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All 47 Jackson hotels

Quality Inn & Suites Southwest

2.0 of 5 Hotel   |   2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
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Quality Inn & Suites Southwest
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74%
Ranked #13 of 47 hotels in Jackson
A recent review
5 of 5 stars reviewed 3 weeks ago
SandyBowman Vail, Arizona
  • Overview
  • Reviews (43)
  • Photos (18)
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  • Room tips (8)
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43 people have reviewed this hotel

Traveler rating
    13
    18
    5
    3
    4
See reviews for
14
14
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Smyrna, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Traveling to Texas and needed a place to spend the night. We booked ahead of time and took what we could get that was pet friendly. The property is old and in dire need of some upgrades. As I stepped into the room an odor of strong pet urine was evident. Honestly, if we were younger and it had been... More

Was this review helpful? Yes 2
Vail, Arizona
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is right off interstate . Clean, comfortable and quiet. Good variety for breakfast. Walmart across street. Gas price 7/12 was $3.32 gal. Tired, ate dinner at IHOP ( about a block away) and enjoyed.

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Ms. Bowman, We thank you on behalf of our staff for your feedback. We are so glad to know that along with our hospitality services, you also enjoyed our proximity to Walmart, Dollar Tree, gast station with very resonalble rates, and Ihop!!! Our valued guests' review serves as a booster to us, and as testimony to our services for... More

Poplar Bluff, Missouri
Top Contributor
56 reviews 56 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed June 6, 2014

I must've got a different room at this Quality Inn...or too picky! We usually stay at Drury, but booked up...Where do I start with Quality, the rooms had a stale, smoked in smell, the bed covers and sheets were stained, cracks around doors you could drive trucks through, noisy ac... We always turn back covers to check for bugs, etc...and... More

Was this review helpful? Yes 5
Comfortinnsouthwest, Manager at Quality Inn & Suites Southwest, responded to this review

Dear guest, Thank you for taking the time to complete our online survey regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More

Dallas, Texas
Top Contributor
89 reviews 89 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 6, 2014

On a road trip and stopped here with my dog after reading the reviews. The room was 64.99 a bit over priced for what it is, but I felt safe. It is right on the side of the freeway and a WalMart is right across the street (just in case you need anything). I felt safe walking my dog on... More

Was this review helpful? Yes 2
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Michelle, Thank you so much for choosing us and for taking time out to give us a feedback. It is so important for us and our staff to get our valued guest's opinion on our product and service. We are very happy to learn that you had a positive stay with. We will see you again soon! Trupti (Tru)... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

Very nice, the staff was pleasant! Room was clean... Rested easy as no worries about the surroundings. Check it out so worth staying😀 it has breakfast in the morning that was a delight! Coffee in your room what more could you ask for? Shall I say nothing!

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive... More

Plano, Texas, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed March 27, 2014

My son and his friends stopped here for the night on their way to Atlanta. I read the reviews and it seemed like a good choice for the price. They reported back that it was clean, pleasant, quiet, and the breakfast was pretty good, some of the pastry was dry but they came to eat at the end of the... More

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Janet, Thank you taking time out to give us a review. your feedback is so very important to us. We are glad to hear that your son, and his friends enjoyed their stay with us, and we look forward to host them again! Thank you. General Manager More

Peoria, Arizona
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 28, 2014

We were a little leery when we saw the road leading up to this property. Admittedly, the condition of the street is not the property's fault, but it does leave an impression just the same. However, we were greeted very pleasantly and the room was better than some Quality Inns we've used. My wife and I both got a good... More

Was this review helpful? Yes 3
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Mr. Montgomary, Thank you so much for your time, and review. I apologize for the delay in response. Due to an error, my earlier response to your review did not post. Therefore I am rewriting my response! I am so glad that you and your wife had a great stay with us! Your feedback was very important to us... More

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Trupti (Tru) is the general manager who is very nice & hospitable. The room was cozy and the breakfast was amazing (all included in your stay)! If I ever go back to Jackson, MI I would definitely stay here again!

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Thank you so much for taking time out to give us a review..Myself and our staff truly feel rewarded by your kind response. We are so glad to have meet your expectations. Thank you for choosing our Hotel, and it will be a joy to serve you again! Trupti (Tru) Patel More

Charleston, South Carolina, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 17, 2014

We were headed to Dallas, needed a halfway point for the night. I chose this because it offered an in-room whirlpool in some rooms. My husband is disabled with severe RA, so after a long day on the road, something like this is very good. The staff was very friendly, accommodating. The hotel is a little older, but the feel... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2014

We stayed for one night during our holiday travels. Room was nice, and spacious. It had a microwave and refrigerator. Continental breakfast was great as well. Service was great. Location is also great. Right off interstate, next to IHOP and Wal-Mart.

Was this review helpful? Yes
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Additional Information about Quality Inn & Suites Southwest

Address: 2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Southwest 2*
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Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn

18 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
The Quality Inn & Suites Southwest is conveniently located at the intersection of Interstate 20 and Highway 18, less than four miles from Jackson State University. This Jackson hotel is minutes from the Mississippi Museum of Art, Mississippi Veterans Memorial Stadium sport and event facility, the Jackson Zoological Park and Millsaps College. The Jackson-Evers International Airport is just 12 miles away. Additional points of interest include the Mississippi Agriculture & Forestry Museum, the Ross Barnett Reservoir and the Mississippi State Capitol building. ... more   less 
Number of rooms
77

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