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Hilton Garden Inn Jackson/Pearl

#3 of 19 Hotels in Pearl
Certificate of Excellence
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438 Riverwind Drive, Pearl, MS 39208
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2X Points Package
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1 room 1 guest
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Hilton Garden Inn Jackson\/Pearl
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205 Reviews from our TripAdvisor Community

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Traveler rating
    93
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    44
    10
    8
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39
31
14
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (205)
  • Mar-May only
    (34)
  • Jun-Aug only
    (85)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (51)
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Bonham, United States
1 of 5 stars Reviewed yesterday NEW

This is with out a doubt the worst stay I have ever had at any hotel. The room was dirty, the bed was broken, and when you try to use the fitness center you are met by a bunch of hotel staff and their supposed "Personal Trainer" and not allowed to use the facility unless you get into their routine.... More 

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Pearl, United States
4 of 5 stars Reviewed 2 days ago NEW

Staff was friendly and helpful. Greeted warmly and with dignity and respect. Helpful regarding local questions and requests. Staff always available for assistance. Found everyone knowledgeable and friendly

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Keller, United States
1 review
3 of 5 stars Reviewed 1 week ago

Always stay with Hilton Garden Inn. Should not have on this trip. Even # rooms...you listen to the highway traffic all night. Only breakfast in the restaurant. No lunch and or dinner. A/C in the room was extremely loud and made for two nights of lost sleep. First time to ever give a bad rating.

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1 review
3 of 5 stars Reviewed 1 week ago

The hotel property is very convenient to the airport. The hotel is surrounded by good quality restaurants and a nice new movie theater. A full breakfast is available for an additional charge. There is not option for a free breakfast. Check-in /out went as expected with the exception that our HHoners requests were not addressed at all. We were offered... More 

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fort worth, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great hotel. Awesome experience. I enjoyed the clean rooms with a Keurig coffee maker in it. Pool was clean along with fitness room. I didn't get a chance to try out the food because it was a Sunday check in and the restaurant was closed. Room service is provided by Lone Star next door, but they are horrible about getting... More 

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McKinney, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was beautiful. The staff was very helpful. We were excited about the value we received for what we were charged for the room until we tried to go to sleep. The only problem was the traffic noises from I20. Make sure you ask for a room that faces away from the highway!!!!

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Central NY
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I flew into Jackson late, so didn't get to the hotel until 12:30am. Room was ready but the phone rang twice when I got into the room (no one on the other end so I unplugged it) and the clerk mustn't have checked me in correctly because I couldn't access the internet with my room number. Breakfast was good, staff... More 

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Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived late in the evening on the way through going home and were welcomed by sketchy staff that gave us a strange vibe! The room was clean and nice....breakfast was a charged service and in my opinion should have been included in the price of our stay! Won't be back to this hotel!

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United States
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a Hilton property like any other - dark wood furnishings and crisp, white linens. There is nothing to complain about there. The hotel can be seen from the highway and is surrounded by Bass Pro, a Tinseltown movie theater and fast food restaurants. I've seen it all before, so what can make or break a visit is the service.... More 

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Dubuque, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Check in was easy and quick. My room was clean and roomy, the AC worked well. Breakfast in the mornings was great. Staff was always friendly and helpful. The complimentry wi-fi was fine for being free. I was able to do everything I needed using it. Location of this hotel is easy to get to from the hotel and in... More 

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