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Fairfield Inn Jackson Airport

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407 Riverwind Drive, Pearl, MS 39208
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1 room 1 guest
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Fairfield Inn Jackson Airport
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83 Reviews from our TripAdvisor Community

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Traveler rating
    35
    24
    15
    6
    3
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23
11
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

after having car trouble, we selected this hotel. i was told only king size and king size suite, needing two beds we got king suite. after we got settled, the wife needed some things (blanket, extra shampoo). the wife called the front desk and was told that there were two people working ( one was in training) and if we... More 

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FairfieldJacksonGM, General Manager at Fairfield Inn Jackson Airport, responded to this review

Again, on behalf of the hotel we would like to apologize for the issue that you had during your stay. As a result, we had a one on one meeting with both employees on this matter. At this point in time I am certain that this matter will not be repeated in the future. Thanks again, GM More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a nice property, close to restaurants, shopping centers, and located right off the interstate. I was more impressed the first time I stayed about a year or so ago. The room had a slight odor to it, but other than that it was a nice stay. The hotel staff was very professional, they went well beyond their way... More 

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Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2015

Friendly staff, easy access to freeways, clean, and affordable! If we visit the area again, we will stay here again. It is in close precinct to the ballpark and outlet mall. It is also pretty close to downtown. The room was very clean. The only reasons I did not rate it as excellent is because the room had a slight... More 

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Level Contributor
14 reviews
8 hotel reviews
3 of 5 stars Reviewed July 9, 2015

Older property. I had a 2 queen room. Bathroom was sub par, dark and small and really dated. The "marble" bath insert reminded me of the 1980's. Location was ok, some eating places were near by. WIFI was about 6 meg up and down. Room was ok. Property is in desperate need of a renovation. Would probably not choose to... More 

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FairfieldJacksonGM, Front Office Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the Fairfield Marriot we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use this feedback you... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 28, 2015 via mobile

Our first room smelled of mildew and sheets were damp. It didn't feel very clean. It may need new carpeting and to be refurbished. The bed sagged and the overall feel of the room was dark and drury. Luckily last minute a suite room became available and we were able to switch rooms. It was like night & day! So... More 

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FairfieldJacksonGM, Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for bringing them up in your review as your feedback is one of the most important tools that allow us to improve the quality of our products and services. We... More 

Keller, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 4, 2015

Great check in around 9:30 at night. Very clean lobby and room. The breakfast was standard fare, but the attendant that was beyond wonderful! She said she wanted to make sure we felt like family in her home. I wish I had caught her name because of her manor.

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Birmingham, Alabama
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 20, 2015

The first room we were assigned was terrible. It had a strong smell of mildew. The front desk gave us another room that was better but still had a smell. The front desk employees were very helpful. The location was good. The breakfast was good as well. We will be trying another hotel in the area on our next visit... More 

Was this review helpful? Yes
FairfieldJacksonGM, Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Jackson Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel... More 

Mobile, Alabama, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 17, 2015

The Fairfield was a nice room and hotel was new and clean ... it an area that has many restaurants and right off I-20 and close to Highway 49 ... they offer a free breakfast that was very good ... employees were very helpful

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Lancaster, KY
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 1, 2015

The location of this property is very nice. Lots of restaurants are nearby and very convenient to the Mississippi Braves stadium and outlet mall. The rooms are very spacious and clean. The breakfast was very good including bacon and sausage. I would definitely stay here again.

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New York, New York, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed April 14, 2015

I stayed at this property weekly for business and found the staff to be incredibly friendly and helpful. Terrance and Joyce were always willing to go above and beyond to make sure that I had a great stay and I certainly appreciated their efforts. The quality of the hotel was great for a Fairfield Inn and the the rooms were... More 

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