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Hilton Garden Inn Memphis Southaven, MS

3.0 of 5 6671 Towne Center Loop, Southaven, MS 38671
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Certificate of Excellence 2014
Hilton Garden Inn Memphis Southaven, MS
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Hilton Garden Inn Memphis Southaven, MS
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213 reviews from our community

Traveler rating
    118
    63
    20
    9
    3
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56
49
24
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dalton, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this Hilton Garden on multiple occasions, staff is great and knowledgeable of the area and great at arranging things like transportation. Always comfortable and clean, and convenient to Interstate 55 and Memphis.

Review collected in partnership with Hilton Garden Inn

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Oakville, Canada
Top Contributor
79 reviews 79 reviews
37 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had the opportunity to stay at this HGI for one night. The property is reasonably new and very clean. Decent WiFi, good rooms and did I mention clean? This hotel is a credit to the HGI brand - very consistent. The only complaint was the broken cooler in the pantry by the front desk. The Horror of Warm Beer!... More 

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Nashville
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We needed an overnight stay while visiting family in the area. The facility was quiet, clean, and convenient to everything. I will definitely keep the HGI Southaven on my "Good place to stay" list. The pricing of most Southaven lodging is a little high, including this facility. However, it was cheaper than nearby properties. Having stayed in most of the... More 

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

It is always a pleasure to read an objective review. Thank you and we hope to see you again when you are traveling in the area. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We found the hotel to be a very welcoming, great rooms, great restaurant on site and great staff. Close to outdoor mall but the room was very quiet... no noise. Convenient, and very clean. We will go back and would recommend this hotel to any of our friends/family.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you so much for the nice review. It makes me very proud of our staff and property. Hope to see you again soon. More 

Nashville, Tennessee
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The person at the front desk is usually very helpful, Hotel is always clean and it is close to shopping. Hate that I forgot my toothbrush and they had toothpaste and no toothbrush but that's ok I shouldn't have forgotten mine.

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Nothing like finding out you forgot your toothbrush! Sounds like others have to. Generally we keep a nice stock just for that reason. They are typically given as a complimentary service on request. I am so sorry that we had a run on toothbrushes and left you hanging in the lurch without one. We will be better prepared next time.... More 

Senior Contributor
36 reviews 36 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is another consistent HGI. The rooms are clean and quiet if you're on the side away from the freeway. There is plenty of shopping nearby as well as restaurants and fast food. The staff is very welcoming and helpful.

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you for sharing your experience with our potential guest. Input from our travelers is more valuable than any comments we may make. We appreciate you choosing to stay wiIth us am No hope you will come again soon. More 

Barrie, Canada
2 reviews
5 of 5 stars Reviewed November 17, 2014

The quality of the hotel, the cleanliness of the rooms and the friendliness of the staff make staying at the Hilton Garden Inn, Southhaven, my hotel of choice, when in Memphis. The staff are always very efficient, knowledgeable, and friendly; from check-inn, to the Bar, and the shuttle driver. A top notch experience all around.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you so much for the nice remarks. As a Hilton propery, it is our responsibility to make your experience a great one. We strive to accomplish this for all our guest. It is very nice to that we are accomplishing this on a consistent basis. We are very proud of our staff. They do represent us well and make... More 

Louisa, Virginia
Top Contributor
87 reviews 87 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 15, 2014

This hotel, although behind the Walmart, is in a quiet location, yet has plenty of places to eat or shop near by. The hotel and clean and well run. The staff is excellent and helpful. I would stay at this location again. Also the room staff deserves compliments.

Was this review helpful? Yes
Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you for your comments and observations. We have replaced all of our bedding, both frames and mattress to resolve your concern regarding the bedding. We have recently upgraded both furniture and paint in our sleeping rooms. We have just upgraded our Digital TV programs and services and are in the process of upgrading our 32" TV's to larger screens.... More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed November 12, 2014

I have stayed at this Hilton Garden Inn twice and it is very nice. Clean and quiet and close to some chopping and good places to eat. Easy access to Memphis and the Airport. I would hightly recommned it if staying in the Memphis area.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

We appreciate your comments and observations. We are truly honored to have you as our guest. Hope to see you again soon. More 

Lansdale, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 29, 2014

Hotel is newer and in great shape. HGI's have great lobbies and this one is no exception. Excellent location and the hotel shuttle was willing to take us to any of the area restaurants. My only negative was the water pressure in the bathroom sink. Horrible. Couldn't even shave during my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you for sharing your experience with us. All Hilton Properties are involved in an energy conserving "Green" program. One way this is accomplished is water conservation. Water flow on the sink is conserved with a restrictor. For future stays, you can ask for the restrictor to be removed during your stay. I hope you find this information helpful. More 

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Additional Information about Hilton Garden Inn Memphis Southaven, MS

Address: 6671 Towne Center Loop, Southaven, MS 38671
Phone Number:
Location: United States > Mississippi > Southaven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Memphis Southaven, MS 3*
Number of rooms: 117
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Also Known As:
Hilton Garden Inn Memphis Southaven Hotel Southaven
Hilton Garden Inn Southaven
Hilton Southaven
Southaven Hilton

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