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Comfort Suites Olive Branch

2.0 of 5
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6921 Parkwood Drive, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654
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Comfort Suites Olive Branch
Best prices for: 1 room 1 guest
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Ranked #6 of 10 Hotels in Olive Branch
A recent review
3 of 5 stars Reviewed May 25, 2015
Myshadyacres Smyrna
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62 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Smyrna
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 25, 2015 via mobile

Everything about the stay here was perfect except for 2 very important things: wifi and bath towels. The wifi wouldn't work. We tried again and again from our 3rd floor room to use the wifi without success. It was so frustrating that our family ended up using our cell phone data the whole 3 nights we were there. Also, we... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2015 via mobile

I've always Loved my stay at Comfort Suites whether its in town or out of town..I have became spoiled to them, they are my top 3 hotels as long as management/owners are taking care of them right. So far so good😘. For a clean, Relax atmosphere Comfort Suites are A1 for your stay..My stay at the Olive Branch one in... More 

Was this review helpful? Yes 1
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for taking the time to write a review on Trip Advisor. It is always a pleasure to hear that we are doing a good job. We look forward to your next stay with us and hope that we can WOW you even more. Cathy Meggs, Manager/Director of Sales Comfort Suites Olive Branch 662-892-4445 More 

Apollo Beach, Florida
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 12, 2015

We checked in about 11:15pm after leaving another Choice Hotel, Sleep Inn in Horn Lake MS ( stay away from Sleep Inn, Horn Lake MS, ticks, roaches, very poor management ). The staff was very friendly and seemed concerned that the Sleep Inn was such a bad experience for us. The room was very nice, clean and updated with a... More 

Was this review helpful? Yes 1
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Good afternoon George, Thank you for taking the time to respond to Trip Advisor and for the great comments that you had to say about us. We are happy that we were able to live up to and exceed your expectations after your unfortunate experience at another hotel. We look forward to your next stay with us. Cathy Meggs, Manager/Director... More 

Olive Branch, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 28, 2015

Nice for overnight traveling through with plenty of shops and restaurants nearby, friendly and helpful staff, free wifi, small workout center, clean room and bathroom, not much for small kids to do, refrigerator in room

Was this review helpful? Yes 2
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Dear Belinda, Thank you for taking the time to complete a survey on Trip Adviser. Your comments help us to improve all areas of our hotels from our accommodations to staff. Any suggestions that you can give us to make our hotel a great place to stay for young children would be welcomed. We hope that you will staying with... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 9, 2015

An error made in the booking process was compounded by a lack of employee responsiveness and an unwillingness to work with the client. The staff did not send a confirmation email to confirm the reservation. When calling to try and resolve the issue, the front desk staff became openly hostile and argumentative. Subsequent phone calls to file a complaint yielded... More 

Was this review helpful? Yes 3
Olive Branch, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

I am a big ole nerd for sure! I am visiting from Little Rock Arkansas and I received a text message from my mother after telling her that we had received snow, to go out and build her a snow man! So what did I do? I came downstairs from my room and purchased so m&ms and a bag of... More 

Was this review helpful? Yes 1
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

We are so happy that we were here to help you have fun in the snow. We are glad that Michelle was able to help with helping you stay warm with gloves to warm your hands and heart, and the spa to melt away the chills after the fun in the snow. The day staff and guests were able to... More 

Locust Grove, Georgia, United States
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 1, 2015

So I work nights, which means I sleep daytime hours. After I check in, the desk clerk was a nice guy and personable, I go to my room and all is well so I think. The room was comfortable and the bed looked clean. Even though I had the do not disturb sign on the door the maid service woke... More 

Was this review helpful? Yes 3
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Good day Jason, Thank you so much for taking the time to complete a survey on your recent stay with us. I am sorry that we were not able to give you a outstanding experience and that you encountered issue with the room attendant not properly cleaning your room as well as distributing your sleep during the AM hours. Please... More 

Gray
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

My stay here was very good, the meals in the mornings were good, my room was very clean every day, also, Mike was very helpful on several accessions, the ladies preparing breakfast was very good, Khushbu, Kimberly, an Annie, they were very nice and prompt. I have no complaints, I really enjoyed my stay. Rusty

Was this review helpful? Yes 1
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Dear Rusty, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay for all our guests. Mike, Kushbu, Annie, Kimberly as well as the rest of the staff also thank... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

We arrived tired at 7 p.m. Friday Nov. 14th and needed 2 rooms for 7 people. We were very thankful to get the last 2 rooms it was very clean and extremely comfortable the beds were like sleeping on a cloud. The front desk manager Mike Patel was very friendly and helpful had been there since 1 a.m. and was... More 

Was this review helpful? Yes 1
COMFORT S, Manager at Comfort Suites Olive Branch, responded to this review

Good day Shelly, Thank you for taking the time to send a review to Trip Advisor. Your remarks have been shared with the entire team here at the property. It is always a pleasure to hear when you have done a good job as this keeps the momentum going for all, and allows us to know that our guests have... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

We were just passing through and were so glad we found this gem! Normally, we stay at Marriott or Hilton properties, but this was more conveniently located to the highway and had good reviews, so we decided to take a look. We liked that it had interior corridors, which isn't always the case with this chain, we will only stay... More 

Was this review helpful? Yes 1
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for all the wonderful remarks on our property, the remarks have been shared with our team here at the property. We love to "WOW" our guests but you have sent us a great "High Five" and "WOW" all rolled into one. We are all looking forward to your next visit with us so that we can show you... More 

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6 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Prices are for 1 room, 2 adults
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