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Hilton Garden Inn Jackson/Madison

#1 of 2 Hotels in Madison
Certificate of Excellence
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320 New Mannsdale Road, Madison, MS 39110
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Hilton Garden Inn Jackson/Madison
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    214 reviews from our community

    Traveler rating
      130
      66
      13
      5
      0
    See reviews for
    70
    28
    15
    85
    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (21)
    Date | Rating
    • English first
    • French first
    • Any
    English first
    • All months
      (214)
    • Mar-May only
      (54)
    • Jun-Aug only
      (60)
    • Sep-Nov only
      (38)
    • Dec-Feb only
      (62)
    All months
    Clinton, United States
    1 review
    5 of 5 stars Reviewed 1 week ago NEW

    This hotel is situated in a wonderful location, near great restaurants and shopping. The staff were friendly, knowledgeable and very accommodating. I felt welcomed and very much at home. I highly recommended this hotel if you are ever in the Madison, MS area.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Lake Orion, United States
    1 review
    4 of 5 stars Reviewed 2 weeks ago

    I was working at the Nissan plant in Canton, The Hilton Garden is very close to the plant. Has every easy access to highways and has great restraunts in walking distance. This is a very clean and friendly hotel to stay at.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Thank you for taking the time to review our hotel. All of us here appreciate your continued business! See you soon! More 

    MUrfreesboro, United States
    1 review
    4 of 5 stars Reviewed 4 weeks ago

    Can't get the bed adjusted to comfort. The numerous times I have stayed here the beds although seem to be of good quality I have a sore back the next day. I would recommend just good firm mattresses instead of the adjustaable type.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Your comfort while visiting us is one of our top priorities. I am sorry that you experienced problems with the adjustable bed. We do have some rooms available with just a standard mattress (not adjustable) and I would be happy to make sure you receive this type of room on subsequent stays. Let me know when you're headed back our... More 

    2 reviews
    5 of 5 stars Reviewed 4 weeks ago

    I stayed at this hotel in December for 3 weeks. We were opening a Longhorn in the area and I must say the staff was so friendly and very professional! Cleanliness of the rooms were awesome! Everyone made us feel right at home! I highly recommend this hotel and will be back to visit soon!

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Thank you so much! We surely enjoyed getting to know you and the rest of the group during your stay! More 

    Mandeville, United States
    1 review
    5 of 5 stars Reviewed 5 weeks ago

    Clean hotel with an excellent friendly staff. Greeted warmly all around the grounds by Hilton employees. I have stayed at this site over 50 times over the last 8 years. I recomend it to my work related reps as well as family.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Thank you very much for your continue patronage! We love getting to know all of our regular customers! More 

    Prairieville, United States
    1 review
    5 of 5 stars Reviewed January 23, 2015

    The staff was very friendly and helpful. Having the check in ahead of time was very helpful. The beds were very comfortable. It was a very clean hotel. The breakfast was really good. The amenities were good. The rooms were nice and quiet. I would stay here again. Beautiful fireplace in the lobby area. Close to shopping and restaurants.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Thank you so much for your kind words and 5 Star review! We all truly appreciate it. Also, thank you for mentioning your experience with the eCheck-in process. We are very pleased to be able to offer that convenience to our guests. Thanks again! More 

    2 reviews
    4 of 5 stars Reviewed January 23, 2015

    The staff was very accomadating and the location is near a few dining places though the hotel restaurant is only open for breakfast. The hotel has a nice meeting room and is locatedd next to a shopping center.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    We very much appreciate your great review and travel tips. Thank you for your business! More 

    Clarkston, Michigan
    Senior Contributor
    26 reviews 26 reviews
    7 hotel reviews
    16 helpful votes 16 helpful votes
    4 of 5 stars Reviewed January 22, 2015

    Stayed here for a few nights, nice / clean & quiet in a decent location of restaurants etc around the area. Many people from work stay here all the time so I already knew it was a nice hotel so it was easy to pick.

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Thank you for review and for choosing to stay with us. We hope to see you again soon! More 

    1 review
    5 of 5 stars Reviewed January 2, 2015

    Would love for my family to have the expereince of this hotel. It was very clean. Breakfast was great. Locastion was even better. Very friendly staff. My family and I will be visting this location again when the time premitts us to travel.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Thank you so much for your kind words! We appreciate your business, and hope to see you again soon! More 

    French Camp, United States
    1 review
    5 of 5 stars Reviewed December 31, 2014

    We frequently stay at this particular Garden Inn. We always enjoy our stay and the accommodations are always above par. The hotel staff are friendly and eager to accommodate your needs. The breakfast is the best, so many choices and the food is wonderfully prepared.

    Review collected in partnership with Hilton Garden Inn

    Was this review helpful? Yes
    Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

    Thank you so much for your review! I will be sure to pass along your comments to the Chef and the entire kitchen staff. See you soon! More 

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    Additional Information about Hilton Garden Inn Jackson/Madison

    Address: 320 New Mannsdale Road, Madison, MS 39110
    Phone Number:
    Location: United States > Mississippi > Madison
    Price Range (Based on Average Rates): $
    Hotel Class:3 star — Hilton Garden Inn Jackson/Madison 3*
    Number of rooms: 134
    Reservation Options:
    TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hilton Hotels, Orbitz, Travelocity, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn Jackson/Madison reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Hilton Garden Inn Madison Hotel Madison
    Hilton Madison

    22 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    Room types
    • Kitchenette
    • Non-Smoking Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Questions? Get answers from Hilton Garden Inn Jackson/Madison staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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