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Fairfield Inn & Suites Memphis Olive Branch

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7044 Hacks Cross Road, Olive Branch, MS 38654
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Fairfield Inn & Suites Memphis Olive Branch
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Fairfield Inn & Suites Memphis Olive Branch
Fairfield Inn & Suites Memphis Olive Branch
Fairfield Inn & Suites Memphis Olive Branch
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177 reviews from our community

Traveler rating
    124
    34
    11
    3
    5
See reviews for
35
27
11
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (36)
  • Jun-Aug only
    (38)
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    (48)
  • Dec-Feb only
    (55)
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Pune, India
1 review
4 of 5 stars Reviewed 1 week ago

Staff was very helpfull & friendly, housekeeping & cleanliness is excellent. Specially the breakfast area was very clean. Breakfast staff is excellent, they are very polite m/s Patty always ensures the guest are comfortable & find what they want. One suggestion on the breakfast menu for the hotel management is if possible try to have chicken sausage in addition to... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I appreciate your suggestion on our breakfast, I can't make any promises but I'll look into it and see what I can do. I'm glad you enjoyed the rest of your stay. Hope to see you again soon. More 

Norwich, Vermont
1 review
4 of 5 stars Reviewed 3 weeks ago

A comfortable hotel. My only complaint was that the sheet did not fit the mattress very well and slipped off the corner during the night. However, the breakfast staff was particularly friendly and helpful. I woke early (4.50 am) and went to get a cup of coffee, and was greeted most cheerfully by Patsy. At 4.50 am! They could not... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm sorry that your sheet slipped while you were sleeping. I know how irritating that would be. I'm glad to hear you enjoyed our breakfast, Patsy works so hard to make sure everyone has everything they need. We sure hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The breakfast area was very clean and had a varity of food choices. The staff was very friendly and eager to assist you in anyway. A news paper was available and TV for watching the morning news. I would recommend staying at this hotel.

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you, come stay with us again when your in town. More 

Bentonville, Arkansas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great rooms-- clean, comfortable, hot shower. Extensive breakfast -- all 12 in our party enjoyed. Very professional and nice staff. They obviously take pride in what they do! Would highly recommend --- A+

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm very fortunate to have a wonderful staff. I thank my lucky stars daily. We hope to see you again soon. More 

Jackson, Mississippi
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel and we checked in at 1 AM and the staff could see we were tired and they offered to get the things out the car. It was sweet but we had everything. The beds were so soft and the location was great. The breakfast was wonderful and FREE!! The color schemes of the hotel was... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm glad you enjoyed your stay, we'll see you again when you pass through! More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed at the Fairfield Inn and Suites while traveling to Olive Branch due to a death in the family. Americus at the front desk went over and beyond to help us get our rooms. The first day there, we needed to change rooms due to AC not working. Americus and every one of the cleaning staff was very accommodating... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you so much, we look forward to your return. More 

Houston, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 19, 2015

I've stayed here for a previous three night stay and was very pleased with the general cleanliness and the overall friendliness of the stay (especially the breakfast crew!). I also learned that they have a membership at the ATC gym immediately next door. Yes, they have a gym with an eliptical and two treadmills in the hotel but right next... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm so glad you found out about the fitness center next door, we have so many guests that use that facility everyday. I'm just sorry that you didn't know sooner. See you again soon. More 

Dallas, Texas
2 reviews
4 of 5 stars Reviewed March 6, 2015

I travel annually to Olive Branch for a warehouse review and I always stay at the Fairfield Inn. The staff is very friendly and helpful - Patsy helps serve a quality breakfast! It's a great place and a better value!

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'll let Patsy know she's doing a wonderful job! I'm very fortunate to have such a great staff at our property. We hope to see you soon. More 

Hartford, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

This hotel had the most attentive personnel I've experienced in a hotel. Everyone was sure to ask if all my needs had been met and always asked if I needed anything. Breakfast offered quite a selection to choose from. The room was always spotless. The cookies at the reception desk were a treat and the offer of coffee, tea or... More 

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you so much! We look forward to your return to our area. More 

Mountain Home, AR
Top Contributor
60 reviews 60 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 19, 2015

We are unsure of our opinion on the hotel at this time. It depends on staff opinion when we contact them regarding an issue we learned more about after our next hotel stop. We will be contacting them. The desk staff was very nice and the challenge we had was room 119. It was noisy at night due to the... More 

Was this review helpful? Yes 1
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Please give me a call so that we can talk about your stay. I believe I checked you out because you and I talked about the problem you experienced with the plumbing. I looked forward to hearing from you. More 

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