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Holiday Inn Express New Albany

2.5 of 5 300 State Highway 30 West, New Albany, MS 38652
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Holiday Inn Express New Albany
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Holiday Inn Express New Albany
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48 reviews from our community

Traveler rating
    22
    9
    12
    3
    2
See reviews for
19
10
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (48)
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    (10)
  • Jun-Aug only
    (12)
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    (15)
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    (11)
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There are newer reviews for Holiday Inn Express New Albany
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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

Stayed here for an out of town family wedding. The employee at the front desk was very nice, and it looked like the lobby had been updated, but our room was a little worn. The furnishings were ok, lots of outlets for charging devices. The AC unit was old and loud and the room smelled musty. Every thing was clean... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear kbn523, Thank you for taking the time to express your thoughts and concerns. It is great to hear you found our front desk staff very nice. We strive to give great and impressive service to all of our guests and it is regrettable you were not fully satisfied with your room accommodation and the breakfast served. Please remain assured... More

Saint Charles, Illinois, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2013

Front desk were helpful the food was great the time to eat was to short house keeping did a great job.The pool was small had way to much calorie in it. Very one who work there were friendly always willing to help us if they can. The room was small we had are three grand kids with us we could... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear Doris W, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies for any disappointment you may have had. We have taken note and wish to thank you for all... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 29, 2013

Stayed here over the weekend as I was in town for a funeral and I botched some things on my room reservations, but Tish who was smiling as soon as I entered the door was there to help! She straightened things out for me and relieved me of much stress and burden and made me feel very welcome even though... More

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Charleston
Top Contributor
188 reviews 188 reviews
138 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed August 16, 2013

We were greeted as we came in as Platinum Priority Club members, but they were out of the water/gift one usually receive on our arrival. We stayed in a king executive room, which was smaller than we would like, but sufficed for our overnight stay. The bathroom was quite small also. The breakfast was the typical hie breakfast,, but a... More

Was this review helpful? Yes 1
Batesville, Arkansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

I was looking for a room for 4 with easy accessibility for my mother, who uses a walker. Ashley really worked with me on finding a room that was comfortable and close to an exit. We ended up with a spacious, clean room that worked for everyone. Thanks, Ashley, for spending extra time to make us happy after a very... More

Was this review helpful? Yes 1
Waynesboro, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2013

I stayed for 3 nights in a king suite. I loved it. the room was excellent. We had four people staying there and several family members visit us and there was more than enough room for everybody to visit. The room was huge. Breakfast was awesome and the staff was excellent!!!

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Yuma, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed July 21, 2013

Stayed here for three nights while visiting children. Was immediately recognized as a Priority Club Platinum Member upon check-in. All the staff members were very friendly and attentive to all our needs and requests. Being in the deep south with the high humidity the rooms felt a bit damp but I expected this since I used to live in the... More

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Sugar Grove, Illinois
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 13, 2013

The hotel is updated and guest rooms are clean. Breakfast is great with many options. My only complaint is they don't have adequate staff over the weekend to accommodate the number of guests in the breakfast room. Many times we had to wait for eggs, sausage, biscuits, etc. to be replenished Also, the pancake machine broke down on our 2nd... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear dlynch913, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2013 via mobile

Enjoyed the stay, all was good, too include a very good breakfast. A great new mexican rest. just around the corner. Both places on our recommendation list. Everyone we spoke with at this stop was very kind, helpful and polite.

Was this review helpful? Yes 1
Montgomery, Alabama
1 review
5 of 5 stars Reviewed February 19, 2013

So glad to find a pet friendly hotel when making an unexpected over night stay while traveling! The rooms were very nice and clean. The pet fee was reasonable and the staff showed me where I could walk my dog. The parking lot was also well lit which was great considering it was late.

Was this review helpful? Yes
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Additional Information about Holiday Inn Express New Albany

Address: 300 State Highway 30 West, New Albany, MS 38652
Phone Number:
Location: United States > Mississippi > New Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express New Albany 2.5*
Number of rooms: 49
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Also Known As:
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn

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