I accidentally booked a day earlier than i intended on our two-night stay. The manager was very gracious and did not charge me the no-show fee. Everyone at the desk was very helpful--from locating specific requests for restaurants in the area to directions. The property is right off the interstate and it is easy to drive west into downtown Jackson.... More

Ok hotel for the a nights stay with a pet. Room is large and the staff is friendly. However, the key to the room worked only 2 out of 10 times, when we first walked in the room smelled kinda musky, the walls are dirty with finger prints in the main room and the bathroom, the carpet had a red... More

Candlewood Suites is quickly becoming my hotel of choice when traveling across the USA. I never have a bad experience, the rooms are always clean and people friendly. They are also very accomodating to those who travel with pets. I love the recliners after a long day of driving!

We stayed one night in a non-smoking king suite and loved it. This hotel also accepts pets which we needed since we have a pug. The staff was courteous. I asked to see a room before we decided to stay. I loved the layout of the suite, bathroom and kitchen; however, it did have a weird smell. I told the... More

I made a mistake by "prepaying" for this hotel via expedia. The owner refused to give me or expedia a refund when I told him that I was uncomfortable in the hotel. The issues: Maid service once every 7 days. If you want clean towels in the interim, you must bring your wet/used towels to the front desk for replacements.... More

4th floor room (elevator), 2 doublebeds (would have preferred queens) accepted pets which was very important. (charged $25 pet fee) Only problem we had was the plumbing sounds, when floor (below or beside ours used their bathroom it was very loud in ours, almost sounded like our toilet was flushing. Finally had the close the bathroom door which helped a... More

My daughter and I stayed at this Candlewood Suites in mid-August 2012. Although our reservation was for a non-smoking room, we were given a room that had clearly been smoked in. Hence the presence of the running room mobile air freshening unit. When we opened the bathroom door, we were knocked back by the smell of cigarette smoke. Management's initial... More

I found out I was accepted into my masters program late in the summer, so I had to move to Mississippi at the last minute. I couldn't find an apartment in time so I decided I would stay at Candlewood Suites for the year. I was VERY happy to find that they had FREE laundry on-site, FREE printing in their... More

This Candlewood Suite was not as nice and clean as the ones I have stayed in before. The room was actually quite dirty. When we checked in, the front desk receptionist asked the head housekeeper if our room was ready and we were told it was. When we got to our room, the first thing that hit us was the... More