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Comfort Suites Olive Branch

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6921 Parkwood Drive, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654
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Comfort Suites Olive Branch
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Ranked #5 of 10 Hotels in Olive Branch
A recent review
3 of 5 stars reviewed 2 days ago
belinda y Olive Branch, Mississippi
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59 reviews from our community

Traveler rating
    34
    12
    6
    3
    4
See reviews for
24
5
3
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Olive Branch, Mississippi
1 review
3 of 5 stars Reviewed 2 days ago NEW

Nice for overnight traveling through with plenty of shops and restaurants nearby, friendly and helpful staff, free wifi, small workout center, clean room and bathroom, not much for small kids to do, refrigerator in room

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

An error made in the booking process was compounded by a lack of employee responsiveness and an unwillingness to work with the client. The staff did not send a confirmation email to confirm the reservation. When calling to try and resolve the issue, the front desk staff became openly hostile and argumentative. Subsequent phone calls to file a complaint yielded... More 

Was this review helpful? Yes 2
Olive Branch, Mississippi
1 review
5 of 5 stars Reviewed 4 weeks ago

I am a big ole nerd for sure! I am visiting from Little Rock Arkansas and I received a text message from my mother after telling her that we had received snow, to go out and build her a snow man! So what did I do? I came downstairs from my room and purchased so m&ms and a bag of... More 

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COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

We are so happy that we were here to help you have fun in the snow. We are glad that Michelle was able to help with helping you stay warm with gloves to warm your hands and heart, and the spa to melt away the chills after the fun in the snow. The day staff and guests were able to... More 

Locust Grove, Georgia, United States
Senior Contributor
38 reviews 38 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 1, 2015

So I work nights, which means I sleep daytime hours. After I check in, the desk clerk was a nice guy and personable, I go to my room and all is well so I think. The room was comfortable and the bed looked clean. Even though I had the do not disturb sign on the door the maid service woke... More 

Was this review helpful? Yes 3
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Good day Jason, Thank you so much for taking the time to complete a survey on your recent stay with us. I am sorry that we were not able to give you a outstanding experience and that you encountered issue with the room attendant not properly cleaning your room as well as distributing your sleep during the AM hours. Please... More 

Gray
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

My stay here was very good, the meals in the mornings were good, my room was very clean every day, also, Mike was very helpful on several accessions, the ladies preparing breakfast was very good, Khushbu, Kimberly, an Annie, they were very nice and prompt. I have no complaints, I really enjoyed my stay. Rusty

Was this review helpful? Yes 1
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Dear Rusty, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay for all our guests. Mike, Kushbu, Annie, Kimberly as well as the rest of the staff also thank... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

We arrived tired at 7 p.m. Friday Nov. 14th and needed 2 rooms for 7 people. We were very thankful to get the last 2 rooms it was very clean and extremely comfortable the beds were like sleeping on a cloud. The front desk manager Mike Patel was very friendly and helpful had been there since 1 a.m. and was... More 

Was this review helpful? Yes 1
COMFORT S, Manager at Comfort Suites Olive Branch, responded to this review

Good day Shelly, Thank you for taking the time to send a review to Trip Advisor. Your remarks have been shared with the entire team here at the property. It is always a pleasure to hear when you have done a good job as this keeps the momentum going for all, and allows us to know that our guests have... More 

Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

We were just passing through and were so glad we found this gem! Normally, we stay at Marriott or Hilton properties, but this was more conveniently located to the highway and had good reviews, so we decided to take a look. We liked that it had interior corridors, which isn't always the case with this chain, we will only stay... More 

Was this review helpful? Yes 1
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for all the wonderful remarks on our property, the remarks have been shared with our team here at the property. We love to "WOW" our guests but you have sent us a great "High Five" and "WOW" all rolled into one. We are all looking forward to your next visit with us so that we can show you... More 

Fort Worth, TX
Top Contributor
55 reviews 55 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 9, 2014

Almost hidden from view by the trees and landscaping, this is a very quiet location that offers a very comfortable stay. The check-in was fast and easy, the room very spacious as well as quite clean with very comfortable beds. It was very quiet despite being nearly full. We use Trip Advisor to help us choose where we stay and... More 

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COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Good Evening John and Mikey, Thank you for taking the time to complete our online survey and thanks for giving our hotel full marks regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we... More 

Louisville
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 6, 2014

My husband and his three siblings gather together each year for a long weekend! There were several towns near Olive Branch where several relatives live. The location was easy on and off the roads we travelled and a nice selection of restaurants, fast food and shopping! The breakfast was broad enough to make everyone in our party happy. The room... More 

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Winter Springs, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 18, 2014

Stopped here, just outside of Memphis, for the night with no reservations. Michelle at the front desk secured the last room available, a king bed and sleeper sofa, for the three of us. I really wanted two beds, but not available despite her checking. Left for dinner without going to room, and returned to a note hanging on the door.... More 

Was this review helpful? Yes 2
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