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Sleep Inn & Suites Pearl

2.0 of 5
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333 Airport Rd, (Across from 341 Airport Rd), Pearl, MS 39208
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1 room 1 guest
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Sleep Inn & Suites Pearl
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39 Reviews from our TripAdvisor Community

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Traveler rating
    16
    10
    6
    5
    2
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13
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (8)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (5)
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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I don't know how much of a review I can offer since this was an in-and-out stay on our way back home. However, check-in was a breeze. Our room was nice and clean. The beds were good as well, kind of medium-soft. I was a little nervous that we were given a first floor room just a few doors from... More 

Was this review helpful? Yes
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank You so much for taking the time to comment on your recent stay with us. We are so glad you enjoyed your stay and liked our recent upgrades at the hotel. I have shared your kind words with our hotel staff and they join me in thanking you for such positive feedback. Thank You for being our guest and... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 22, 2015

Ok to sleep, but manager is rude, and does not relize he is in the customer service business. Breakfast is suppose to be hot. Its not, cold. Can't pen point one thing, just all and all, not a good value for what you get. They need to act like they appreciate having customers.

Was this review helpful? Yes
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Dear Mr. Malone, On behalf of our hotel, I would like to apologize for failing to meet your expectations on your recent stay with us. I have reviewed your comments and shared them with our Sleep Inn Team Members. We certainly want to meet and exceed your expectations regarding our Breakfast and Customer Service. Our guest comments are very helpful... More 

Crawley, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 5, 2015

We have traveled to Jackson airport twice a year for many years, we have stayed at this hotel on five seperate occasions, for one night stopovers. We chose this hotel for it's proximity to the airport, it is idealy situated, just a five minute drive to the car hire drop off at the main terminal. We continue to use this... More 

Was this review helpful? Yes
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank You for taking the time to comment on your recent stay with us. We are so glad you enjoyed your stay. We really appreciate your kind words about our Clean Rooms and Friendly Service. I have shared your comments with our staff and they join me in thanking you for such positive feedback. Thank you for being our guest... More 

Jackson, Mississippi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

while not luxurious this is one of the cleanest, nicest most pleasing low cost hotels i have stayed in for quite some time. room was clean and presentable, bed average for hotel, staff way above average in pleasant, helpful ways. i will stay here again and recommend you do too if in the area.

Was this review helpful? Yes 1
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank You so much for taking the time to comment on your recent stay with us. It was great to hear such positive feedback and we are so glad you enjoyed your stay. I will share your comments with our Sleep Inn Team Members to serve as an encouragement to Keep Up the Good Work ! Thank you again and... More 

Kansas City, Missouri
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 3, 2015

Many other reviews were positive, so we made a reservation at this motel. We couldn't have been more pleased. The room was VERY clean and the beds comfortable. Check-in was easy and the next morning, Jim, the desk clerk "cooked" some more breakfast for us when some of the hot items had run out. He was also very helpful with... More 

Was this review helpful? Yes
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank You so much for taking the time to comment on your recent stay with us. We are so glad you enjoyed your stay. Your kind words and such positive feedback will serve as an encouragement for all Sleep Inn Team Members to Keep Up the Good Work ! We sincerely appreciate you being our guest and we look forward... More 

Enon, Ohio
Level Contributor
175 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed December 6, 2014

As an Elite Diamond member I have been around a number of the Choice Hotels. There are certain things one comes to expect from a Sleep Inn. 1> There are normally showers in the rooms <shower only> well not this location. 2> Typically the wifi is decent to exceptional.... This location was abysmal. Not only did I have trouble connecting... More 

Was this review helpful? Yes
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us. I would like to apologize on behalf of our Staff and Management for the issues you experienced with our internet service. Currently our internet service provider is checking our internet equipment for any issues and will be making any necessary recommendations to improve our... More 

Crawley, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 3, 2014

We chose this Hotel because of it's proximity to Jackson airport. We enjoyed a comfortable night's stay in a well appointed room. It was clean and had recently been decorated to a high standard. The Staff were friendly and efficient and were very attentive. The hotel has a good car park and is easily accessable. The breakfast was good, with... More 

Was this review helpful? Yes 1
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank you for taking the time to share your comments regarding you recent stay with us. Your kind words and such positive feedback will serve as an encouragement for all team members to Keep Up The Good Work ! We are very fortunate to be so close to the Jackson - Evers International Airport. We are glad it was so... More 

Worcester, Massachusetts
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 2, 2014

What a terrific hotel experience! We had a king room with refrigerator & microwave which was large and spacious, the bathroom was huge and everything was super clean. All of the amenities listed for the site were there including 24hr coffee, business center, exercise room and free wifi. The breakfast was incredible! Eggs, sausage, pancakes, biscuits & gravy, cereal, fruit,... More 

Was this review helpful? Yes 2
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us. We are so pleased you had such a GREAT EXPERIENCE staying with us. We have a WONDERFUL STAFF and I will certainly share your kind words with them. Our TEAM is one of the main reasons we have received the GOLD AWARD for 2014... More 

Spanish Fort, Alabama
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 15, 2014 via mobile

We stayed here to attend a soccer tournament for our granddaughter. The smoking rooms should be at the end of the hall not near the elevator. You could smell the nasty smoke on the way to the elevator=YUCK!! There was no swimming pool for the other kids. The complimentary breakfast was mediocre & taken up promptly at 9am on a... More 

Was this review helpful? Yes
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us. I would like to apologize for our accommodations not meeting your expectations during your stay with us. I will review your comments with our staff as we always strive to improve the experience for our guests. Your comments do make a difference. Thank you... More 

globeseeker007
Level Contributor
997 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 1,074 helpful votes
4 of 5 stars Reviewed October 12, 2014

Our room had a king size bed, easy chair & foot rest, as well as another chair and the usual TV, microwave, & refrigerator. The motel had an exercise room, WIFI, and a computer for guests to use. The bathroom did not have a bathtub, which was fine with us, but did have a large, enclosed, walk-in shower. The continental... More 

Was this review helpful? Yes
KK P, General Manager at Sleep Inn & Suites Pearl, responded to this review

Thank You so much for taking the time to share your comments regarding your recent stay with us. We appreciate your kind words and will share your feedback with our staff. Our guest's comments are very helpful as we continue our efforts to meet and exceed our guest's expectations. Thank you for being our guest and please visit us again... More 

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