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Residence Inn Jackson Ridgeland

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855 Centre Street, Ridgeland, MS 39157
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Residence Inn Jackson Ridgeland
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Residence Inn Jackson Ridgeland
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Arlington, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 27, 2015

Found the room to be exactly as advertised. Room was clean. Facility seemed relatively new/modern. Found the staff to be very friendly; from the front desk to housekeeping. Only disappointment was breakfast but can't really fault the hotel; the facility was sold out and breakfast was just crowded. Location was convenient to the highway.

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for taking the time to let us know how wonderful your stay was! I will pass this on to my staff so they can hear this as well. Please know you are always welcome and we cant wait to the next time your here with us again. Thank you and have a great day! More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 24, 2015 via mobile

Stayed at this hotel on the way to our destination and OMG our family was so impressed!!!!!! It was PERFECT the staff was SO FRIENDLY and made sure you had everything you needed. The breakfast was really good (even tho I'm not a breakfast person) The rooms were SO CLEAN and SMELLED DO GOOD. It was so hot and muggy... More 

Was this review helpful? Yes
stephanie w, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for your kind words - we are so happy that you stayed with us - I will pass this on to my staff so they can hear this as well. I trust when you come back this way that you will stay with us again - see you soon! More 

Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed July 19, 2015

In the room the carpet was soiled enough that we didn't want to walk on it barefooted, the beds were some of the worse we have had in a hotel, the air conditioner was extremely loud and housekeeping picked up our wet towels and left the rest of the room to be done including restocking towels until after 5:00 pm.... More 

Was this review helpful? Yes
Farah M, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your feedback of your recent stay with us. Thank you so very much for your kind words about our staff and about the breakfast . I do understand your frustration with your concerns with the room. We have since cleaned the carpet and fixed the ac noises. We did have the leak fixed in the lobby, unfortunately... More 

Cumming, Georgia
1 review
5 of 5 stars Reviewed July 16, 2015

This was the best experience we ever had at ANY hotel and we have stayed in many!!!! Your hospitality & 1 bedroom suite & service from anyone & breakfast & evening gathering & pool and everything else was the best EVER. Customer service was most excellent. Suite was clean. Bed was fantastic! It was my mothers birthday and she wanted... More 

Was this review helpful? Yes
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Dear Valued Guest, Thank you so much for the kind words. I am so happy you and your mother had a wonderful stay with us and we hope to see you again soon in the near future. More 

1 review
5 of 5 stars Reviewed July 8, 2015

I stayed at many hotels in my life and I must say such the hospitality of this place is amazing rooms clean service and the monday¬ Wednesday mixers are the greatest I recommend this place for everyone W. Marbra

Was this review helpful? Yes
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Dear Mr. Marbra, Thank you so much for the kind words and we hope to see you again soon! More 

Meridian, Mississippi
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 8, 2015

My family and I stayed at this hotel for a night on our way to Orlando, Florida. We live in Meridian and we prefer to fly out from Jackson. The last time we were at this Residence Inn, we vowed we would never stay there again; here's why- 1. The whole place was dated and it was in dire need... More 

Was this review helpful? Yes
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Dear Valued Guest, I am so happy you and your family had a wonderful stay with us! I hate that the breakfast was not what you were hoping for but Residence Inn has a set menu we have to follow and this is decided by Marriott so we are unable to change this. Thanks again and we hope to see... More 

Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 9, 2015 via mobile

Bedroom was very small & tight. We had difficulty putting our luggage away. Toilets were extremely difficult to flush & shower was subpar. Bedding was unclean with hair from previous guests and sofa bed was hard as a brick. Additional towels and blankets were not provided upon request the first, second, or third time. Pool (too small) was consistently used... More 

Was this review helpful? Yes
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your feedback of your recent stay with us. We value your comments, I assure you we take them and share with our staff so that we can make things better - again, thank you. I understand you were dissappointed with the cleanliness of your room. Again , this is something we will address with housekeeping to make... More 

Manassas, Virginia
Level Contributor
124 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed June 2, 2015

This hotel is in an area north of Jackson with easy access to Jackson and surrounding areas. We stayed 3 nights and reserved a one bedroom studio. Our first room had a broken door and we got a new room. The room was clean and the living area spacious. The bedroom with a king bed was a little cramped. There... More 

Was this review helpful? Yes
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you for your kind words - I am so happy that you stayed with us and would love for you to come back to see us next time your travel brings you to this area. Our renovated rooms are extremely nice as you saw when you were here. Maybe next time you can stay in a Studio Suite which... More 

Baton Rouge, LA
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 25, 2015 via mobile

I stayed one night at this hotel but it was more than enough to win me over. I was delayed while traveling so had to try to find a hotel without a reservation during Memorial Day weekend. Found a great room at this hotel even though it was 9:00 at night! Very nice, clean, comfortable room with a gas fireplace... More 

Was this review helpful? Yes
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

I am so glad you had a wonderful stay with us. Please come and see us again on your next trip to the Jackson area. More 

Jackson, Mississippi
Level Contributor
361 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed April 27, 2015

The hotel is in great shape, very attractive and inviting. The rooms are clean and comfy and have all the amenities you need. The breakfast is awesome. One particular staff member stood out: Ieshia (sp?) is the best Guest Services person I have encountered in many years of hotel stays. She is bubbly, friendly, welcoming, and very helpful. She's going... More 

Was this review helpful? Yes
Farah J, Director of Sales at Residence Inn Jackson Ridgeland, responded to this review

Thank you so very much for staying with us and thank you for your kind words about our Newly Renovated Property and staff. I am so glad that you enjoyed your stay and hope that when your travel brings you back to this area - you know right where to come. Thanks so much and hope to see you back... More 

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