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Candlewood Suites Pearl

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632 Pearson Road, Pearl, MS 39208
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1 room 1 guest
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Candlewood Suites Pearl
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61 Reviews from our TripAdvisor Community

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Traveler rating
    31
    13
    3
    7
    7
See reviews for
15
7
10
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • All months
    (61)
  • Mar-May only
    (15)
  • Jun-Aug only
    (18)
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    (16)
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    (12)
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Arlington, South Dakota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was hesitant to book a room here because of all the negative reviews, but I had a very pleasant experience. Ultimately I chose to stay here because they were the only property in the midpoint price range along my route. The hotel is clean. Staff were efficient and polite. This is very convenient place to stay, there is a... More 

Was this review helpful? Yes
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 18, 2015

We really enjoyed our stay here! The room was very clean, and the air conditioner kept us very cool. They were out of the type of room we had reserved, so they upgraded us to a suite at no extra charge. The front desk staff was extremely friendly and helpful. I highly recommend this hotel. We will definitely stay here... More 

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1 review
2 of 5 stars Reviewed July 5, 2015 via mobile

Stayed at this hotel over the 4th of July this year. When we went to cook our steaks on the grill outside there was no gas in the tank on the grill. Went to the front desk and was told it was up to us to go get and pay for a new tank. Excuse me but I don't think... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear Beverly F, Thank you for leaving a comment about your stay with us. It is regrettable that your experience was less than satisfactory. We would also like to apologize for the shortcomings regarding our grill. Reviews like yours are very valuable as they enable us to see which aspect of our hotel we need to improve on. In addition,... More 

Billings, Montana
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 3, 2015

Our suite was clean and spacious. AC worked wonderfully. We travel with our dogs and were concerned about having a clean room, but there were no "dog" smells or any real issues, for that matter. Front office staff were polite and friendly. We are gold members and were told thank you for your business. There are a couple stores, Dollar... More 

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Houston, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 4, 2015

There's no closed captioned on TV. The front desk tried to fix, but not success. And they get the manager to fix. Worst ever to hear when he said, "I can't do nothing to fix!" If I am CEO, I would fired him! I already contacted IHG guest relations, and they will take care of this!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear Pagibig2015, Thank you for leaving us feedback regarding your recent stay. We are committed to providing our guests with the highest quality services and facilities. It seems that we failed to provide an exemplary performance with regard to guest services and amenities. Please accept our sincere apologies for any shortcomings you may have experienced. We would love to regain... More 

Savannah, Georgia
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 19, 2015

I stayed at this location on a business trip. There are not many choices for a hotel in the area and if there is an event in town, they all book quickly. This is an extended stay hotel, but I chose this location because I have had very good luck with them over the past several years. Desk clerk was... More 

Was this review helpful? Yes 1
Atlanta, Georgia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 18, 2015

I traveled to Mississippi for a funeral and I had a pet with me so I stayed the night. I was on the ground floor. I checked the cleanliness of the room as soon as I got in, even checked under the bed with a flash light. Every thing was clean. It was a bit noisy through out the night... More 

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Ridgeland, South Carolina, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 8, 2014

I just got of the phone with the front desk clerk to find out why they would not allow my nephews to stay at the hotel. Keeping in mind both of my nephews are in the military and the room was booked by their mom prior to their arrival. I explained I just stayed in a hotel that my own... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear michelecE9061VH, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Hampton, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 8, 2014

The manager refused to budge on the age minimum when our second soldier son presented his military I.D. after driving 13 hours from SC headed to his duty station. It was close to midnight & he was obviously tired. Candlewood = You can die for your country but you can't stay here. Unpatriotic. Hate Crime. Where is the decency? The... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear KellyMarieBrown, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

West Palm Beach, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 21, 2014 via mobile

It really is the little things that can make or break a hotel stay. My wife, my three children and I booked a room here for an overnight stay on our trip from Texas to Florida. We specifically chose the Candlewood Suites because we needed the extra room for our large family. We booked a one-bedroom suite. The Good: The... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Pearl, responded to this review

Dear MizzouMan, Thank you for writing a review about your recent stay with us. I appreciate your favorable remark about the spacious rooms and amenities, comfortable beds and well stocked kitchen. I am delighted that our hotel has adequate features to meet the travel needs of your family. However, it is regrettable that we fell short in a few areas... More 

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