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Holiday Inn Express Jackson/Pearl International Airport

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100 Riverwind East Dr, Pearl, MS 39208
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Holiday Inn Express Jackson/Pearl International Airport
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Holiday Inn Express Jackson/Pearl International Airport
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58 Reviews from our TripAdvisor Community

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Traveler rating
    24
    16
    13
    1
    4
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22
5
2
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (18)
  • Jun-Aug only
    (22)
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    (11)
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    (7)
All months
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We made our reservation over the phone -checked in-got the key-slept-ate breakfast and left. Everything was clean and all staff members were very friendly. The rooms were updated with nice furnishings. I would stay there again if I pass through Pearl.

Was this review helpful? Yes
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad that you enjoyed your stay here at the Holiday Inn Express Jackson/Pearl Intl Airport location. We take pride in providing the best amenities for our guest and we are proud to hear that we were successful in doing so with your stay. We look forward to seeing you next time you are in the area. More 

Augusta, Georgia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I have stayed here on a few different occasions. Safe and convenient location. Beautiful, large and clean rooms with comfortable beds. Professional staff- not excessively friendly at the front desk, but efficient. Adequate parking.

Was this review helpful? Yes
Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad that you continue to choose Holiday Inn Express Jackson/Pearl Intl Airport as your hotel of choice when you visit the area. We definitely appreciate your loyalty as a customer. We will make every effort to continue to provide the best service possible to you and your family each and every time you come back. Looking forward to... More 

Richardson, TX
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 26, 2015

We rolled in late and left early on our stay here. Our brief visit was very pleasant. The room was clean. The beds were comfortable. I loved that each bed had a choice of soft or firm pillows. The hot breakfast was good. The exercise room was nice with several treadmills, an elliptical, a bike, and some free weights. We... More 

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Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad to know that you enjoyed your stay at the Holiday Inn Express Pearl/Jackson International Airport location. We take pride in offering the best accommodations to our guest. I am glad that you got to enjoy several of them. I share your desire for traditional suites when I travel and I have noticed that they are harder to... More 

1 review
5 of 5 stars Reviewed May 16, 2015

This Holiday Inn Express couldn't have been nicer! The front desk people were so welcoming and friendly. The room was a surprise we didn't expect. Beautiful, clean and comfortable. The bed pillows were even labelled soft or firm. The television was easy to use, bathroom area clean and had everything we needed. Breakfast the next morning was delicious, more than... More 

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Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

We are glad that you enjoyed your stay here at Holiday Inn Express Jackson/Pearl. We take pride in offering our guest the cleanest accommodations and the best southern hospitality possible. We look forward to your next visit to the area and hope that we can offer the same experience each and every visit. More 

Troy, Virginia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 15, 2015

This was a 3 night stay for my wife and me; in May 2015. We have stayed in the Pearl/Jackson area a few times now, but never at this hotel. Given our choices in this area, we'd probably stay at others the next time. The hotel is approximately 2 years old, so it's not about an ugly hotel. However, the... More 

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Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed April 30, 2015

The approach to customer service is appalling. General mgr is rude and thought a legitimate legal complaint should simply be ignored. His answer was he will have a chat with his staff. Lame answer for a GM. he obviously does not need the business. Wonder how his owners feel.

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Holiday Hotel J, Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Our Holiday Inn Express Hotel takes pride in offering the highest quality guest experience to everyone that visits our hotel. Unfortunately miscommunication's do occur and when they do we try to handle them with the utmost professionalism and courtesy whether it be a miscommunication with a guest or one of our many business partners. When things of this nature happen... More 

Chanhassen, Minnesota
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2015

Nice Hotel. About what you would expect from a newer hotel. Continental breakfast was just enough - the common eating area was clean, had several newspapers avail and a large TV. The rooms were comfortable. Wall mounted thermostat and clean, updated decor. Surprisingly, many hotels overlook the need to have convenient outlets available. But this hotel had 2 outlets on... More 

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McKinney, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 8, 2015 via mobile

My husband and I always use Holiday Inn Express when we come into town to visit family. We came in this time for our sons wedding and even opted out of staying at the Marriott across the road where the wedding party was staying as we feel this hotel gives us all the comforts away from home. Our Grandsons always... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear Sharon C, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us especially with the noise during your stay. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 8, 2015

My husband and I flew in from the UK & stayed at this hotel last weekend for 4 nights for our nephews wedding, from 2-6 April. Our first night was ok, but the second night was horrendous! We didn't sleep at all due to a room down the hall from us, keeping us awake with their screaming, door slamming and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Jackson/Pearl International Airport, responded to this review

Dear Sarah T, Thank you for your review regarding your recent stay at Holiday Inn Express Jackson/Pearl Int'l Arpt, MS. It is regrettable you were not satisfied with the service you received. We apologized for any inconvenience caused by the noise during your stay. I have sent you a private message to discuss your concern further. Sincerely, Orlando A. Case... More 

Patna, India
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed March 29, 2015

what do I look for in an airport hotel? Things that work as they are supposed to! Decent breakfast, Wi-Fi that works, good shower, comfortable bed...friendly and efficient staff. Given all of those, I'd say that this "box" chain hotel fit my criteria for a good night. I'd definitely go for this one again. Breakfast was nothing special...pretty much the... More 

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