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All 19 Pearl hotels

Holiday Inn Express Jackson/Pearl International Airport

2.5 of 5 Hotel   |   100 Riverwind East Dr, Pearl, MS 39208
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Ranked #7 of 19 Hotels in Pearl
A recent review
4 of 5 stars reviewed 1 week ago
TexasPadre Texas
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38 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texas
Top Contributor
56 reviews 56 reviews
56 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: Quick and easy on-and-off of I-20 in an area with limited choices of good lodgings. Staff: Courteous and helpful Room: Modern, clean, well-appointed, with all the right amenities Bed: Excellent…especially for tired travelers! Bathroom: Spacious and clean Work area: Plenty of space and comfortable Wi-Fi: Excellent Price: Very reasonable Bonuses: Always a better deal with IHG Rewards [sign up... More

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San Diego, California
Contributor
20 reviews 20 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My brother and I stayed here while passing through the state on I-20. I scoped out a few hotels online while on the way and this one had good reviews so we picked it. We definitely made the right choice. It was right off the highway, newer, clean, had hot breakfast, and friendly staff. Bass pro shop and an outlet... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear alison f, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our... More

maldomino
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was passing through on I-20 with a friend while couriering two trucks from Dallas, TX to Clemson, SC. Unfortunately one of the trucks broke down in nearby Brandon, MS. After several of our own attempts to get the truck back down the road, we were halted yet again. It was time to bed down and call in the professional... More

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Virginia
Top Contributor
73 reviews 73 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 12, 2014

Second time staying here. My only complaint is with the check-in. Most HIE will thank me for being a member of the Rewards Club and offer bonus points or a welcome beverage and snack. Here I was offered neither. My ID was checked and I was given my room card. I had to ask for directions to the elevator and... More

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Taylor
1 review
5 of 5 stars Reviewed August 10, 2014

Great location. Easy I-20 access. Secure. Clean. Neat. I don't stay in many hotels at all. I'm frugal. I would definitely stay here again. This was a late-night, last minute, choice. Hit the jackpot! Breakfast was fantastic! Eggs, sausage, bagels, cereal, yogurt, etc., etc...great coffee. Clean breakfast area. Thank you, Michelle & Tavia (desk) and LaTonya & Keisha (breakfast). Southern... More

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Columbus, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

My husband and I are trying to make more of an effort to leave reviews because they are so helpful to us! This was a hotel that we booked virtually last minute as a stop-in on a road trip between Texarkana and Georgia. Jackson/Pearl area is basically halfway so it just made sense. We found that the location of this... More

Was this review helpful? Yes 1
Ontario, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

great amenities, clean facility, friendly staff a place you want to stay over and over again. Greeted at check-in, constantly smiled at upon leaving and entering, breakfast was hot and fresh the young lady was busy but always had time to smile and answer everyones questions . it was a great weekend a lot of it was due to these... More

Was this review helpful? Yes 1
Top Contributor
73 reviews 73 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 20, 2014

This hotel was not anything extra special, with nothing out of the ordinary for typical Holiday Inn Express hotels. The service was ok and the rooms were quite small. The decor was modern, which is typical of most HIE hotels now. The breakfast was decent, with both hot and cold items available to enjoy. Overall, the hotel was only mediocre... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear Holly R, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls... More

Scotland
Top Contributor
51 reviews 51 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 15, 2014 via mobile

A fairly typical HIE overall, but the reception staff generally held a disaffected and uninterested air. This may have been due to the quite ridiculous length of welcome they need to make when answering the phone - it would drive me insane repeating the same mantra every five minutes... This was compensated for though by the true southern charm and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear TwoCarpets, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am relieved to know that your concerns were addressed in a timely manner and apologize for the inconvenience this may have caused you. It is always hugely motivating... More

Saint Louis, Missouri
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 5, 2014

Stayed here one night on the way to NOLA. This hotel is perfectly fine........nothing really stands out plus or minus. It is a typical HIE but not as good as the best. Chain restaurants close by. Not a lot of good rated hotels in Jackson for some reason, so this hotel is probably a good choice.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear archcity l, Thank you for your recent stay with us and reviewing our property. I am glad to hear that our location worked for your travel needs. It is always motivating on our end to receive commendable feedback from our valued guests like you. We greatly appreciate your feedback as this gives us the avenue to improve on our... More

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Additional Information about Holiday Inn Express Jackson/Pearl International Airport

Address: 100 Riverwind East Dr, Pearl, MS 39208
Phone Number:
Location: United States > Mississippi > Pearl
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Jackson/Pearl International Airport 2.5*
Number of rooms: 80
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