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Holiday Inn Express Jackson/Pearl International Airport

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100 Riverwind East Dr, Pearl, MS 39208
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1 room 1 guest
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Holiday Inn Express Jackson\/Pearl International Airport
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61 Reviews from our TripAdvisor Community

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Traveler rating
    25
    17
    14
    1
    4
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23
6
2
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ponte Vedra Beach, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We've stopped over many times and stayed here. We've always walked into a clean room. They are close to fast-food, dine in restaurants, and gas stations. Staff has always been friendly. It's also nice that they are right along the I-20 for easy access to the highways for travel.

Was this review helpful? Yes
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad to hear that you enjoyed your stay at Holiday Inn Express Jackson/Pearl Intl Airport location. We look forward to your next visit to the area and your next stay with us. More 

Georgetown, Texas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This recently opened (2014) hotel is convenient for IH 20 travelers, clean, all furnishings still in good condition. All usual amenities (wi-fi, room coffee; microwave oven & small fridge in suite. Excellent free breakfast with several hot selections:"Happy Hour" quite forgettable. Several fast food outlets, a Mexican restaurant, and a Ruby Tuesday are nearby. Quiet rooms have the lowest digits... More 

Was this review helpful? Yes 1
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad to hear that you enjoyed your stay at Holiday Inn Express Jackson/Pearl Intl Airport. We take pride in providing our guest with the best amenities possible. We look forward to your next visit to the area. More 

Tupelo, MS
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 14, 2015

Booked for conference in Brandon. Staff friendly upon check in. Room clean except for short hair someond found on their bed. Comfy beds. Breakfast - typical pancakes, muffins, etc. Good location for shopping/eating out.

Was this review helpful? Yes 1
Holiday Hotel J, Front Office Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Thanks for your review. We strive to be better than the typical hotel and have noted some of your comments and will make sure that we are providing the best amenities for our guest. We look forward to your next visit to the area and the opportunity to show you a more than typical experience. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 3, 2015

We made our reservation over the phone -checked in-got the key-slept-ate breakfast and left. Everything was clean and all staff members were very friendly. The rooms were updated with nice furnishings. I would stay there again if I pass through Pearl.

Was this review helpful? Yes 1
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad that you enjoyed your stay here at the Holiday Inn Express Jackson/Pearl Intl Airport location. We take pride in providing the best amenities for our guest and we are proud to hear that we were successful in doing so with your stay. We look forward to seeing you next time you are in the area. More 

Augusta, Georgia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 24, 2015

My family and I have stayed here on a few different occasions. Safe and convenient location. Beautiful, large and clean rooms with comfortable beds. Professional staff- not excessively friendly at the front desk, but efficient. Adequate parking.

Was this review helpful? Yes 1
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad that you continue to choose Holiday Inn Express Jackson/Pearl Intl Airport as your hotel of choice when you visit the area. We definitely appreciate your loyalty as a customer. We will make every effort to continue to provide the best service possible to you and your family each and every time you come back. Looking forward to... More 

Richardson, TX
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 26, 2015

We rolled in late and left early on our stay here. Our brief visit was very pleasant. The room was clean. The beds were comfortable. I loved that each bed had a choice of soft or firm pillows. The hot breakfast was good. The exercise room was nice with several treadmills, an elliptical, a bike, and some free weights. We... More 

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Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad to know that you enjoyed your stay at the Holiday Inn Express Pearl/Jackson International Airport location. We take pride in offering the best accommodations to our guest. I am glad that you got to enjoy several of them. I share your desire for traditional suites when I travel and I have noticed that they are harder to... More 

1 review
5 of 5 stars Reviewed May 16, 2015

This Holiday Inn Express couldn't have been nicer! The front desk people were so welcoming and friendly. The room was a surprise we didn't expect. Beautiful, clean and comfortable. The bed pillows were even labelled soft or firm. The television was easy to use, bathroom area clean and had everything we needed. Breakfast the next morning was delicious, more than... More 

Was this review helpful? Yes
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad that you enjoyed your stay here at Holiday Inn Express Jackson/Pearl. We take pride in offering our guest the cleanest accommodations and the best southern hospitality possible. We look forward to your next visit to the area and hope that we can offer the same experience each and every visit. More 

Troy, Virginia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 15, 2015

This was a 3 night stay for my wife and me; in May 2015. We have stayed in the Pearl/Jackson area a few times now, but never at this hotel. Given our choices in this area, we'd probably stay at others the next time. The hotel is approximately 2 years old, so it's not about an ugly hotel. However, the... More 

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Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
1 of 5 stars Reviewed April 30, 2015

The approach to customer service is appalling. General mgr is rude and thought a legitimate legal complaint should simply be ignored. His answer was he will have a chat with his staff. Lame answer for a GM. he obviously does not need the business. Wonder how his owners feel.

Was this review helpful? Yes
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Our Holiday Inn Express Hotel takes pride in offering the highest quality guest experience to everyone that visits our hotel. Unfortunately miscommunication's do occur and when they do we try to handle them with the utmost professionalism and courtesy whether it be a miscommunication with a guest or one of our many business partners. When things of this nature happen... More 

Chanhassen, Minnesota
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

Nice Hotel. About what you would expect from a newer hotel. Continental breakfast was just enough - the common eating area was clean, had several newspapers avail and a large TV. The rooms were comfortable. Wall mounted thermostat and clean, updated decor. Surprisingly, many hotels overlook the need to have convenient outlets available. But this hotel had 2 outlets on... More 

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