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All 11 Laurel hotels

Holiday Inn Express Hotel & Suites Laurel

2.5 of 5 Hotel   |   2008 Jefferson Street, Laurel, MS 39440
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48%
Ranked #4 of 11 hotels in Laurel
A recent review
5 of 5 stars reviewed 4 weeks ago
dorsbun Fort Smith, Arkansas
  • Overview
  • Reviews (27)
  • Photos (6)
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  • Room tips (8)
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27 people have reviewed this hotel

Traveler rating
    1
    9
    7
    4
    6
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6
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
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English first
Fort Smith, Arkansas
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on a recent trip to Florida. It was a very nice place. Comfortable beds. Nice lobby and breakfast area. We had a great breakfast before we journeyed on to our destination. We even were able to get our group of rooms together and play cards in the eating area. Great time, Great staff.

Was this review helpful? Yes 1
Satish A, General Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

We thank you very much for your kind remarks about your most recent stay at our hotel. We are so happy to note that you had a very memorable stay. Our team works very hard to keep our valued guests highly satisfied. We hope to see you again at our hotel during your future visit to Laurel, Mississippi. More

Top Contributor
83 reviews 83 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 28, 2014

I was in Laurel on business just before Christmas. The room was clean and comfortable, and the service was friendly and helpful. They gave great directions to where ever I needed to go, and took the time to share their insights of dining options. I'll be back next time I'm in Laurel.

Was this review helpful? Yes 1
North Mississippi
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 23, 2014

Checking in went well and I was able to access my room quickly. Lights were a bit hard to find, but not too bad. Room was large and comfortable. I had a king with sleeper couch room and the fridge/dining area was a nice touch. Finding the Buffalo Wild Wings located right behind it was a nice tough. Apparently Wednesday... More

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Knoxville, TN
Top Contributor
50 reviews 50 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 23, 2013

The staff at this hotel was really nice, and the free breakfast was pretty good. I was disappointed to find that the quality of cleanliness and facilities were not as good as I had experienced at other Holiday Inn Express properties; while the bathroom was about 50% larger than the bathrooms at most similar properties, the tub in my room... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Dear EastTNVol, Thank you for the feedback. It is lovely to hear you liked the breakfast and found our hotel and staff nice. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. I'd like to apologize for the issues you experienced at our hotel. I... More

Texas
Top Contributor
77 reviews 77 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed September 9, 2013

Second time staying in this hotel. It is accommodating to the area, nothing luxury but nice to have the marble tops in the hotel. It got an average rating, not comparing it to any other hotels I've stayed at, just for what is available in the geography. Main complaint is the pool chemicals.... so strong they hit you at the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Dear mikni2wri, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable accommodations. Please accept our sincere apology for the issues you experienced during your stay. Rest... More

Texas
Top Contributor
74 reviews 74 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2013

We stayed here for our last night to end our trip. It has everything expected of a Holiday Inn express. Good breakfast, beds etc. The wifi is very slow and the business center computers did not work well. It is a stopping point for oil workers coming or going to work. We did not use the pool but it look... More

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Troy, Alabama, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 4, 2013

The room was large and the ceiling fan was a welcomed plus. However the compressor on the air conditioner was very loud when it kicked in , the toilet continually overflowed in the tank, and the radio was defective. The breakfast bar was good but not as excellent as found in other HI Express hotels. The desk clerk was not... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Dear KingKorona, Thank you for providing us with a very considerate review and thank you for staying with us. Please accept my sincerest apologies for the air conditioning and toilet issues you experienced. I understand the discomfort this caused you. These concerns will be addressed immediately. Again, I do apologize and regret that this impacted your experience at our hotel.... More

Oxford, Mississippi
Contributor
16 reviews 16 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 28, 2013 via mobile

Unless you are a heavy sleeper or travel with an excellent sound machine app, it is tough to get a good night's sleep here. Too bad because the owner is on site and a nice guy. The coffee is decent. The decor is quite attractive if showing a bit of wear (torn corner of arm on siting chair). The water... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Laurel, responded to this review

Dear AjaBlue, Thank you for your feedback and your stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the accommodations received. We do hope that you give us a chance in the future to show you how great our hotel is. If... More

Lake Ozark, Missouri
Top Contributor
67 reviews 67 reviews
59 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 17, 2013

I am not sure why there are so many negative reviews on this hotel. I wasn't planning to stay because of that, but a friend reassured me she had stayed there more than once, and that it was a nice facility. I was pleasantly surprised. the hotel seemed very clean and the staff very helpful. The only thing keeping me... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 11, 2013

Stayed here overnight on a trip to pick my husband up from work , he was coming in on a bus from North Dakota , we was just going to relax while waiting for the bus , very clean hotel with indoor pool and hot tub !!! The kids wanted to swim but the pool was freezing cold and smelled... More

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Additional Information about Holiday Inn Express Hotel & Suites Laurel

Address: 2008 Jefferson Street, Laurel, MS 39440
Phone Number:
Location: United States > Mississippi > Laurel
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Laurel 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Laurel
Holiday Inn Laurel
Holiday Inn Express Laurel
Laurel Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
New Laurel, MS Hotel Offers a Gracious Welcome Oak-lined streets welcome you to our new hotel, the Holiday Inn Express Hotel & Suites Laurel. Located off I-59, our hotel in the historic town of Laurel is centrally located between Meridian, Hattiesburg, and Jackson, Mississippi. Families enjoy lodging at our charming Laurel, MS, hotel because it offers easy access to nearby attractions. Located within 10 miles of our hotel are the Lauren Rogers Museum of Art, the Magnolia Center and the Sawmill Square Mall. You can experience life as it was in the 1880s when you visit Landrum's Country Homestead & Village. With over 50 buildings on 10 acres, this is where 'history comes to life' at this living history museum. Corporate guests are impressed with the accommodations of our Laurel hotel and its location near local businesses such as the South Central Regional Medical Center, Howard Industries and Masonite. The hotel has two meeting rooms and can seat up to 70 guests. We also offer free high-speed, wireless Internet access throughout the hotel. Lodging in our Laurel, MS hotel pleases business and leisure travelers alike with our complimentary, hot breakfast bar that features our signature cinnamon rolls. Guests can devote time to relaxing in our indoor pool, whirlpool, and sauna or workout in the fitness center. There's even a sports court! Book your reservations today for our great Laurel, MS hotel's deals and rates. ... more   less 
Number of rooms
81

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