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All 10 Olive Branch hotels

Fairfield Inn & Suites Memphis Olive Branch

2.5 of 5 Hotel   |   7044 Hacks Cross Road, Olive Branch, MS 38654
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85%
Ranked #1 of 10 Hotels in Olive Branch
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Philip T San Antonio, Texas
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128 reviews from our community

Traveler rating
    90
    20
    10
    3
    5
See reviews for
27
21
9
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

4:00 am fire alarm went off. Holes in curtains, chair ripped in room and vents in hallways all exposed no vent box covers. Housekeeping knocks on your door 2 even if if you put the do not disturb sign on. Front desk phone rings 20 times poor staff and management worst marriott property ever

Was this review helpful? Yes 4
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm so sorry that our fire alarm went off during your stay. Unfortunately we had a major problem in our breakfast area. If you would, please contact the property and ask to speak to the Manager. I would like to talk to you about your stay. More

San Antonio, Texas
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a great lobby and the rooms are spotless. Lobby is clean, refreshing with a tropical citrus feel. If you are lucky enough to get Stephanie H. to check you in then you are in the right hands. We didn't want to go out but didn't want to go to bed and she checked on us and made... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Convenient, comfortable hotel in Olive Branch, MS. Patsy and Lakema offer a very friendly, personalized service for breakfast. The front desk will do everything to accommodate your needs. Close enough to Memphis to enjoy but away from the troubles of the city.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

Great stay! Excellent breakfast. The entire staff works very hard to make sure your visit is comfortable. Of special note, Patsy and Sheila do a great job serving breakfast. Richard does a very nice job with the transportation! Thanks!

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Nashville
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Had a great time. Very clean. Very accommodating. Was in town to perform at Elvis Week and had a good experience at this hotel. Definitely loved the breakfast service. Ms. Patsy in the breakfast area was especially great!

Was this review helpful? Yes
North Richland Hills, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My friend Viv and I had a wonderful time. I have stayed at this property several times and it is always like home away from home. I usually get the first floor but this time I was on the second floor. The staff is very efficient and nice. The room is always clean and ready for my stay. I enjoy... More

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you, we hope to see you again soon. More

2 reviews
5 of 5 stars Reviewed August 8, 2014

My wife and I stayed here to enjoy the getaway alone. The breakfast was good and the place was very clean. Mr. Al and Calvin were extremely helpful and glad to see Stephanie the night lady back as we enjoy her cheerfulness at 3am. Alexis has the best cookies and it was just a good visit overall

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I've printed a copy of your posting so that ALL the staff members could read what a great job their doing. Thank you so much for taking the time to post your thoughts. We sure hope to see you again soon. More

Panama City Beach, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

The staff at this hotel are wonderful, especially calvin and joyce. Dizzy dean world series is held in southaven and many teams stay here. Rooms are clean and the breakfast is great. There is a big soccer field and baseball field next to the hotel and that was a good place for boys to run off some energy or to... More

Was this review helpful? Yes 1
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

I'm so glad you enjoyed your stay!! I have already printed your survey and hung it up so that Calvin and Joyce could read your praises! We love having all the teams throughout the year and getting to know everyone. We sure hope to see your team next year. :) More

Tuscumbia, Alabama
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2014

I stayed 2 nights at the Marriott and it was a very nice hotel.A few little things that should have already been taken care of was, one the Hot Tub wasn't working and we love the tub. The commode ran all the time making noise all night. I didn't report it as it was trivial just needed to be fixed.... More

Was this review helpful? Yes
Michelle M, General Manager at Fairfield Inn & Suites Memphis Olive Branch, responded to this review

Thank you for taking the time to share your experience at my property. We've gotten the hot tub fixed, I'm so sorry it wasn't up and running during your stay. We sure hope to see you in the future!! More

Enterprise, Alabama
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 4, 2014

The hotel was pretty good overall. We tried to go to the pool in the evening. The hot tub was not hot and would not work. The room was ok, except the bathroom vent did not work. It made the mirror hard to use and gave the room a humid smell. The beds were nice. The staff was friendly. The... More

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Additional Information about Fairfield Inn & Suites Memphis Olive Branch

Address: 7044 Hacks Cross Road, Olive Branch, MS 38654
Phone Number:
Location: United States > Mississippi > Olive Branch
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis Olive Branch 2.5*
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Also Known As:
Fairfield Inn And Suites Memphis Olive Branch
Fairfield Inn & Suites Memphis Olive Branch Hotel Olive Branch
Fairfield Inn Olive Branch

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