rapidly checked in. Hotel staff were all helpful, professional and friendly. This is a rater large hotel, our room was on the 9th floor. There were at least 3 elevators, all in service, and all transporting efficiently. The room was clean, and... More

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Bartlett, TN
Top Contributor
107 reviews 107 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

WE never go to Casinos much less Casino hotels, but we had a special deal on the grand reopening of the restaurant there. I don't ever gamble but the better half does and usually will break even. We thought the hotel room was nice and the service there was average.

Was this review helpful? Yes 1
hazleton, pa
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have visited the Horseshoe several times in the last five years and enjoyed it. This year I was a bit disappointed with the customer service given due to lack of training. It seemed like nearly everyone was new in their position and did not know answers to common questions. Since Harrah's Hotel & Casino is now shut down, there... More

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel last minute, after 4 hours drive we check in to hotel to find out they didnt have a non smoking room available. They offer to spray the room so we agreed to take the room since my wife was tired. The staff never spray the room and we couldnt sleep at all because the smell was... More

Was this review helpful? Yes 1
Hot Springs, Arkansas
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived at 12:30 to check-in on a Friday. Our King Bed room was unavailable and the front desk said we could not check-in until our room was ready. No problem, we gave our bags to bell service to hold. We came back at 2:30 and were told that our room was still unavailable due to late check-outs that morning.... More

Was this review helpful? Yes 2
Mishawaka, Indiana
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two days and the rooms were very clean and very nice. The only problems we had was the noise from the hallway. The doors did not seem to fit very well there was a small gap where light cam through. Every time someone walked down the hall you could hear it. If they were talking you... More

Was this review helpful? Yes 3
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

after reading some of the bad reviews of this hotel, I thought I might be in the wrong place. The place was clean, and the staff was wonderful. Our room was a non-smoking premium King. I can't describe it any better than the hotel on it's web site. Over 500 sq. ft. and everything stated on the web site was... More

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Danville, Virginia
11 reviews 11 reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed July 28, 2014

We've been to Tunica about 5 times, but never stayed at the Horseshoe Casino and Hotel. And after this last trip, we'll never stay there again. The gambling was fine. We loved the pai gow room, but the casino and hotel were dirty, and the management and workers didn't seem concerned. Here's what was bad: 1. Mosquitos infested the restaurant... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 26, 2014

This is probably the worst hotel I have stayed in. It was dirty with dust layered on everything. There was mold on the bathroom wall. Very noisy. There are huge gaps underneath the doors with light shining in so you can imagine how you hear everything in the hallway. We asked to change rooms and they told us "nothing else... More

Was this review helpful? Yes 3
Lansing, Illinois
Top Contributor
156 reviews 156 reviews
16 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed July 23, 2014

The hotel could use a little more care. The food at the restaurants and buffet was only okay. The casino floor is laid out nice. They have a very nice pool. All of the staff were very pleasant. There are two other casinos nearby.

Was this review helpful? Yes 2
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Additional Information about Horseshoe Casino and Hotel

Address: 1021 Casino Center Dr., Tunica, MS 38664
Location: United States > Mississippi > Tunica
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Horseshoe Casino and Hotel 3.5*
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Also Known As:
Horseshoe Hotel Tunica Resorts
Horseshoe Tunica Resorts
Horseshoe Casino Tunica Resorts

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Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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#2 Casino Hotel in Tunica #2 Green Hotel in Tunica
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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