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Quality Inn & Suites Southwest

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2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
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Quality Inn & Suites Southwest
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Quality Inn & Suites Southwest
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69 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    12
    6
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • All months
    (69)
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    (19)
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    (22)
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Jackson, Mississippi
1 review
1 of 5 stars Reviewed 2 weeks ago

Booked one night through Expedia. Received TWO confirmations via email. Arrived around 5 and was told no record of reservation. I was forced to communicate with "Kathy" outside the lobby (but not outdoors, sort of in the middle like an anteroom) and we chatted through the equivalence of a bank teller window with one of those little pass-through trays. HUH??... More 

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Jacksonville
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The owners of the hotel are very nice and they even had a hot breakfast!! The pool is nice and clean and my room was nice and clean and the bed was comfortable, there is a mini fridge and microwave in the room. You are walking distance from walmart and a dollar tree. I would recommend this hotel.

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Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, We all are so thrilled to hear of your great stay with us! Thank you for complimenting our guest room's cleanliness, amenities, our swimming pool, and convenient shopping around us. We are so glad that you chose us as you on the way stop over. Our entire staff joins me in thanking you for your time taken... More 

Celeste
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here first night of a family vacation. Nice size clean room. Was surprised that breakfast had sausage gravy and biscuits, my favorite! Employees were helpful and very nice. Gate to back of facility was locked when we arrived and unlocked when we departed the next morning.

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Hope you had a great vacation time! We thank you for choosing us while on your way to your vacation. We are very happy and thankful to hear of your great stay with us! Thank you for complimenting our guest rooms and breakfast. We take great pride in the service we provide to our valued guests and feel... More 

Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I were heading through the area on our way west and stopped here. The rooms were large and spacious and the breakfast very good. The hotel was cheaper than most in the area and was clean. The beds were also very comfortable for my dad. It was a great stopover for the night. We would certainly stop... More 

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you so very much for choosing us as a stop over on your way. We are glad that you enjoyed your accommodations with us. Quality Inns stands for the Value they provide to its guests', so we are very happy to hear that you found us as such! Wish you a great day! We await your... More 

Sacramento, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 23, 2015

Staff was very friendly. Room was clean on the inside and comfortable. No elevator for the second floor. Breakfast sufficient but I wouldn't want to eat it 3 days straight. We used a coupon for a discount, wouldn't want to pay full price. Close to a few restaurants and a Walmart.

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Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, We are so thankful that you chose us, and have taken time out to give us an online review. We are glad to hear that you found your accommodation with us comfortable. Your feedback is very important to us, as it helps us to continually improve on our hospitality services. We wish you a great summer! Trupti(Tru)... More 

Elizabethtown, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 20, 2015

We were on a Motorcycle, Lady at Hotel at registration said we could put on concrete in front of room, that was where they usually put people on motorcycles, later a security person paid by the hotel said we could not park on the new concrete "which was about 3 years old by the way" but could on the old,... More 

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, We thank you for your time taken in giving us your review. Truly sorry for all the trouble you had with parking on the concreted area old or otherwise. They are as marked a 'No Parking ' zone, for number of reasons, mainly safety. As while checking out, I apologize again for your discomfort. We thank you... More 

Travelers are raving about these Jackson hotels

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 11, 2015

Hotel average. Cathy at the front desk pleasant and very helpful. Room was clean and the King bed was great! Got a good nights sleep! Furniture and bathtub worn. No food delivery other than Dominos and maybe Pizza Hut. We ended going to Waffle House.

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued guest, Thank you so much for choosing us, and for your time taken to give us this review. All our guest reviews are important to us, as they entice us to continue serving our guest, while providing them a Value stay, and keep improving ourselves. We hope to see you soon, have a great day! Trupti(Tru) Patel General... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 10, 2015

Visited twice in June in route to and from Atlanta. Hotel was clean and very comfortable. Breakfast was attractive and offered a good selection. Traveled with a toy poodle. Will stay here in future trips.

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review. So glad to hear of your positive stay with us. I will mention your compliments to Ms. Cathy! We look forward to seeing you again. Wish you a great summer! Trupti(Tru) Patel General Manager Quality Inn & Suites Southwest (601) 922-5600 More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

Customer service was great. Room was spacious and clean. Area was decent with a Walmart and restaurants in walking distance. I felt safe and comfortable. Cozy bed and yummy breakfast. In this price range I could not have done better.

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you for choosing us, and as online reviews has become a new 'word of mouth' for businesses, we especially thank you for taking your time out to give us your feedback. We are so glad to hear that you enjoyed our staff service, our facility and location! As Quality Inn brand of Choice Hotels, we take... More 

Goodyear, Arizona
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed April 10, 2015 via mobile

We stayed here last night. The room was dated but clean. Unfortunately, the toilet flush mechanism had a leak so you could hear it continually dripping inside the tank. Fortunately, you could close the bathroom door to shut out the noise. Went down for breakfast which was slim pickings. The had coffee, juice, a few bagels, some bread, cereal, waffels,... More 

Was this review helpful? Yes 2
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Thank you for your review. It is unsettling for us to know that you had less than comfortable stay with us. We wish that we were notified of discomfort wile staying with us, so that we could do all that is possible to make your stay more comfortable. Om breakfast, items are checked for quality control before... More 

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