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Holiday Inn Express Jackson/Pearl International Airport

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100 Riverwind East Dr, Pearl, MS 39208
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Holiday Inn Express Jackson/Pearl International Airport
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Holiday Inn Express Jackson/Pearl International Airport
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51 reviews from our community

Traveler rating
    20
    14
    13
    1
    3
See reviews for
19
5
2
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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McKinney, Texas
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I always use Holiday Inn Express when we come into town to visit family. We came in this time for our sons wedding and even opted out of staying at the Marriott across the road where the wedding party was staying as we feel this hotel gives us all the comforts away from home. Our Grandsons always... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I flew in from the UK & stayed at this hotel last weekend for 4 nights for our nephews wedding, from 2-6 April. Our first night was ok, but the second night was horrendous! We didn't sleep at all due to a room down the hall from us, keeping us awake with their screaming, door slamming and... More 

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Patna, India
Top Contributor
61 reviews 61 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

what do I look for in an airport hotel? Things that work as they are supposed to! Decent breakfast, Wi-Fi that works, good shower, comfortable bed...friendly and efficient staff. Given all of those, I'd say that this "box" chain hotel fit my criteria for a good night. I'd definitely go for this one again. Breakfast was nothing special...pretty much the... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 16, 2015

We chose this hotel as our place to stay in town while visiting family for Christmas. Surprisingly, we had the whole hotel to ourselves. It was nice & quietly pleasant! The room was spacious, and everything that we needed was accounted for. We will definitely do this again during holidays.

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Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 8, 2015 via mobile

I picked this hotel because it had a sink area outside the bathroom and a sofa bed. The newness of the hotel made the sofa bed the most comfortable I have ever seen and it had a nice mattress pad on it. You have to ask for blankets but the sheets were in the room. Sad to say the decor... More 

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AleksandraButler, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Brad... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 24, 2015 via mobile

Stayed here for business. Everything has been okay, but I can't say that this particular HI Express has "wowed" me. The front desk staff was cordial, but not overly friendly or helpful, which has not been my typical experience traveling around the south the past few days. Breakfast was the standard HI Express breakfast, which is okay. However, I was... More 

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Dallas, TX
Top Contributor
59 reviews 59 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

I thought I was booked at the Holiday Inn but found I was booked at Holiday Inn Express. My expectations dropped. They need not have. The hotel looks very very nice inside. Everything is clean and neat. The room was ideal. Nothing real fancy but not just utilitarian either. Plenty of desk space with plugs. Nice flat screen TV. In-room... More 

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Hattiesburg, Mississippi
Top Contributor
85 reviews 85 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2015

We started our vacation at this airport hotel. The place was immaculate. The staff was great dealing with us and the treated us like explcted. The rooms were very clean. I am 6'7" tall and the shower head was high enough for me to stand under it. I will return to this location.

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Frisco, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 10, 2014

Worst experience ever ! We prepaid for a two-night stay for Wednesday and Thursday (Thanksgiving) nights. The room was nice, but the wifi did not work. On Thursday morning the housekeeper tells me there will be not be regular housekeeping because it's Thanksgiving Day and they are short-handed. Excuse me? I complained to the front desk person and he refused... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear alindal, Thank you for your review regarding your recent stay at Holiday Inn Express Jackson/Pearl Int'l Arpt, MS. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2014

This is a new hotel; nice drive-up and lobby. Beautiful room decor. Brad, the evening front desk attendant was quite friendly, great Customer Service! Our room was very nice; the bathroom and room furniture/setup great! Room has been well cared for. Our one complaint; however, was the bed. It was definitely not a consideration as compared to everything else in... More 

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VBarot12, Public Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Thank you for reviewing your recent stay at our hotel. We always appreciate hearing from our guests- including when comments help identify ways we can improve. Your satisfaction is our number one concern, so we appreciate your feedback. We are always looking for ways to improve our property and will definitely keep your comments in mind. Again, thank you for... More 

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