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Comfort Inn

2.5 of 5
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1226 Philips Lane, Pearl, MS 39208
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Comfort Inn
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Ranked #13 of 19 Hotels in Pearl
A recent review
5 of 5 stars Reviewed March 29, 2015
Adam56 Comstock Park, MI
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21 reviews from our community

Traveler rating
    5
    3
    5
    5
    3
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3
5
1
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
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English first
  • All months
    (21)
  • Mar-May only
    (6)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (8)
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Comstock Park, MI
Top Contributor
208 reviews 208 reviews
73 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 29, 2015

Quiet & Clean! Staff was helpful and friendly. We stopped because of an ice storm and this was off the expressway and in a quiet area. Sleep quality was superb. The next exit down there are a lot of restaurants and hotels but I prefer to be away from the chaos. Typical Comfort inn and amenities to match. Thank you... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015 via mobile

We were traveling through Mississippi on a road trip and randomly chose this hotel to stay at! I was very pleased with how kind and helpful the staff was! The price was decent. The next time we are in this area we will be back for sure!

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Maryland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2015

Typical Comfort Inn -- older location that has had a facelift. My room was missing a few of what I consider standard amenities: luggage rack, plastic water glasses. (Paper coffee cups were there). Plenty of fast food outlets (and a Ruby Tuesdays) on Pearson Road within a few blocks of Comfort Inn. No public laundry facility at this location. Beds... More 

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Penn Yan
Top Contributor
54 reviews 54 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 18, 2014 via mobile

stayed here on a business trip mainly because of the airport shuttle (Which by the way starts at 5am which they don't tell you on their website) would have stayed at the Comfort Suites for $10 more but their shuttle only runs 5pm-9 or 10pm. Room was fine otherwise

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Eagle Nest, New Mexico
Top Contributor
66 reviews 66 reviews
49 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 9, 2014

This comfort inn is very nice and clean. Personnel was very nice and helpful. It was very clean. For as nice looking it is the beds in 120 were the worst that I have ever slept on at a hotel in for a long time. Everything else was as good you would want.

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Muskogee, Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2014

This was a very nice inn. The entire facility appeared to be clean, up to date, and well maintained. We enjoyed the convenience of the free breakfast, as well as the location being convenient to Interstate 20. We have stayed many nights in the Jackson area, and this is the best hotel we have found there.

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Comfort Inn C, Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

winston salem
Top Contributor
59 reviews 59 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 22, 2014

Booked using Kayak which then booked me thru Priceline. Rate was $20 more than the invoice at front desk. Looks like Kayak AND Priceline charged an up charge. I'll call Kayak and see what's up and post response and resolution later. Hotel was ok but really worn. Maintenance at the hotel seemed lacking. Staff was friendly. I won't stay here... More 

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VBarot12, Public Relations Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to share your feedback with us regarding your recent stay at our hotel. Comments are extremely valuable to us as they assist us in improving the level of our service and product. I am very sorry to hear that during your most recent stay, we fell short of your expectations. Guest feedback... More 

Rapid City, South Dakota
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed January 30, 2014

There were some good things about this hotel. The staff was friendly and helpful. The breakfast lady was especially gracious. The breakfast was fine, and the coffee was pretty good. The bed was comfortable. But all of this was overshadowed by the qualify of the bathroom, which was significantly below the standard I expect from a Comfort Inn. We were... More 

Was this review helpful? Yes 5
Natchez, Mississippi
Top Contributor
174 reviews 174 reviews
59 hotel reviews
351 helpful votes 351 helpful votes
3 of 5 stars Reviewed August 6, 2013

The room smelled like cigarette smoke, but it was clean and quite. Front desk check-in was very slow, we had reservations but it seemed to take longer than usual to process them. The person that was trying to check us in was very nice, so I don’t know if it was the system or training that made for such a... More 

Was this review helpful? Yes 2
Tupelo, Mississippi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 18, 2013

I had to travel to Jackson for business and called to make reservations. I stated that I needed two rooms and that it would be the government rate. She said she did have two rooms available at the government rate. I confirmed that it is the rate of $77 per night, the most allowable to be reimbursed for the Jackson... More 

Was this review helpful? Yes 2
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