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Residence Inn Jackson Ridgeland

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855 Centre Street, Ridgeland, MS 39157
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1 room 1 adult
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Residence Inn Jackson Ridgeland
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102 Reviews from our TripAdvisor Community

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Illinois
Level Contributor
118 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at the Residence Inn, Ridgeland on 12/26/15. We had reservations for seven nights starting the 27th but they got us in on the 26th. First of all Myia was SUCH a great help on the phone & when we arrived. But if you stay here you will find Quenisha, Sherika and ALL the housekeeping staff to be the... More 

Helpful?
Thank studlyIllinois
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so happy that you stayed with us and so happy that we were able to get you comfortable in our two bedroom suite. We are so very fortunate to have the caring and loving staff that we do that genuinely cares about our guests! I will pass on this review to our staff so that they can see... More 

Grapevine, Texas
Level Contributor
231 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 stars Reviewed December 19, 2015

I travel across country quite often and with 2 small dogs. We were traveling from Okeechobee, FL to Dallas and was so happy to finally get to Ridgeland (Jackson), MS. The room was fantastic. The furnishings were modern and big screen swivel tv. The bed and pillows were so soft and the linens were plenty and

Helpful?
1 Thank nelllang507
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so very happy that you stayed with us!!!! Thank you for your kind words about out hotel - I will certainly pass on to our staff. We would love to see you and your precious dogs again when your travel brings you back this way. Merry Christmas! More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015 via mobile

I stayed at the residence Inn on Dec 10th and the service was spectacular. The Assistant General Manager, Tanneasha went over and beyond to assure that my stay was up to par with the mission of Residence Inn by Marriott. I highly recommend this hotel.

Helpful?
1 Thank D K
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

We are so happy that you stayed with us! Thank you for your kind words about our staff, I will make sure they see this! We know there are many hotel choices in our area and you chose to stay with us, and we take that personal!! Thanks again, and we look forward to seeing you the next time your... More 

New Jersey
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 7, 2015

The room was very clean and well set up. We were in a one bedroom suite, wheelchair accessible. It was a little tight, space-wise. One odd thing in the bathroom was the lack of towel bars, we had to drape towels around to dry. The breakfast was just ok, the quality of food was prepackaged tasting and the fruit choices... More 

Helpful?
Thank L_Shultz
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for taking the time to fill out this review for our hotel - we value your feedback. Thank you for your kind words about the cleanliness of the hotel, I will pass that on to our staff. Also, thank you for your feedback, I will be sure to pass that on to our kitchen staff so that we... More 

Arlington, Texas
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 27, 2015

Found the room to be exactly as advertised. Room was clean. Facility seemed relatively new/modern. Found the staff to be very friendly; from the front desk to housekeeping. Only disappointment was breakfast but can't really fault the hotel; the facility was sold out and breakfast was just crowded. Location was convenient to the highway.

Helpful?
Thank StorminNorman50
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let us know how wonderful your stay was! I will pass this on to my staff so they can hear this as well. Please know you are always welcome and we cant wait to the next time your here with us again. Thank you and have a great day! More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 24, 2015 via mobile

Stayed at this hotel on the way to our destination and OMG our family was so impressed!!!!!! It was PERFECT the staff was SO FRIENDLY and made sure you had everything you needed. The breakfast was really good (even tho I'm not a breakfast person) The rooms were SO CLEAN and SMELLED DO GOOD. It was so hot and muggy... More 

Helpful?
Thank Bebevee59
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words - we are so happy that you stayed with us - I will pass this on to my staff so they can hear this as well. I trust when you come back this way that you will stay with us again - see you soon! More 

Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed July 19, 2015

In the room the carpet was soiled enough that we didn't want to walk on it barefooted, the beds were some of the worse we have had in a hotel, the air conditioner was extremely loud and housekeeping picked up our wet towels and left the rest of the room to be done including restocking towels until after 5:00 pm.... More 

Helpful?
Thank linda s
Farah M, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your feedback of your recent stay with us. Thank you so very much for your kind words about our staff and about the breakfast . I do understand your frustration with your concerns with the room. We have since cleaned the carpet and fixed the ac noises. We did have the leak fixed in the lobby, unfortunately... More 

Cumming, Georgia
1 review
5 of 5 stars Reviewed July 16, 2015

This was the best experience we ever had at ANY hotel and we have stayed in many!!!! Your hospitality & 1 bedroom suite & service from anyone & breakfast & evening gathering & pool and everything else was the best EVER. Customer service was most excellent. Suite was clean. Bed was fantastic! It was my mothers birthday and she wanted... More 

Helpful?
Thank K T
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Dear Valued Guest, Thank you so much for the kind words. I am so happy you and your mother had a wonderful stay with us and we hope to see you again soon in the near future. More 

1 review
5 of 5 stars Reviewed July 8, 2015 via mobile

I stayed at many hotels in my life and I must say such the hospitality of this place is amazing rooms clean service and the monday¬ Wednesday mixers are the greatest I recommend this place for everyone W. Marbra

Helpful?
Thank Willie M
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Dear Mr. Marbra, Thank you so much for the kind words and we hope to see you again soon! More 

Meridian, Mississippi
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

My family and I stayed at this hotel for a night on our way to Orlando, Florida. We live in Meridian and we prefer to fly out from Jackson. The last time we were at this Residence Inn, we vowed we would never stay there again; here's why- 1. The whole place was dated and it was in dire need... More 

Helpful?
Thank Beeesam
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Dear Valued Guest, I am so happy you and your family had a wonderful stay with us! I hate that the breakfast was not what you were hoping for but Residence Inn has a set menu we have to follow and this is decided by Marriott so we are unable to change this. Thanks again and we hope to see... More 

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