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Staybridge Suites Jackson

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801 Ridgewood Road, Ridgeland, MS 39157
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Staybridge Suites Jackson
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Staybridge Suites Jackson
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27 Reviews from our TripAdvisor Community

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Traveler rating
    18
    5
    3
    0
    1
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10
3
Solo
0
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (27)
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    (6)
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Livingston, Alabama
Level Contributor
147 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While in the area with my wife and daughter for a friend's wedding, we took the opportunity to see what all the area had to offer. We decided to give the Staybridge a shot since I am an IHG member what a great way to check out another of their hotel lines AND add a few points to my bank.... More 

Was this review helpful? Yes
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

It is so awesome to hear that you think we have a friendly staff and great service!!! We strive towards making sure all of our guests are always taken care of. Thank you so much for your feedback!! We look forward to seeing you again in the future!! More 

Montgomery, Alabama
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

This review has all staff members included but one has a wonderful understanding of service Alvin the front office manager thank you. Your service is an example of exceptional service and exceeds the expectation of just simple service.

Was this review helpful? Yes
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for you wonderful feedback. Alvin is definitely a great Front Office Manager and we truly appreciate you for taking the time to share your thoughts. I will definitely let Alvin and the rest of the team know how much you appreciated their superb customer service. We have a great team here at Staybridge and its guests... More 

Roxboro, North Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I travel every week and stay with IHG. I had a reservation at another location that wouldn't honor a Upgrade Request even with the Room being available. I called Alvin and he said "You are a Frequent Traveler & a Platinum Member who spends a lot of Money with us.....we will take care of you". Now that's the way you... More 

Was this review helpful? Yes
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

We value all of our guests especially our loyal ones!!! On behalf of Alvin and the rest of the management team, we thank you for choosing us and for your feedback. It's nice to know that we will see you again in the future. Hurry home!!! More 

Columbus, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 18, 2015

We've stayed at this hotel several times before. This was a good stay; however, it was not as good as it has been in the past. The attention to detail that we have experienced and loved before was missing. We were greeted promptly at check-in and staff was friendly with a pleasant demeanor. We stayed in a 2 bedroom suite... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Jackson, responded to this review

Dear travelmommy5, Thank you for writing a review about our property. We greatly appreciate your loyalty to our brand and Hotel. We are pleased to read that you have regarded our hotel location to be fantastic and staff friendy. However, we apologize for any inconvenience caused by the cleanliness, lack of some amenities in the room and breakfast which prevented... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 6, 2015

My family and I loved the room, the decor is beautiful and the beds are soft and comfortable. I loved the breakfast and the also serve evening meals with wine or beer on certain days. It's all great and so appreciated. The staff is friendly and they go above and beyond the call of duty to insure a great stay.... More 

Was this review helpful? Yes 1
Patrice H, Director of Sales at Staybridge Suites Jackson, responded to this review

The Staybridge family would like to thank you for your feedback. We are very happy that you and your family enjoyed your stay with us. We try to make each of our guests feel like more than just guests at a hotel, but as if they are our family too. If travels should bring you this way again, make sure... More 

Gulfport, Mississippi
Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 7, 2014

Love this place. I've stayed here a couple of times on business as extended stay guest. It was great both times. The staff is super. They are so kind and attentive. The food was good also. Breakfast in the morning is complimentary plus there is a meal in the evenings three nights, which is good also.

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

To hear this wonderful feedback makes us proud as a team. We are happy that we could meet your needs while visiting with us. We hope that you will return very soon to us. Again, thanks for the feedback and we will see you soon!! More 

Jonesville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2014 via mobile

This is a very nice clean hotel with friendly staff. Close enough to shopping area but off the main road so the traffic is not loud.I would definitely stay here again on future trips. It has nice 2 bedroom suites with two queen beds in one room which is perfect because we usually have extra friends with my kids. The... More 

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for your positive feedback. The two bedrooms are our favorite as well and we are glad that you enjoyed staying in one. We are glad to hear that you will return to us. Our number one goal is to always provide all of our guests with exceptional customer service and we are happy we met that... More 

Middle Tennessee
Level Contributor
144 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed July 22, 2014

We recently stayed at the Staybridge Suites to attend a conference nearby. They upgraded us to a 1 bedroom suite which we greatly appreciated. The hotel was clean and they served a nice hot breakfast. We also enjoyed the light meal that they served mid-week. I used the gym which was ok. They also had a self-service laundry, but I... More 

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

The Staybridge Suites' family greatly appreciates your positive feedback. We are glad that you enjoyed your stay with us and we hope that travels will bring you back to us soon!! More 

Dumas, Arkansas
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed June 30, 2014

Stayed at Staybridge last weekend for the MS tennis championships. A few of my teammates had stayed there before and that is where they wanted to stay. I must say, it probably isn't what I would have chosen, but I was very impressed with this property. Rooms are very nice with separate living - kitchen area and separate bedroom. The... More 

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Team Staybridge is happy to hear that your first time staying with us was a great experience!!! We thank you for taking the time out to provide us with your positive feedback. If you are ever in this area again, we hope that you will choose us!!! More 

Atlanta, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2014

I had an excellent stay here for two nights. I found the staff very accommodating and polite. I was recognized for my rewards status and given a goodie bag and an upgrade. The room was spotless and the staff courteous. I particularly found the social gathering food and drink a cut above the other hotels I've stayed at in the... More 

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for your positive feedback about your stay with us. We are happy you could provide you with top notch customer service. It is always our goal to go a step above the rest. We want to apologize for you inconvenience with the back door. Please know that it has been taken care of. If travels should... More 

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