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All 3 New Albany hotels

Holiday Inn Express New Albany

2.5 of 5 Hotel   |   300 State Highway 30 West, New Albany, MS 38652
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75%
Ranked #2 of 3 hotels in New Albany
A recent review
5 of 5 stars Reviewed March 9, 2014
ngj2 Albuquerque, New Mexico
  • Overview
  • Reviews (44)
  • Photos (37)
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44 people have reviewed this hotel

Traveler rating
    21
    8
    11
    2
    2
See reviews for
19
8
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed March 9, 2014

2 hours after leaving the HIE I realized that I left my cell phone in the room. We stopped at the Holiday Inn Express in Forrest City, AR where Leigh at the front desk contacted Lauren Rhea at the HIE in New Albany. After two trips he found my phone! He then sent it to the HIE in Albuquerque our... More

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Des Peres, Missouri
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 24, 2013

Best rate close to Ole Miss for a football weekend, booked 5 rooms for a group of couples. Room was large. It is convient to get to Oxford. The hallways to the rooms smelled like cigarette smoke. The front desk confused which credit card and name went to which rooms bill. On the 2nd morning, at 7 a.m, our room... More

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Traceva31, General Manager at Holiday Inn Express New Albany, responded to this review

Thank you for taking the time to make me aware of the problems you encountered during your last visit to our property. I am sorry for your issues that occurred during your stay. We have addressed the issues, and are currently correcting the problems, in regard to provide the best customer service that you come to expect while staying with... More

Top Contributor
83 reviews 83 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 16, 2013 via mobile

This is a Beautiful hotel, the entry way is stunning. We had an executive suite that was immaculate, spacious, very nice and roomy, tall shower head is a plus always in a nice size bathroom. Outside of the pancake maker not working properly, the breakfast was good and area stayed very clean. Th leads attending the breakfast area was very... More

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Traceva31, General Manager at Holiday Inn Express New Albany, responded to this review

Thank you for taking the time to write a review about your stay the our hotel. We value everyone of our guest and there opinions, good or bad. Our team is working really hard to come in each and everyday to make our hotel a better place to work and a great place to stay for everyone. Thanks again for... More

TN
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 23, 2013

Check in was extremely slow (even though I was the only person there checking in) due to receiptionist fielding phone calls instead of completing my check-in process. Overall stay was very good. Bed was comfortable, breakfast was very good, as well.

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Baton Rouge, Louisiana, United States
1 review
5 of 5 stars Reviewed October 19, 2013

They had the best rates anywhere close to Oxford, MS for an Ole Miss game, so I wasn't sure what to expect. We found a nice clean room with friendly staff... and a continental breakfast was included. The bed was comfortable and I found it to be quiet. I would definitely stay again and would recommend this place to others.... More

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Senior Contributor
43 reviews 43 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 14, 2013

We stayed here while we were riding the Tanglefoot Bike Trail. The beds are great and the pillows were awesome. Rooms was clean. Breakfast was like most other hotels. The staff was as friendly as you can get. We will stay again when we go back to ride Tanglefoot again just because they are bicycle friendly ,not to many places... More

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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

Stayed here for an out of town family wedding. The employee at the front desk was very nice, and it looked like the lobby had been updated, but our room was a little worn. The furnishings were ok, lots of outlets for charging devices. The AC unit was old and loud and the room smelled musty. Every thing was clean... More

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IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear kbn523, Thank you for taking the time to express your thoughts and concerns. It is great to hear you found our front desk staff very nice. We strive to give great and impressive service to all of our guests and it is regrettable you were not fully satisfied with your room accommodation and the breakfast served. Please remain assured... More

Saint Charles, Illinois, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 4, 2013

Front desk were helpful the food was great the time to eat was to short house keeping did a great job.The pool was small had way to much calorie in it. Very one who work there were friendly always willing to help us if they can. The room was small we had are three grand kids with us we could... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear Doris W, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies for any disappointment you may have had. We have taken note and wish to thank you for all... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 29, 2013

Stayed here over the weekend as I was in town for a funeral and I botched some things on my room reservations, but Tish who was smiling as soon as I entered the door was there to help! She straightened things out for me and relieved me of much stress and burden and made me feel very welcome even though... More

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Charleston
Top Contributor
179 reviews 179 reviews
130 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed August 16, 2013

We were greeted as we came in as Platinum Priority Club members, but they were out of the water/gift one usually receive on our arrival. We stayed in a king executive room, which was smaller than we would like, but sufficed for our overnight stay. The bathroom was quite small also. The breakfast was the typical hie breakfast,, but a... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express New Albany

Address: 300 State Highway 30 West, New Albany, MS 38652
Phone Number:
Location: United States > Mississippi > New Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express New Albany 2.5*
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Also Known As:
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express New Albany. Minutes from downtown New Albany, travelers appreciate how our atmosphere makes comfort and convenience a top priority. This three story, interior corridor hotel features 75 guestrooms (5 two room suites), fitness center, business center, an outdoor pool and the new Express Start Hot Breakfast Bar. Only 32 miles from Tupelo Regional Airport and 80 miles from Memphis International Airport. We are located off Highway 78 (exit 61) the main artery between Tupelo, MS and Memphis, TN. Visit New Albany, MS and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
49

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