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Holiday Inn Southaven - Central

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280 Marathon Way, Southaven, MS 38671
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Holiday Inn Southaven - Central
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Holiday Inn Southaven - Central
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138 reviews from our community

Traveler rating
    83
    33
    11
    5
    6
See reviews for
35
27
20
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (138)
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    (37)
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Top Contributor
93 reviews 93 reviews
26 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't understand all the negative reviews. We had a great one night stay. Rooms clean and spacious. Staff very friendly, efficient, and helpful. Pool and breakfast for those who have time. There are many restaurants in the area and Walmart etc. What more do you need?

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you very much for your complimentary and supportive review. We do our very best to ensure that every guest has a great stay. On occasion things break down, and generally at the worst possible time. We do make repairs as quickly as possible and do our best to keep the impact to the guests as minimal as possible. We... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As a business traveler who travels every week, this is not only a very nice property at a very competitive rate, it has an awesome staff.. I had only one issue.. I have been driving all week and the desk chair sat a little low to the desk and leaned forward, frankly after putting in over 800 miles it was... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you very much for the rave review. It was a pleasure getting to speak with you in person at property too. As discuss, we are doing some updating this year. New desk chairs have been selected and are on order. We should have them in the next few weeks. Next item on the list.... bigger TV's for every room.... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We drove down 8 hours an stopped at this hotel to stay the night before heading to New Orleans the next day. When we arrived we checked in and the front desk person was so not interested in checking us in. She didn't smile, welcome us, or even ask us how we were. She just said can I help you,... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for taking the time to provide us feedback regarding your stay. I am sorry to hear that you experienced any inconveniences during your stay. I will review your concerns with the team as part of a training opportunity. I hope that you and your family had a great time in New Orleans. More 

Benton
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a beautiful hotel. It is clean and spacious. The beds are large and very comfortable and the King rooms have a nice chair and ottoman. The desk chair is cushy. Wireless is free and works excellent. Bar and restaurant area are very nice. My only complaint is they advertise a heated indoor pool, and during our stay it... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the wonderful review of our hotel and staff. I will be certain to pass on your compliments to Jonathan. I apologize that the pool heater had issue during your stay. We had repairs made to the system and it is running great again. We hope to see you again soon. More 

Greenville, South Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 11, 2015

Friendly, helpful, & all around great staff at this hotel Have stayed here several times! Breakfast is awesome thanks to Chef Allen. As a returning customer, it is like coming home to family. From the front desk, to the housekeepers, waitresses and everyone who works here, always treated me with friendliness and the utmost courtesy. Made to feel welcome! Because... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you so much for the rave review of our team members. Mr. Allen will be thrilled to have been mentioned by name on a review. We are happy to count you as a part of our Holiday Inn Family and look forward to your next visit. Thank you for taking the time to review us on Trip Advisor. More 

Mountain Home, Arkansas
Top Contributor
83 reviews 83 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 4, 2015

This is a safe, clean, friendly place to stay if you have business in Memphis, TN or are flying out of the Memphis airport. Lots of shopping and restaurants nearby but this area can get busy on Friday and Saturday. Clean room, comfortable bed but not very quiet. Can hear hall doors slamming, walking and bathroom shower/tub noises from room... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you very much for your feedback on our hotel. We are glad that you enjoyed your stay. You commented that we do not provide a complimentary breakfast. We are a full service Holiday Inn with a restaurant and lounge. By brand standards we do not provide complimentary breakfast. This service is offered at all Holiday Inn Express properties with... More 

Champaign-Urbana, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed February 23, 2015

Very pleasant surprise to find this gem of a Holiday Inn. Very clean from parking lot to room, wonderful check-in with pleasant employees all smiles and ready to assist. Surprised to receive a coupon for a free bottle of Champagne with chocolates which they iced down and delivered to our room. Received complimentary appetizers, beer & wine for being reward... More 

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Very glad that you enjoyed your stay. We truly appreciate your business and your wonderful compliments on the staff and facilities. Thank you for your loyalty to IHG. We hope to see you again soon. More 

Bartlett, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

No complaints here!! Very professional staff. Everyone was friendly! My husband & I stayed here to attend a concert and got the Sweetheart Package. I loved everything about it. Although it took an hour to get breakfast delivered to room after ordering, it was worth the wait. BEST bacon I have ever had. We will be coming back.

Was this review helpful? Yes 1
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the rave review! We are happy to have played a part in making your Valentine's Day event a special memory. The Sweetheart package is available at our property year rounds, so you don't have to wait until next year! It is also a great package just for a weekend get away. We hope you see you back... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2014

The hotel was everything it said. We were disappointed that it did not include breakfast...:-( I guess we are used to the Holiday Inn Express! A lot more amenities. Next time we will find a Holiday Inn Express.

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Hope you made it safely to South Padre Islands. Three months in an Island setting sounds like a great way to spend the rest of the winter. We are glad you enjoyed your stay and hope that you will stay with us on your return. While we are a full service hotel with restaurant, bar and room services, and do... More 

Shepherdsville, Kentucky
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 6, 2014

From lobby to room, everything was clean and nicely decorated. Room had Large shower with sliding glass doors, comfortable King sized bed, mini fridge and microwave; nice chair with ottoman, nice desk area, free wifi; friendly staff. Would definitely stay again if ever in the area.

Was this review helpful? Yes
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

The you for the outstanding review. I hope you get the chance to return to the Southaven/Memphis area. If you have not had the opportunity to attend the Memphis in May Events you should make plans for this year. This is an exciting time with outdoor events, music, food and more every weekend. Great time to tour downtown Memphis. Happy... More 

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