We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Memphis Southaven

Hotel website
Hotel deals
Hotel packages
7165 Sleepy Hollow Drive, Southaven, MS 38671
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Residence Inn Memphis Southaven
View Map
Add Photo Write a Review

57 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    21
    10
    17
    4
    5
See reviews for
24
5
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (12)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (10)
All months
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is located decently in relation to Southaven and Memphis. The rooms with kitchens is a huge plus, however, the cooking utensils in the rooms are hit or miss. I usually end up asking for new ones or pots and pans, etc. Staff is always helpful and friendly. Breakfast is sufficient but nothing amazing.

Was this review helpful? Yes
Dothan, Alabama
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed in a 1 bedroom suite just outside Memphis. The staff was friendly and helpful. This is a great location. Just a few miles from downtown Memphis. Visited The Peabody and saw the march of the ducks. Eat at Marlowes BBQ and listened to Elvis impersonator

Was this review helpful? Yes
Modesto, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed in several Marriotts in the area, but this residence inn has a great location. Great price and a great staff. When I arrived on this trip my room had furniture issues along with a few other issues. I told the general manager as I left for the day. When I returned, he had replaced the furniture with... More 

Was this review helpful? Yes
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 29, 2015 via mobile

We stay in Residence Inn's around the country so we're very familiar w/ the brand. The staff was extremely friendly & helpful. This particular hotel could use a lil updating & better preventative maintenance. I understand they do huge sports tourneys n this town, so that may explain its run downness. The complimentary breakfast was just ok. They offered only... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed May 25, 2015

Very nice visit until shoes were stolen from room closet. Never heard from housekeeping. Front desk relay ed message and said housekeeping supervisor checked with staff and they said they never saw sboes.Not good enough! !! I spend a lot of time/money at Marriott property and I would at least like it to be taken more serious. Act like you... More 

Was this review helpful? Yes
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 2, 2015

Friendly staff. Clean room. Nice appointments in a king studio on the 3rd floor. King bed is comfortable, but the sofa sleeper could be a little nicer. Since I am traveling with little league baseball players, they don't mind the thin mattress on the sofa sleeper, but an adult would be uncomfortable. Nice basketball court near the pool that athletes... More 

Was this review helpful? Yes 1
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 13, 2015

There seemed to be a handful of people that were long term guests. Could be the proximity to the medical center. This often meant that the evening events in the lobby were dominated by these long term guests and on the two occasions I attempted to grab some of the food, there was none left. The furnishings in my room... More 

Was this review helpful? Yes
Level Contributor
202 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed March 19, 2015

My family an I stayed here on our way to NOLA for a spring break cruise. I am a rewards member and used points on 3/19/15. I want to start off saying Justin should be the staff member of the year ad is the best front desk person I have had the pleasure of being welcomed by. His service is... More 

Was this review helpful? Yes 2
Albuquerque, New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 23, 2014 via mobile

Make sure you don't get service so your stuff isn't stolen. That supervisor is very unprofessional. They didn't care! I never got feedback after 2 months from corporate. They believed the supervisor and I guess assumed I was lying. Well, Never again! I don't recommend, ever. Okay location though. Every thing you need is in one area. Almost TOO busy.... More 

Was this review helpful? Yes 3
Dsears7165, Front Office Manager at Residence Inn Memphis Southaven, responded to this review

Good Afternoon R.D, Thank you for your comments on trip advisor. I am very sorry to hear that you did not have an enjoyable experience at our hotel. Please rest assured theft and customer service are two things we do not take lightly. Sadly, I cannot see why corporate did not respond to you however As front office manager I... More 

Travelers are raving about these Southaven hotels

Goodyear, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

This property was a good fit for me. It's close to the Memphis Airport, and close to downtown Memphis. There is a shopping center close by that can provide everything from soup to nuts. The staff at this property is excellent. I had originally booked one night but discovered that I needed to check in two days early for a... More 

Was this review helpful? Yes
Dsears7165, Front Office Manager at Residence Inn Memphis Southaven, responded to this review

Dear Neverbob, Thank you for taking time out your busy day to post a review about our hotel. We are absolutely delighted that we were able to reach your expectations. Our staff’s number one priority is to go over and beyond for our guest to ensure a wonderful Marriott experience. Your positive words will be shared with the staff to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (2)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Southaven
0.0 mi away
Fairfield Inn & Suites Memphis Southaven
0.4 mi away
Home2 Suites By Hilton Memphis - Southaven
0.3 mi away
Comfort Suites
Comfort Suites
#2 of 16 in Southaven
4.5 of 5 stars 135 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Holiday Inn Southaven - Central
0.5 mi away
Hilton Garden Inn Memphis Southaven
0.1 mi away
Courtyard by Marriott Memphis Southaven
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay