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All 19 Pearl hotels

Candlewood Suites Pearl

2.0 of 5 Hotel   |   632 Pearson Road, Pearl, MS 39208
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Ranked #18 of 19 Hotels in Pearl
A recent review
3 of 5 stars Reviewed September 21, 2014
MizzouMan West Palm Beach, Florida
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54 reviews from our community

Traveler rating
    29
    10
    3
    6
    6
See reviews for
15
5
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ridgeland, South Carolina, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I just got of the phone with the front desk clerk to find out why they would not allow my nephews to stay at the hotel. Keeping in mind both of my nephews are in the military and the room was booked by their mom prior to their arrival. I explained I just stayed in a hotel that my own... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear michelecE9061VH, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Hampton, South Carolina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The manager refused to budge on the age minimum when our second soldier son presented his military I.D. after driving 13 hours from SC headed to his duty station. It was close to midnight & he was obviously tired. Candlewood = You can die for your country but you can't stay here. Unpatriotic. Hate Crime. Where is the decency? The... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear KellyMarieBrown, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

West Palm Beach, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 21, 2014 via mobile

It really is the little things that can make or break a hotel stay. My wife, my three children and I booked a room here for an overnight stay on our trip from Texas to Florida. We specifically chose the Candlewood Suites because we needed the extra room for our large family. We booked a one-bedroom suite. The Good: The... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear MizzouMan, Thank you for writing a review about your recent stay with us. I appreciate your favorable remark about the spacious rooms and amenities, comfortable beds and well stocked kitchen. I am delighted that our hotel has adequate features to meet the travel needs of your family. However, it is regrettable that we fell short in a few areas... More 

Brewton
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 10, 2014

This is absolutely the worst place you can stay. They repeatedly ran my credit card WITHOUT permission as I was paying cash.... they refuse to refund the overdraft charges to me. Not recommended. BAD!

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear Marcella M, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. We appreciate you bringing this billing issue to our attention. Please accept our sincere apologies for any inconvenience these issues may have caused you. We take comments such as these very seriously and would... More 

Rolling Fork, Mississippi
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 16, 2014

We checked into this room and immediately saw hair in the bathroom and in the bed when we pulled back the sheets. The floor was also sticky in the kitchen area. It appeared to us that housecleaning may have just made up a lightly used bed and did not fully clean the room. Due to the late hour we decided... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear Brad B, Thank you for writing a review regarding your stay. I am sorry that our level of cleanliness did not live up to your expectations. We have taken note of your comments regarding the issues you had and I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

Belmont, MA
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 11, 2014

This hotel was a pleasant surprise. Very near the interstate, first of all, and close to a number of restaurants Then, the room itself was exceptionally clean, nicely decorated, and quite spacious. The kitchen has everything you need. Television and wireless worked fine. We brought our beagle, and she did very well at this hotel. One caveat: breakfast is available,... More 

Was this review helpful? Yes 1
cocoa
2 reviews
5 of 5 stars Reviewed May 9, 2014 via mobile

I stayed at this hotel for two nights. Upon arrival I checked in with a very nice young lady that was warm and welcoming. She answered all my questions about the area and made me feel cozy as if I was home. I went to my room and it was very clean and spacious. No place I've been to has... More 

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Orlando
1 review
5 of 5 stars Reviewed May 6, 2014

I had a warm comfortable stay, the lady up front, Melissa, was very sweet and went out of her way numerous times to help me. A+ staff !! Great location, near almost everything you need! Good clean environment!!

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Batesville, Mississippi
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 10, 2014

As a frequent business traveler, this is the first hotel i have encountered that charged your credit card at 3pm prior to a 6pm arrival. Also charged the incorrect rate that had to be adjusted at discharge. Unable to view the TV due to "fuzziness". Reported but no action taken. The shower/tub has no safety strips in the tub, very... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear Betty G, Thank you for taking the time to provide feedback on your stay. It is truly regrettable to see the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have... More 

Daytona Beach, Florida
1 review
5 of 5 stars Reviewed March 3, 2014 via mobile

My stay was wonderful. I loved the access to the mall and restaurants. The lady at the front desk, Melissa, was so friendly and professional. She made me feel at home with her attitude! Recommend this place to all!

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Additional Information about Candlewood Suites Pearl

Address: 632 Pearson Road, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Pearl 2*
Number of rooms: 77
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Also Known As:
Candlewood Suites Pearl Hotel Pearl

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