We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites Southwest

2.0 of 5 2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Quality Inn & Suites Southwest
Professional photos View all
Browse nearby
Quality Inn & Suites Southwest
Write a Review

56 reviews from our community

Traveler rating
    16
    25
    8
    3
    4
See reviews for
15
19
4
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (14)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (16)
All months
Minneapolis, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, crisp sheets! Big room with sofa AND king bed, with little wall divider between the two making for some sense of "own space". Large HD TV. Very nice shower head. I couldn't have been more pleasantly surprised what $66 could buy us!! Will look for Quality Inns next time--for the sheets alone!!!!

Was this review helpful? Yes
Top Contributor
62 reviews 62 reviews
51 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a very nice hotel. The staff was very friendly. Check in was very easy. The rooms were very clean. Breakfast was good they have a hot breakfast which is nice! The beds are comfortable. They have every channel on tv that I have at home which is nice. I would definitely stay here again.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Me and a friend stayed overnight while on a business trip, and were skeptical at first. Sure, the price was reasonable and even better splitting the cost of a room. But when we pulled up, we were nervous about being on the side that faced the interstate, especially since the road construction was going on during the night... but as... More 

Was this review helpful? Yes 1
Littleton, Colorado
Top Contributor
90 reviews 90 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in about 1 am, after calling ahead and getting a reasonable quote, plus a AAA discount. We were just over the office, which was a little noisy. It did not interrupt our sleep, but not the quietest section. The breakfast was functional, which got us back on the road without the delay of a restaurant. Waffle maker, biscuits... More 

Was this review helpful? Yes
Spanish Fort, Alabama
Top Contributor
113 reviews 113 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

Room was clean & comfortable. Price was good. Easy on & off I20. Breakfast was typical for Quality Inn--waffles, cereal, yogurt, fruit. They offered biscuits & sausage gravy. Eggs were either boiled or a little round piece of egg from a box. I know this is the south, but some oatmeal packets to go with the packets of grits would... More 

Was this review helpful? Yes
Nags Head, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 16, 2015

Lots to like here that other motor inns in this price range often don't get right: Friendly desk folks, pet-friendly for a minimal extra charge, quiet (surprisingly quiet for so close to the interstate) room and HVAC, comfortable updated furniture, very good HDTV and channel lineup, fast free wi-fi, and clean room. There were some maintenance and upkeep issues with... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 3, 2014

I stayed at this hotel after reading many reviews on it that it is a pleasant surprise. I would have to agree. The desk staff was super friendly. The room was huge. I did have two issues with my room. One was cosmetic in nature. There was a hole in the wall right next to the hair dryer and instead... More 

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Vonda, Thank you so much for your time taken to give us your review. We are glad that you enjoyed our service and location! We are utilizing your feedback to make corrections in our guest room. We are equally in your gratitude for pointing those out. Smoking rooms do tend to have a smell to them, however, we are... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2014

I was pleasantly surprised by this Quality Inn run by the very friendly and attentive Trupti(Tru)Patel.The room was clean and comfortable.The complimentary breakfast varied and delicious.I would highly recommend this hotel,which is also conveniently located(off Interstate Highway 20) near several restaurants as well as a Wal-Mart.

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Kimberly, We are so happy to have served and provided you with great experience! I thank you on behalf of our proud and hardworking staff, for whom this review has been a booster. We promise to keep up to our guest expectation and more! We hope to serve you again soon. Thank you for recommending us! Trupti (Tru) Patel... More 

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 13, 2014

Our family had a pleasant 1 night stay @ this hotel! The room was clean and stocked with toiletries and overall was well enough to get a good nights rest. I tend to bring my own towels when traveling b/c there are usually not enough for everyone and are dingy looking. I'm very glad to say the towels were spotless... More 

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Diana, Thank you for your valued business, and your positive review! The feedback that you have provided worked as a booster for our staff, as well as a correcting factor to improve our hospitality services. Guest satisfaction is extremely important to us, and for that we have made several upgrades of late; new carpet, new mirror frames, new blankets... More 

MS
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 8, 2014

After reading some older reviews, I was a bit leery about staying here. However, I was quite pleased I did. I was in town for work and needed to stay the night so I could bring my daughter home from college for the Labor day weekend. The hotel sits just off the I-20 and is in walking distance of essentials.... More 

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Valued Guest, Hope you had a great Labor day weekend with your daughter and family! What a joy it is to give our guest a positive experience. We thank you for your business, and for your time spent to give us this review. We are glad that you enjoyed our hospitality and the location. We have used your feedback... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn & Suites Southwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Southwest

Address: 2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Southwest 2*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Travelocity, Choice Hotels, Hotels.com, Agoda, Odigeo and Tingo so you can book your Quality Inn & Suites Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn
Hotel Style:
#2 Best Value Hotel in Jackson

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
View from room (1)
Viewed
Hotel & grounds (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay