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Holiday Inn Express New Albany

2.5 of 5 300 State Highway 30 West, New Albany, MS 38652
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Holiday Inn Express New Albany
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Holiday Inn Express New Albany
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53 reviews from our community

Traveler rating
    25
    10
    13
    3
    2
See reviews for
19
13
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (10)
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Buckingham, ia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property was in excellent shape. The people at the desk were very pleasant and quick with a smile. The room was very clean and comfortable. The breakfast was included with a nights stay and had most anything you could ask for. I'd definitely stay here again.

Was this review helpful? Yes
Winfield, Alabama, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 14, 2015

Awesome place! Very clean rooms and super friendly staff! I witnessed the staff members treat everyone that walked in the door with the so much kindness. It was refreshing to stay somewhere that the people treated you as family. I highly recommend!! I will be staying here anytime I am in the area!

Was this review helpful? Yes 1
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you Ms Tammy for your kind review. I am so glad that we were able to exceed your expectations. We are so grateful that you chose to stay with us. We look forward to your next visit. Being away from home and placing yourself in our environment is something I hope you will never forget. More 

Aurora, Illinois
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

All of the staff members at this hotel have gone out of their way to be helpful & kind, from the young lady that checked us in at midnight to the elder lady that was in the breakfast room and everyone else in between. The grandmotherly woman at breakfast let my nephew have fun running around when there was no... More 

Was this review helpful? Yes
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you so much for the positive review. We try to create an environment here that is as similar as possible to your home. We look forward to seeing you soon. More 

Westfield, MA
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

My husband and I stayed here for a football game at Ole Miss. I also would agree that the bathroom could use a little tlc in that the sealant around the tub was shrinking, the hand bar in the tub was a little loose, and the shower curtain did not completely close to block water on the floor. However, the... More 

Was this review helpful? Yes 1
Franklin, Tennessee
Top Contributor
67 reviews 67 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 26, 2014

My husband and I stayed here for two nights while attending an Ole Miss football game. We arrived a little later than expected but we're greeted by a very "happy to see us," Miss Margo, at the front desk. It's always so nice to be on the welcoming end of southern hospitality. It puts me in a good mood even... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear Kim T, Thank you for taking the time to share your experiences. We appreciate the compliments on the room accommodations and friendly staff. Your opinion is very important to us, as it helps us identify areas in need of improvement. I would like to apologize for any inconveniences you may have experienced due to the condition of the bathroom... More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 14, 2014

I stayed at this location on October 10- October 12, 2014. The staff was very friendly and attentive when I checked in and out. The rooms are showing their age and the bathroom in my room could use some fixing up as well. The handrail in the shower was lose and the faucet had a black build up around the... More 

Was this review helpful? Yes 1
HIENewAlbanyMs, General Manager at Holiday Inn Express New Albany, responded to this review

onOctober 15, 2014 Thank you for the comments regarding your stay. I do apologize for the problems you experienced. I have just completed a workup on every room of the hotel with a list of things needed to be done. We are correcting the items you mentioned. We are in the process of updating the property in several other areas.... More 

Muscle Shoals, Alabama
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 20, 2014

Stayed two nights while doing the Tanglefoot Bike Trail. The staff was extremely accommodating and friendly. Margo at the front desk was super. There happened to be a manager's reception the two nights we were there so had complimentary appetizers and drinks. There was a wide variety of breakfast choices - not the usual bagel and peanut butter! I will... More 

Was this review helpful? Yes 1
HIENewAlbany, General Manager at Holiday Inn Express New Albany, responded to this review

Thank you so much for choosing to stay at Holiday Inn Express in New Albany. We was our pleasure to have you as a valued guest in our hotel. I also want to thank you for the compliment of our staff. We do hope you will stay with us again soon. More 

San Antonio, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 9, 2014

This hotel has had a facelift on the exterior and in the lobby. The rest of the hotel needs one too. My first room was extremely mildewy. I was given another room. The guest laundry was out of service. The ice machine was out of order. Front desk staff was nice and helpful. I will not stay at this hotel... More 

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HIENewAlbany, General Manager at Holiday Inn Express New Albany, responded to this review

Thank you for the comments regarding your stay. Of course we aren't happy that you left without being happy with your stay. We are in the process of updating the property in several areas. I do however want to make things right for you, so please contact me at the hotel to discuss further. Sincerely, More 

Lumber City, Ga.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2014

Dexter at the front desk was very nice when we checked in and Ally had a delicious breakfast, as well as Teresa front desk when we checked out next a.m.. All were polite and very courteous!! Would stay again.

Was this review helpful? Yes
TupeloHilton, General Manager at Holiday Inn Express New Albany, responded to this review

We want to thank you for choosing to stay at Holiday Inn Express in New Albany. It is wonderful to hear that you had a nice stay. I will gladly share your comments with the staff. We hope to see you again soon. More 

Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

2 hours after leaving the HIE I realized that I left my cell phone in the room. We stopped at the Holiday Inn Express in Forrest City, AR where Leigh at the front desk contacted Lauren Rhea at the HIE in New Albany. After two trips he found my phone! He then sent it to the HIE in Albuquerque our... More 

Was this review helpful? Yes 2
TupeloHilton, Manager at Holiday Inn Express New Albany, responded to this review

Thank you for choosing to stay at Holiday Inn Express in New Albany. We are happy to hear you had an enjoyable stay. We hope to see you again. More 

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Additional Information about Holiday Inn Express New Albany

Address: 300 State Highway 30 West, New Albany, MS 38652
Phone Number:
Location: United States > Mississippi > New Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express New Albany 2.5*
Number of rooms: 49
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Also Known As:
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn

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