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Holiday Inn Express Jackson/Pearl International Airport

2.5 of 5 100 Riverwind East Dr, Pearl, MS 39208
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Holiday Inn Express Jackson/Pearl International Airport
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Holiday Inn Express Jackson/Pearl International Airport
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43 reviews from our community

Traveler rating
    17
    13
    9
    1
    3
See reviews for
17
4
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frisco, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst experience ever ! We prepaid for a two-night stay for Wednesday and Thursday (Thanksgiving) nights. The room was nice, but the wifi did not work. On Thursday morning the housekeeper tells me there will be not be regular housekeeping because it's Thanksgiving Day and they are short-handed. Excuse me? I complained to the front desk person and he refused... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear alindal, Thank you for your review regarding your recent stay at Holiday Inn Express Jackson/Pearl Int'l Arpt, MS. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2014

This is a new hotel; nice drive-up and lobby. Beautiful room decor. Brad, the evening front desk attendant was quite friendly, great Customer Service! Our room was very nice; the bathroom and room furniture/setup great! Room has been well cared for. Our one complaint; however, was the bed. It was definitely not a consideration as compared to everything else in... More 

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VBarot12, Public Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Thank you for reviewing your recent stay at our hotel. We always appreciate hearing from our guests- including when comments help identify ways we can improve. Your satisfaction is our number one concern, so we appreciate your feedback. We are always looking for ways to improve our property and will definitely keep your comments in mind. Again, thank you for... More 

Dallas, Texas
Top Contributor
59 reviews 59 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed one night on a trip from Dallas. New, but difficult to locate off I-20, no signage exists. We found the hotel extremely noisy to traffic off I-20, particularly trucks that we heard at all hours of the night. Possibly it was the location of the room, no. 433 close to the Interstate, but certainly not the last room before... More 

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VBarot12, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed October 7, 2014

Passing through jackson on a roadtrip honeymoon we stopped here and let me tell you it was a great place to relax and enjoy the ammenities offered. Hotel staff was friendly and accomodating.Atari, Teresa and Michelle charlie's Angels. if in town and have a choice , MUST VISIT

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Flint, Texas
Contributor
19 reviews 19 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2014

In town on business had been staying in a competitors property when in Pearl but it was going down hill. Tried this property and greatly pleased. Quite and comfortable very friendly staff. Thanks for the stay.

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Texas
Top Contributor
60 reviews 60 reviews
60 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 22, 2014

Location: Quick and easy on-and-off of I-20 in an area with limited choices of good lodgings. Staff: Courteous and helpful Room: Modern, clean, well-appointed, with all the right amenities Bed: Excellent…especially for tired travelers! Bathroom: Spacious and clean Work area: Plenty of space and comfortable Wi-Fi: Excellent Price: Very reasonable Bonuses: Always a better deal with IHG Rewards [sign up... More 

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San Diego, California
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 5, 2014

My brother and I stayed here while passing through the state on I-20. I scoped out a few hotels online while on the way and this one had good reviews so we picked it. We definitely made the right choice. It was right off the highway, newer, clean, had hot breakfast, and friendly staff. Bass pro shop and an outlet... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear alison f, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our... More 

maldomino
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 26, 2014

I was passing through on I-20 with a friend while couriering two trucks from Dallas, TX to Clemson, SC. Unfortunately one of the trucks broke down in nearby Brandon, MS. After several of our own attempts to get the truck back down the road, we were halted yet again. It was time to bed down and call in the professional... More 

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Virginia
Top Contributor
78 reviews 78 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 12, 2014

Second time staying here. My only complaint is with the check-in. Most HIE will thank me for being a member of the Rewards Club and offer bonus points or a welcome beverage and snack. Here I was offered neither. My ID was checked and I was given my room card. I had to ask for directions to the elevator and... More 

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Taylor
1 review
5 of 5 stars Reviewed August 10, 2014

Great location. Easy I-20 access. Secure. Clean. Neat. I don't stay in many hotels at all. I'm frugal. I would definitely stay here again. This was a late-night, last minute, choice. Hit the jackpot! Breakfast was fantastic! Eggs, sausage, bagels, cereal, yogurt, etc., etc...great coffee. Clean breakfast area. Thank you, Michelle & Tavia (desk) and LaTonya & Keisha (breakfast). Southern... More 

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Additional Information about Holiday Inn Express Jackson/Pearl International Airport

Address: 100 Riverwind East Dr, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jackson/Pearl International Airport 2.5*
Number of rooms: 80
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