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Quality Inn & Suites Southwest

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2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
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Quality Inn & Suites Southwest
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Quality Inn & Suites Southwest
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61 reviews from our community

Traveler rating
    18
    25
    9
    5
    4
See reviews for
16
22
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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  • All months
    (61)
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    (19)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (12)
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    (16)
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There are newer reviews for Quality Inn & Suites Southwest
See the most recent reviews
Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 25, 2013

We selected this place from an AAA book. Agree that the area was dicey. The room was very worn, a few faded stains on the bedspread, thin skimpy and worn towels but all appeared clean. They did say they were in the process of changing over to Quality Inn. Only a few fast food places nearby for dinner. We went... More 

Was this review helpful? Yes 1
Lafayette, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2012

I always choose this hotel when I work in Jackson, Ms. They are friendly, have a nice breakfast, the beds are comfy and the internet works well. I'm not looking for a ritzy upscale hotel, but a comfortable clean place where I feel safe and sleep well in the bed, which is what happens when I am here. I will... More 

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Thank you so much for taking time out to share your experience with us, online. As our repeat guest, your response means a lot to me and Comfort Inn Southwest Staff, with whom we share all our guests' feedback. We are delighted to know that you enjoyed staying with us, and we look forward to seeing you soon!... More 

Dickinson, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed September 13, 2012

We stayed at this hotel on the weekend of 9/7/2012, while in Jackson for a funeral. Although the area seemed a bit dicey, we noticed that the hotel had security out at night walking the parking lot. The room was clean, roomy, and we never had a problem with parking. We had a small dog and there was a nice... More 

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, We thank you for your review, and are glad that you and your family enjoyed our hospitality. It is our pleasure to serve our guest, and we certainly appreciate their acknowledgements! We look forward to seeing you soon! General Manager More 

Nelson, New Zealand
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 2, 2012

The neighbourhood seemed fine and is what would be expected near the intersection of an interstate and major highway on the edge of a state capital. We were quite comfortable walking to Walmart and a nearby restaurant although lack of footpath and suitable places to walk has been a constant issue in most of the places we have visited. Absolutely... More 

Was this review helpful? Yes 1
Apopka, Florida
Top Contributor
291 reviews 291 reviews
54 hotel reviews
126 helpful votes 126 helpful votes
1 of 5 stars Reviewed May 25, 2012

I was very dissappointed in this hotel. I know it was a 2 star but the reviews made me change my mind about reserving it. I usually stick to 3 stars. Don't stay here is my advice. We did not pull the covers down til bedtime and one of the beds had a few spots of blood on the sheet.... More 

Was this review helpful? Yes 3
Management response:

Guest after staying the night with us and while checking out in the morning showed us this picture and told us that there were blood spots on the bed covers, we know that washed bed covers would not have the blood spots that look like that, however we apologized to the guest and gave guest the discount and guest was... More 

Biloxi, Mississippi
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 30, 2012

Away from downtown, very nice and quiet place, close to walmart ,clean . The tv in the room didn't work good, but wireless internet was fast. It was nice for a night.

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Douglas, Georgia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 9, 2012

It was approximately 12:30 a.m.when my sister and I pulled into this Comfort Inn. I told her, at least with a Comfort Inn, you know what you are getting. Boy, was I wrong. This particular property was old and looked as if it had been recently renovated - poorly. The room which was NON-SMOKING smelled like cigarette smoke and the... More 

Was this review helpful? Yes 2
LaPlace, Louisiana
Top Contributor
186 reviews 186 reviews
43 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed April 2, 2012

We spent one night here and plan to use it as our stopover for future trips. The room was tired looking, but clean and quiet. The bed comfortable and contained a fridge and micro. There is a Walmart in walking distance and plenty of restaurants nearby.

Was this review helpful? Yes 1
Amarillo, Texas
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 28, 2011

The hotel room was clean but we had a nonsmoking room and the room badly smelt like smoke. There was also burn holes in both comforters from multiple cigarettes. It's my opinion that maybe the room was once a smoking room and wasn't remodeled and perhaps they just slapped a nonsmoking sign on the wall. It was late and we... More 

Was this review helpful? Yes 1
Chattanooga, Tennessee
Top Contributor
56 reviews 56 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 19, 2011

Well appointed rooms, very spacious and clean. Fantastic continental hot breakfast ready at 5:30am! Very quiet and nice place. Comfy beds!

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