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Candlewood Suites

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7448 Craft Goodman Frontage Rd, Olive Branch, MS 38654
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Candlewood Suites
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83 Reviews from our TripAdvisor Community

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Traveler rating
    37
    27
    9
    3
    7
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14
10
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (83)
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    (26)
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    (21)
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    (17)
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    (19)
All months
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A nice clean and comfortable place to stay after a long drive! Big rooms and plenty of space for pets and kids traveling with you! Large rooms with chairs and a small kitchenette!! Very pet friendly and clean with a variety of different animals that have stayed here!

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Horn Lake, Mississippi
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Stayed at this candlewood while waiting for our camper to be finished. Very nice people from front desk to the maintenance staff. Hotel is very clean and is nice and quiet. Wal Mart is close by for shopping.

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Southeastern United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 3, 2015

Family member traveling with baby was in a nice suite. Room was not ready at time of check in. Halls on the 3rd floor and room smelled of smoke. Room was noisy. Our room was spacious but carpet was very dirty. Kitchen floor was sticky. Shower broke and could not shower. Hall carpeting was dirty on first floor corridors. Queen... More 

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CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Dear Valued Guest, We do appreciate you taking the timeout to give us feed back on our hotel. We take our guest concerns and opinions very seriously so that we can improve daily on our customer service. The day of our check in we were replacing the hotel with new mattress so that our guest sleep is a little more... More 

Minden, NV
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 25, 2015

My company booked me here for a week. No complaints. Room was spacious, with kitchen and full size fridge. All the staff I encountered, were friendly. There is a Walmart and many places to eat just down the road. They also have a patio, with bbq's on the back side of hotel that doubles as a smoking area. If I... More 

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Mchenry
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 11, 2015

To a traveler Candlewood offers many advantages, firstly it is an extended stay hotel.Full refrigerator, stove, plates, silverware and ice maker are all available in the room for your use. You can bring your own drinks, snacks and food if you desire to prepare in the room. The one main difference is the cleaning schedule, they only clean once a... More 

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CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

You description of our hotel reflects our Canldewood and IHG brand goals perfectly. We take pride in our hotel and we love to hear how guest view our property. Thank you for taking the time out of your schedule to leave us such positive feed back. Hopefully if you are ever in the area again you will return to our... More 

Memphis, Tennessee
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 22, 2015

I stayed at the Candlewood in Olive Branch for a few days while on a business trip. All of the staff I encountered were very nice and helpful. My room was clean and the bed was very comfortable. They are truly a pet friendly hotel with reasonable pet fees. There's also plenty room to walk your dog. Overall, I was... More 

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Olive Branch, Mississippi
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 13, 2015

My employer had me stay there for almost 2 months. I got to know the staff well and enjoyed the quiet rooms. The owner often works on site and is very accomodating. Pet friendly and they often would cook dinner for the guests on Wednesday nights. I had another trip down there and was able to stay again a year... More 

Was this review helpful? Yes
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

I am so glad that you have enjoyed your previous stays with us! We take pride in our hotel and providing for our guest. Thank you for giving us your feedback. Whenever you're in the area again please come stay with us! More 

Oklahoma City, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 9, 2015

My family and I stayed at this hotel on December 30th on our way to visit my wife's family. It was approximately the halfway point and seemed to be a good place to stop. We checked in pretty late and had set up a reservation about 30 minutes prior to arriving. The lady at the front desk, who is also... More 

Was this review helpful? Yes 2
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Mr. Grant I would like to apologize for the behavior of my staff during your stay. It is totally unacceptable. We here at Candlewood value our guest and their opinions and we are thankful that you took the time out to let us know what we need to improve on. We are glad that over all you enjoyed the quality... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 6, 2014

Management is not management. Corporate is not worth your time. Hotel is poorly managed and unprofessional. They say that they are Pet friendly and family friendly But are definitely not. I do not want any response from management because I addressed my complaints as I was there for over 90 days. Was treated poorly and never were my needs sastiafied.!i... More 

Was this review helpful? Yes 3
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Dear valued guest, we truly appericate your feed back on your experience of our hotel. We are sorry that you were not pleased with your stay with us and that our management team did not meet your expectations. It's sad that you have experienced such a horrible time with us and we wish we could make your pervious stay more... More 

Minesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 19, 2014

This crew has made my stay extremely pleasent and I feel like I am at home. Can't do much better than that. Also love the DVD library that is free. This property is very well kept and also updated. Can't loose!

Was this review helpful? Yes
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

I would like to start off with thanking you for taking the time out of your schedule to tell us about your stay here. I am glad that the staff was able to make you feel at home and we are adding to our dvd library so hopefully when you return your able to check out or new selections. Thank... More 

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