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Hilton Garden Inn Memphis Southaven

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6671 Towne Center Loop, Southaven, MS 38671
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1 room 1 adult
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Hilton Garden Inn Memphis Southaven
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317 Reviews from our TripAdvisor Community

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Ogden, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great Service, Friendly Staff. Hotel room was serviced daily, hotel is clean and well-kept. Located near lots of different shopping - a shopping center with a department store/clothing/etc and a few miles from a new strip mall. I would definitely stay here again. Thank you!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelly C
Teresa J, Front Office Manager at Hilton Garden Inn Memphis Southaven, responded to this review

Thank you so much for the kind words you gave our property on Trip Advisor. We look forward to seeing you again soon. More 

Salt Lake City, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel staff had great attitudes and were so friendly and helpful. I had a freak noise in my sleeping room one night and the noise started at 3:30 am and the general manager was so nice as to accommodate me the next day and move me rooms as well as buy me my favorite coffee.. very impressive! A few... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brit W
Teresa J, Front Office Manager at Hilton Garden Inn Memphis Southaven, responded to this review

Thank you for mentioning some of our staff. It is always nice to be able to pass these remarks on to them. We look forward to seeing you again soon. More 

Florence, Mississippi
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here the night of January 21, 2016 for a concert at the Landers Center. The location is perfect. The check in was swift, painless. My room was a handicapped room(that's all that was available), and it was HUGE! HUGE! I didn't hear anything from any of the other rooms, and they were sold out that night. Easy to... More 

Helpful?
Thank JElliottHarris
Teresa J, Front Office Manager at Hilton Garden Inn Memphis Southaven, responded to this review

Thank you for responding to Trip Advisor on our behalf. We look forward to seeing again the next time you are in the Southaven area. More 

Strongsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was always eager to serve. The rooms very clean. It is in an excellent location with many restaurants within 1 mile. I would highly recommend this hotel to anyone staying in Memphis/Southhaven area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James S
Senatobia, MS, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

As always, I try to stay at Hilton Hotels. They provide a friendly, comfortable environment that always pleases. I do not travel often, but when I do this is the brand I search for. The staff, including all employees tend to reach out check to see if you are o.k. My expectations are always satisfied.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Edward C
Chattanooga, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for business recently, and had a room overlooking the interstate.The noise level is very low considering the proximity of traffic. The hotel lobby and the room were in great condition. The location is convenient for business; right off the interstate in in a low-crime risk retail center, plenty of chain restaurants nearby. Despite the positive features this... More 

Helpful?
Thank Lauren F
Memphis, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel site and staff were awesome. The location is great directly adjacent to shops, restaurants, entertainment, and the interstate with direct proximity to Memphis 3 miles away. The rooms were spacious, the room attendants kept them up very nicely. The front desk staff were very welcoming, and helpful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Justin B
Nashville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very clean and welcoming. Always a great stay with a lovely lobby and staff. The breakfast was good as usual but there was a high volume of people present because of the college bowl game in Memphis. There was not enough staff to service the amount of people so there was a delay in service. All in all though, it... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary J
Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

Thank you for your comments. We are always glad to hear from our customers. So glad to hear from a guest that visits frequently. I am so sorry you experienced a wait time in our restaurant. There are indeed times when we un-expectantly get a little crowded. I will look into the circumstances of that day to see if we... More 

Atlanta, Georgia
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Southhaven Hilton Garden Inn on Jan 2 prior to attending Liberty Bowl. We accomplished the online check in and everything worked fine. We had a king room on the 3rd floor. Bed was great and the room was clean. The bathroom was small but clean and had all the amenities we needed. We did eat breakfast... More 

Helpful?
Thank colt07
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here January 1-3, 2016. Hotel was not clean and the hotel was understaffed and the front desk was rude. I was told repeatedly that since I had booked through Hotel.com that they couldn't help me with any problem. Room not ready at 3:30 and at 5:30 I go I non smoking room and I smoking room. Not what... More 

Helpful?
Thank Kathy R
Katherine C, Director of Sales at Hilton Garden Inn Memphis Southaven, responded to this review

I am so sorry that you had this experience. I assure you that this is not our normal by any means. The New Years Weekend was a sellout status weekend. You can read our other reviews and see that while we occasionally miss the mark it is not frequent. I will have a group meeting with my staff and use... More 

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