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All 16 Ridgeland hotels

Residence Inn Jackson Ridgeland

3.0 of 5 Hotel   |   855 Centre Street, Ridgeland, MS 39157
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Ranked #11 of 16 Hotels in Ridgeland
A recent review
4 of 5 stars Reviewed September 15, 2014
wd4pag Newnan, GA
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79 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 15, 2014

Recommend avoiding this hotel like the plague. I made my reservation 2 months in advance. Called the hotel at the time to confirm 100% that I had a 1 bedroom suite reserved, was assured that was the case. I was travelling with my wife and daughter and we wanted some privacy. But when I arrived, they assigned us to a... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your comments - I am genuinely sorry about your experience at the Newly Renovated Residence Inn by Marriott. Upon receiving your review, I checked with the manager on duty the evening you were here, as well as, our daily recap. From the daily recap, there was nothing communicated to the front desk staff about your frustration with... More

Newnan, GA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 15, 2014

We were in Jackson to visit relatives and do some genealogical research. The suite with seperate bedroom was ideal. The WiFi worked very well. The staff was very pleasant and efficient and the breakfasts were excellent, quality as well as variety.

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for staying with us at our Newly Renovated Residence Inn by Marriott, as well as, thank you for your kind words about our hotel. When your travel brings you back this way - you know where your "home" will be - Residence Inn by Marriott - Ridgeland, MS. Thank you and have a great day! More

Bethlehem, Pennsylvania
Contributor
20 reviews 20 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 4, 2014

We stayed at the Residence Inn in Jackson Ms last night. I noticed that the hotel had many in-need of help projects to be done. Upon leaving a maintenance man asked how our stay was. So I had to be honest with him and tell about all the different projects that were incomplete. He said that they just completed a... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for staying with us at our Newly Renovated Residence Inn by Marriott. We are still finishing up on a few things, however, I hope that when your travel brings you back this way that you will come see us again. Thank you for your kind words about our front desk staff - I will be... More

Hattiesburg, Mississippi
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 3, 2014

This place is conveniently located right off the interstate. The front desk was nice upon check in and speedy. The rooms are very nice with two televisions; full size stainless steel fridge, dishwasher, microwave, stove top, table for two, comfy bed, and nice bathroom with tub and shower. Staff was quick to respond when I called and said my remote... More

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stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words about our beautiful newly renovated Residence Inn by Marriott - We look forward to your return visit. We are so excited that you had a great experience and want you to know that you are always welcome!! See you soon! More

Signal Mountain, Tennessee
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed at this hotel this week. I was pleasantly surprised by the cleanliness of the rooms. I had a larger suite. The bedroom is incredibly small, but comfortable. What really took this hotel down was the fact that there refreshment area had no soft drinks. I was told multiple times that they were out. I had to walk about... More

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Stephanie Warre... W, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for staying with us and your kind word about the cleanliness of our newly renovated hotel. I am very sorry that our Market was out of Cokes when you were there, there is absolutely no excuse for this and I appreciate you telling me this so that I can relay this to our team. I... More

Top Contributor
95 reviews 95 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 28, 2014

Used this hotel on our way to Orlando from Dallas, we arrived quite late at night, the hotel was packed however the staff was very courteous. I even got a call asking if the room was convenient. Had breakfast the next morning and headed out, so did not have the time to check or use the facilities. It is value... More

Was this review helpful? Yes
Stephanie Warre... W, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words - I am so happy that you stayed with us and would love for you to come back to see us next time your travel brings you to this area. Our renovated rooms are extremely nice as you saw when you were here. Hopefully next time you can stay a couple of days with... More

Brandon, Mississippi
1 review
5 of 5 stars Reviewed July 14, 2014

Very pleasant staff. I talked to Charleen by phone before arriving to confirm my reservation she was very pleasant and courteous. Upon arriving I was greeted at the front desk by a very friendly young lady by the name of Ashley who then called about 15 min later to my room to make sure everything was to my liking and... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words about our staff, I will pass this on to Charlene and to Ashley - they are incredible and we are so thankful they are apart of our team! I am so happy they made you feel welcomed and we want you to know that you are Always Welcome at the Newly Renovated Residence Inn... More

Olive Branch, Mississippi
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2014

We needed a very inexpensive Marriott hotel in the Jackson, MS area to stay the night while we traveled to the Gulf coast. This hotel is very convenient off I-55, the staff was very courteous, and I was surprised at how clean and modern the amenities were. It had been updated so it was much better than staying at a... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so happy that you stayed with us at the Newly Renovated Residence Inn by Marriott - thank you for your kind words about our wonderful staff - We would love to see you again soon, so, when your travel brings you this way - you know where your "home is". Have a great day! More

Rocky Hill, Connecticut
Top Contributor
289 reviews 289 reviews
54 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed June 26, 2014

We can't say enough good things about the front office staff at this hotel. The young lady that greeted us helped us find a restaurant for that evening. She even checked up later to see that we enjoyed her recommendation. Thank you, Aiesha. Breakfast was tasty and plentiful.

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words - I will definitely pass them on to our incredible staff. Please know you are always welcome when you are in this area - we would love to see you again soon. Thank you for staying with us at the Newly Renovated Residence Inn by Marriott - Ridgeland, MS! Have a great day! More

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed June 22, 2014

Like the hotel but the family of staff members overwhelm the facilities. Apparently the staffs families and friends are permitted to use the facilities as if a public gym. Overcrowds the pool area, basketball courts and gym.

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so happy that you liked our newly renovated hotel! We did have alot of people here during the time you are speaking of, it was a guest of the hotel, however, once we realized that they invited many outsiders, we did ask them to leave and had assistance clearing out the area. I trust that you will come... More

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Additional Information about Residence Inn Jackson Ridgeland

Address: 855 Centre Street, Ridgeland, MS 39157
Location: United States > Mississippi > Ridgeland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Jackson Ridgeland 3*
Number of rooms: 100
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Also Known As:
Residence Inn Jackson Ridgeland Hotel Ridgeland
Residence Inn Ridgeland
Ridgeland Residence Inn

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