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Embassy Suites Jackson-North/Ridgeland

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200 Township Place, Ridgeland, MS 39157
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Embassy Suites Jackson-North/Ridgeland
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Embassy Suites Jackson-North/Ridgeland
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340 reviews from our community

Traveler rating
    211
    76
    25
    20
    8
See reviews for
122
42
9
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • English first
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English first
  • All months
    (340)
  • Mar-May only
    (110)
  • Jun-Aug only
    (80)
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    (72)
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    (78)
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Fort Myers, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I just stayed at this hotel last week. It is nothing like the prior Embassy Suites I have stayed at. It is a nice hotel but not of the Class of the other Embassy Suites. It has no balconies overlooking the court yard and the rooms are much smaller. The beds are comfortable but as a warning the living room... More 

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Arkansas
Senior Contributor
44 reviews 44 reviews
40 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is in a very nice area, the building looks great and appears to be fairly new from the outside. Shopping and eateries are close by. Now for the hotel- the lobby area and resturant areas were clean and inviting. The check in process went well, and the staff greeted us pleasantly. The halls were clean as well. The... More 

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KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. More 

Florida
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

Super helpful and professional services all the way 'round!! I would highly recommend this property for any function whether a reunion or a business conference. Top notch service, and always with a smile.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

We are glad you think we have great service here at the Embassy Suites Jackson-North/Ridgeland . Thank you for such a good review and we look forward to seeing you again soon. More 

Cumming, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel offered the best of everything, the people who work at this hotel were all GREAT and very friendly! Loved every minute. They were friendly and helpful from the time I entered the front door until the time I checked out of the hotel.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

Your high opinion of our staff is appreciated and we will be sure to let them know. Thank you for such a good review of our hotel the Embassy Suites Jackson-North/Ridgeland. More 

Pineville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice accommodations and staff were very pleasant and helpful. A wonderful breakfast and the evening reception was very nice. Pool was very clean. Would definitely go back to this Hotel. Had a Great Time.

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

We are glad you had a great time during you stay with us here at the Embassy Suites Jackson-North/Ridgeland . Thank you for such a good review and we hope to be seeing you again soon. More 

Senior Contributor
42 reviews 42 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

There were dirty footprints on the fake hardwood floor - not a deal breaker for this property but obviously housekeeping wasn't the last person in the room before we arrived. Our daughter lives in Ridgeland and we travel down often - this was the first disappointment we've had.

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KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

I am very sorry we fell below your expectations this particular day. I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. We would love for you to give us an opportunity to make up for your poor experience. More 

Sedro-Woolley, WA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place, great service, excellent food. Rooms are new and clean, staff are friendly and helpful. They have the make it right policy and take that very seriously. We were a group of 24 and enjoyed most of amenities. It would have been nice to have an outdoor pool. The prodcuts in the room are nice.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

It is good to read how much you and your group enjoyed your stay here at the Embassy Suites Jackson-North/Ridgeland. Thank you for letting us know. We hope to see you all again soon. More 

Hattiesburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are looking for a great hotel with excellent customer service, you have found it. Every staff member that I interacted with was very professional and courteous. This location is also close to the interstate, shopping malls and excellent restaurants.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

Thank you for telling others you think we have excellent customer service. Your good review of our hotel the Embassy Suites Jackson-North/Ridgeland is appreciated. We hope to see you again soon. More 

Madison, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel due to being in a wedding. Of course the day of the wedding we were all rushing, but we had two rooms linked to each other due to the amount of people. HOUSEKEEPING STOLE ABOUT A 100 dollars worth of items from me. Jewelry and clothes. Nobody admitted to anything and the hotel did not do... More 

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KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously. More 

Washington, DC, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stay here often for business when in the Jackson, Ms area. Hotel staff is always superb, very clean hotel and the restaurant is nice as well. Suites are well equipped and spacious, very comfortable and great evening reception.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Jackson-North/Ridgeland, responded to this review

Thank you for being a return guest and for such a good review of our hotel the Embassy Suites Jackson-North/Ridgeland. We look forward to your next visit. More 

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