I stayed at this hotel for business in March 2013. Check in at the hotel was really an unpleasant experience. The front desk woman was cold, almost to the point of rudeness, which surprised me. Going up to my room gave me another unpleasant experience. My room window directly faced a roof with a ladder. As a single female traveler,... More

We live about 4.5 hours from Tunica and visit from time to time when we're in the mood to do a little gambling. We typically stay at a Harrah's property and try to get the Horseshoe because it is situated between the Roadhouse and the Goldstrike. The good... staff is awesome. Such friendly employees. This hotel has a parking garage... More

My husband and I stopped overnight here during a long road trip. It was great! Cheap rate, clean room, courteous and friendly staff! The only issue was an overcharge on a room service bill but the front desk took care of it at check out. I would definitely stay here again, and I hope they remodel their rooms soon, the... More

Got comped 2 buffets and got to the hostess stand and was charged 40.00. Manager was no help. Casino Hostesses know nothing about hospitality. Blood stains on the carpet. Had to hunt for a blanket. I Will not stay or do anything here again. Never.

We recently stayed for just an overnight on our way through during a road trip. Glad we weren't staying long. I rate this an average rather than a poor because the room itself was fairly nice. But, it was dusty and dirty. We got a bargain on the room rate, ($40), but got a second floor room, with no view.... More

Tunica is a convenient place for snowbirds to stop between Dallas and Cincinnati. The Horseshoe Casino has very affordable rooms on weeknights (as long as you can walk away from the tables and slots). On our third trip here, we again received a bargain room without a view on a lower floor. The last time we discovered (too late) that... More

The staff here is very friendly. Everyone from the hotel clerk to the maids to the security guards. Really the only complaint I would have is I was too close to the ice machine and that the room doors did not close unless you pulled them really hard

We usually stay at Gold Strike or Harrah's when we visit Tunica once or twice a year. This time we decided to try Horseshoe. What a mistake. we went the Wednesday after Memorial weekend. A very slow time to go, even expressed by the dealers. When we arrived we were the only people checking in at that time. So we... More

I recently stayed at this hotel and the accommodations were nice. However upon check in the manager Jennifer checked us in and just gave us a room key. She didn't tell us how to get to the room or what type of room it was. Upon walking into the room we saw that it was a two double bed room... More