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Quality Inn and Suites

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1808 Jackson Avenue West, Oxford, MS 38655 (Formerly Comfort Inn)
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Choice Privileges Points
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61 Reviews from our TripAdvisor Community

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Traveler rating
    9
    7
    11
    8
    26
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21
9
5
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (23)
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Freeburg
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 4, 2015

Worst place I ever staid at . breakfast was late and cold on Sunday the two girls at the front desk only cared about their cell phones. Monday morning the girls at the front desk had the housekeeper doing all the work. They sat and shot the bull then holler for the housekeeper to take care of breakfast. You could... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 12, 2015 via mobile

Was told this morning that the breakfast girl didn't come in so there wouldn't be any hot breakfast. This as 3 employees stood around talking. Really? The manager was more interested in guests that didn't pay than the guest who were here. And her children who were behind the counter with her...

Was this review helpful? Yes 4

Travelers are raving about these Oxford hotels

Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed July 15, 2014

As we got to our room, the phone rang. My daughter answered the phone, and a roach ran out from under the phone. It was the attendant that said he had accidentally given us the wrong room. He moved us to another room which was better than the roach room.

Was this review helpful? Yes 4
Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 27, 2014

We were to be in town for our kids baseball tournament. I booked this hotel several weeks in advance. Our team likes to stay at the same hotel and this comfort inn was the only place available to fit us all in. I see why now! At the time there were only 2 rooms left and were both smoking rooms.... More 

Was this review helpful? Yes 9
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 24, 2014

This place is a $20 flop house. Disgusting. Comfort Inn better get their name off of it. I, for one, will NEVER EVER attempt to stay at another Comfort Inn after this experience. The bedding was dirty, the phone was inexcusably filthy, stains everywhere. Curtains falling off the rod and didn't close correctly. Noises outside our room all night of... More 

Was this review helpful? Yes 10
Gotha, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 12, 2014

Not up to par for a Comfort Inn. We were very disappointed. We had originally planned to stay 2 nights but cancelled the second. Our son had checked out this hotel while looking for places for guests to stay the weekend of his wedding. He warned us but we just thought he was expecting too much; he was right!

Was this review helpful? Yes 7
Galesburg, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 27, 2014

As an Elite Choice Privileges member, I am comparing this stay with a stay at a Quality Inn/Suites. The Quality Inn was 10,000 pts. and this stay was 12,000 pts. This hotel was old, dirty carpet, ice machine worked but was all broken where you set your ice bucket. The staff, however, was very good.

Was this review helpful? Yes 3
Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 22, 2014

We booked online through a third party and requested a non-smoking room. When we arrived, the clerk said all they had was smoking. When I protested, she went on a diatribe about people who book online through third party sites and complained rather bitterly about the low reimbursement the hotel was paid by online bookers. Her basic message seemed to... More 

Was this review helpful? Yes 3
2 reviews
5 of 5 stars Reviewed March 6, 2014

I have stayed here twice and each of the stays were for a week. The general manager, Laura Nichole Hood, is awesome and her staff is very friendly. I traveled to Oxford from Texas and my stay at this motel was great. The general manager has the charm of a Texas gal.

Was this review helpful? Yes
Toledo, Ohio, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 14, 2014

this hotel charged me for nights i did not stay there! i have been trying to get a hold of this hotel's manager for WEEKS to get a refund and the front desk people have not even been able to find/send me a receipt for the nights that were charged to my card! (how is it possible to get charged... More 

Was this review helpful? Yes 8
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