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Holiday Inn Express New Albany

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300 State Highway 30 West, New Albany, MS 38652
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Holiday Inn Express New Albany
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Holiday Inn Express New Albany
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58 reviews from our community

Traveler rating
    25
    13
    15
    3
    2
See reviews for
21
15
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (15)
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Dallas texas
Top Contributor
155 reviews 155 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very friendly staff; common areas well-decorated and clean. Room was very musty smelling (better the next day after running the ac all night). Décor was very pleasant-bathroom could have been cleaner. Part of that may have been that the hotel was full-it would help to either update the commode and bathtub or at least, re-caulk. 3 floor hotel-elevator was not... More 

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Batesville, Arkansas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel staff was very friendly, and the hotel room was clean. The hotel and room were what you would expect from a Holiday Inn Express. My only surprise was the mattress. We were in room 105, and the mattress was very old feeling. Hard, with a big hump in it. I always try to stay in Holiday Inn Expresses... More 

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Jacksonville, Florida
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very surprised about this hotel, we paid only $77 and it includes the breakfast. The hotel is decorated very nice and the rooms are on the smaller side but very convenient . It has a great outdoor area with a pool and also next to the pool it has a cookout area , perfect for families, it is... More 

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1 review
4 of 5 stars Reviewed April 9, 2015

We were visiting family and this hotel was easily accessible from the highway and close to a supercenter and fast food. Staff was friendly and accommodating. Allowed small dog for $30 fee. Breakfast was mediocre your usual cereal breads etc. Eggs and sausage were not good. Room was pleasantly decorated but ssome items showed wear like the sofa that had... More 

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HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you for your stay at Holiday Inn Express New Albany MS. We like to present our guest an exemplary southern hospitality at this small town of New Albany. Although we were been able to provide good personal service, looks like we failed to provide you full satisfaction. We are very sorry to know this. We will always keep this... More 

Mountain View, Missouri, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2015

We were just stopping on our way to gulf shores. We were impressed with the cleanliness and size of the rooms. The breakfast was better than the breakfast we had to pay for at our hotel in gulf shores. The bathrooms are very roomy as well. Overall great place, the only downside is the parking lot was way too small.

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HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you Max for your stay with us at New Albany, MS. We offer the best southern hospitality in the town for all the travelers at Holiday Inn Express New Albany. We are very happy to know you liked the accommodation we provide you. We want to thank you again for your valuable time to write a wonderful review for... More 

Buckingham, ia
Contributor
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 9, 2015

The property was in excellent shape. The people at the desk were very pleasant and quick with a smile. The room was very clean and comfortable. The breakfast was included with a nights stay and had most anything you could ask for. I'd definitely stay here again.

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Winfield, Alabama, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 14, 2015

Awesome place! Very clean rooms and super friendly staff! I witnessed the staff members treat everyone that walked in the door with the so much kindness. It was refreshing to stay somewhere that the people treated you as family. I highly recommend!! I will be staying here anytime I am in the area!

Was this review helpful? Yes 1
HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you Ms Tammy for your kind review. I am so glad that we were able to exceed your expectations. We are so grateful that you chose to stay with us. We look forward to your next visit. Being away from home and placing yourself in our environment is something I hope you will never forget. More 

Aurora, Illinois
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014 via mobile

All of the staff members at this hotel have gone out of their way to be helpful & kind, from the young lady that checked us in at midnight to the elder lady that was in the breakfast room and everyone else in between. The grandmotherly woman at breakfast let my nephew have fun running around when there was no... More 

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HIENewAlbany, Manager at Holiday Inn Express New Albany, responded to this review

Thank you so much for the positive review. We try to create an environment here that is as similar as possible to your home. We look forward to seeing you soon. More 

Westfield, MA
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

My husband and I stayed here for a football game at Ole Miss. I also would agree that the bathroom could use a little tlc in that the sealant around the tub was shrinking, the hand bar in the tub was a little loose, and the shower curtain did not completely close to block water on the floor. However, the... More 

Was this review helpful? Yes 1
Franklin, Tennessee
Top Contributor
72 reviews 72 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 26, 2014

My husband and I stayed here for two nights while attending an Ole Miss football game. We arrived a little later than expected but we're greeted by a very "happy to see us," Miss Margo, at the front desk. It's always so nice to be on the welcoming end of southern hospitality. It puts me in a good mood even... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express New Albany, responded to this review

Dear Kim T, Thank you for taking the time to share your experiences. We appreciate the compliments on the room accommodations and friendly staff. Your opinion is very important to us, as it helps us identify areas in need of improvement. I would like to apologize for any inconveniences you may have experienced due to the condition of the bathroom... More 

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