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Fairfield Inn Jackson Airport

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407 Riverwind Drive, Pearl, MS 39208
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Fairfield Inn Jackson Airport
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79 Reviews from our TripAdvisor Community

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Traveler rating
    35
    22
    13
    6
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Our first room smelled of mildew and sheets were damp. It didn't feel very clean. It may need new carpeting and to be refurbished. The bed sagged and the overall feel of the room was dark and drury. Luckily last minute a suite room became available and we were able to switch rooms. It was like night & day! So... More 

Was this review helpful? Yes
FairfieldJacksonGM, Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for bringing them up in your review as your feedback is one of the most important tools that allow us to improve the quality of our products and services. We... More 

Keller, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great check in around 9:30 at night. Very clean lobby and room. The breakfast was standard fare, but the attendant that was beyond wonderful! She said she wanted to make sure we felt like family in her home. I wish I had caught her name because of her manor.

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Birmingham, Alabama
Top Contributor
58 reviews 58 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 20, 2015

The first room we were assigned was terrible. It had a strong smell of mildew. The front desk gave us another room that was better but still had a smell. The front desk employees were very helpful. The location was good. The breakfast was good as well. We will be trying another hotel in the area on our next visit... More 

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FairfieldJacksonGM, Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Jackson Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel... More 

Mobile, Alabama, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 17, 2015

The Fairfield was a nice room and hotel was new and clean ... it an area that has many restaurants and right off I-20 and close to Highway 49 ... they offer a free breakfast that was very good ... employees were very helpful

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Lancaster, KY
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 1, 2015

The location of this property is very nice. Lots of restaurants are nearby and very convenient to the Mississippi Braves stadium and outlet mall. The rooms are very spacious and clean. The breakfast was very good including bacon and sausage. I would definitely stay here again.

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New York, New York, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 14, 2015

I stayed at this property weekly for business and found the staff to be incredibly friendly and helpful. Terrance and Joyce were always willing to go above and beyond to make sure that I had a great stay and I certainly appreciated their efforts. The quality of the hotel was great for a Fairfield Inn and the the rooms were... More 

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Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed March 16, 2015

If you are platinum and are used to getting perks, DO NOT STAY HERE, you will be disappointed. I checked into this hotel for two different "work weeks" because the federal employee government was offered. I am platinum and have always been given suite upgrades if a suite is available. Here, I was told "both weeks" that the suite upgrade... More 

Was this review helpful? Yes
FairfieldJacksonGM, General Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the Fairfield Marriot we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use this feedback you... More 

Luling, LA
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2015

Have stayed at several Fairfield Inns and this one is probably the best I have visited. Room was comfortable and quiet. Location was near several places to eat. Check in was quick and they placed me in a room 3 hours early which was quite nice. This location is highly recommended.

Was this review helpful? Yes
FairfieldJacksonGM, General Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for taking the time to review us. We are happy to hear you had a pleasant stay with us. It's a pleasure to read a review in which the guest was thoroughly satisfied! Our goal is to satisfy each and every guest that stays with us. I truly appreciate you sharing your thoughts with us. Please come back... More 

Pensacola, Florida
Top Contributor
237 reviews 237 reviews
19 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed January 3, 2015

We arrived late and would depart early so all we did was sleep and eat. Room clean and bed comfy. Breakfast was nice--but I was all ready for waffles which they didn't have but they were serving everything else. Persons at front desk were very warm and welcoming. Would recommend and would stay there again.

Was this review helpful? Yes
FairfieldJacksonGM, Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for taking the time to complete the survey of your stay at our property. We take our guest feedback as an opportunity to improve. I am sorry to hear that we have seemed to have fallen short of your expectations, and our guest satisfaction is of the utmost importance to us. We hope you will give us another... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 14, 2014

I had a great stay here! It's a new, clean hotel. The beds are very comfortable, the shower works well with lots of hot water. Room was clean and spacious. Breakfast was outstanding. The staff was very courteous and helpful. Free internet and great rate. Also...lots of nice restaurants close by. This is a great place to stop!

Was this review helpful? Yes
FairfieldJacksonGM, General Manager at Fairfield Inn Jackson Airport, responded to this review

Thank you for taking the time to review us. We are happy to hear you had a pleasant stay with us. It's a pleasure to read a review in which the guest was thoroughly satisfied! Our goal is to satisfy each and every guest that stays with us. I truly appreciate you sharing your thoughts with us. Please come back... More 

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