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Holiday Inn Southaven - Central

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280 Marathon Way, Southaven, MS 38671
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1 room 1 guest
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Holiday Inn Southaven - Central
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153 Reviews from our TripAdvisor Community

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Traveler rating
    89
    36
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    6
    7
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Vicksbrg, MS
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

The service I received during check in and check out was very good. The room was very comfortable and spacious. The hotel is centrally located near good restaurants and shopping. The restaurant in the hotel is not open for lunch.

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Wyoming, Ohio, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel for a quick stopover while traveling. In a quiet area of Southaven, but close enough to food/shopping. Room was mostly clean, but I could tell a slight bit of neglect was starting to set in on the hotel. Overall a good hotel though.

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

We are glad you enjoyed your stay. You are correct that a few things, like the hallway carpeting is getting tired. Good news is that we have already started renovating these areas. Our banquet areas are finished and beautiful. We will be starting the carpeting on the room floors and other renovations in October. Please come back to visit us... More 

Atlanta, Georgia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 27, 2015

I hosted a family reunion at this hotel. The hotel itself was nice enough, with some loud renovations that were going on and some had been completed. This is a five floor hotel and I stayed on the 4th floor, no AC or fans in the elevator which was terribly uncomfortable in July. Also $29.00 for one breakfast is way... More 

Was this review helpful? Yes 1
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

We apologize that the fire alarm interrupted your event, but very glad that it worked properly. Life safety is very important. While inconvenient it is always best to evacuate, investigate and error on the side of safety. We are very fortunate that the Southaven Fire Department responds in minutes. I am confused as you state that you were the host... More 

1 review
5 of 5 stars Reviewed July 25, 2015

i stayed here on the weekend of 7/11/15.. i hadnt been to the memphis/southhaven area in about seven years after having visited once a year for thirty consecutive years (large family in the area). it went down for a wedding and was dreading the whole memphis vibe i experienced the last time i visited. The area was beautiful, it reminded... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the glowing review of our staff and facility. We appreciate your business and look forward to seeing you again soon! Did you know that they are building a new Outlet Mall just one exit South of our hotel? They will be open for the Christmas holiday shopping. If you don't make it back sooner, that will be... More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 13, 2015

We arrived late in the evening and was welcomed by a very friendly and helpful staff member on reception. The bar was still open and again the person serving was a delight to deal with despite the late hour. The room itself was perfect. Modern, clean and a very good size. We had an amazing nights sleep. We enjoyed the... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

We are very glad you enjoyed your stay. Thank you for the compliments on the staff and hotel. We look forward to your next visit to the Southaven/Memphis area. Thank you for your business! More 

Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 7, 2015

I attended a family reunion over the 4th of July weekend at the hotel. Overall, this was a great location for our needs. My room was clean and spacious. However, the grout in the shower was old and a bit grungy looking, and the shower doors seem a bit dated. Also, it would have been nice to have more light... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the review and taking time out of your busy day to share your compliments in Timitria's customer service. I will be sure to share your comments with her. We are glad that you enjoyed your family event and hope to see you again next year. More 

Chicago, Illinois
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 5, 2015

When we checked in, we were given a room with unconnected plumbing under the sink, so that water just poured onto the floor if you used the sink. I called down to the desk right away but no one answered the phone, so I had to go back down and wait in the lobby until someone came back. They moved... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

I am terribly sorry that you had issue with your first room. If one of our team members was working on the plumbing in that room it should have been taken out of order. We apologize for the inconvenience. More 

Little Rock, Arkansas, United States
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 2, 2015

Great hotel and reasonable price. This was centrally located and close to the snowden grove amphitheater. The venue is a cheap cab ride away. Lots of nearby restrarants and a Buffalo Wild Wings across the street. Nice staff although we didn't need them other than checking in. I saw a nice breakfast as we left but we we in a... More 

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Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for your business and the great review. More 

Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed June 22, 2015

I have medical issues and I called and explained to Tiffany. She set it up so I could come in earlier get my room so I could rest. My room was the first that was cleaned that morning, so I could check in. Rakayla checked me in and before I could even get to the Dr's office that day, she... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the outstanding review and reviewing us in more than one site. We appreciate your business and hope to see you again soon, under better circumstances. We wish you a speedy recovery. More 

Buffalo, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 17, 2015

I had a reservation at the HI in Southhaven, MS. I was on the interstate in heavy traffic about an hour out of Memphis when I got a call that there was a leak in my room and they had no other rooms but they could get me a room in a second rate hotel with no restaurant. I don't... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

We are sorry for the inconvenience. As stated in my email to you, we did truly have a room that was flooded and had to move an in house guest, thus creating a situation where we were over 1 room. The team member was supposed to be calling all rooms that had not arrived yet to confirm their arrival, as... More 

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