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Fairfield Inn & Suites Memphis Olive Branch

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7044 Hacks Cross Road, Olive Branch, MS 38654
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Fairfield Inn & Suites Memphis Olive Branch
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Fairfield Inn & Suites Memphis Olive Branch
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183 Reviews from our TripAdvisor Community

Traveler rating
    126
    38
    11
    3
    5
See reviews for
36
28
11
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • All months
    (183)
  • Mar-May only
    (42)
  • Jun-Aug only
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Olive Branch, Mississippi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Had the nice breakfast and enjoyed the friendly ladies Ms Patsy and Ms Sheila. They were very accomodating. I'd also like to recognize Mr Calvin who went out of his way to help my wife and I by filling our cooler with ice. No one has ever done that for us and we just want to say thanks again for... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you so much, I'll be sure to tell everyone that you enjoyed your stay. Hope to see you again soon. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms are clean and nice. In my last 4 stays I have noticed some things that are broken in the room that need to be fixed. Patsy in the breakfast area is a sweetheart and checks on ya in case you need anything.

Was this review helpful? Yes 1
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thanks for letting me know that your room needed to be looked at by maintenance. We're doing that now. I'm glad you still enjoyed the rest of your stay, we hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Too many good to list. One outstanding is the cook Ms. Patsy Lakenna, so so friendly and willing to do anything to make your morning. The breakfast is AWESOME! So much to chose from. The hotel has to be on the top of my hotels I've stayed at. Staff very well manored and polite. Especially Mr. Calvin, the mainenance man.... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you so much for ALL the nice things you said about my staff and property. I'm very fortunate to have my staff, I agree with all of the thing you mentioned. They work so hard, and care about doing a great job. Thanks again, hope to see you again soon More 

Racine, Wisconsin
Top Contributor
66 reviews 66 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I like staying at mid-price hotels because I can get just what I need without paying too much. First, I need a clean place to stay. This hotel was very clean, the lobby, the eating area, and the rooms were kept up and were decorated with a contemporary touch. Second, I need a comfortable room. The bed was very comfortable.... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you so much for ALL of your kind words. Please stay with us again soon. More 

Robinson, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

clean and spacious room people are very friendly and they really show you they care about your stay would stay here again when passing through or extened trips like this one turned out to be but don't mind it much here

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm very fortunate to have the staff that I have at my facility. They really do care, and enjoy their job. It makes my job easier. We hope to see you again soon. More 

Marseilles, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

Staff was very friendly at all hours of the day and night. Patsy was very pleasant during the breakfast service. The small exercise room is supplemented with the ability to use the ATC gym adjacent to the hotel. My room was very clean and

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you for your kind words, I do appreciate it. We sure hope to see you again soon. More 

Pune, India
1 review
4 of 5 stars Reviewed April 17, 2015

Staff was very helpfull & friendly, housekeeping & cleanliness is excellent. Specially the breakfast area was very clean. Breakfast staff is excellent, they are very polite m/s Patty always ensures the guest are comfortable & find what they want. One suggestion on the breakfast menu for the hotel management is if possible try to have chicken sausage in addition to... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I appreciate your suggestion on our breakfast, I can't make any promises but I'll look into it and see what I can do. I'm glad you enjoyed the rest of your stay. Hope to see you again soon. More 

Norwich, Vermont
1 review
4 of 5 stars Reviewed April 4, 2015

A comfortable hotel. My only complaint was that the sheet did not fit the mattress very well and slipped off the corner during the night. However, the breakfast staff was particularly friendly and helpful. I woke early (4.50 am) and went to get a cup of coffee, and was greeted most cheerfully by Patsy. At 4.50 am! They could not... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm sorry that your sheet slipped while you were sleeping. I know how irritating that would be. I'm glad to hear you enjoyed our breakfast, Patsy works so hard to make sure everyone has everything they need. We sure hope to see you again soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

The breakfast area was very clean and had a varity of food choices. The staff was very friendly and eager to assist you in anyway. A news paper was available and TV for watching the morning news. I would recommend staying at this hotel.

Was this review helpful? Yes 1
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you, come stay with us again when your in town. More 

Bentonville, Arkansas
2 reviews
5 of 5 stars Reviewed March 29, 2015

Great rooms-- clean, comfortable, hot shower. Extensive breakfast -- all 12 in our party enjoyed. Very professional and nice staff. They obviously take pride in what they do! Would highly recommend --- A+

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm very fortunate to have a wonderful staff. I thank my lucky stars daily. We hope to see you again soon. More 

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