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Comfort Suites

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1820 Jefferson St., Laurel, MS 39440
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Comfort Suites
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Ranked #7 of 11 Hotels in Laurel
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34 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Laurel, Mississippi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed January 23, 2015

The front desk was helpful and polite. The first room appeared clean and then when I sat on the bed I found 15-20 nail clippings between the beds.....yuck. Called the front desk and he said I could get a new room. In the new room no nail clippings on the floor but tub/shower area is stained and has black mildew... More 

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1 review
1 of 5 stars Reviewed December 4, 2014

Rooms are upwards of 90$, constantly booked up with truckers and construction workers who leave the lobby filthy. The hotel hires sex offenders. Rooms are NOT suites they are just rooms. Staff is unfriendly. Pool has not been cleaned in what seems like months. There is no elevator. Breakfast is stale and I witnessed the breakfast employee place out food... More 

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Travelers are raving about these Laurel hotels

Top Contributor
72 reviews 72 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 12, 2014

Although friendly staff, this hotel was dirty. Had to walk in through an area that was rank with old smoker smell, carpet was dirty, and by nightfall it was evident we were staying in a place occupied by mostly truckers and on-the-road type utility workers. There was a one inch gap between our room door and the door jam -... More 

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1 review
2 of 5 stars Reviewed August 16, 2014

The first room smelled very bad, was humid, and had bad stains on walls, carpet, and mattresses. After relocating to another room, we found the same there with the addition of torn carpet, stale cigarette smell and a missing drawer. We then requested and received a refund. The front desk employees were friendly, fast, helpful and understanding.

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Boones Mill
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 9, 2014

My grandchildren and I stayed here on August 1, 2014 as we made our way from Virginia to Boones Mill. We were treated like family, and the kids (8-9-13) loved it. A very good experience after a long day on the road.

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Loudon, Tennessee
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 6, 2014

This hotel should be called a Quality Inn or lower, not a Comfort Suites. The room was ok, the pool area had cigarette butts on the ground and was very small with cheap plastic chairs to sit on. Too bad because it could be very nice with the palm trees and nice landscaping. Breakfast was standard except they had stale... More 

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5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 25, 2014

The b/r was not clean. The couch looked like it had stripper dust on it. We went to eat breakfast at about 9:05. The waffle maker was already turned off and she wouldn't make fresh coffee bc she said it would be a waste. We were rushed out. I had to ask them to drag the pool, then my son... More 

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Satsuma, Alabama
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2014

This was my first time visiting Laurel Mississippi (not all that impressed). We stayed at the Comfort Suites for 4 nights. The rooms were clean, the breakfast was okay, and the pool area was well kept. The bed was a bit too hard but not unbearable. I will say this though, every staff member I encountered was super nice. Honestly,... More 

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Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 6, 2014

Needed an overnight stop. Reasonable rate, desk clerk inhospitable, no elevator to 2nd floor. Non-smoking room reeked of cigarettes, cigarette burn in carpet, phone didn't work. Beds & couch comfy. Breakfast buffet nice; fruit needed restocking. Breakfast attendant friendly & helpful. Walking distance to Buffalo Wild Wings.

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Alexander City, Alabama
1 review
5 of 5 stars Reviewed April 29, 2014

I reserved a suite and was very pleased with my accommodations. The room was very clean and I really enjoyed my stay. The complimentary continental breakfast is a bonus and worth the stay. I will stay there again on my next trip.

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