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All 19 Pearl hotels

Comfort Inn

2.5 of 5 Motel   |   1226 Philips Lane, Pearl, MS 39208
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Ranked #16 of 19 Hotels in Pearl
A recent review
3 of 5 stars Reviewed January 22, 2015
Ruth H Maryland
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19 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2015

Typical Comfort Inn -- older location that has had a facelift. My room was missing a few of what I consider standard amenities: luggage rack, plastic water glasses. (Paper coffee cups were there). Plenty of fast food outlets (and a Ruby Tuesdays) on Pearson Road within a few blocks of Comfort Inn. No public laundry facility at this location. Beds... More 

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Penn Yan
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 18, 2014 via mobile

stayed here on a business trip mainly because of the airport shuttle (Which by the way starts at 5am which they don't tell you on their website) would have stayed at the Comfort Suites for $10 more but their shuttle only runs 5pm-9 or 10pm. Room was fine otherwise

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Eagle Nest, New Mexico
Top Contributor
57 reviews 57 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 9, 2014

This comfort inn is very nice and clean. Personnel was very nice and helpful. It was very clean. For as nice looking it is the beds in 120 were the worst that I have ever slept on at a hotel in for a long time. Everything else was as good you would want.

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Muskogee, Oklahoma
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

This was a very nice inn. The entire facility appeared to be clean, up to date, and well maintained. We enjoyed the convenience of the free breakfast, as well as the location being convenient to Interstate 20. We have stayed many nights in the Jackson area, and this is the best hotel we have found there.

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Comfort Inn C, Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

winston salem
Top Contributor
59 reviews 59 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 22, 2014

Booked using Kayak which then booked me thru Priceline. Rate was $20 more than the invoice at front desk. Looks like Kayak AND Priceline charged an up charge. I'll call Kayak and see what's up and post response and resolution later. Hotel was ok but really worn. Maintenance at the hotel seemed lacking. Staff was friendly. I won't stay here... More 

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VBarot12, Public Relations Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to share your feedback with us regarding your recent stay at our hotel. Comments are extremely valuable to us as they assist us in improving the level of our service and product. I am very sorry to hear that during your most recent stay, we fell short of your expectations. Guest feedback... More 

Rapid City, South Dakota
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 30, 2014

There were some good things about this hotel. The staff was friendly and helpful. The breakfast lady was especially gracious. The breakfast was fine, and the coffee was pretty good. The bed was comfortable. But all of this was overshadowed by the qualify of the bathroom, which was significantly below the standard I expect from a Comfort Inn. We were... More 

Was this review helpful? Yes 5
Natchez, Mississippi
Top Contributor
163 reviews 163 reviews
59 hotel reviews
337 helpful votes 337 helpful votes
3 of 5 stars Reviewed August 6, 2013

The room smelled like cigarette smoke, but it was clean and quite. Front desk check-in was very slow, we had reservations but it seemed to take longer than usual to process them. The person that was trying to check us in was very nice, so I don’t know if it was the system or training that made for such a... More 

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Tupelo, Mississippi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2013

I had to travel to Jackson for business and called to make reservations. I stated that I needed two rooms and that it would be the government rate. She said she did have two rooms available at the government rate. I confirmed that it is the rate of $77 per night, the most allowable to be reimbursed for the Jackson... More 

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johnson city tn
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 19, 2013

We planned on staying 2 nights at this hotel the second night we stayed they automatically raised our room rate $20 without our knowledge when we asked about it they had no answers we also received no room sercive we had to go down to the front desk for everything no one was of any help and the staff was... More 

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AleksandraButler, Manager at Comfort Inn, responded to this review

Dear Valued Guest, We are terribly sorry that your stay with us did not exceed your expectations. We apologize that your interaction with our front desk staff was not a pleasant one. Our rate is driven by occupancy and this information should have been shared with you when you decided to stay second night. Your feedback is very important so... More 

Milledgeville, Georgia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 1, 2012

Stayed 3 nights at this hotel while on business. All I can sayis that I was underwelmed. This hotel is far below the standard I have grown to expect from HI. It is the little things like the comfort of the bed, the filthy tile grout and the nice layer of black gunk growing in the corners in the bathroom... More 

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IHGCare, Guest Relations Case Manager at Comfort Inn, responded to this review

Dear wkelly5688, First of all, thank you very much for your recent stay with us. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience. We have sent you a private message with more information. I look forwarding to hearing back from you. Sincerely, Katie... More 

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Additional Information about Comfort Inn

Address: 1226 Philips Lane, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
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Also Known As:
Holiday Inn Express Pearl-Jackson Intl Arpt Hotel Pearl
Holiday Inn Pearl
Pearl Holiday Inn

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