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All 16 Ridgeland hotels

Residence Inn Jackson Ridgeland

3.0 of 5 Hotel   |   855 Centre Street, Ridgeland, MS 39157
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68%
Ranked #11 of 16 hotels in Ridgeland
A recent review
5 of 5 stars reviewed 1 week ago
J A Brandon, Mississippi
  • Overview
  • Reviews (73)
  • Photos (25)
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  • Room tips (18)
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73 people have reviewed this hotel

Traveler rating
    20
    28
    17
    7
    1
See reviews for
31
9
1
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Brandon, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasant staff. I talked to Charleen by phone before arriving to confirm my reservation she was very pleasant and courteous. Upon arriving I was greeted at the front desk by a very friendly young lady by the name of Ashley who then called about 15 min later to my room to make sure everything was to my liking and... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words about our staff, I will pass this on to Charlene and to Ashley - they are incredible and we are so thankful they are apart of our team! I am so happy they made you feel welcomed and we want you to know that you are Always Welcome at the Newly Renovated Residence Inn... More

Olive Branch, Mississippi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a very inexpensive Marriott hotel in the Jackson, MS area to stay the night while we traveled to the Gulf coast. This hotel is very convenient off I-55, the staff was very courteous, and I was surprised at how clean and modern the amenities were. It had been updated so it was much better than staying at a... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so happy that you stayed with us at the Newly Renovated Residence Inn by Marriott - thank you for your kind words about our wonderful staff - We would love to see you again soon, so, when your travel brings you this way - you know where your "home is". Have a great day! More

Rocky Hill, Connecticut
Top Contributor
270 reviews 270 reviews
53 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We can't say enough good things about the front office staff at this hotel. The young lady that greeted us helped us find a restaurant for that evening. She even checked up later to see that we enjoyed her recommendation. Thank you, Aiesha. Breakfast was tasty and plentiful.

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words - I will definitely pass them on to our incredible staff. Please know you are always welcome when you are in this area - we would love to see you again soon. Thank you for staying with us at the Newly Renovated Residence Inn by Marriott - Ridgeland, MS! Have a great day! More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Like the hotel but the family of staff members overwhelm the facilities. Apparently the staffs families and friends are permitted to use the facilities as if a public gym. Overcrowds the pool area, basketball courts and gym.

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so happy that you liked our newly renovated hotel! We did have alot of people here during the time you are speaking of, it was a guest of the hotel, however, once we realized that they invited many outsiders, we did ask them to leave and had assistance clearing out the area. I trust that you will come... More

The Woodlands, Texas
Top Contributor
67 reviews 67 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 17, 2014

Staff was super friendly - worst case, might be understaffed at moment, few times was hard to find someone. Comfortable and clean rooms with a lot of choices around area. A great place to stay not far from center of Jackson - I will return shortly.

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for staying with us at the Newly Renovated Residence Inn - we value you and thank you for taking your time to share with us about your great experience. Our staff welcomes you back - anytime. Thank you and hope to see you soon! More

Calumet City, Illinois
1 review
4 of 5 stars Reviewed June 16, 2014

Check in was efficient and fast with great staff person. Room was clean but had some problems with TV in bedroom which was resolved temporarily that night. TV continued to go in and out during 2 night stay, some type of shortage. Breakfast buffet was good with great staff. Great property, friendly staff thruout, good location. Will return for another... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words - we are so happy that you had a great stay!! I am so sorry about the tv situation, I will make sure that gets fixed so no one will be inconvenienced by that - thank you for letting me know. When your travel brings you back this way - please... More

Louisiana
Top Contributor
80 reviews 80 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 15, 2014

Meeting with business associates, I stayed at this nice hotel for 1 night. The room was spotless and consisted of a nice sitting area with sofa, tables and two chairs, well appointed kitchen, separate bathroom and vanity and separate bedroom with king size bed. The only problem I had was with the lock which was loose. A young man name... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words and I will be sure to tell our Houseperson, Willie, that you mentioned him. We are so happy that you stayed with us and had a great experience - we value your opinion! Please let us know the next time you come through and I will make sure that we have some biscuits out... More

Newmarket, United Kingdom
Top Contributor
63 reviews 63 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 7, 2014

We were in Jackson for 2 special events so had 2 different stays of almost a week each. The front desk staff were wonderful. They celebrated with us and made us feel very welcome..like we were staying with friends. Both of our rooms were very nice and clean. The breakfasts were good and with the exception of one very crowded... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words! So happy that you enjoyed your stay. We understand that there are many hotels in our area and when you choose to stay with us - we take that personal and want to make sure that you have an incredible experience with us each time you are here. When your travel... More

Magnolia
Top Contributor
87 reviews 87 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 14, 2014

After a let down at a sister property, we were sent here to get our correct room request. It was not bad at all...the front desk clerk was very friendly and promised us a delightful stay. I was not disappointed. The only bad thing was the doors did not lock and when you have other people in the room, that... More

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so happy that you stayed with us at the Residence Inn - thank you for your kind words about our staff and our hotel. Our property will be renovated 1st quarter, 2014, so please come back to see us and our brand new hotel. We value your comments! Have a great day! More

Tyler, Texas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed November 24, 2013

This is one of the poorer Marriott properties I have ever stayed in. The check-in (around midnight) took way too long. The clerk was pleasant and apologetic, but why does it take about 20 minutes. The room was okay, but the elevator and common areas were not clean. At breakfast the staff was slow to clean. Trash cans over flowing... More

Was this review helpful? Yes 1
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your feedback of your recent stay with us. We value your comments, I assure you we take them and share with our staff so that we can make things better - again, thank you. I understand you were dissappointed with the level of service provided by our breakfast staff and we truly apologize for this experience. We... More

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Additional Information about Residence Inn Jackson Ridgeland

Address: 855 Centre Street, Ridgeland, MS 39157
Phone Number:
Location: United States > Mississippi > Ridgeland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Jackson Ridgeland 3*
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Also Known As:
Residence Inn Jackson Ridgeland Hotel Ridgeland
Residence Inn Ridgeland
Ridgeland Residence Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
100

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