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Holiday Inn Southaven - Central

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280 Marathon Way, Southaven, MS 38671
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Holiday Inn Southaven - Central
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Holiday Inn Southaven - Central
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151 Reviews from our TripAdvisor Community

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Traveler rating
    88
    35
    15
    6
    7
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40
28
20
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Atlanta, Georgia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I hosted a family reunion at this hotel. The hotel itself was nice enough, with some loud renovations that were going on and some had been completed. This is a five floor hotel and I stayed on the 4th floor, no AC or fans in the elevator which was terribly uncomfortable in July. Also $29.00 for one breakfast is way... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

i stayed here on the weekend of 7/11/15.. i hadnt been to the memphis/southhaven area in about seven years after having visited once a year for thirty consecutive years (large family in the area). it went down for a wedding and was dreading the whole memphis vibe i experienced the last time i visited. The area was beautiful, it reminded... More 

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London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived late in the evening and was welcomed by a very friendly and helpful staff member on reception. The bar was still open and again the person serving was a delight to deal with despite the late hour. The room itself was perfect. Modern, clean and a very good size. We had an amazing nights sleep. We enjoyed the... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

We are very glad you enjoyed your stay. Thank you for the compliments on the staff and hotel. We look forward to your next visit to the Southaven/Memphis area. Thank you for your business! More 

Level Contributor
72 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I attended a family reunion over the 4th of July weekend at the hotel. Overall, this was a great location for our needs. My room was clean and spacious. However, the grout in the shower was old and a bit grungy looking, and the shower doors seem a bit dated. Also, it would have been nice to have more light... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the review and taking time out of your busy day to share your compliments in Timitria's customer service. I will be sure to share your comments with her. We are glad that you enjoyed your family event and hope to see you again next year. More 

Chicago, Illinois
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we checked in, we were given a room with unconnected plumbing under the sink, so that water just poured onto the floor if you used the sink. I called down to the desk right away but no one answered the phone, so I had to go back down and wait in the lobby until someone came back. They moved... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

I am terribly sorry that you had issue with your first room. If one of our team members was working on the plumbing in that room it should have been taken out of order. We apologize for the inconvenience. More 

Little Rock, Arkansas, United States
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel and reasonable price. This was centrally located and close to the snowden grove amphitheater. The venue is a cheap cab ride away. Lots of nearby restrarants and a Buffalo Wild Wings across the street. Nice staff although we didn't need them other than checking in. I saw a nice breakfast as we left but we we in a... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for your business and the great review. More 

Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed June 22, 2015

I have medical issues and I called and explained to Tiffany. She set it up so I could come in earlier get my room so I could rest. My room was the first that was cleaned that morning, so I could check in. Rakayla checked me in and before I could even get to the Dr's office that day, she... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the outstanding review and reviewing us in more than one site. We appreciate your business and hope to see you again soon, under better circumstances. We wish you a speedy recovery. More 

Buffalo, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
1 of 5 stars Reviewed June 17, 2015

I had a reservation at the HI in Southhaven, MS. I was on the interstate in heavy traffic about an hour out of Memphis when I got a call that there was a leak in my room and they had no other rooms but they could get me a room in a second rate hotel with no restaurant. I don't... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

We are sorry for the inconvenience. As stated in my email to you, we did truly have a room that was flooded and had to move an in house guest, thus creating a situation where we were over 1 room. The team member was supposed to be calling all rooms that had not arrived yet to confirm their arrival, as... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 7, 2015

I stay here once a year on business. My only complaints are that its noisy and wasn't very clean this time. You will hear every door on the hall open and close and you'll hear all the people in the adjacent rooms. This is such a common problem with hotels in this class. We had some noisy neighbors this trip... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for your feedback. I am sorry that the sports teams and wedding in house disturbed your sleep. We do our best to ensure that all guests get a restful nights sleep. It is unfortunate that some guests just don't seem to be able to be quiet when returning to their room late evening. I would love the opportunity... More 

Lexington, Kentucky
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2015

I get to this area a few times a year on business. This hotel is my default place to stay. The service is always good. Staff is friendly. Rooms are standard HI but well maintained. Traffic in this general area is heavy but this property is off the main roads far enough to be less hectic. I like that for... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you very much for the great review. We are so glad to hear that we are your property of choice when visiting the Southaven/Memphis area. We look forward to seeing you again soon. Lot's of events throughout the summer months! More 

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