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Hampton Inn & Suites Laurel

#1 of 11 Hotels in Laurel
Certificate of Excellence
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1509 Jefferson Street, Laurel, MS 39440
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Hampton Inn & Suites Laurel
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Hampton Inn & Suites Laurel
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125 reviews from our community

Traveler rating
    64
    40
    13
    6
    2
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39
18
11
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (32)
  • Jun-Aug only
    (34)
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    (31)
  • Dec-Feb only
    (28)
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Columbia, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was our half way point and we were very happy with the decision to stop here. Start the day with a nice hot breakfast and now on to a 5 day Carnival Cruise out of New Orleans. This was our first stay at this Hampton but will not be our last.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

We hope you enjoy you cruise and we look forward to your next stay here at the Hampton Inn & Suites El Paso/East . Thank you. More 

Bowling Green, United States
5 of 5 stars Reviewed 1 week ago

This was the most pleasant hotel stay that we have ever had. I would recommend this hotel to anyone we have stayed in other hotel in Laurel. They didn't feel exactly clean. But this Hotel was quiet , clean, food was good and the service was GREAT!

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

Thank you for saying you think our service is great here at the Hampton Inn & Suites Laurel Ms. We hope to be seeing you again soon. More 

Joliet, Illinois
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even though the reason for being at the hotel was for a funeral the hotel room made it a lot more pleasant. I checked in online and so I already had my room reserved which was a great feature. The room was very roomy and clean and the lobby was very inviting. I would definitely stay at this hotel again... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

Our condolences on your loss. It is nice to know your stay here at the Hampton Inn & Suites Laurel make things a little easier. Thank you for your nice review and we do look forward to seeing you under better circumstances. More 

Bremen, Georgia
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Family was on our way to NOLA to leave on RCI Serenade of the Seas and I just was to tired to drive anymore. So pulled into Laurel and saw this Hampton. No reservation just walked in and got a nice rate for a double nonsmoking. Friendly service, clean and quite room and the breakfast Saturday morning was a great... More 

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

We are glad to read you think we have friendly service here at the Hampton Inn & Suites Laurel and would like to thank you for such a good review. We look forward to seeing you on your next trip our way. More 

BRMERTON, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Outstanding place, good service and clean. I have stayed in a lot of places through my career and this place is by far the best. If you have encounter a problem they will go out of their way to fix it and make you feel at home. This place is also family friendly, everything (stores) are with in distance to... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

Thank you for saying you think our hotel has outstanding service and is clean. Your review of our hotel the Hampton Inn & Suites Laurel is very appreciated and we hope to be seeing you again soon. More 

Brandon, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Wonderful experience. Clean, staff very pleasant and professional. Breakfast more than adequate. Plenty of room to sit and enjoy the breakfast. Nothing to complain about. Even the normal weekend noise from other travelers was muted.

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

We are glad to read you enjoyed your golf weekend here at the Hampton Inn & Suites Laurel . Thank you for such a good review and look forward to seeing you again. More 

Nolensville, Tennessee, United States
Top Contributor
77 reviews 77 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 5 weeks ago

My two children and I arrived around 9 pm on a Thursday night after a long drive from Nashville, TN. I had checked in online and was asked for my AARP card upon arrival. The first room we were given had a non-working frig and someone had left several packages of ice cream in the freezer section which stank. I... More 

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure... More 

Birmingham, United States
1 review
1 of 5 stars Reviewed March 7, 2015

At 6:30 am when I was needing to get showered and ready for work there was no hot water. I called the front desk and was told oh well the maintenance person checked it out and it was working yesterday. They knew they had a hot water problem or the maintenance person wouldn't have needed to check it out the... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

We apologize for the quality of service you received during your recent stay and the mismanagement of the situation. Thank you for your feedback regarding our water heaters. We know how important a hot shower is and your comments will help us to improve the situation. We hope you will consider staying with us at again in the future and... More 

North Florida, United States
1 review
4 of 5 stars Reviewed March 2, 2015

The hotel was excellent in comparison to the local flavor. The housekeeping staff were overly ambitious to enter the room on the morning of checkout to begin the cleaning process. They knocked 3 times between 9:30 and 10:30. We felt annoyed and rushed! The hotel is comfortable, but the staff could use some refining. Had a great dinner at The... More 

Review collected in partnership with Hampton

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

We are sorry you were disturbed on the morning you checked out. Please except our apologies. We hope you will be giving us another chance to show you how hospitable we can be on your next visit our way. Thank you. More 

Tuscaloosa, Alabama
Top Contributor
156 reviews 156 reviews
50 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed February 26, 2015

The room was very nice and very comfortable/clean. The staff did not make me feel as welcome as most other Hampton properties-- it seemed to me the staff was new and due to this had some issues-- my key had to be rekeyed twice on a 3 night stay.. Not a real big deal but inconvenient. Had a new person... More 

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KanaHotelGroup, Manager at Hampton Inn & Suites Laurel, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers... More 

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