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Homewood Suites by Hilton Jackson Ridgeland

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853 Centre Street, Ridgeland, MS 39157
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Homewood Suites by Hilton Jackson Ridgeland
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Homewood Suites by Hilton Jackson Ridgeland
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204 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (204)
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    (56)
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    (30)
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Guntersville, United States
4 of 5 stars Reviewed 2 days ago NEW

Very clean good room and good managers reception. Its been so hot the pool felt like a hot tub. Breakfast get there early we were late with 30 minutes and the hot food was not well maintained and other food and drinks were warming up...be aware of the digital check in. I am a Hilton Honors member and requested a... More 

Review collected in partnership with Homewood Suites by Hilton

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Natchez, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my stay at Homewood Suites in Jackson, MS. I will be visiting this hotel again in the future and will recommend it to others. The desk clerk, Kristen was very nice and helpful, due to my mom having eye surgery in Jackson that day. Even though check in was later when I got there and explained that... More 

Review collected in partnership with Homewood Suites by Hilton

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stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for staying with us and for your kind words - I will show Kristen this! Please remember us when your travel brings you back this way - we would love to be your home away from home!! Have a great day! More 

Greenville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service by all staff. They went out of their way to assist and was patient with the guest. The hotel had a very clean and pleasant smell. There were plenty of towels. The food was wonderful!!!

Review collected in partnership with Homewood Suites by Hilton

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stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our hotel - we are so happy that you stayed with us and please know when your travel brings you back to this area - we would love to see you again. Thank you! More 

gallatin, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

These may be small things but they influence my opinion. 1. Front Desk staff should not be out front smoking while the phone is ringing (I'm all for a break but have enough staff to cover and I don't want to smell your smoke when coming to and from the hotel). 2. If you are going to offer coffee service... More 

Review collected in partnership with Homewood Suites by Hilton

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stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for your valued comments - I genuinely appreciate you letting me know this so that we can address this and make sure that it does not happen again. I am so very sorry that we dropped the ball during your stay, I trust that when your travel brings you this way that you will give... More 

Prairieville, LA
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Homewood Suites in Ridgeland-Jackson is in a safe spot in the city, just off the interstate and surrounded by shopping and restaurants. The suites are spacious and well appointed, the staff courteous and helpful. We've stayed here as a family several times on different roadtrips, and have enjoyed each stay. The free hot breakfast and weekday receptions are nice. However,... More 

Review collected in partnership with Homewood Suites by Hilton

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stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our property and staff and thank you so very much for staying with us. We value your opinion and your feedback - we share this with our staff so they can hear what our guests are saying. Again, thank you so very much and the next time your travel brings... More 

Loganville, Georgia
Level Contributor
128 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed June 21, 2015

The hotel upgraded me at arrival; however, it was just me, so what am I going to do with a two bedroom suite. The carpet in the room I stayed needed vacuuming badly, dust bunnies and white stuff all over the floor. The walls were scuffed up. The gym had no bike, but the road had a bicycle path suitable... More 

Was this review helpful? Yes 1
stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback, I am so sorry that you did not have a great experience. I will definitely address this with our housekeeping department to ensure that this does not happen again. I trust that you will give us another opportunity to gain your trust back. Thank you so very much and hope to see you again soon! More 

Columbia, United States
1 review
5 of 5 stars Reviewed June 16, 2015

Homewood delivered the true taste of home style living. The staff was extremely helpful and the rooms were design to look as if you are home, instead of a one room hotel. Great experience. I plan to recommend it to family and friends.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your kind words about our hotel. We are so happy that you had a great stay - when your travel brings you back to this area - you know where to stay - we will be expecting you. Thank you and have a great day! More 

Columbus, Georgia
2 reviews
5 of 5 stars Reviewed June 7, 2015

We needed a nice place to stay for a quick trip to visit family. The digital check in made a late arrival easier. The well equipped gym and complimentary breakfast made the long drive home the next day much easier.

Review collected in partnership with Homewood Suites by Hilton

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stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for kind words - we are so happy that you enjoyed your stay. Please know that you are always welcome and we look forward to your return visit with us. Have a great day! Thank you! More 

Bentonville, United States
1 review
4 of 5 stars Reviewed June 6, 2015

The size of the room and sleeping accommodations were great. We have a teenage boy and girl, so having a pull out couch so they don't have to share a bed is great. The room was clean. Had later breakfast hours than most places we have stayed. Overall it was a good experience.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so very much for your kind words - we always love to have you stay with us. Next time your travel brings you to Jackson/Ridgeland, you know where your "home" is. Have a great day! More 

Collierville, United States
1 review
5 of 5 stars Reviewed May 31, 2015

This hotel is extremely nice The rooms are clean, the staff is friendly. Upon arrival, I was greeted by a very courteous staff. I have stayed there before and the second time was even better. I highly recommnd this hotel to you.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
stephanie w, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your kind words about our property. Our staff is so very happy that you chose to stay with us again, please know that when your in this area - This is your Home! Have a great day and hope to see you very soon! More 

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