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Holiday Inn Trustmark Park-Pearl

3.0 of 5 110 Bass Pro Drive, Pearl, MS 39288
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Certificate of Excellence 2014
Holiday Inn Trustmark Park-Pearl
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Holiday Inn Trustmark Park-Pearl
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101 reviews from our community

Traveler rating
    41
    31
    14
    6
    9
See reviews for
21
15
8
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madrid, Spain
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrive to MS the July 4th in 2012 and spend the afternoon in the ball game. After we took a room in this nice and comfortable hotel. The people who works there really nice, taking care of everything, so clean. The rooms big, clean and with good views of the stadium and fireworks. And the bed huge and very... More 

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Lake Ozark, Missouri
Top Contributor
76 reviews 76 reviews
65 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my short stay here. I love that it is a full service hotel, with bar and restaurant. Those are my favorite for late arrivals especially. The room was large, clean, and the bed was comfortable. It is conveniently located for shopping if your visit is long enough to enjoy that pleasure. I plan to come back when... More 

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Contributor
19 reviews 19 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at this hotel in the past and it is a very nice hotel and the staff has always been friendly. My only complaint is the beds were very hard and uncomfortable. In their defense I do like a soft bed but these seemed pretty bad. Overall this is a good hotel though and in a great location.

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IHGCare, Guest Relations Manager at Holiday Inn Trustmark Park-Pearl, responded to this review

Dear C424, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, we’re sorry we fell below your expectation regarding the bed firmness. We will look into this concern. I assure you that the feedback of our hotel will be... More 

Laurel, Mississippi, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the holiday inn and suites at this location for the Thanksgiving holiday shopping weekend. It is so conveniently located to both the bass pro shop and the outlets of Mississippi. It is a comfortable walking distance to both locations. The restaurant in the hotel is very good as well. If you want a great place to... More 

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Dallas, Texas
Top Contributor
82 reviews 82 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed November 1, 2014

I should have known not to stop here when I called hotel to tell them I was en route but would be in very late. Octavia answered the phone and was obviously very busy so she transferred me to central reservations without even letting me finish my sentence. I called back. When I asked her why she transferred me mid-sentence... More 

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IHGCare, Guest Relations Manager at Holiday Inn Trustmark Park-Pearl, responded to this review

Dear TonyAndSuz, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is disheartening to know that some aspects of our facility fell below your expectations. Please accept my sincere apologies for any inconvenience you may have experienced with the level of service you have received and breakfast served. Although I would have preferred... More 

Saraland, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

Great one night stay for business. Clean and comfortable room. Large king bed room with desk space and a nice chair and ottoman to relax. Very close to I-20 but no outside noise. Great breakfast at the Alumni Grill with a reasonable price.

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Jacksonville
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 14, 2014

Stayed here for three nights for a business trip. Close proximity to airport, outlet malls and Jackson. Great restaurant with entertainment in bar. Nice little fitness center and a great place to run around the outlet mall. Next to baseball field. Clean rooms, friendly staff.

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Jacksonville, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
4 of 5 stars Reviewed August 19, 2014

My only complaint with this hotel is that they have the cards in your room that encourage you to participate in conserving energy by reusing towels. Ok….I’m down with that! So, go in the bathroom….look around…NO WHERE TO HANG YOUR TOWELS!! Sure, there’s the standard hook on the back of the door, but that can only hold one or two... More 

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Shawn C, General Manager at Holiday Inn Trustmark Park-Pearl, responded to this review

Dear JaxPat, Thank you for positive comments in your review of our hotel. I apologize about the lack of a towel rack. I completely understand what you are saying and will be looking into fixing the problem. We should be able to add a bar that satisfies the problem. Again, thank you for staying with us. At your service, Shawn... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 19, 2014 via mobile

I've stayed at a lot of Holiday Inn branches, and this by far had to be the WORST! Some red headed girl at the desk named Neoma? Naomi? Was super rude to my husband and I! After traveling for 11 hours we really just wanted to sleep. She seemed really dispassionate about her job and was really unfriendly not only... More 

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IHGCare, Guest Relations Manager at Holiday Inn Trustmark Park-Pearl, responded to this review

Dear allikat2348, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities and service are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to room... More 

Hattiesburg, Mississippi
Top Contributor
63 reviews 63 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

This hotel is one of the cleanest I have stayed in for a long time. We were on the 2nd floor and it was very quiet. We stayed in a room with extra area with sofa, we wanted this as we had friends coming in the next morning to get dressed for a meeting. Our wives stayed behind and when... More 

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Additional Information about Holiday Inn Trustmark Park-Pearl

Address: 110 Bass Pro Drive, Pearl, MS 39288
Phone Number:
Location: United States > Mississippi > Pearl
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Trustmark Park-Pearl 3*
Number of rooms: 120
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Also Known As:
Holiday Inn Trustmark Park-Pearl Hotel Pearl
Holiday Inn Pearl

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