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Country Inn & Suites By Carlson, Biloxi

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13900 Wilfred Seymour Road, Ocean Springs, MS 39564
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1 room 1 guest
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Country Inn & Suites By Carlson, Biloxi
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197 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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  • All months
    (197)
  • Mar-May only
    (42)
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New Orleans, Louisiana
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here with my bestfriend for a quick girls trip. Location is not far at all from the casinos and "beach" strip. The room was clean and large. The free breakfast was a great start to the day. The staff was just ok..the guy that checked us in did not know much about front desk operation and didn't understand how... More 

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Overland Park, Kansas
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not sure if the staff deals with a terrible management system or what, but every person we dealt with at this hotel had a poor attitude. From the front desk check-in lady to the breakfast attendant, if the hotel was based on people alone, we would never stay again. That being said, rooms were comfy, clean, and standard Country Inn... More 

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Management_CIS_Team, Director of Sales at Country Inn & Suites By Carlson, Biloxi, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. I truly apologize for any unfriendliness you encountered with our staff member. This is certainly not the type of service our Hotel wishes to convey. It is our goal to ensure that every guest has a pleasant experience each and every time. We... More 

Montgomery, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice front desk clerk, rooms was very clean and tidy, bed was very comfortable, shower felt great, breakfast had great choices to choose from. Nice location not too far from the casino. 2 thumbs up

Review collected in partnership with Country Inns & Suites By Carlson

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Management_CIS_Team, Director of Sales at Country Inn & Suites By Carlson, Biloxi, responded to this review

Thank you for taking the time to write a review for our hotel. We are happy you enjoyed your stay and that everything was perfect! Our staff works hard everyday to provide the consistency of a good night's sleep and complete relaxation while you are here. We truly appreciate it when guests like you let us know that we have... More 

Spring, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is right off of I-10. Hotel had such a homey feel to it. So clean! Smelled fresh and clean as well. We stayed in a $300/night hotel in Florida and the rooms weren't as nice as this hotel. Seemed new and was very modern. We walked into our room and was amazed how fresh and clean it smelled.... More 

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Management_CIS_Team, Director of Sales at Country Inn & Suites By Carlson, Biloxi, responded to this review

Thank you for the complete review. It was our pleasure to provide a location for you to be with your family. There's nothing we love more than to be welcoming to our guests. We encourage you and your family to visit with us again at Country Inn & Suites. More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed July 19, 2015

Close and convenient to beaches and casinos without being caught in the crowds of tourists. Hotel is clean and comfortable, and staff goes out of their way to help guests. Excellent service, especially for the price.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management_CIS_Team, Director of Sales at Country Inn & Suites By Carlson, Biloxi, responded to this review

I want to start by thanking you for taking the time to let us know about your recent stay, feedback is very valuable to us. We're happy that you enjoyed our location and that our staff served you well. I hope that next time you are in town, you give us another opportunity to provide you with the exceptional service... More 

Destin, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015

I picked this hotel because the reviews stated it was very clean. They were right, the hotel lobby, the room, the bathroom, the breakfast area, everything was nice and clean. The staff was very happy and friendly, even when I checked in after 10 pm. I was travelling with my two year old and I was very concerned about the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Management_CIS_Team, Director of Sales at Country Inn & Suites By Carlson, Biloxi, responded to this review

Thank you for sharing your experience regarding your recent stay. Your feedback is important in our continuous drive for excellence. I'm so happy you gave us great comments on hotel cleanliness and our staff. Thank you kindly for sharing your story. We look forward to your next visit with us! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2015

Had a nice 2 night stay. The staff was very friendly only thing the pool area is really small and the pool was nasty. But I do recommend not using TripAdvisor to book your room! They used a site called cancelon and when I called the hotel to confirm our stay 2 weeks before our trip I was informed that... More 

Was this review helpful? Yes 1
Management_CIS_Team, Director of Sales at Country Inn & Suites By Carlson, Biloxi, responded to this review

We know just how valuable your time is and appreciate your feedback. We are pleased that you found our staff friendly However, I am sorry that you had some issues with our pool while staying with us. I thank you for bringing this to my attention and I can assure you that I have contacted our maintenance crew and have... More 

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