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Fairfield Inn & Suites Memphis Southaven

Certificate of Excellence
2.5 of 5
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7149 Sleepy Hollow Drive, Southaven, MS 38671
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1 room 1 adult
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Fairfield Inn & Suites Memphis Southaven
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111 Reviews from our TripAdvisor Community

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Lafayette, Indiana
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After working through the day in Fort Smith AR, my business partner and I wanted to be near a hotel that would be convenient to MEM. We arrived at the hotel a little later in the evening, say about 8-8:30pm and was tired. The check in process was longer than I anticipated, since the room was already reserved, but the... More 

Helpful?
Thank rarobins17
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very nice hotel. Marriott is always consistent quality, Comfortable and clean rooms. Good value for overnight. Good location easy access to local sites and highway. Stopped over here on way to New Orleans. Friendly helpful hotel staff. Would stay again if in the area.

Helpful?
Thank Robert M
Level Contributor
146 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Katrina was the front office manager who checked us in for our stay. She greeted us so warmly and was very friendly and professional. We enjoyed a suite with a pull out bed and two televisions, which was great. The suite was clean and had a microwave and refrigerator. The breakfast was delicious and included in the room price. We... More 

Helpful?
1 Thank WYPY
Ken P, Sales Manager at Fairfield Inn & Suites Memphis Southaven, responded to this review

Thank you for taking the time to share your comments. Katrina will be delighted to know that you enjoyed your stay. We will pass along the kind words. We strive to provide excellent customer service. You are welcome to stay with us again on you next journey. Ken P. More 

Olathe, Kansas
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The room was clean but looked like it could use some TLC. The beds were advertised as queen beds but they seemed a bit smaller. It wasn't an unpleasant stay but we have always had very good experiences with Fairfield Inns. I don't feel it met the standard. We stayed three days. One day our room wasn't serviced.

Helpful?
Thank Melissa M
Jason Q, Manager at Fairfield Inn & Suites Memphis Southaven, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the TripAdvisor survey in regards to your recent stay at the Fairfield Inn & Suites Memphis Southaven. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Manhattan, Kansas
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were on a floor with a bunch of high school band kids who were running in and out of their rooms and leaving the doors propped open, so there was a lot of noise until they went to bed. The doors to the room allowed a lot of noise to come into the room. The beds were comfortable, but... More 

Helpful?
Thank Misterjag
Jason Q, Manager at Fairfield Inn & Suites Memphis Southaven, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the TripAdvisor survey in regards to your recent stay at the Fairfield Inn & Suites Memphis Southaven. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Washington DC, District of Columbia
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

A wonderful little Fairfield that bests Marriott's best hotels in Little Rock and New Orleans in accommodation and responsiveness in catering to handicapped or frail guests. I've criticized both the Little Rock Marriott and the Canal Street Marriott for their inexplicable inability to give us a wheelchair accessible room and a king room anywhere near each other on the same... More 

Helpful?
Thank DC196
Ken P, Sales Manager at Fairfield Inn & Suites Memphis Southaven, responded to this review

Thank you for taking the time to offer your comments and kind words. They are gladly received. Our staff will be thrilled to hear that they are appreciated for their efforts. We strive to provide excellent customer service. You are welcome to stay with us again in the near future. We also appreciate your loyalty to Marriott brands. Kindest regards,... More 

Mantee, Mississippi
1 review
5 of 5 stars Reviewed December 10, 2015 via mobile

We stayed here with our two small children. It was a great stay. We will return. Hotel is updated. Modern feel. Very clean. Staff was very friendly and accommodating. Breakfast was good with a variety of hot breakfast foods, cereals, fruit etc. Easy access to shopping, restaurants and I55.

Helpful?
Thank StarM08
Ken P, Sales Manager at Fairfield Inn & Suites Memphis Southaven, responded to this review

Thank you for taking the time to offer your comments about your great stay. Our staff will enjoy hearing from you. You are welcome here anytime. More 

Republic, Missouri
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 5, 2015

Very nice place, clean and comfortable. Friendly staff. Great value. Close to places to eat, shop and close to Memphis and Bealle Street and all the sights and sounds of Memphis. We would certainly recommend this place to stay overnight or longer.

Helpful?
Thank Tim F
Ken P, Sales Manager at Fairfield Inn & Suites Memphis Southaven, responded to this review

Thank you for your kind words about our hotel. Our staff will be delighted to hear of your great experience here. We strive to provide excellent customer service. You are welcome to visit again in the near future. Sincerely, Ken More 

League City, Texas
Level Contributor
204 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed November 3, 2015

This was my first visit to this location which was recommended by a work colleague. Very friendly greeting by the staff. The facility was clean, bright, and gave a very welcoming first impression. My room was also clean and inviting. The free breakfast was a very good selection and fresh. I would definitely return again.

Helpful?
Thank Gary W
Ken P, Manager at Fairfield Inn & Suites Memphis Southaven, responded to this review

Thank you for allowing us to host you. Your kind words will be shared with the staff. We look forward to your soon return. More 

Naperville, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 12, 2015

Talk about friendly staff! I've stayed at many Fairfield inns and never saw the employee run the breakfast area like Jaleesa! It really showed how much pride she took in her job. Everything was clean and well stocked. A complete joy! The bed was a bit soft and the bathroom needed updating but it was very clean and we enjoyed... More 

Helpful?
Thank Laurie H
Questions? Get answers from hotel staff and past guests. Ask a question

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