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All 16 Ridgeland hotels

Holiday Inn Express Ridgeland - Jackson North Area

2.5 of 5 Hotel   |   6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)
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Ranked #13 of 16 hotels in Ridgeland
A recent review
5 of 5 stars reviewed yesterday
Mike H Los Angeles, California
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41 people have reviewed this hotel

Traveler rating
    12
    7
    10
    6
    6
See reviews for
11
3
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Los Angeles, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

when we arrived we had a small issue with our room. it wasn't anything that we couldn't deal with but Kim and the staff there totally took care of us! we ended up extending our stay and so they thru us a HUGE discount !! we didn't ask for it they just did it. Breakfast was good. The beds and... More

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Wahpeton, North Dakota
Top Contributor
55 reviews 55 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We came into the room and if it wasn't so late we would have checked out! The floor hadn't been vacuumed since the last guest. The bathroom floor was filthy and we had to try and clean it before walking on. The wash cloths and towels we used were very soiled. We needed to clean the tub shower before we... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear gl1960, Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the over-all issues you had during your stay. It is regrettable that we fell below your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 1, 2014

I was booked to stay at the Holiday Inn Express in Ridgeland, MS for nearly a month, by my company, on a business trip. First, this hotel is not meant for long term stay. Its rooms, amenities and facilities are not meant to withstand more than 1-2 days of stay. Anything beyond that, and large cracks begin to show in... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear kunalashar, Thank you for staying with us and leaving a review. We have sent you a private message to address your concerns further. Sincerely, Pam G Case Manager IHGCare More

Birmingham, Alabama
Top Contributor
58 reviews 58 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 27, 2014

We recently stayed at this hotel, but I was disappointed. We had a 2-queen bed suite which was definitely spacious, but there were lighting and cleanliness issues. The suite had two rooms, and the first room was extremely dark, so dark it would be useless to try to read while sitting on the sofa. The bathroom with toilet and tub... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear arewenotmen, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We were glad to see you enjoyed the breakfast. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit... More

Rochester, Minnesota
Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 27, 2014

First, the staff was very pleasant and helpful. The lobby and breakfast area very nice. The breakfast attendant was very efficient and pleasant! Would be nice to be able to open window in room for fresh air, but they were bolted shut. Again, room clean, but needs refreshing. We would stay here again due to access of restaurants and interstate.

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2014

My family and I stayed here as we were passing through town. The room was clean the beds were comfortable. They had soft and firm pillows on the bed which was very nice. The tv was big and had lots of Chanel's to chose from. Our room had a couch and extra bedding in the closet. The staff were very... More

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Covington, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 29, 2013

Relatively clean, though not the cleanest room I've ever stayed in. Breakfast was hot, though pancakes were not available (this is negligible). Here's the important thing: the bed was comfortable and the shower was hot. Only thing that I think could be improved is placing some furniture outside by the pool.

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Atlanta, Georgia
Top Contributor
233 reviews 233 reviews
77 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed October 12, 2013

We had a great one night stay on our way to Texas. The staff was super friendly and helpful and offered lemonade and snacks when we checked in. The fitness room was great and the morning breakfast was very good.

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Aaron P, Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

We want to thank you for taking the time to give us your feedback about your stay here with us. Your great comments have been passed onto the staff and we are constantly working to ensure our guests have a great stay with us. We hope to see you again in the future. Thank you, Kimberly Monk General Manager More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 12, 2013

We arrived late on a Friday night after driving all day from Houston to attend a wedding the next day. We are IHG Platinum members and expected the usual quick check-in and complimentary upgrade, instead we waited for 20 minutes to get checked in, only to get to our room and find the most foul shower we have EVER seen... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review

Dear Amc0039, Thank you for your feedback and for being an IHG Rewards Club Platinum Elite. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service and the bathroom condition which was unacceptable. We will address these points. I assure you the feedback of... More

1 review
5 of 5 stars Reviewed August 9, 2013 via mobile

This hotel was our second stop of a long trip. I have to say the service we received from the moment we walked in the door was top notch. The staff helped with our bags and walked us all the way to our room. We stayed on the train side but didn't hear a train come through at all. Good... More

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Additional Information about Holiday Inn Express Ridgeland - Jackson North Area

Also Known As:
Holiday Inn Express Ridgeland - Jackson North Area Hotel
Holiday Inn Express Ridgeland - Jackson North Area Hotel Ridgeland
Comfort Suites Ridgeland
Address: 6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)
Phone Number:
Location: United States > Mississippi > Ridgeland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 16 hotels in Ridgeland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Ridgeland - Jackson North Area 2.5*
Reservation Options:
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