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Hilton Garden Inn Memphis Southaven

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6671 Towne Center Loop, Southaven, MS 38671
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1 room 1 guest
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Hilton Garden Inn Memphis Southaven
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274 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntsville AL, United States
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hilton Garden in South Haven M s because we have stayed at other Hilton Garden Hotels in other parts of the country and have always found them very clean and reasonably priced. This one is close to Tunica and for shows the price is better than the hotels in Tunica.The Hiltons are always clean and they... More 

Review collected in partnership with Hilton Garden Inn

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memphis, United States
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed my stay at the Hilton Garden Inn. I had the best sleep ever because of your clean and comfortable facility.. The staff was just awesome very pleasant attitudes.. My greatest admiration was the duck feather pillows.. wow.. I must find them on line!

Review collected in partnership with Hilton Garden Inn

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Louisville, Kentucky
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent so much time at this place for work that I couldn't help but develop a special place in my heart for it. But seriously, this is a great place to stay, the staff is friendly and the amenities are as you would expect. Can't go wrong here.

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

Hi Phillip, It is nice to hear you say these things. We feel very privileged when our guest stay often with us. We know there are a lot of choices out there to pick from. That is why we always try to be the best Hospitality Host in the area. We develop a feeling of family when our guest return... More 

Downers Grove, Illinois
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

After having a bad visit at another Hilton branded hotel the family decided to drive back toward Memphis. We stayed here on a whim, and I must say that I was pleasantly surprised. The hotel staff was very accommodating for I had a few request prior to check in.The location is excellent near plenty of restaurants and shopping. The breakfast... More 

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

I'm glad to hear that we restored your faith. All properties have an off day occasionally. The trick is not to have them often and correct the mistake ASAP. We do try to keep our off days to a minimum, but we strive to not have any at all. It really helps when you are staffed correctly. We think our... More 

Camp Hill, Pennsylvania
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking for a decent hotel which was in a good area but close enough to the airport. Sounds like Goldilocks but I found one that was "just right" with this location. They have airport shuttle but I had my own car. It took me <15 minutes to drive to the airport. The hotel was nice, new, and had... More 

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

So nice to know you found us Goldilocks. We are "Just Right" for many guest who use the Memphis International Airport" One of the real benefits is that we don't mind you leaving your car on our parking lot while you are gone on short trips. It save you the cost of parking and your car is left in a... More 

houston, tx
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here two nights while travelling to Memphis TN. It has a great location and is nestled in a great business area right next to a huge mall. It also has tons of commercial eats very close by. Chili's Chick Fil A etc.. The area does not have a lot of character, but is was a great launch pad... More 

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

Hello, Thank you for all of the positive remarks. Though we strive for perfection, we know there is always room for improvement. You are precisely correct, We have many strong points and need to work out a few small things. You will be delighted to know that we have an ongoing maintenance and improvements program. We are in the process... More 

Nashville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I hate to say, because other Hilton Garden Inn hotels have been very nice, but this one doesn't hit the mark. The carpet in my room was wet. The air conditioning never turned off. And the window shades were thin and cheap.. they didn't keep the light out and didn't feel private enough for a ground floor room. The desk... More 

Review collected in partnership with Hilton Garden Inn

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

I am so apologetic for your experience. Your review does not reflect our typical guest review. We am very disappointed if our guest are not satisfied with our service or property . Our property enforces the Hilton Promise of a Great experience guarantee. I assure you that we will do everything possible to correct your poor experience. We will be... More 

Nashville, Tennessee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I wasn't impressed with the hotel based on the price. I was forced to stay here as they had the only room available in the city. I thought it was an ok hotel but not worth the money they are charging per night.

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

Sir, I am sorry that you feel as if our price was unreasonable. We are an upscale property.Our prices are based on demand in the community and are set by the computer based on competitive property rates in the area. Southaven has over 30 hotels. Since you mentioned that they all appeared to be full it must have been a... More 

Walker, Louisiana
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was nicer than I expected, staff was great, super clean, great location, BUT the pool completely sucked! It said max occupancy was 30, if you put 30 people in that pool you'd be sardines. There were 5 adults and 1 child in our group and it was crowded, even worse, it was indoor. There was so much chemical... More 

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Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

I am glad to know that you enjoyed your stay and were pleased with several things that you experience while you were here. It is our top priority to assure that our guest experience is a good one. I am very glad that you brought the pool to our attention. We do a chemical check daily on the pool to... More 

Tulsa, Oklahoma
Level Contributor
183 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great hotel. Very comfortable room, friendly staff, and the breakfast! Wow! Cooked to order with a huge selection with a great staff that took care of you at breakfast. Would certainly stay here again if I was in the area.

Was this review helpful? Yes
Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

We are always elated to seer a review like yours. No one says it better than a guest. Readers can know that a guest review is an honest opinion an truly reflects their experience. There are a few occasions when we fall below our Hospitality Standards. We try to make them few and far between. Thanks so much for sharing... More 

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