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All 19 Pearl hotels

Comfort Inn

2.5 of 5 Motel   |   1226 Philips Lane, Pearl, MS 39208
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Comfort Inn

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Ranked #17 of 19 hotels in Pearl
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14 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Any
English first
Maple Plain, Minnesota
Contributor
19 reviews 19 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 30, 2014

There were some good things about this hotel. The staff was friendly and helpful. The breakfast lady was especially gracious. The breakfast was fine, and the coffee was pretty good. The bed was comfortable. But all of this was overshadowed by the qualify of the bathroom, which was significantly below the standard I expect from a Comfort Inn. We were... More

Was this review helpful? Yes 1
Natchez, Mississippi
Top Contributor
148 reviews 148 reviews
61 hotel reviews
276 helpful votes 276 helpful votes
3 of 5 stars Reviewed August 6, 2013

The room smelled like cigarette smoke, but it was clean and quite. Front desk check-in was very slow, we had reservations but it seemed to take longer than usual to process them. The person that was trying to check us in was very nice, so I don’t know if it was the system or training that made for such a... More

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Tupelo, Mississippi
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2013

I had to travel to Jackson for business and called to make reservations. I stated that I needed two rooms and that it would be the government rate. She said she did have two rooms available at the government rate. I confirmed that it is the rate of $77 per night, the most allowable to be reimbursed for the Jackson... More

Was this review helpful? Yes 1
johnson city tn
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 19, 2013 via mobile

We planned on staying 2 nights at this hotel the second night we stayed they automatically raised our room rate $20 without our knowledge when we asked about it they had no answers we also received no room sercive we had to go down to the front desk for everything no one was of any help and the staff was... More

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AleksandraButler, Manager at Comfort Inn, responded to this review

Dear Valued Guest, We are terribly sorry that your stay with us did not exceed your expectations. We apologize that your interaction with our front desk staff was not a pleasant one. Our rate is driven by occupancy and this information should have been shared with you when you decided to stay second night. Your feedback is very important so... More

Milledgeville, Georgia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 1, 2012 via mobile

Stayed 3 nights at this hotel while on business. All I can sayis that I was underwelmed. This hotel is far below the standard I have grown to expect from HI. It is the little things like the comfort of the bed, the filthy tile grout and the nice layer of black gunk growing in the corners in the bathroom... More

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IHGCare, Guest Relations Case Manager at Comfort Inn, responded to this review

Dear wkelly5688, First of all, thank you very much for your recent stay with us. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience. We have sent you a private message with more information. I look forwarding to hearing back from you. Sincerely, Katie... More

Chattanooga, TN
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 23, 2011

We stayed here primarily because my son loves their cinnamon rolls. We paid $85 for the room, thinking that was a pretty attractive rate. The staff was excellent and went out of their way for us on a couple of occasions, but the room left a lot to be desired. This hotel is an older property and the décor and... More

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Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2011

On the morning I was checking out of this hotel (after two extremely long days of meetings and before I was to take a 6-hour drive back home) I was awakened by the housekeeping staff at 7:45 am. When I checked with the front desk as to why I was awakened I was told there had been a mistake and... More

Was this review helpful? Yes 1
hppycts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 12, 2010

Hotel was a little worn but the room was clean. Breakfast includes basics like cereal and toast, scrambled eggs, biscuits w/ gravy and bacon. A lot of decent restaurant selections within a 3 minute drive so there's no need to get back on the freeway. However there's no restaurant within walking distance unless you want to go to Ruby Tuesday's.... More

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1 review
1 of 5 stars Reviewed July 9, 2010 via mobile

Terrible hotel! The carpet in pur room was wet and buckled up. The air conditioner could not remove the dampness from the room. When I arrived I smelled bug spray in the parking lot, and when I left the next morning my car was crawling with ants! The staff obviously knew of the ant problem but only offered a "sorry... More

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Gulfport, MS
Top Contributor
52 reviews 52 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 29, 2010

We were in Jackson for one night, and needed a clean, comfortable, safe place to stay. We chose the Holiday Inn Express in Pearl based on reviews from TA and the location. We were well pleased with the accommodations. We had a room with two queen beds. It was very clean and inviting. The beds were quite comfortable, and the... More

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Additional Information about Comfort Inn

Also Known As:
Holiday Inn Express Pearl-Jackson Intl Arpt Hotel Pearl
Holiday Inn Express Pearl-Jackson Intl Arpt Hotel
Holiday Inn Pearl
Pearl Holiday Inn
Address: 1226 Philips Lane, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 19 hotels in Pearl
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Official Description (provided by the hotel):
Ideally located next to Jackson Airport, the Comfort Inn® in Pearl, Mississippi is a great place to stay while visiting the area. Sites we recommend visiting while in Mississippi include: Trustmark Park, Bass Pro, Lefleur Bluff State Park, Mississippi State Fair Grounds, Miss Forestry Museum. Your Morning Breakfast is full of hot and delicious options. ... more   less 
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