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Hilton Garden Inn Memphis Southaven, MS

Certificate of Excellence
3.0 of 5
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6671 Towne Center Loop, Southaven, MS 38671
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Hilton Garden Inn Memphis Southaven, MS
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Ranked #2 of 16 Hotels in Southaven
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Rosstella L Little Rock, United States
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244 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Little Rock, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located in a great location. Shopping mall, restaurants and a Wal-Mart are within walking distance. The staff was friendly and professional. The rooms were clean. The patio seating with the fire pit was just what I needed to unwind after my long day.

Review collected in partnership with Hilton Garden Inn

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San Juan, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for a business group meeting we had in Southaven. Hotel staff is excellent and courteous, thanks Donna! Beds are extremely comfortable, breakfast is OK, although with made to order options. There is an open Mall in front of hotel, with plenty of shopping options and some dining. Wireless Internet was slow as a turtle, room wired was acceptable though.... More 

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

So glad you found us and chose the HGI. We are very fortunate to be in this location. It is ideally located with restaurants and malls all around. there is a new Tanger outlets mall coming in the fall only 1/2 mile from us. this will become a shoppers haven when it opens. Hope you will come back and stay... More 

Leduc, Canada
Top Contributor
50 reviews 50 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this garden inn for one week and it was a great stay. Enjoyed their cooked to order breakfast every morning. The front desk and breakfast staff were very nice. Their shuttle is also available to take you anywhere within 5 miles. The room was clean and the bed was very comfortable.

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

I'm so glad to know you had a great experience. We appreciate you sharing with potential travelers for what they can expect. Hope to see you again. More 

Mexico, Mexico
1 review
4 of 5 stars Reviewed 1 week ago

Great accommodation for business staying. Clean, big. Great breakfast. Wonderful bed. 15 minutes from airport. Just in front of a big open mall. I stayed a week in a business group. A great deal of restaurants to go to dine. If you are from Latin America, as myself, take into account that the majority of restaurants close at 10 PM.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you so much for sharing your observations with our customer base and with us. We are very fortunate to be in this location. We appreciate you choice to stay with us and hope we always live up to your expectations for service. Until we meet again. More 

tallahassee, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

enroute from Tulsa, this hotel met all me Diamond level expectations, i dont remember her name but the bartender Sunday evening was lighthearted and fun, the chef made us some awesome wings. I will definitely put this hotel on my route of favorites.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

A route of Favorites? What a nice thought and reward for our efforts to be the best hospitality property in our area. We are honored by your input. Looking forward to having you stop in on your next trip through this area. More 

Albany, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Needed a place to stay near Graceland. Shuttle from airport was great. They also offered to shuttle us to our car rental place the next morning. Great breakfast for under $10! Everyone was nice and helpful.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

You mentioned our shuttle service. We run a 24/7 shuttle to and from the airport. It is only a 15 minute trip and a great deal of our customers use this service. This is a free amenity and saves our guest around $75. We hope that the pickup service is just the beginning of a wonderful experience for all of... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel is very clean and well kept. Up to date furnishings and friendly service. The beds were very comfortable and you will have a good nights sleep. This site is near restraunts and shopping. I loved the breakfast as meals were freshly cooked and flavorful. There was nothing i didn't like about our stay.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Words I love to hear " Nothing I didn't like about our stay" Thank you so much for the review and we hope you will come stay with us again. Until that time, safe journeys to you. More 

Kennesaw, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I really did not like the layout of this hotel. I thought the piece of property the hotel is built on is bad to start with. The layout is all strung out. The carpet is ran down, the bathroom fixtures are worn out. I think the restaurant staff at night lacked professionalism. I always get the trainee when I want... More 

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you for your input. Our property is only 8 years old. The Hilton Standard requires constant update to remain on the leading edge. We have undergone 2 major upgrades and are currently working on the carpets and renewing all of the room furnishings. We are replacing all of our tv"s this year. I hope our current efforts will address... More 

Chicago, Illinois
Top Contributor
64 reviews 64 reviews
37 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I stay at this chain because I get what I expect. This one delivered once again. Nice clean room, good breakfast (not included unless you book it that way) and friendly staff. The location is adjacent to a shopping mall and near a Walmart (if you need to get things). One warning. It does back on to a busy highway... More 

Was this review helpful? Yes
Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

So nice to see your input. We have a lot of comments on the location of this property for all of the same reason. There are definite plusses with shopping and restaurants all around us. I'm glad you brought up the interstate noise. Interstate 55 does run behind the property. If you are a light sleeper you can request a... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 27, 2015

Very nice stay. Will stay again. Very friendly staff. Business center computer and printer was very fast. Very clean room and comfortable bed. Ordered room service for dinner... had the black and blue burger. It was good but not great. Over all a definite stay again.

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you for your review. it's always nice to hear from our guest. We hope to see you again in the future. More 

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