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Quality Inn and Suites

2.0 of 5
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1808 Jackson Avenue West, Oxford, MS 38655 (Formerly Comfort Inn)
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Choice Privileges Points
Quality Inn and Suites
Best prices for: 1 room 1 guest
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Ranked #7 of 9 Hotels in Oxford
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60 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2015 via mobile

Was told this morning that the breakfast girl didn't come in so there wouldn't be any hot breakfast. This as 3 employees stood around talking. Really? The manager was more interested in guests that didn't pay than the guest who were here. And her children who were behind the counter with her...

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Senior Contributor
41 reviews 41 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 15, 2014

As we got to our room, the phone rang. My daughter answered the phone, and a roach ran out from under the phone. It was the attendant that said he had accidentally given us the wrong room. He moved us to another room which was better than the roach room.

Was this review helpful? Yes 3

Travelers are raving about these Oxford hotels

Jackson, Mississippi
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 27, 2014

We were to be in town for our kids baseball tournament. I booked this hotel several weeks in advance. Our team likes to stay at the same hotel and this comfort inn was the only place available to fit us all in. I see why now! At the time there were only 2 rooms left and were both smoking rooms.... More 

Was this review helpful? Yes 9
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 24, 2014

This place is a $20 flop house. Disgusting. Comfort Inn better get their name off of it. I, for one, will NEVER EVER attempt to stay at another Comfort Inn after this experience. The bedding was dirty, the phone was inexcusably filthy, stains everywhere. Curtains falling off the rod and didn't close correctly. Noises outside our room all night of... More 

Was this review helpful? Yes 7
Gotha, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 12, 2014

Not up to par for a Comfort Inn. We were very disappointed. We had originally planned to stay 2 nights but cancelled the second. Our son had checked out this hotel while looking for places for guests to stay the weekend of his wedding. He warned us but we just thought he was expecting too much; he was right!

Was this review helpful? Yes 5
Galesburg, Illinois
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 27, 2014

As an Elite Choice Privileges member, I am comparing this stay with a stay at a Quality Inn/Suites. The Quality Inn was 10,000 pts. and this stay was 12,000 pts. This hotel was old, dirty carpet, ice machine worked but was all broken where you set your ice bucket. The staff, however, was very good.

Was this review helpful? Yes 3
Jackson, Mississippi
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 22, 2014

We booked online through a third party and requested a non-smoking room. When we arrived, the clerk said all they had was smoking. When I protested, she went on a diatribe about people who book online through third party sites and complained rather bitterly about the low reimbursement the hotel was paid by online bookers. Her basic message seemed to... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed March 6, 2014

I have stayed here twice and each of the stays were for a week. The general manager, Laura Nichole Hood, is awesome and her staff is very friendly. I traveled to Oxford from Texas and my stay at this motel was great. The general manager has the charm of a Texas gal.

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Toledo, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 14, 2014

this hotel charged me for nights i did not stay there! i have been trying to get a hold of this hotel's manager for WEEKS to get a refund and the front desk people have not even been able to find/send me a receipt for the nights that were charged to my card! (how is it possible to get charged... More 

Was this review helpful? Yes 6
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 13, 2014

Our room was very nice (202). It was clean and did not smell. It was updated and had everything we needed. It was quite and comfortable. I would stay here again. I don't understand what a lot of people in other reviews were complaining about.

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