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Holiday Inn Express New Albany

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300 State Highway 30 West, New Albany, MS 38652
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Holiday Inn Express New Albany
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66 Reviews from our TripAdvisor Community

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Traveler rating
    30
    16
    15
    3
    2
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24
15
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (66)
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All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night, passing through. It was clean, the front desk clerk was very nice and helpful. The room was big. Minor flaws because it's not brand new anymore. The tub dripped. Some sheet rock behind the toilet had been patched. It's close to fast food restaurants. We had pizza delivered. I would stay again.

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Saint Louis, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we had no reservation but had to stop because grandson had an episode and could not sit in car anymore! staff noticed him being upset and got us into a room right away. It was staff apreciation day and the staff was in pool area with thier families. I bring this up because I expected this to be a hassle... More 

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Longmont, Colorado
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Saved a few bucks by booking online vs desk price. Great staff - Margot at the front desk was very friendly and helpful. Lobby and public areas very clean and well decorated. Nice room, very tasty breakfast with plenty of options. Would definitely stay again.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff at this hotel are amazing! Due to a series of circumstances, I ended up accidentally leaving my jewelry box in a room. I am in the process of moving, and this box contained not only jewelry, but also critical personal papers and money. The staff handled the situation beautifully. They tracked me down and returned it to me... More 

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Jefferson City, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was spacious, everything was clean and the beds were comfortable. Breakfast had biscuits & gravy, eggs, sausage. It even had a pancake maker (which is much quicker than waffle makers) very pleased and would stay again if passing through through

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Trenton, Georgia
1 review
5 of 5 stars Reviewed June 24, 2015

Great experience with the staff I recommend this hotel to anyone! I'll start with the staff they are friendly and down to earth great people I must say. My room was very quiet and clean. I have no complaints. Overall loved it.

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Tupelo, Mississippi
2 reviews
5 of 5 stars Reviewed June 11, 2015

Great location with super clean rooms and friendly staff. I visit this area for work and love staying at the Holiday Inn Express. The Director of Sales Amanda is wonderful and tons of help. She always goes above and beyond. I recommend this hotel to anyone who is doing business in the area or just traveling through with family.

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Saint Louis, Missouri
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 8, 2015

While on a recent trip to Oxford, Ms., I discovered that there were no reasonably priced hotels in Oxford and found this hotel in New Albany, Ms., about 40 miles between Memphis and Oxford. The property is fairly new and is good condition, the rooms clean and well maintained and the staff helpful and pleasant. I booked my room thru... More 

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Dallas texas
Level Contributor
160 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 25, 2015

Very friendly staff; common areas well-decorated and clean. Room was very musty smelling (better the next day after running the ac all night). Décor was very pleasant-bathroom could have been cleaner. Part of that may have been that the hotel was full-it would help to either update the commode and bathtub or at least, re-caulk. 3 floor hotel-elevator was not... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear eeplebneesta, We appreciate you writing a review about your stay. We are glad to know that you found our staff to be very friendly and helpful. Please accept our apology for the shortcomings you experienced during your stay. We also regret that we failed to meet you standards regarding our facilities and rooms. We would like to continuously provide... More 

Batesville, Arkansas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

The hotel staff was very friendly, and the hotel room was clean. The hotel and room were what you would expect from a Holiday Inn Express. My only surprise was the mattress. We were in room 105, and the mattress was very old feeling. Hard, with a big hump in it. I always try to stay in Holiday Inn Expresses... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear Shawna G, We would like to express our gratitude for your honest review and for staying with us. Thank you for making Holiday Inn Express as your preferred choice of lodging. While we are happy with your kind comments about our friendly staff, we regret to read that you did not entirely enjoy your stay with us due to... More 

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Prices are for 1 room, 2 adults
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