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Embassy Suites by Hilton Jackson - North/Ridgeland

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200 Township Place, Ridgeland, MS 39157
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1 room 1 guest
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Embassy Suites by Hilton Jackson - North\/Ridgeland
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384 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • Dec-Feb only
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Baton Rouge, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Hotel itself is nice but there are many other nice hotels in the area to choose from. I would not stay here again. Staff was very rude. Housekeeping purposely closed elevator door to leave us behind on our way to check out. We were on the forth floor and had to wait awhile for it to return. Breakfast crew was... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Flippin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel with fabulous amenities. Large, clean and well laid out suites. Breakfast was killer and the Happy Hour was excellent as well. The staff was the most attentive I have encountered. I would not hesitate to stay here again.

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a King suite. Everything was wonderful! Enjoyed a late night hotel reception with snacks and ordered room service. Also enjoyed the complimentary breakfast. The best one we have had at a hotel. Used to be Drury only customers, converted to Embassy Suites loyalist now! This is the second time I have stayed at this chain and both... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay here at the Embassy Suites by Hilton Jackson - North/Ridgeland. We hope to see you again soon. More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

Good place to stop over on the way to beach. Comfortable family friendly facility. Located in nice area and easily accessible from highway. Complimentary breakfast is a big plus and oversize rooms are ideal for larger families.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

It is nice to know how much you and your family enjoyed your stay here at the Embassy Suites by Hilton Jackson - North/Ridgeland. Thank you! More 

Downers Grove, Illinois
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

On first entrance I was impressed. Nice location close to shopping, and what you would expect out of Madison County. The rooms were nice,however, things went wrong when I noticed mold on the vent. We were moved two different times due to the mold issues around the vent Room 527 and 627. It's obvious they don't care about anyone's health... More 

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Caledonia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Traveling for business. Conference room was spacious and nicely maintained. Refreshments were tasty and varied. Hotel staff was especially pleasant. The room was well maintained and hall noise was a minimum. The complimentary breakfast was amazing and best complimentary breakfast I have ever experienced.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Thank you for all your complements to our staff and our hotel the Embassy Suites by Hilton Jackson - North/Ridgeland. Your business and your good review are appreciated. We are glad you enjoyed your breakfast so much and look forward to your next visit. More 

lewisville, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was amazing. The staff was friendly and helpful. I would go back to this hotel in the future. We did not use the pool or hot tub but the breakfast was cook to order and wonderful, the manager would walk around and greet every person in the morning at breakfast. Also the manager would also do anything to... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

From all of us here at the Embassy Suites by Hilton Jackson - North/Ridgeland, thank you for such a good review. We hope to be seeing you again soon. More 

Kansas City, Missouri
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on our way to Florida for a family vacation. The layout of the rooms was different than most Embassy's we have previously stayed, kids loved it. Their main comment was that it felt more like "home". The pullout sofa bed was located away from the main entrance to the room and so was a much quieter sleep for... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Thank you for letting us know how much you enjoyed your stay here at the Embassy Suites by Hilton Jackson - North/Ridgeland . Thank you for such a good review and we look forward to seeing you again soon. More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel was nice but our room was dirty. The floors were laminate and had syrup spilled on them and the bedding was not clean. This is the second time we have stayed at this hotel and have had the same experience both times. We will not be returning.

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

Thank you for sharing your candid feedback about your stay with us. We're so happy that we could serve you and are disappointed that we fell short of exceeding your expectations. We take great pride in our hotel and your comments very disappointing. We can assure you this has been addressed and we hope we can invite you back for... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Had a terrible stay here. No customer service and even encountered a rude guest. When we reached out to corporate to help we got more rudeness and people who quite simply don't care. I was promised a refund but that has not happened because of all the hoops you have to jump though to get one. Do yourself a favor... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites by Hilton Jackson - North/Ridgeland, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

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