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Isle of Capri Casino Hotel Lula

2.5 of 5
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777 Isle of Capri Parkway, Lula, MS 38644
Isle of Capri Casino Hotel Lula
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Lula
A recent review
4 of 5 stars Reviewed March 18, 2015
Protondecay Bentonville, Arkansas
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52 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Where to start. I arrived at the lobby, which looks much like a miniature golf course. I went to my room in the Palm Terrace and walked past the employees BSing and smoking in front of the entrance. I went to open the door for myself and a security guard pushed his way through. I wandered down the hall towards... More 

Was this review helpful? Yes 1
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi there, while some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We'd like to discuss your experience in more detail to learn how we can make your next visit a much better one. Please give us a call at 662-363-4600 or send us an email at CustomerAlert@islecorp.com. More 

Bentonville, Arkansas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 18, 2015

My stay was for one week for business in Helena Arkansas, which is just across the Mississippi River. My room was very clean. It was cleaned every day. The room had a place to hang my suit and other clothing. The bed and pillows were comfortable. The security staff was very friendly and helpful. I used my business AMEX and... More 

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IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for your feedback on our hotel! We're glad you enjoyed your stay with us and we hope to see you again for future business trips or a weekend away! More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 2, 2015

This place was not as glamorous as I imagined it would be but it was not bad at all. The staff was polite and the place was very clean. They had employees wiping down seats and games, security walking around and also had plenty of staff available at the cashier desk. I had a good experience for it being my... More 

Was this review helpful? Yes 1
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for your review. We're glad to hear you had a good experience at our casino. We hope to see you again soon! More 

Birmingham, Alabama
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 11, 2015

Where do I start. The hallways reek of smoke, upon arrival our toilet was broken, which my husband fixed. The sink was permanently stopped up, and when trying to run water I noticed it was YELLOW and slimy. So gross! The walls are also paper thin and we could here our neighbors yelling and partying until 1 am in the... More 

Was this review helpful? Yes 1
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

While some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We are sorry your stay with us was not as enjoyable as it should have been. We would like to discuss your experience in more detail to learn how we can make your next visit a much better one. Please... More 

Oelwein
Top Contributor
227 reviews 227 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed January 9, 2015

I did not stay here so can't comment on a room. The lobbies look clean. I did play in the casino and it is Ok. The buffet was a tad pricey for what they serve but everything was neatly displayed. They could improve on restocking and some waitresses do not refill drinks. Overall your average casino.

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Steven, thanks for your review. We'd love to know how we can make your next visit even better. If you would, please email us at CustomerAlert@islecorp.com or give us a call at 662-363-4600. More 

New York, NY
Top Contributor
50 reviews 50 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed October 26, 2014

Overpriced in terms of location and what you get for the money. Average accommodations. The rooms were clean though. They were sold out of the room type I reserved, so they gave me suite. That was cool, and the appropriate thing to do. I guess if you are going there for the casino, you will pay whatever they charge. If... More 

Was this review helpful? Yes
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Thank you for your review. We would love to know how we can make your next visit better. Please give us a call at 662-363-4600 or send us an email at CustomerAlert@islecorp.com. We look forward to hearing from you. More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 15, 2014

We were in town for the King Biscuit Blues Festival. AAA booked us at a hotel that was supposed to be nearby, but was nearly an hours drive away. We checked out and got a room at Isle of Capri. Both hotels were attached to Casinos, but Isle of Capri cost us more for one night than 2 nights at... More 

Was this review helpful? Yes 1
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lula, responded to this review

Hi Frank, while some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. We are sorry your stay with us was not as enjoyable as it should have been. We would like to discuss your experience in more detail to learn how we can make your next visit a much better... More 

Jackson, Mississippi
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 29, 2014

I've stayed here many many times over the years and it's always been a great experience. The rooms are always very nice and clean. I'm a germ-a-phobe and don't have any issues staying here. There is an indoor and outdoor pool and a hot tub which have always been very clean. My advice is to go to the pool at... More 

Was this review helpful? Yes 3
Oklahoma City
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2014

This is an awesome place. We went for the weekend and stayed on the coral reef side. The room was very clean and had the amenities it advertised. The gambling was also good. Didn't come home rich but my husband and I had a really good time. The waitresses were very good with keeping us in drinks all weekend. The... More 

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Birmingham, Alabama
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 24, 2014

Enjoyed my weekend stay at "The Isles of Capri"!! The king-size suite was very roomy and maintained!! NICE,THICK and Soft Towels!! The shower was Great!! The ice machine on the 1st floor was very plentiful. The staff was friendly and Security was visible. The casino had a live band ,playing " Great Music". The buffet was very tasty and the... More 

Was this review helpful? Yes 3
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