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Candlewood Suites

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7448 Craft Goodman Frontage Rd, Olive Branch, MS 38654
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1 room 1 guest
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85 Reviews from our TripAdvisor Community

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Traveler rating
    37
    28
    10
    3
    7
See reviews for
15
10
13
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (26)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (19)
All months
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hotel is situated very close to a large variety of restaurants, close shopping area and freeway access. This hotel is pet friendly and they did welcome our little Pom. We had a small problem with the first room we received on the 2nd floor. We are non-smokers and this floor had a really bad smell, they quickly moved us to... More 

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Oklahoma
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

After driving 8 hours in the car, we were ready for a quiet evening to rest before hitting the road the next morning. The front desk lady was AWESOME. She was friendly and helpful, but not overbearing. However, I don't know if there was a party going on or what, but the lobby and room off lobby were loud. It... More 

Was this review helpful? Yes
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

As a member of Management here at Candlewood Suites I will like to thank you for choosing our hotel for your lodging needs. We take each review with intent to improve for our guest. I do apologize for the loud noise level. We try to make each guest aware of their neighbors so that they will not distrub them. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

A nice clean and comfortable place to stay after a long drive! Big rooms and plenty of space for pets and kids traveling with you! Large rooms with chairs and a small kitchenette!! Very pet friendly and clean with a variety of different animals that have stayed here!

Was this review helpful? Yes 1
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

We welcome guest of all kinds. Pets are about of our Candlewood family as well as their owners each time they stay here with us. We are glad you enjoyed your experience here and we hope to have you stay with our hotel again. More 

Horn Lake, Mississippi
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

Stayed at this candlewood while waiting for our camper to be finished. Very nice people from front desk to the maintenance staff. Hotel is very clean and is nice and quiet. Wal Mart is close by for shopping.

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Southeastern United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 3, 2015

Family member traveling with baby was in a nice suite. Room was not ready at time of check in. Halls on the 3rd floor and room smelled of smoke. Room was noisy. Our room was spacious but carpet was very dirty. Kitchen floor was sticky. Shower broke and could not shower. Hall carpeting was dirty on first floor corridors. Queen... More 

Was this review helpful? Yes 1
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Dear Valued Guest, We do appreciate you taking the timeout to give us feed back on our hotel. We take our guest concerns and opinions very seriously so that we can improve daily on our customer service. The day of our check in we were replacing the hotel with new mattress so that our guest sleep is a little more... More 

Minden, NV
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 25, 2015

My company booked me here for a week. No complaints. Room was spacious, with kitchen and full size fridge. All the staff I encountered, were friendly. There is a Walmart and many places to eat just down the road. They also have a patio, with bbq's on the back side of hotel that doubles as a smoking area. If I... More 

Was this review helpful? Yes 1
Mchenry
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 11, 2015

To a traveler Candlewood offers many advantages, firstly it is an extended stay hotel.Full refrigerator, stove, plates, silverware and ice maker are all available in the room for your use. You can bring your own drinks, snacks and food if you desire to prepare in the room. The one main difference is the cleaning schedule, they only clean once a... More 

Was this review helpful? Yes
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

You description of our hotel reflects our Canldewood and IHG brand goals perfectly. We take pride in our hotel and we love to hear how guest view our property. Thank you for taking the time out of your schedule to leave us such positive feed back. Hopefully if you are ever in the area again you will return to our... More 

Memphis, Tennessee
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 22, 2015

I stayed at the Candlewood in Olive Branch for a few days while on a business trip. All of the staff I encountered were very nice and helpful. My room was clean and the bed was very comfortable. They are truly a pet friendly hotel with reasonable pet fees. There's also plenty room to walk your dog. Overall, I was... More 

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Olive Branch, Mississippi
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 13, 2015

My employer had me stay there for almost 2 months. I got to know the staff well and enjoyed the quiet rooms. The owner often works on site and is very accomodating. Pet friendly and they often would cook dinner for the guests on Wednesday nights. I had another trip down there and was able to stay again a year... More 

Was this review helpful? Yes
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

I am so glad that you have enjoyed your previous stays with us! We take pride in our hotel and providing for our guest. Thank you for giving us your feedback. Whenever you're in the area again please come stay with us! More 

Oklahoma City, Oklahoma
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 9, 2015

My family and I stayed at this hotel on December 30th on our way to visit my wife's family. It was approximately the halfway point and seemed to be a good place to stop. We checked in pretty late and had set up a reservation about 30 minutes prior to arriving. The lady at the front desk, who is also... More 

Was this review helpful? Yes 2
CWOlivebranch, Director of Sales at Candlewood Suites, responded to this review

Mr. Grant I would like to apologize for the behavior of my staff during your stay. It is totally unacceptable. We here at Candlewood value our guest and their opinions and we are thankful that you took the time out to let us know what we need to improve on. We are glad that over all you enjoyed the quality... More 

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