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Golden Moon Hotel & Casino

Highway 16 West, Pearl River Resort - Choctaw, Philadelphia, MS 39350
Hotel amenities
Golden Moon Hotel & Casino
Best prices for: 1 room 1 guest
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Ranked #3 of 8 Hotels in Philadelphia
A recent review
4 of 5 stars reviewed 3 weeks ago
ajpeppers Good Hope, Georgia
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12 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Good Hope, Georgia
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Not sure why this hotel is getting all the negative reviews. The room I had was recently renovated and was as nice as any other casino that I've stayed in Mississippi. The check-in was a little difficult but I think they were have computer issues the weekend we stayed. All staff we dealt with were extremely friendly and helpful, especially... More 

Was this review helpful? Yes 1
PearlRiverResort, Social Media Specialist at Golden Moon Hotel & Casino, responded to this review

Hello and thank you for taking the time to leave such an honest review regarding your stay with us! We are thrilled to hear about your enjoyment of our recent renovations! We certainly take pride in this as well as our beautiful golf courses! We look forward to seeing you again soon! Again, thank you for taking the time to... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

The stay at the Golden Moon was miserable. The rooms furnishings were broken and outdated. Rooms A/C was stifling and blew a stitch in the air. Bathroom was semi-clean. Toilet was slow to flush and fittings were rusty or had the chrome finish peeling. The shower would not drain quick enough and I hope (only leg hair) would find its... More 

Was this review helpful? Yes 4
PearlRiverResort, Social Media Specialist at Golden Moon Hotel & Casino, responded to this review

Hello and thank you for taking the time to write a review concerning your recent stay with us. I would like to speak with you personally regarding the complaints you mentioned. Please email me personally at Chelsea@pearlriverresort.com. I look forward to speaking with you soon. More 

Travelers are raving about these Philadelphia hotels

Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 15, 2015

to hom this concerns I stayed at this place apr9th and had to ask the housekeeper t change linen and get some garbage bags she did it it was ok I hate that the housekeeper cant get any reward for her services this is not good but I hope silverstar/goldenmoon give this worker some type of well at this pastes... More 

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Selma, Alabama
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 9, 2015

After riding five hours to get to The Golden Moon Hotel,the nice desk clerk inform me that I need to go to VIP to check in.At VIP room I was looked at like,you are in the wrong place.I explained that I was told too check in at VIP.I gave here my Black card;She made me wait for a long time.A... More 

Was this review helpful? Yes 4
PearlRiverResort, Social Media Specialist at Golden Moon Hotel & Casino, responded to this review

Thank you for your comments. I would like to sincerely apologize for the experience you detailed in your review. I would like to assure you this is in no way indicative of the type of service environment we seek to provide at our Resort. I would like to personally speak to you regarding your experiences. Please email me directly at... More 

Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2015

My room at the Golden Moon was nice but the bathroom needs towel racks. Service was very slow. There was a long wait in the buffet line that could be alleviated with better organization and a larger space. The cashier was slow. We were charged an 18% gratuity for a party of six to sit together. Things got unpleasant when... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

Stayed at Golden Moon in one of the refurbished rooms and was highly satisfied. We stayed Sunday night so it was more laid back and quiet. Will definitely go back. For people complaining about not winning money, really? It's a casino folks. Most of the employees are not overly friendly but a few were.

Was this review helpful? Yes 3
PearlRiverResort, Social Media Specialist at Golden Moon Hotel & Casino, responded to this review

Thank you for your comments! We appreciate such an honest review from a valued guest such as yourself. We are thrilled to hear about your satisfactory experience at our property! We hope to see you again soon! More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 22, 2015

They messed up the reservations, so we only had one bed and they never brought the other roll out beds. Room service was slow and rude. The t.v was a box t.v and not a flat screen And with a entertainment center like, that the door kept closing and you couldn't even watch the 4 channels. On top of that,... More 

Was this review helpful? Yes 8
PearlRiverResort, Social Media Specialist at Golden Moon Hotel & Casino, responded to this review

Thank you for your review! I would love to speak with you personally regarding your stay with us. Please email me at Chelsea@pearlriverresort.com More 

Franklin, Tennessee
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2015

went to pearl river resort a few weeks back and was very pleased. didnt get lucky at the golden moon, but was very lucky at the silver star. first time visit for me, and probably not the last. overall i am satisfied. food wasnt the best and the buffet had a huge line by the time i ate. get there... More 

Was this review helpful? Yes 2
Northport, Alabama
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 15, 2015

Just got back from the Golden Moon.They still have a lot of work too do. The front desk is terrible! They have no personality. I have been going to Tunica the past 3 years because of bad service at The Golden Moon. I was hoping things had changed. Please treat your customers nice!!! Every casino offers the same thing. What... More 

Was this review helpful? Yes 4
PearlRiverResort, Social Media Specialist at Golden Moon Hotel & Casino, responded to this review

Hello. Thank you for taking the time to leave such a candid review of your experience with us. Your comments have been forwarded to the appropriate department. We value feedback such as yours. It allows us to pinpoint areas that need continual improvement. We certainly hope you will visit with us again. More 

Pell City, Alabama
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2015

enjoyed our time at golden moon hotel and casino. Was nice to stay inside and have elevated crosswalk to silver star casino and play the table there as well. The only complaint was the buffet left much to be desired. The food was not up to the standards that the rest of the place and was over priced for the... More 

Was this review helpful? Yes 3
PearlRiverResort, Social Media Specialist at Golden Moon Hotel & Casino, responded to this review

Hello! Thank you for your review. We are thrilled to hear of your enjoyment of Golden Moon. We have forwarded your comments regarding The Buffet to the appropriate department. We value the comments and concerns of our guests. Again, thank you for your review. More 

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Prices are for 1 room, 2 adults
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