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Hilton Garden Inn Memphis Southaven, MS

Certificate of Excellence
3.0 of 5
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6671 Towne Center Loop, Southaven, MS 38671
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Breakfast, WiFi and more!
Hilton Garden Inn Memphis Southaven, MS
Best prices for: 1 room 1 guest
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Ranked #2 of 16 Hotels in Southaven
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Joe L Vicksburg, Mississippi
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249 reviews from our community

Traveler rating
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    75
    25
    9
    3
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60
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88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vicksburg, Mississippi
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed an excellent visit with Hilton Garden Memphis/Southaven in mid-May 2015. Staff were exceptionally helpful; hotel was clean; beds/accommodations were comfortable; breakfast was tasty and the price was right for the location.

Review collected in partnership with Hilton Garden Inn

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Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Have stayed here several times now when catching a flight at the nearby Memphis International Airport (MEM). The hotel is always very clean and inviting, staff is friendly, and they are conveniently located by the Interstate with an easy route to the airport. They also offer a shuttle service if needed. Will continue to make this my first choice for... More 

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Vero Beach, United States
1 review
3 of 5 stars Reviewed 1 week ago

Nice lobby. Nice breakfast options. Bathroom small and not generally not as nice as Marriott hotels. Bed comfortable. Heating and cooling controls/function not explained at check in. TV did not work properly. Water pitcher in lobby empty for several hours during evening.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

I apologize if we did not meet you expectation. Please allow me to use your comments as a training tool for my new front desk team members regarding the water pitchers. That is something that we can correct with training. There are signs in the rooms mounted on the air unit itself that instruct the guest to use the wall... More 

Fallon, Nevada
Top Contributor
57 reviews 57 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I do a pre check in so no waiting at the counter. Greeted warmly and offered water. The property is well maintained and has the common things you come to see at all Hilton Gardens. My room was clean and all items worked. I couldn't find a happy medium with the A/C. It was either too warm or too cold.... More 

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Tuscaloosa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When visiting the Memphis area you want to stay at this Hotel for sure. Just a little south of Memphis but great value, really clean, very safe/secure and Ms Rosie in the Restaurant will make you feel at home. When you travel as much as I do you always want to see friendly faces. It books up quickly so book... More 

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Little Rock, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is located in a great location. Shopping mall, restaurants and a Wal-Mart are within walking distance. The staff was friendly and professional. The rooms were clean. The patio seating with the fire pit was just what I needed to unwind after my long day.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

I'm so glad to hear your comments. We appreciate all that you have shared. I am especially glad to hear that you enjoyed the patio and fire pit. That is a relatively new addition and we haven't had many responses to it. Hope you can return again to the lovely area in Southaven. More 

San Juan, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed for a business group meeting we had in Southaven. Hotel staff is excellent and courteous, thanks Donna! Beds are extremely comfortable, breakfast is OK, although with made to order options. There is an open Mall in front of hotel, with plenty of shopping options and some dining. Wireless Internet was slow as a turtle, room wired was acceptable though.... More 

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

So glad you found us and chose the HGI. We are very fortunate to be in this location. It is ideally located with restaurants and malls all around. there is a new Tanger outlets mall coming in the fall only 1/2 mile from us. this will become a shoppers haven when it opens. Hope you will come back and stay... More 

Leduc, Canada
Top Contributor
51 reviews 51 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this garden inn for one week and it was a great stay. Enjoyed their cooked to order breakfast every morning. The front desk and breakfast staff were very nice. Their shuttle is also available to take you anywhere within 5 miles. The room was clean and the bed was very comfortable.

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

I'm so glad to know you had a great experience. We appreciate you sharing with potential travelers for what they can expect. Hope to see you again. More 

Mexico, Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

Great accommodation for business staying. Clean, big. Great breakfast. Wonderful bed. 15 minutes from airport. Just in front of a big open mall. I stayed a week in a business group. A great deal of restaurants to go to dine. If you are from Latin America, as myself, take into account that the majority of restaurants close at 10 PM.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

Thank you so much for sharing your observations with our customer base and with us. We are very fortunate to be in this location. We appreciate you choice to stay with us and hope we always live up to your expectations for service. Until we meet again. More 

tallahassee, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed April 16, 2015

enroute from Tulsa, this hotel met all me Diamond level expectations, i dont remember her name but the bartender Sunday evening was lighthearted and fun, the chef made us some awesome wings. I will definitely put this hotel on my route of favorites.

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, MS, responded to this review

A route of Favorites? What a nice thought and reward for our efforts to be the best hospitality property in our area. We are honored by your input. Looking forward to having you stop in on your next trip through this area. More 

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