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Holiday Inn Trustmark Park-Pearl

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110 Bass Pro Drive, Pearl, MS 39288
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Holiday Inn Trustmark Park-Pearl
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Holiday Inn Trustmark Park-Pearl
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111 Reviews from our TripAdvisor Community

Traveler rating
    46
    35
    14
    7
    9
See reviews for
23
18
8
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alabama
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 17, 2015

WOW!!!! Is how I want to start is review. From the moment I was greeted by Tanner at the check-in counter, I was impressed. The check-in process was seamless. Tanner iPad very thorough and helpful. After I got settled in my room, he even followed up with a courtesy cal. Great service! Great location too. Check this out....when I opened... More 

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selma,al
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

My wife and I stayed here and we enjoyed every minute of it. the hotel is located in a quiet and safe area. with shopping outlets near by and places too eat less then two minutes away. but you can eat at the hotel full service bar .we had the room service breakfast in bed the day we checked out... More 

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Nashville, Tennessee
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 3, 2015

Located in a great area, close to shopping (outlets), bass pro and if in season for a baseball game. Bar seemed to have been having a good night, long day so we didn't go in. Still had a new feel and plenty of parking. There was an incident that I made the manager aware of the next day and he... More 

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Biloxi, Mississippi
Top Contributor
91 reviews 91 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 12, 2015

The hotel itself was nice. Very clean and comfortable. Good location right next to the outlet mall and Sams. The drawback was for the price there isn't any breakfast included. They do have coffee out in the morning but that is it. They have a bar directly inside but I'm not sure how family friendly it is, seemed rowdy when... More 

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Shawn C, General Manager at Holiday Inn Trustmark Park-Pearl, responded to this review

Dear Mililtt, Thanks for your review. We are glad you did enjoy your stay. Holiday Inn does offer different amenities at their different properties. We get the question all the time, the Express Hotels do offer a limited Continental breakfast, the Full Service Holiday Inns offer a restaurant with order off the menu option. Come see us and do some... More 

Trenton, Florida
1 review
5 of 5 stars Reviewed January 21, 2015

Me and my husband were traveling to visit family and we decided to stay at this hotel. I loved the fact that everything was clean and especially that it had a restaurant inside!! The front desk staff were amazing as well. Mrs. Brenda checked us in, and she had the most inviting smile! It made us like the hotel even... More 

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Chicago, Illinois
Top Contributor
76 reviews 76 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 4, 2015

We went to visit family in Pearl, Mississippi for Thanksgiving. The hotel was relatively new, clean, comfortable and GREAT service at the front desk (young man, was wonderful and very helpful), and all hotels services was very good. It was in a good well lite area near restuarants, gas stations, and small stores. I just loved the cleanliness and comfort.... More 

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Leesville, Louisiana
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2014 via mobile

The hotel was located in the area I needed was comfy.Staff was not freindly at all the room was clean but common areas were awful. Breakfast took forrever and again staff was awful they are definitely not people oriented! I was quite disturbed by this as I stay at exprees all the time and never run into this. Wont stay... More 

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Shawn C, General Manager at Holiday Inn Trustmark Park-Pearl, responded to this review

Dear Luvinit J, I truly apologize for the experience you had at our hotel. We always want to provide the cleanest facility possible and I am sorry your stay was not up to this standard. I can assure you I have addressed your issues with my team. We do a better job than that consistently but clearly we dropped the... More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 27, 2014

We picked this location at the last minute passing thru to Florida we decided to stop instead of trying straight thru. It was easy to find off our route. Location felt safe, next to ballpark, Bass Pro, and shopping center. Staff was friendly and rooms clean. Beds were not the most comfortable, have had better. Also would have been nice... More 

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Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2014

We stayed here just overnight passing through to Louisiana. We got a room with double beds. It was super clean and very comfortable. Staff was above and beyond friendly. I loved the area, lots of shopping and restaurants but it wasn't overly busy. The only thing that we didn't like was the karaoke that went on until midnight but that's... More 

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Senior Contributor
23 reviews 23 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 20, 2014

I would definitely stay here again. The rooms are super clean, it had a very new feeling, was a good price and had a great location. Only complaint is the WEIRD parking lot. Lots of wasted space so I had to walk really far to get into the hotel. And, breakfast is not included but there is a restaurant downstairs... More 

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