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Homewood Suites by Hilton Jackson Ridgeland

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853 Centre Street, Ridgeland, MS 39157
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1 room 1 adult
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Homewood Suites by Hilton Jackson Ridgeland
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225 Reviews from our TripAdvisor Community

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Jackson, United States
5 of 5 stars Reviewed yesterday NEW

This hotel is extremely clean and the staff are super friendly. The housekeeping were prompt with any request I had. The location of the hotel was great. Mall, restaurants in 5-10 mile radius. Would return for a stay and recommend to anyone. Great hotel.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Lakiea J
Knoxville Tennessee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Homewood hotel on Centre street Jackson-Ridgeland Metro Mississippi on 1-21-2016 were very comforting and a really clean room. I would recommend this hotel in the Jackson-Ridgeland Metro area to any family or friend for future stay. The staff were very helpful on checking in and especially checking out. Thanks Homewood for making my stay over very relaxing and comforting...... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Theron L
1 review
4 of 5 stars Reviewed January 2, 2016 via mobile

The hotel staff was very friendly! Even though we arrived at 3am, the front desk was ready to help. The room was very cute and I loved how to bedroom and living area/kitchen were immaculate. The bathroom was also very clean, which is huge for us. The breakfast was iffy that next morning, but we woke up a little late,... More 

Helpful?
Thank Michelle C
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so much your wonderful feedback! We are so glad you enjoyed your stay with us! We can't wait to welcome you back again soon! Kind Regards, Victoria Hopkins More 

Johnsoncity, United States
1 review
5 of 5 stars Reviewed December 29, 2015

I have been staying at Homewood continuously over an year while on business at Jackson MS. The whole environment was so friendly and comfortable, I don't miss a thing from my real home.The best thing is staff at Homewood, they make me feel like a family member not a guest. Homewood it is really Home away from Home, in all... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Pullatikurhi K
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! We consider you as part of our wonderful family here at Homewood Suites. We can't wait to welcome you back home! Victoria Hopkins Director of Sales More 

JACKSON aL, United States
1 review
2 of 5 stars Reviewed December 25, 2015

unable to shower after1x.Tub verrry slippery. Floor verrry slippery. Put towel down to get safely to toilet. No hand bars at this point to aide if slipped getting up. My daughter on this same floor had the same problem. Water and oils donot go together in a bathroom. We are not complainers, but a law suit is awaiting from someone... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Patricia S
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so much for your feedback! We truly apologize that you almost slipped due to the floor and tub being very slippery. Our goal is to provide our guest with excellent and safe amenities and we regret we fell short in this instance. I will bring this to the attention of our Housekeeping Management Staff to ensure this won't... More 

Keller, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 24, 2015

We love this hotel and stay here many times a year. It is clean and quiet. The staff is friendly and efficient. Happy hour is a nice bonus. Soup and salad, as well as snacks, are served with beer, wine, coffee, tea, etc. We will continue to stay here because they welcome pets AND have a few smoking rooms. If... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Sharon G
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so much for wonderful feedback about our property. We are elated that you love our hotel! We can't wait to welcome you back home! Victoria Hopkins Director of Sales More 

Ecru, Mississippi
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015 via mobile

I always have a good experience when I stay at this hotel. The hotel staff treats you like family instead of guest. So while one might be able to get an updated decor, the service far exceeds the decor. The hotel offers a meal on most nights, which is great for me. The meal is substantial enough I tide one... More 

Helpful?
1 Thank cashumpert
stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your kind words about our staff. We are so very happy that you stayed with us!!! I will pass this on to our staff. Have a great day! More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 31, 2015

The suite was excellent. We had our pups with us and they put us near the elevator. Was worried about noise, but it was absolutely no problem. The food in the evenings was very good. The breakfast was a good start in the mornings. In fact, the only complaint I had was that the wi-fi would drop away while I... More 

Helpful?
1 Thank Cheryl B
Farah M, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your kind words about our hotel. I will pass this on to our staff. We are so happy that you (and your pups) stayed with us! Please come back and see us soon - we will be expecting you! More 

monroe, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 20, 2015

Hotel is run down, needs repairs, staff are lacking in friendliness and training, good location, fairly close to airport, complimentary breakfast, manager's evening reception Monday to Thursday, bed is fairly comfortable but pillows are like overgrown marshmallows.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Patricia A C
Farah M, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for staying with us and for letting us know about your stay. I am so very sorry that you had this experience as this is definitely not the normal at the Homewood Suites by Hilton. I will definitely make sure that our management team is aware of this. Again, we are so very sorry for this experience and... More 

Water Valley, Mississippi
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 9, 2015

I have stayed at many Homewood Suites. This is the first time I have been disappointed. Staff was OK but definitely not over the top nice. I had bugs in the bathroom. Bathroom wasn't that clean. Carpet wasn't clean in living area. TV remote didn't work. Icemaker didn't work. Downstairs was nice. Overall this hotel needs a facelift.

Helpful?
Thank kathy w
Farah M, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your review of our property. I value your feedback and I will definitely take your concerns to our maintenance, housekeeping and management. We train and enforce our associates to go above and beyond for our guests and I am so sorry that we let you down. I trust that you will give us another opportunity to show... More 

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