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Candlewood Suites

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7448 Craft Goodman Frontage Rd, Olive Branch, MS 38654
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91 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed December 3, 2015

I have to say, we were SUPER impressed with this place. We usually stay at a nearby express hotel when passing through on our way from GA to AR, but this time we had our dogs and needed to find a pet friendly hotel. I was very sceptical about this as there aren't a lot of nice hotels to choose... More 

Helpful?
Thank Live2Travel4Ever123
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

We truly appreicate the positive feedback of your stay with us. We are glad that you decided to take a chance and stay with us. We hope that our hotel is now a prefered hotel for you whenever you are passing through the Memphis Area. More 

Dartmouth
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed November 3, 2015

Stayed 2 nights in order to visit Memphis(Graceland). Good accommodations and outside of Memphis. Great location for extended stay or those that like to make their own meals(our choice). They do accept pets but we never noticed any or issues and we both have allergies.

Helpful?
Thank Lawrence M
O'Fallon, Illinois
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 25, 2015

I have family/friends in the area so I always stay here when visiting. Hotel is close to shopping/eating/Memphis. Pet friendly so bring your babies. I always get on first floor, near the exit. No issues with reservations on line, or when checking out. I will be back~!

Helpful?
Thank charlesmA2967WJ
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

As always your feedback of your stay is greatly appreicated. We consider our guest family and that includes pets! More 

Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 8, 2015

The hotel is fine but some of the quests are not. It is an extended stay hotel so there are people living in the hotel. I had someone overdosing in the hallway outside of my room early in the morning.

Helpful?
1 Thank BrianTHX
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

We do sincerely apologize for the experience you had here at our hotel. Although the circumstances were beyond our control we do not want any of our guest to feel uncomfortable. We are extended stay and most of our guest are long term. The person whom you are speaking of was not a long term guest. We did contact the... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 2, 2015 via mobile

This place is advertised as an all suites hotel. After making my reservation I called to request non smoking and the change was made. I specifically asked if I'd have a sofa or love seat the room and was told I would. I got a room, not a suite, with an office chair and a straight backed uncomfortable chair. I... More 

Helpful?
2 Thank Angus184
IHGCare, Guest Relations Manager at Candlewood Suites, responded to this review

Dear Angus184, Thank you for taking the time to write a review of our hotel. It is disheartening that some of our room amenities fell below your expectations. I sincerely apologize for any inconvenience this may have caused you. Your comments are highly appreciated and rest assured that these will be considered for our improvement. I am confident that our... More 

Jacksonville, Arkansas
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 31, 2015

Really nice hotel that is off the beaten path! The check-in was fast and easy. Zeniyia checked us in and she has such a wonderful personality. She is an asset to that hotel. She was very informative telling us what the hotel offered. The hotel is close to Ihop and a lot of other restaurants. I would definitely stay here... More 

Helpful?
Thank Valerie W
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Thank you for commenting on one of our newest team members, Zeniyia. She has a warming and welcoming personality that we adore about her. A great additional to the family. I am also thankful that you enjoyed your stay here wtih us! It is very important to us to make sure each of our guest have a wonderful experience. We... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 27, 2015

Hotel is situated very close to a large variety of restaurants, close shopping area and freeway access. This hotel is pet friendly and they did welcome our little Pom. We had a small problem with the first room we received on the 2nd floor. We are non-smokers and this floor had a really bad smell, they quickly moved us to... More 

Helpful?
Thank Philip W
Oklahoma
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 12, 2015

After driving 8 hours in the car, we were ready for a quiet evening to rest before hitting the road the next morning. The front desk lady was AWESOME. She was friendly and helpful, but not overbearing. However, I don't know if there was a party going on or what, but the lobby and room off lobby were loud. It... More 

Helpful?
1 Thank Renee R
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

As a member of Management here at Candlewood Suites I will like to thank you for choosing our hotel for your lodging needs. We take each review with intent to improve for our guest. I do apologize for the loud noise level. We try to make each guest aware of their neighbors so that they will not distrub them. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015 via mobile

A nice clean and comfortable place to stay after a long drive! Big rooms and plenty of space for pets and kids traveling with you! Large rooms with chairs and a small kitchenette!! Very pet friendly and clean with a variety of different animals that have stayed here!

Helpful?
1 Thank TriciaChupka
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

We welcome guest of all kinds. Pets are about of our Candlewood family as well as their owners each time they stay here with us. We are glad you enjoyed your experience here and we hope to have you stay with our hotel again. More 

Horn Lake, Mississippi
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

Stayed at this candlewood while waiting for our camper to be finished. Very nice people from front desk to the maintenance staff. Hotel is very clean and is nice and quiet. Wal Mart is close by for shopping.

Helpful?
Thank L c
Questions? Get answers from hotel staff and past guests. Ask a question

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