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All 16 Ridgeland hotels

Extended Stay America - Jackson - Ridgeland

2.0 of 5 Hotel   |   800 Ridgewood Road, Ridgeland, MS 39157 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - Jackson - Ridgeland
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Ranked #16 of 16 Hotels in Ridgeland
A recent review
3 of 5 stars Reviewed August 11, 2014
Queenieb21 Ridgeland, Mississippi
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10 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ridgeland, Mississippi
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 11, 2014

We arrived at the Extended Stay America in Ridgeland in June 2014. We stayed for 7 weeks. I had taken a job in Ridgeland, and we decided to buy a home. We didn't want to sign a six month lease on an apartment. This hotel was a great option for us while we were in-between! We booked this hotel on... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

The feedback provided in your review is much appreciated. I am pleased to read that you received such excellent service from one member of our staff; however, I regret to read that you received poor service from some other members. In response to your feedback, I will be meeting with my staff to review customer service standards to ensure that... More

MS
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014 via mobile

I had reservations at this hotel July 11, 2014 & arrived around 6 p.m trying to check in, no one was there. The door was locked to the office, no one answered the # they left to call. We walked all over the place looking for staff. We sat on the couch in the waiting area & waited at least... More

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Manager_11525, General Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so we are disappointed to hear that no one was at the front desk to greet you. Please accept our apologies. To prevent this from happening again, we will ensure that if our front desk staff has to... More

Clinton, Mississippi
1 review
2 of 5 stars Reviewed July 22, 2014 via mobile

From the outside, this place looks more like a retirement home than a hotel. Badly dated: furniture, carpet, draperies, etc., are all pretty shabby. No elevator, and stairwells are arranged in a confusing layout. Unless you're staying on the first floor - which are subterranean - you've got to trudge up and down those stairs if you're going to the... More

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Manager_11525, General Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

Christopher - The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so we are disappointed to hear that you did not have a pleasant stay. We are sorry that your room was not properly cleaned and that you had difficulty with your television. We will be working with our... More

1 review
5 of 5 stars Reviewed February 15, 2014 via mobile

This was a great learning experience for me, being that this was my first time taking a trip on my own. The hotel was a great place to experience that independence. The stay was a long great stay, a week to be exact. The staff was nice and it was clean and the main thing it was just like being... More

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Manager_11525, General Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that our staff provided you with such great service and that you enjoyed your clean room. It was a pleasure having you stay with us and we look forward to seeing you in the future, should your travels bring you back to our area. More

Caledonia, Michigan
2 reviews
1 of 5 stars Reviewed October 18, 2013

As soon as I walked up the stairs to the 2nd floor, I could smell smoke... because there are smoking rooms. My room was like a slum. It was filthy. The carpets had burn marks, there was food on the couch, the corners of the bathroom were full of crud, there was a pop bottle behind the night stand... and... More

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Manager_11525, General Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

Christopher – Thank you for taking the time to write a review of our hotel. The cleanliness of your room is unacceptable and I apologize for your experience. I will be meeting with our housekeeping staff to discuss your feedback and make sure your experience isn't repeated. If you would like to discuss this further, please feel free to contact... More

2 reviews
2 of 5 stars Reviewed August 29, 2013 via mobile

First room smelled, second room had to fix the stove my self. Overall it was okay. Did not have me running to get a refund. Only two pans are provided if your lucky a skillet and small sauce pan. Not every room has a dishwasher and you have to bring your own dish soap for hand washing. Not every sink... More

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Manager_11525, General Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

I recently received a copy of your review of the Extended Stay America Jackson - Ridgeland. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. We specialize in providing clean,... More

Jackson, Mississippi, Usa
Reviewer
5 reviews 5 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 19, 2013

Let me first say that the ladies who work at the front desk are great. Very friendly and helpful. Can't say enough about the two I met. But that and the location are about the extent of my satisfaction with the hotel. I pulled up and found the parking lot to be rather dark and it was well-noted to secure... More

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Texarkana, Texas
Top Contributor
133 reviews 133 reviews
73 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed May 10, 2013

I stayed 2 nights at Extended Stay America for the same price as just one night at Hampton Inn in Vicksburg, MS. I'm on a budget, and it was worth it to drive from Ridgeland to Vicksburg in order to save money. Vicksburg and the Jackson area are only about 40 miles apart. The Natchez Trace Parkway runs from Ridgeland... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about our hotel. We are so excited to hear that our facility was worth the drive from Vicksburg. It was a pleasure having you stay with us, we truly enjoyed providing you with a "home away from home" experience. The staff and... More

Salem, Oregon
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 19, 2012

i stayed here between jan-may of 2012. The staff are AWESOME. They are super-friendly and helpful As for the property....it needs a major major remodel. Everything is older and kinda rundown. That said, keep in mind that this hotel is about $800-$900 less a month than other long-stay hotels in the area. The grounds are kept up nice, the pool... More

Was this review helpful? Yes 1
Scott M, Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

Please allow us to thank for your business and for such a positive review of our Extended Stay America Ridgeland location. Whenever we read comments like yours, particularly about great guest service and cleanliness, our entire staff appreciates the proclamation of a job well done. We are proud to be a part of the premier lodging source for business and... More

Jackson
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 3, 2010

If you choose to stay here you will get good customer service and a comfortable stay. No perks but compared to some of the other studios, this one wins. Its simple and cozy and the price per night is better than most of the others in this area. You will surely feel safe. However if you forget and leave your... More

Was this review helpful? Yes 3
Scott M, Manager at Extended Stay America - Jackson - Ridgeland, responded to this review

It was very kind of you to publish such a positive review of our Extended Stay America Ridgeland. Whenever we read comments like yours, particularly about great guest service and cleanliness, our entire staff appreciates the proclamation of a job well done. We are proud to be a part of the premier lodging source for business and leisure travelers looking... More

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Additional Information about Extended Stay America - Jackson - Ridgeland

Address: 800 Ridgewood Road, Ridgeland, MS 39157 (Formerly Studio Plus Deluxe Studios)
Phone Number:
Location: United States > Mississippi > Ridgeland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Jackson - Ridgeland 2*
Number of rooms: 1
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