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Red Roof Inn Jackson North - Ridgeland

Certificate of Excellence
810 Adcock Street, Ridgeland, MS 39157
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Red Roof Inn Jackson North - Ridgeland
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Red Roof Inn Jackson North - Ridgeland
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65 reviews from our community

Traveler rating
    31
    12
    9
    5
    8
See reviews for
10
11
9
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (17)
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Istanbul, Turkey
Top Contributor
50 reviews 50 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This Red Roof is right off the highway near Jackson, so we stayed one night on the way to New Orleans. It was a little odd that the front desk clerk sits behind a glass safety wall. This made me wonder about the neighborhood since I'd never experienced that before at a chain motel. Check in was quick and smooth,... More 

Was this review helpful? Yes
danbenjoseph
Top Contributor
123 reviews 123 reviews
56 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed March 16, 2015

Stayed here one night. This is a typical Red Roof Inn, outdoor corridors. The service at the front desk was excellent. Room is nice (not huge) and the bathroom clean, but small (as in all Red Roof Inns). The rooms are not renovated yet according to the chains new design. Recommended for people who want value

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Tougaloo, Mississippi
1 review
4 of 5 stars Reviewed March 12, 2015

I have been a Redi-Card member since 2013, I was very impressed with the staff and property condition, lately I have had a total of three concerns that I have address to management(GM), needless to say he has a " I could care less attitude". We are in the process of finding other arrangements for our employees travel needs, they... More 

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Top Contributor
70 reviews 70 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed January 28, 2015

This hotel is being remodeled and is very nice. Perfect for an overnight stay. The rates were very reasonable; the rooms were small but quite clean. I love wooden floors in a place to stay - so much nicer than carpet. You can see that they are clean and you're always so uncertain of dirt and other things you don't... More 

Was this review helpful? Yes 1
Brookhaven, Mississippi
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 20, 2014

Me and some friends took a random trip throughout Jackson. We decided to go for Red Roof in Jackson. However-there were 2. We went to the first one near the Fairgrounds..it was horrible. We got in the car and came to this one. The older lady was very polite and pleasant and willing to help in anyway. The room we... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 25, 2014

I called the office to switch to a room with a microwave and refrigerator and the female acted as if I was bothering her. I got to the inn and saw all the construction and couldn't find the front office and so I called to get directions to the office and again the female had an attitude and I never... More 

Was this review helpful? Yes 2
red128, General Manager at Red Roof Inn Jackson North - Ridgeland, responded to this review

I appreciate you taking the time to submit a survey and informing on your experience arriving to the inn. I apologize on behalf of the staff and the construction going on as we are going through a complete renovation. I do thank you for bringing this to my attention so I can resolve these issues. I hope you can give... More 

Forest Park, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2014

Third different Red Roof on my trip so my expectations were high. Lobby should have warned me but weather made us desperate. It was security set up like an often robbed convenience store, the clerk was curt. After a quote, I went to the car and called RR and got a rate $13 less than she quoted, reserved and went... More 

Was this review helpful? Yes 1
red128, General Manager at Red Roof Inn Jackson North - Ridgeland, responded to this review

Thank you for taking the time to submit a review for the property. However, I apologize on your experience when you arrived for check in. As you are aware, we are currently undergoing renovation and I apologize that it was not informed to you that a non-renovated room was given to you nor that breakfast was served. Please allow us... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014 via mobile

I booked a room for my mother, only because I've previously had good experiences with Red Roof Inn, and the reviews I saw were good, but it turns out they were so wrong. My mother sent pictures of all of the issues in the room. I'm highly upset behind the fact that they thought it was okay to put someone... More 

Was this review helpful? Yes 1
red128, Manager at Red Roof Inn Jackson North - Ridgeland, responded to this review

I appreciate your response and taking time to submit a survey. I apologize for the experience that was encountered and I wanted to inform you that this property is under renovation as I've asked all my guest to give us time as we get all the rooms properly updated to the Red Roof Inn standards. We are upgrading all the... More 

Huntsville, Alabama
Top Contributor
59 reviews 59 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed July 20, 2014

Price was the only good aspect. I wasn't expecting luxury but could have done without the trash dumped outside as staff walked by, the nonsmoking room that smelled of smoke, the cigarette burns throughout, the indifferent staff and the appearance that no vacuum had been in this room for quite some time to include the apple core under the bed.... More 

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red128, Manager at Red Roof Inn Jackson North - Ridgeland, responded to this review

I wanted to thank you for taking the time to submit a review for our property. I wanted to apologize for the appearance of our property and of our rooms. I wanted to inform you that this property is undergoing staff changes and renovations to improve such matters. I hope you will allow us to resolve these issues and give... More 

Los Angeles, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 27, 2014

My mom and I are on a long road trip and are in the business of cheap hotel rooms (just for sleeping). This one is the worst so far -- we got here late and the lady at the front was pretty curt and rude. Then we started unpacking our car and a bunch of people (including creepy looking men)... More 

Was this review helpful? Yes 1
red128, Manager at Red Roof Inn Jackson North - Ridgeland, responded to this review

Thank you for taking the time to submit a review. I did want to inform, that this property is undergoing some changes to correct the issues you faced. Also, this property is undergoing renovation as we will soon have all the rooms updated to function accurately to guest standards. I hope you will give us another opportunity in the near... More 

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