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Homewood Suites by Hilton Jackson Ridgeland

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853 Centre Street, Ridgeland, MS 39157
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1 room 1 guest
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Homewood Suites by Hilton Jackson Ridgeland
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210 Reviews from our TripAdvisor Community

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Traveler rating
    97
    60
    31
    16
    6
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79
22
9
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
  • All months
    (210)
  • Mar-May only
    (56)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (30)
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Ridgeland, Mississippi
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

the Hotel is more than a home away from home, because it has the best room service any where, and food is just like at your mom's home, very good home cooked meal, the Pool was just the right size, not too much big, the B-barque grill is the best to have to do grilling away from home, and having... More 

Review collected in partnership with Homewood Suites by Hilton

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Summit, United States
5 of 5 stars Reviewed 3 days ago NEW

This was probably the best hotel I've stayed at in a long time. I travel a lot and had not heard of Homewood Suites before. I will definitely look for one during any of my additional travels. The accommodations, staff, amenities were all superb. The breakfast left little to be desired. I highly recommend Homewood Suites to anyone who would... More 

Review collected in partnership with Homewood Suites by Hilton

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Mobile, United States
1 review
4 of 5 stars Reviewed 1 week ago

I experienced an issue with my room but the Managerial staff took care of my concerns. A special thanks goes to Ms Tina Banks-YOU TOTALLY ROCK!!!!!! Also the young lady that was over seeing breakfast was AWESOME!!!! She really catered to everyone's needs which made me feel like I was at a B&B or something. She went above and beyond... More 

Review collected in partnership with Homewood Suites by Hilton

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Lubbock, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were in Jackson four days longer than expected due to a medical emergency my father experience while we were passing through on our way to Florida on vacation. The staff went out of their way to be helpful and were so concerned and kind to us! They went above and beyond to make a difficult time better, and we... More 

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean Room, Somewhat Friendly Staff, Extremely Poor Breakfast Selection, Food that was available was very subpar for typical Homewood Suites that I've stayed at recently...Super 8 type of offering, Poor Television Reception made it unbearable to watch, Disappointing since I like to catch up on news in the Morning & Evening. I won't be returning to this location on future... More 

Was this review helpful? Yes
Farah M, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for your valued comments - I genuinely appreciate you letting me know this so that we can address this and make sure that it does not happen again. I am so very sorry that breakfast was not up to standards. We do normally have a wonderful breakfast and get many compliments on it. I have... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is friendly and helpful. The breakfast is divine including oatmeal, grits, sausage, toast, waffles, juice, coffee, and eggs, . It shows that cleanliness is a priority to Hilton at this location. Bed was very comfortable. The kitchens have full size refrigerators, microwave, cook top with 2 heating elements.

Review collected in partnership with Homewood Suites by Hilton

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Farah M, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

We are so very happy you stayed with us and thank you for your kind words about our staff and our property! We take pride that you stayed with us and we want you to know that you are always welcome!!! See you next trip! Thank you, More 

Guntersville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very clean good room and good managers reception. Its been so hot the pool felt like a hot tub. Breakfast get there early we were late with 30 minutes and the hot food was not well maintained and other food and drinks were warming up...be aware of the digital check in. I am a Hilton Honors member and requested a... More 

Review collected in partnership with Homewood Suites by Hilton

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Farah M, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

We are so very happy you stayed with us and thank you for your kind words about our staff and our property! We take pride that you stayed with us and we want you to know that you are always welcome!!! I am sorry that the breakfast was not as it should have been. I will definitely make sure I... More 

Natchez, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at Homewood Suites in Jackson, MS. I will be visiting this hotel again in the future and will recommend it to others. The desk clerk, Kristen was very nice and helpful, due to my mom having eye surgery in Jackson that day. Even though check in was later when I got there and explained that... More 

Review collected in partnership with Homewood Suites by Hilton

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stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for staying with us and for your kind words - I will show Kristen this! Please remember us when your travel brings you back this way - we would love to be your home away from home!! Have a great day! More 

Greenville, United States
1 review
5 of 5 stars Reviewed July 22, 2015

Excellent service by all staff. They went out of their way to assist and was patient with the guest. The hotel had a very clean and pleasant smell. There were plenty of towels. The food was wonderful!!!

Review collected in partnership with Homewood Suites by Hilton

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stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our hotel - we are so happy that you stayed with us and please know when your travel brings you back to this area - we would love to see you again. Thank you! More 

gallatin, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 11, 2015

These may be small things but they influence my opinion. 1. Front Desk staff should not be out front smoking while the phone is ringing (I'm all for a break but have enough staff to cover and I don't want to smell your smoke when coming to and from the hotel). 2. If you are going to offer coffee service... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for your valued comments - I genuinely appreciate you letting me know this so that we can address this and make sure that it does not happen again. I am so very sorry that we dropped the ball during your stay, I trust that when your travel brings you this way that you will give... More 

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