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Super 8 Pearl/Jackson East

2.0 of 5
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111 Airport Road Court, Pearl, MS 39208
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Super 8 Pearl/Jackson East
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Ranked #11 of 19 Hotels in Pearl
A recent review
3 of 5 stars reviewed 1 week ago
Gayron F Paducah
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88 Reviews from our TripAdvisor Community

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Traveler rating
    24
    21
    26
    8
    9
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22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (88)
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    (30)
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    (26)
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    (15)
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Pearl, Mississippi
1 review
1 of 5 stars Reviewed 2 days ago NEW

Ants in the bathroom. Carpet filthy. Bedding dirty asked staff to change it but didn't do anything about it. Air conditioner very loud.

Review collected in partnership with Super 8

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for taking your most valuable time to write a review regarding your recent stay.. We sincerely regret that your stay was not as successful as you and we wished it would be. The management and team want you to know that we take your comments very seriously and have met with the entire team to discuss your review... More 

Baton Rouge, Louisiana
1 review
2 of 5 stars Reviewed 3 days ago NEW

Reserved Queen size bed, non smoking online.. got to the hotel and was given a full size bed in smoking room. requested extra pillows, received 1 pillow and 1 blanket to use as pillow.

Review collected in partnership with Super 8

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for reviewing our hotel and let us know about your situation. we had received your reservation from Travel web third party web site and it was for one queen bed smoking room.Once you book with them they lock the reservation screen, so we can not alter it. What you had booked we had honored that reservation. Once again... More 

Paducah
2 reviews
3 of 5 stars Reviewed 1 week ago

It was a nice stay but could have been a bit cleaner. It wasn't nasty just older and for the price was a bit higher than it's worth.

Review collected in partnership with Super 8

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thanks for taking the time out of your schedule and post this review. We are glad that your stay was nice. Thanks More 

Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago

Hotel staff is rude and hotel room is very unclean. Hotel not worth the money at all. They don't accept pets but I wouldn't bring my pet to this hotel. I stayed at this hotel as a last minute decision worst decision I could have made. I will make sure I tell my family and friends do not stay here... More 

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for taking your most valuable time to write a review regarding your recent stay.. We sincerely regret that your stay was not as successful as you and we wished it would be. The management and team want you to know that we take your comments very seriously and have met with the entire team to discuss your review... More 

Rockdale, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We are professional drivers and business travelers. The first thing that greeted us weary travelers in the lobby were enormous spiders. The night clerk could not process Priceline reservation. We listened as the Priceline representative corrected the Priceline information and ask him to wait 10 minutes and run it again. He refused. He forced us to cancel our Priceline reservatiob,... More 

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for reviewing our hotel and let us know about your situation. Your reservation from Priceline.com was canceled. Normally when you book your room with third party website they charge your credit card and they pay to us by their credit card. Once reservation was canceled their credit card didn't go through. So he ask you to pay by... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff was welcoming and helpful. Room was clean and newly decorated. They have coin operated laundry machines. There is an airport shuttle making it an economical and convenient choice. The breakfast room was clean and stocked. Will stay again.

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for taking the time to review our hotel. I'm happy to hear that you enjoyed your stay with us. Hope that you will come back to see us soon when you are in the area! Thanks. More 

Osage Beach
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The price was good because we are Wyndham reward members, but the carpet was black, the furniture was old, the floor around the stool in bathroom was very stained, just had a lot of dirt on anything that was white.

Review collected in partnership with Super 8

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Falmouth, Kentucky
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Made my reservation online through the hotel website at approx 8:40 pm. Recieved a confirmation email so I thought I had a reservation. Imagine my surprise when I show up at the property and the soft spoken barely understandable front desk clerk says the reservation was cancelled because of something. (couldn't hear what he said) He also said something about... More 

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for taking the time to review our hotel. I'm sorry for the inconvenience you faced due to your reservation . I'm happy to know that my staff was proactive and took care of your needs. Here at the super 8 Pearl, we believe in taking care of our guests every need and ensure they are satisfied. I hope... More 

Arlington, Texas
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 30, 2015

I made a last minute reservation for this hotel because my hubby and son were super tired and we needed a place to stop for the night. I was skeptical at first because we usually stay in hotels within the Hilton network. Check-in was fast. We got a room with two beds on the 1st floor. Upon entering my room,... More 

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for taking the time out of your busy schedule to write such a complimentary review. It is always gratifying to know that our performance was effective and appreciated. I am thrilled to hear that you liked our nice, clean, comfortable room with fantastic front desk service. We appreciate your patronage and hope you will stay with us again... More 

Wheatfield, Indiana
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

Checked in after midnight and was pleased with the quick check-in. The room was clean and comfortable, as was the bed. We were on the end of the building, so it was nice and quiet. I had a truck with an RV trailer and there was parking out front. Staff were friendly and helpful. Definitely will stay here again.

Was this review helpful? Yes
super8pearl, General Manager at Super 8 Pearl/Jackson East, responded to this review

Thank you for sharing your wonderful experience at Super 8 Pearl. I am thrilled to hear that you liked our nice, clean and quite room with fantastic front desk service. We look forward inviting you back to our hotel.. Thanks More 

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