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Holiday Inn Express Ridgeland - Jackson North Area

2.5 of 5 6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)
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Holiday Inn Express Ridgeland - Jackson North Area
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Holiday Inn Express Ridgeland - Jackson North Area
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49 reviews from our community

Traveler rating
    14
    8
    12
    9
    6
See reviews for
14
3
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alabama
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 20, 2014

I had been staying in Pearl. However, since most of my work was in Madison and North Jackson, I decided to save some drive time and stay at HI-Ridgeland. I am totally glad that I did! As soon as I walked into to lobby, I was genuinely greeted by a beautiful young lady named Jasmon (hopefully the spelling is correct).... More

Was this review helpful? Yes
Cortney W, Director of Sales at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Thank you so much for the AWESOME 5 Star review!!! Please come back & stay with us again!! More

Brooklyn
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 16, 2014

Typical Holiday Inn Express with friendly service. There is a very modest pool and exercise facility and it is not located in an area conducive to an outdoor run. The rooms was fine and air conditioning worked well.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear vnBrooklyn, Thank you for taking the time to post your comments. We are so pleased you liked you enjoyed your stay with us. However, we would like to apologize for the shortfalls you have noticed during your stay. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 1, 2014 via mobile

This was our first time staying at a ihg in Jackson, Ms. Believe me when I say I would never stay there again, My husband did the checking in, I always tell him to ask for late check out by us being members. After he parked we all proceeded to walk in I noticed upon entering that there was a... More

Was this review helpful? Yes 1
Bentonville, Arkansas
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed June 22, 2014

Easy check in, even though we were late, but during the check in process my card was lost. I continued to call back all week and even though they said they looked, the card never turned up. It was very concerning and they were friendly, but never called me back as I had to keep calling. The breakfast was good... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear FreedomTravel, Thank you for taking the time to review our hotel. I appreciate your kind comments regarding our room accommodations and breakfast service. It seems that we were not able to execute an exemplary performance with regard to guest services. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private... More

Hammond, Louisiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 21, 2014

I understand properties need to re-model and upgrade! When I am making a reservation 300 miles away the fact that they are doing that may change my decision to stay there. IF they would give out the info! The contractors were not in the way or over loud with the power tools....(Yeah Right), but the main problems were they had... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear racepair, Thank you for taking the time to provide feedback on your stay. It is unfortunate the condition of the common areas prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Jackson
1 review
2 of 5 stars Reviewed June 14, 2014 via mobile

The general manger is very rude and I'm looking into talking to the person over her. Front desk treated me ok so did housekeeping. But I'll never seen mangers be so rude to guest and the people who work for them I was told from a friend of mine to NOT stay here and boy was she right. The sweet... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear Jodistx, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

Charlotte, Michigan
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed here recently and it was a great place to stay. The rooms were clean and roomy. Beds were comfortable. They are remodeling. The front desk was amazing. They are friendly and will help you in anyway they can. The location was ok and there was a Logans Roadhouse right by the hotel. It was a peaceful stay.

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NE, Arkansas
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed May 5, 2014

I was scared to death to book this hotel after reading some of the reviews but I went ahead and booked and I could not be happier. This is not to say that the hotel doesn't have any issues...they do...but after my stay I was very happy with my choice and I would stay here again no problem. This hotel... More

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

when we arrived we had a small issue with our room. it wasn't anything that we couldn't deal with but Kim and the staff there totally took care of us! we ended up extending our stay and so they thru us a HUGE discount !! we didn't ask for it they just did it. Breakfast was good. The beds and... More

Was this review helpful? Yes 1
Wahpeton, North Dakota
Top Contributor
55 reviews 55 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 29, 2014

We came into the room and if it wasn't so late we would have checked out! The floor hadn't been vacuumed since the last guest. The bathroom floor was filthy and we had to try and clean it before walking on. The wash cloths and towels we used were very soiled. We needed to clean the tub shower before we... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear gl1960, Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward... More

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Additional Information about Holiday Inn Express Ridgeland - Jackson North Area

Address: 6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)
Phone Number:
Location: United States > Mississippi > Ridgeland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Ridgeland - Jackson North Area 2.5*
Number of rooms: 111
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Also Known As:
Holiday Inn Express Ridgeland - Jackson North Area Hotel Ridgeland
Comfort Suites Ridgeland

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