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All 11 Laurel hotels

Comfort Suites

2.0 of 5 Hotel   |   1820 Jefferson St., Laurel, MS 39440
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26%
Ranked #8 of 11 hotels in Laurel
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23 people have reviewed this hotel

Traveler rating
    4
    2
    6
    4
    7
See reviews for
6
Couples
0
1
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Albertville, Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 26, 2013

I called en route to the hotel and spoke to the lady at the front desk asking what time we could check-in because we had arrived earlier than expected in town. It was about 10am. She said we could check in at 12pm. We had lunch,did some shopping and arrived at the hotel at 11:50am. I walked into a musty... More

Was this review helpful? Yes 1
Hunlock Creek, Pennsylvania, United States
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 4, 2013

The hotel was nice enough, although a little overpriced for the area and hotel itself. The staff was amazing and so friendly, always with a smile, friendly greeting, and curious to know how you were doing (love the Southern hospitality). The breakfast was great and there was plenty of room for the 6 of us that traveled together! The hotel... More

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Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 9, 2013

The hotel appears sketchy when you pull up. While I was getting my luggage I saw a couple of cars pull up then pull away. If I hadn't already paid for my room online I may of gone elsewhere. On a Friday night there were only a handful of cars in the lot. My kids thought it looked like a... More

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Douglas, GA
Top Contributor
114 reviews 114 reviews
81 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 22, 2013

I'm staying here for the first time tonight and I'll be honest I was a little scared when I pulled up to the property as outside is not well kept and the main entrance small entry door is not very welcoming. However as you get into the hotel it started to look better. As a veteran traveler I've stayed at... More

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LorrieS468, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Crystal Springs, Mississippi
Top Contributor
59 reviews 59 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 26, 2013

Good location right next to I-59 and 16th St., which appears to be the main strip for Laurel; and not far from downtown either. Also, 12 minute drive from Ellisville and Howard Industries area. This hotel is 2 stories with no elevator - not a real problem but be aware. The layout is like a very irregular polygon. It does... More

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LorrieS468, General Manager at Comfort Suites, responded to this review

Thank you for your feedback. We look forward to seeing you again on your next visit through Laurel. Sincerely, Lorrie Sumrall GM-MS109 More

Tupelo, Mississippi
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 26, 2013

I was very skeptical about staying at this hotel after reading the reviews but I am glad that I went against the reviews for once. One review talked awful about the gentleman working at the front desk, Tony. I was hoping that he would be working when I stayed so that I could judge his actions against the review and... More

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LorrieS468, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to send your feedback. I along with my staff works very hard to meet & exceed your expectation. I am pleased that your stay was enjoyable. We look forward to your next visit. Sincerely, Lorrie Sumrall GM-MS109 More

Brandon, Mississippi
1 review
1 of 5 stars Reviewed March 30, 2013

This is a very nice hotel as far as cleanliness but the customer service is HORRIBLE! From the time my bestfriend and I walked threw the door Desk clerk Tony didn't greet us and after getting our price mixed up and after I said he was wrong he went BALLISTIC!! he screamed at my bestfriend and I and all we... More

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Travelers are raving about these Laurel hotels

Pembroke Pines, Florida
Top Contributor
66 reviews 66 reviews
49 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed July 29, 2012 via mobile

Hotel is not like i have become used to with the comfort inn and suites. I was not impressed. Hotel is not only dated, it was not clean and appliances in room need replaced. Lobby was not a good first impression. It was dirty and surrounded by glass that would be beautiful it they took time to clean it. Nor... More

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Laurel
1 review
1 of 5 stars Reviewed July 5, 2012

I will never use this hotel again. They have a very bad attitude towards their customers. They also charged me three times for the same room. Still trying to get this straight.

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Lafayette, Louisiana
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 30, 2012

When I worked around Laurel MS.I stayed at the Comfort Suites. It was great. Staff and management were great. Clean comfortable room. Nice pool area. Great breakfast. My job cancelled on the third day 3 hours after check out time and they did not charge me for the third day. Not many places are that considerate. When I work in... More

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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel
Comfort Hotel Laurel
Comfort Suites Laurel
Laurel Comfort Suites
Address: 1820 Jefferson St., Laurel, MS 39440
Location: United States > Mississippi > Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #8 of 11 hotels in Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
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