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Staybridge Suites Jackson

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801 Ridgewood Road, Ridgeland, MS 39157
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Staybridge Suites Jackson
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Staybridge Suites Jackson
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24 reviews from our community

Traveler rating
    16
    4
    3
    0
    1
See reviews for
9
3
Solo
0
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 18, 2015

We've stayed at this hotel several times before. This was a good stay; however, it was not as good as it has been in the past. The attention to detail that we have experienced and loved before was missing. We were greeted promptly at check-in and staff was friendly with a pleasant demeanor. We stayed in a 2 bedroom suite... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Jackson, responded to this review

Dear travelmommy5, Thank you for writing a review about our property. We greatly appreciate your loyalty to our brand and Hotel. We are pleased to read that you have regarded our hotel location to be fantastic and staff friendy. However, we apologize for any inconvenience caused by the cleanliness, lack of some amenities in the room and breakfast which prevented... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2015

My family and I loved the room, the decor is beautiful and the beds are soft and comfortable. I loved the breakfast and the also serve evening meals with wine or beer on certain days. It's all great and so appreciated. The staff is friendly and they go above and beyond the call of duty to insure a great stay.... More 

Was this review helpful? Yes 1
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

The Staybridge family would like to thank you for your feedback. We are very happy that you and your family enjoyed your stay with us. We try to make each of our guests feel like more than just guests at a hotel, but as if they are our family too. If travels should bring you this way again, make sure... More 

Gulfport, Mississippi
Top Contributor
82 reviews 82 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 7, 2014

Love this place. I've stayed here a couple of times on business as extended stay guest. It was great both times. The staff is super. They are so kind and attentive. The food was good also. Breakfast in the morning is complimentary plus there is a meal in the evenings three nights, which is good also.

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

To hear this wonderful feedback makes us proud as a team. We are happy that we could meet your needs while visiting with us. We hope that you will return very soon to us. Again, thanks for the feedback and we will see you soon!! More 

Jonesville
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014 via mobile

This is a very nice clean hotel with friendly staff. Close enough to shopping area but off the main road so the traffic is not loud.I would definitely stay here again on future trips. It has nice 2 bedroom suites with two queen beds in one room which is perfect because we usually have extra friends with my kids. The... More 

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Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for your positive feedback. The two bedrooms are our favorite as well and we are glad that you enjoyed staying in one. We are glad to hear that you will return to us. Our number one goal is to always provide all of our guests with exceptional customer service and we are happy we met that... More 

Middle Tennessee
Top Contributor
142 reviews 142 reviews
49 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed July 22, 2014

We recently stayed at the Staybridge Suites to attend a conference nearby. They upgraded us to a 1 bedroom suite which we greatly appreciated. The hotel was clean and they served a nice hot breakfast. We also enjoyed the light meal that they served mid-week. I used the gym which was ok. They also had a self-service laundry, but I... More 

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Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

The Staybridge Suites' family greatly appreciates your positive feedback. We are glad that you enjoyed your stay with us and we hope that travels will bring you back to us soon!! More 

Dumas, Arkansas
Top Contributor
51 reviews 51 reviews
22 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed at Staybridge last weekend for the MS tennis championships. A few of my teammates had stayed there before and that is where they wanted to stay. I must say, it probably isn't what I would have chosen, but I was very impressed with this property. Rooms are very nice with separate living - kitchen area and separate bedroom. The... More 

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Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Team Staybridge is happy to hear that your first time staying with us was a great experience!!! We thank you for taking the time out to provide us with your positive feedback. If you are ever in this area again, we hope that you will choose us!!! More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2014

I had an excellent stay here for two nights. I found the staff very accommodating and polite. I was recognized for my rewards status and given a goodie bag and an upgrade. The room was spotless and the staff courteous. I particularly found the social gathering food and drink a cut above the other hotels I've stayed at in the... More 

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Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for your positive feedback about your stay with us. We are happy you could provide you with top notch customer service. It is always our goal to go a step above the rest. We want to apologize for you inconvenience with the back door. Please know that it has been taken care of. If travels should... More 

Ann Arbor, Michigan
2 reviews
5 of 5 stars Reviewed April 25, 2014

As the hotel of choice it was suggested that the family attending the wedding/reception reserve at the Staybridge Ridgewood road. Several rooms were booked. We had a lovely stay at your Jackson, MS location. The staff was exceptional from the front desk welcome and farewell to housekeeping and the ladies in the kitchen accommodating our whole family. The food was... More 

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for your positive feedback. Team Staybridge is very happy that we could provide you with exceptional services. It makes us proud in knowing that you enjoyed your stay with us especially for such a memoriable occasion. If travels should bring you this way again, make sure you return to us. More 

Illinois
Top Contributor
95 reviews 95 reviews
72 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 2, 2014

StayBridge is rated pretty high on TripAdvisor so we thought we'd give it a try. Arrived at 2AM and the lobby was packed with people milling around, obviously not a "crime", I just found that odd. There was no parking anywhere to be found which was disturbing to say the least. Must admit we went across the street & parked.... More 

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

On behalf of the Staybridge team, I would like to thank you for your feedback. Know that it is always our goal to make sure all of our guests have a positive experience while staying with us. I want to apologize for any incovenience you experienced while you were here with us. We truly believe in guest satisfaction and to... More 

Peoria, Illinois
Top Contributor
136 reviews 136 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 7, 2014

I like the Staybridge Suites chain of hotels because of the value of both breakfast and dinner. The things that were disappointing - Not acknowledged as a priority member (and given the goody bag). Could have been because I was using my points for the stay? There were 2 heating/cooling control panels for the room. One had a missing face... More 

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

On behalf of the Staybridge team, I would like to thank you for your feedback. Know that it is always our goal to make sure all of our guests have a positive experience while staying with us. I want to apologize for any incovenience you experienced and I hope that if travels bring you back this way, you will allow... More 

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