We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Ridgeland hotels

Staybridge Suites Jackson

3.0 of 5 Hotel   |   801 Ridgewood Road, Ridgeland, MS 39157
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Staybridge Suites Jackson to your Saves list
Staybridge Suites Jackson
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
81%
Ranked #7 of 16 hotels in Ridgeland
A recent review
3 of 5 stars reviewed 2 weeks ago
studlyIllinois Illinois
Write a Review

16 people have reviewed this hotel

Traveler rating
    9
    4
    2
    0
    1
See reviews for
6
3
Solo
0
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Illinois
Top Contributor
81 reviews 81 reviews
64 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

StayBridge is rated pretty high on TripAdvisor so we thought we'd give it a try. Arrived at 2AM and the lobby was packed with people milling around, obviously not a "crime", I just found that odd. There was no parking anywhere to be found which was disturbing to say the least. Must admit we went across the street & parked.... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

On behalf of the Staybridge team, I would like to thank you for your feedback. Know that it is always our goal to make sure all of our guests have a positive experience while staying with us. I want to apologize for any incovenience you experienced while you were here with us. We truly believe in guest satisfaction and to... More

Peoria, Illinois
Top Contributor
85 reviews 85 reviews
37 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 7, 2014

I like the Staybridge Suites chain of hotels because of the value of both breakfast and dinner. The things that were disappointing - Not acknowledged as a priority member (and given the goody bag). Could have been because I was using my points for the stay? There were 2 heating/cooling control panels for the room. One had a missing face... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

On behalf of the Staybridge team, I would like to thank you for your feedback. Know that it is always our goal to make sure all of our guests have a positive experience while staying with us. I want to apologize for any incovenience you experienced and I hope that if travels bring you back this way, you will allow... More

Moosic, Pennsylvania
Top Contributor
52 reviews 52 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed March 7, 2014

Stayed at the Staybridge in Ridgeland MS on business from 18 to 21 February 2014 along with 2 other colleagues. Stay was fine. What a wonderful surprise when I returned home to view my "business" credit card and discover we were all double billed. Contacted the hotel and spoke with the General Manager, that stated "Oh yeah we're aware there... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thank you so much for you feedback. We take both positive and constructive feedback very serious. The Staybridge team would like to apologize for the inconvenience you experienced while staying with us. Unfortunately, as irrational as it may sound, the double billing was totally out of our control. That week we experienced technology at its worst. Again we are sincerely... More

Memphis, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2014

This is hands down the #1 hotel in Jackson. I stay here every time I visit Jackson.The staff is awesome, breakfast is delicious, and the renovations they've done are amazing! Staybridge is centrally located near several restaurants and shops, and is just off highway 55 if you decided to go outside of this area. I haven't had the chance to... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

It warms our hearts to know that people view us as being #1. Team Staybridge always strives for excellence and we are happy to know that people like you notices our hard work and dedication in providing you with the best home away from home experience as we possibly can. Thank you so much for your compliments. It is our... More

Columbus, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2014

I had the pleasure of staying at Staybridge in Ridgeland for four nights (12/28 - 12/31). I will definitely be returning as we had a wonderful experience here. The entire hotel staff was friendly and attentive. The manager (I think his name is Alvin) was very personable and has a great sense of humor. He was very accommodating when we... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

We would like to sincerely thank you for your positive feedback. The Staybridge team is very happy you enjoyed your stay with us. We are truly happy that not only did you notice the renovation but you appreciated it as well. We do apologize for the internet being a bit slow, but this has been taken care of along with... More

Niceville, Florida
Top Contributor
66 reviews 66 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 30, 2013

We stayed at the Staybridge Suites Jackson for a long weekend with a group of eight - four adults and four kids. We had two rooms - a 2BR and a 1BR. The Good: - the rooms were really nice and spacious. - everything was in good condition and working order - despite the in-room signs saying that the "light"... More

Was this review helpful? Yes 1
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

My team and I would like to thank you for taking the time to review our hotel. We realize that without guest like you giving us valuable feedback we would not be able to make necessary improvements. Our Staybridge team makes it our top priority to ensure that every guest has a pleasurable experience when they stay with us. Unfortunately... More

Champaign, Illinois
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 12, 2013

Staff was super friendly and welcoming. Property was modern, clean and comfortable (a warm fire burning in the lobby fireplace when we arrived!) The room was large with more than we needed for just a night's stay (full kitchen, laundry basket, etc.) The breakfast was the best I've had in a hotel, great selection and delicious, and complimentary! If you... More

Was this review helpful? Yes 1
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Your Staybridge Family would like to thank you so much for your positive feedback. We are so happy that you enjoyed your stay with us. It is always our goal as a team to provide everyone that travels our way the best experience possible. It warms our hearts to know that we provided you with the best customer service for... More

Worksop, United Kingdom
Top Contributor
66 reviews 66 reviews
48 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed November 5, 2013

I used this hotel for a one-night stop only. I wish my plans had allowed for a longer stay. Despite a fairly late hour of arrival, we were welcomed with far more genuine warmth than is typical in most hotels. Despite this reservation being a "Reward Night" (i.e. using accumulated points for a free stay) (and hence theoretically not eligible)... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Thanks so much for your positive feedback. We take all feedback, negative and positive, very seriouly and we definitely appreciate yours. Team Staybridge is glad you were able to stay with us and we are extremely glad you enjoyed your stay even if it was just for a little while. Please forgive us for not having crockery in the room... More

Roswell, GA
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 23, 2013

Excellent Staybridge Suites. The front of house staff was wonderful and funny. The rooms were very clean. The location isn't the greatest - near a sprawling mall area - but we're talking about Ridgeland, MS, a suburb of Jackson. If you're looking to save money they have free dinner on at least Tues, Wed, Thurs, if I'm not mistaken. Nice... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Dear Valued Guest, We are so pleased to hear you had a nice stay with us. We take pride "wowing" our guests not only with service but also with a nice, clean, and welcoming atmosphere. If travels bring you back this way, come get comfortable with us again!! We hope to see you soon!! More

Enterprise, Mississippi, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed September 29, 2013

Normally, when I travel to Jackson, I stay at another location. However, on my last visit, my usual place was booked and I stayed here. I was completely surprised at how friendly the staff was, how clean the place was, and how big the rooms were. The room was like a little mini apartment. When I walked in the lobby... More

Was this review helpful? Yes
Patrice801, Director of Sales at Staybridge Suites Jackson, responded to this review

Dee Z, The Staybridge Team would like to thank you so much for your positive feedback. We are glad to hear that enjoyed our friendly staff, great reception and clean and spacious rooms. Anytime you visit with us, it is always our goal to make you feel right at home. We definitely look forward to seeing you again in the... More

Been to Staybridge Suites Jackson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Jackson

Also Known As:
Staybridge Suites Jackson Hotel
Staybridge Suites Jackson Hotel Ridgeland
Staybridge Suites Ridgeland
Address: 801 Ridgewood Road, Ridgeland, MS 39157
Phone Number:
Location: United States > Mississippi > Ridgeland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 hotels in Ridgeland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Jackson 3*
Official Description (provided by the hotel):
The Staybridge Suites Hotel in Jackson-Ridgeland, MS is an upscale, extended stay hotel, offering three suite options for you to choose from for one night stays or more. Each spacious suite in this Jackson hotel includes free wireless high-speed Internet access, dedicated phone number for each suite, premium television package including HBO. Every suite in our Jackson, MS hotel features a kitchen with a stove top, full size refrigerator, microwave, dishwasher, and all cooking and eating utensils. All rates at our hotel Jackson, MS include a daily deluxe complimentary breakfast buffet, Sundowner reception Tue-Thurs, complimentary fitness center, guest laundry facilities and swimming pool. Events: June-Jubilee! Jam; July- Canton Hot air Balloon Race; August-Mississippi Wildlife Extravaganza; September- Viking Classic formerly Southern Farm Bureau Golf Classic; October- Canton Flea Market; Mississippi Sate Fair and Southern Cutting Futurity; November- Capital City Football Classic and Mistletoe Marketplace. The Staybridge Suites Hotel Jackson-Ridgeland is near Mississippi Coliseum Fairgrounds, North Park mall and lots of restaurants.Come and stay at our Jackson-Ridgeland, MS hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Orbitz, Priceline, Booking.com, Travelocity, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Staybridge Suites Jackson reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Staybridge Suites Jackson, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.