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Quality Inn & Suites Southwest

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2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
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1 room 1 adult
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Quality Inn & Suites Southwest
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86 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Southwest
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Level Contributor
114 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

This was a very nice hotel. The staff was very friendly. Check in was very easy. The rooms were very clean. Breakfast was good they have a hot breakfast which is nice! The beds are comfortable. They have every channel on tv that I have at home which is nice. I would definitely stay here again.

Helpful?
1 Thank Crystalwarnick83
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, So nice of you to inform us of your enjoyable stay with us! We thank you for your feedback, which has served as a great booster to our entire staff. We would like it very much for you to come stay with us again, and give us an opportunity to provide you with same Quality hospitality! Wish... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 7, 2015 via mobile

Me and a friend stayed overnight while on a business trip, and were skeptical at first. Sure, the price was reasonable and even better splitting the cost of a room. But when we pulled up, we were nervous about being on the side that faced the interstate, especially since the road construction was going on during the night... but as... More 

Helpful?
3 Thank Molly R
Comfortinnsouthwest, Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Myself, and our staff are so glad to hear that you and, your friend enjoyed staying with us. We are happy to inform that the road construction is done! We sincerely thank you for detailing the room cleanliness of our guest rooms. Our housekeeping staff takes this very seriously, and are for ever thankful to hear back... More 

Littleton, Colorado
Level Contributor
156 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed February 2, 2015

We checked in about 1 am, after calling ahead and getting a reasonable quote, plus a AAA discount. We were just over the office, which was a little noisy. It did not interrupt our sleep, but not the quietest section. The breakfast was functional, which got us back on the road without the delay of a restaurant. Waffle maker, biscuits... More 

Helpful?
1 Thank Travelgurl1956
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you for choosing us and for your time taken in giving us your review. We are so glad to hear that you enjoyed our breakfast! We do have downstairs rooms with parking right in front of the room, and am sorry to hear that you did not get one of those rooms. I have shared your... More 

Spanish Fort, Alabama
Level Contributor
272 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

Room was clean & comfortable. Price was good. Easy on & off I20. Breakfast was typical for Quality Inn--waffles, cereal, yogurt, fruit. They offered biscuits & sausage gravy. Eggs were either boiled or a little round piece of egg from a box. I know this is the south, but some oatmeal packets to go with the packets of grits would... More 

Helpful?
1 Thank Pam M
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, So glad that you enjoyed what we have to offer in our guest rooms! Now a days high speed internet connection is become a commodity! We are very happy to provide that to our valued guests, along with flat screen HD TV, microwave, refrigerator, ironing board, coffee maker, and free hot breakfast. We thank you for choosing us... More 

Nags Head, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 16, 2015

Lots to like here that other motor inns in this price range often don't get right: Friendly desk folks, pet-friendly for a minimal extra charge, quiet (surprisingly quiet for so close to the interstate) room and HVAC, comfortable updated furniture, very good HDTV and channel lineup, fast free wi-fi, and clean room. There were some maintenance and upkeep issues with... More 

Helpful?
Thank homina2
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you so much for choosing us, and for your time taken to give us your review. We are glad to hear that you enjoyed our guest room amenities! As is our custom, we have shared your review with our entire staff, including maintenance staff, and we promise to uphold and improve our guest service standards. Thank... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 3, 2014

I stayed at this hotel after reading many reviews on it that it is a pleasant surprise. I would have to agree. The desk staff was super friendly. The room was huge. I did have two issues with my room. One was cosmetic in nature. There was a hole in the wall right next to the hair dryer and instead... More 

Helpful?
Thank Vonda B
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Vonda, Thank you so much for your time taken to give us your review. We are glad that you enjoyed our service and location! We are utilizing your feedback to make corrections in our guest room. We are equally in your gratitude for pointing those out. Smoking rooms do tend to have a smell to them, however, we are... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

I was pleasantly surprised by this Quality Inn run by the very friendly and attentive Trupti(Tru)Patel.The room was clean and comfortable.The complimentary breakfast varied and delicious.I would highly recommend this hotel,which is also conveniently located(off Interstate Highway 20) near several restaurants as well as a Wal-Mart.

Helpful?
1 Thank Kimberly P
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Kimberly, We are so happy to have served and provided you with great experience! I thank you on behalf of our proud and hardworking staff, for whom this review has been a booster. We promise to keep up to our guest expectation and more! We hope to serve you again soon. Thank you for recommending us! Trupti (Tru) Patel... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

Our family had a pleasant 1 night stay @ this hotel! The room was clean and stocked with toiletries and overall was well enough to get a good nights rest. I tend to bring my own towels when traveling b/c there are usually not enough for everyone and are dingy looking. I'm very glad to say the towels were spotless... More 

Helpful?
Thank Diana F
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Diana, Thank you for your valued business, and your positive review! The feedback that you have provided worked as a booster for our staff, as well as a correcting factor to improve our hospitality services. Guest satisfaction is extremely important to us, and for that we have made several upgrades of late; new carpet, new mirror frames, new blankets... More 

MS
Level Contributor
4 reviews
4 of 5 stars Reviewed September 8, 2014

After reading some older reviews, I was a bit leery about staying here. However, I was quite pleased I did. I was in town for work and needed to stay the night so I could bring my daughter home from college for the Labor day weekend. The hotel sits just off the I-20 and is in walking distance of essentials.... More 

Helpful?
Thank MSlovechild
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Hope you had a great Labor day weekend with your daughter and family! What a joy it is to give our guest a positive experience. We thank you for your business, and for your time spent to give us this review. We are glad that you enjoyed our hospitality and the location. We have used your feedback... More 

Little Rock, Arkansas
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 5, 2014

We had to spend the night on our way home from Florida. After 6 hours you just get tired but hate to spend $$. Well I got on my web search and found a Quality Inn located in Richmond, Mississippi just south of Jackson by 5 miles. What a deal. Newly redecorated top to bottom. I won't name names but... More 

Helpful?
Thank Marita D
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Marita, Thank you for staying with Choice Hotels, and for your time providing valuable feedback, and give such a positive review. Regretfully for us, I have to say that I believe this review is not for our property which is in Jackson, MS. I am sure you would like this to go to the rightful operator, which I think... More 

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