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All 47 Jackson hotels

Quality Inn & Suites Southwest

2.0 of 5 Hotel   |   2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
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Quality Inn & Suites Southwest
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Ranked #11 of 47 hotels in Jackson
A recent review
4 of 5 stars reviewed 3 weeks ago
Janet P Plano, Texas, United States
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38 people have reviewed this hotel

Traveler rating
    11
    17
    5
    3
    2
See reviews for
12
12
2
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Plano, Texas, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

My son and his friends stopped here for the night on their way to Atlanta. I read the reviews and it seemed like a good choice for the price. They reported back that it was clean, pleasant, quiet, and the breakfast was pretty good, some of the pastry was dry but they came to eat at the end of the... More

Was this review helpful? Yes
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Janet, Thank you taking time out to give us a review. your feedback is so very important to us. We are glad to hear that your son, and his friends enjoyed their stay with us, and we look forward to host them again! Thank you. General Manager More

Peoria, Arizona
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 28, 2014

We were a little leery when we saw the road leading up to this property. Admittedly, the condition of the street is not the property's fault, but it does leave an impression just the same. However, we were greeted very pleasantly and the room was better than some Quality Inns we've used. My wife and I both got a good... More

Was this review helpful? Yes 2
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Mr. Montgomary, Thank you so much for your time, and review. I apologize for the delay in response. Due to an error, my earlier response to your review did not post. Therefore I am rewriting my response! I am so glad that you and your wife had a great stay with us! Your feedback was very important to us... More

Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

Trupti (Tru) is the general manager who is very nice & hospitable. The room was cozy and the breakfast was amazing (all included in your stay)! If I ever go back to Jackson, MI I would definitely stay here again!

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Thank you so much for taking time out to give us a review..Myself and our staff truly feel rewarded by your kind response. We are so glad to have meet your expectations. Thank you for choosing our Hotel, and it will be a joy to serve you again! Trupti (Tru) Patel More

Charleston, South Carolina, United States
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 17, 2014

We were headed to Dallas, needed a halfway point for the night. I chose this because it offered an in-room whirlpool in some rooms. My husband is disabled with severe RA, so after a long day on the road, something like this is very good. The staff was very friendly, accommodating. The hotel is a little older, but the feel... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2014

We stayed for one night during our holiday travels. Room was nice, and spacious. It had a microwave and refrigerator. Continental breakfast was great as well. Service was great. Location is also great. Right off interstate, next to IHOP and Wal-Mart.

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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2013

We stopped for an overnight on our way home for the holidays. Got in late, about 11pm with all our kids. Room was very nice, all the staff was very friendly. Exactly what we needed at a great price. Even had a very delicious complementary breakfast in the morning.

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 29, 2013

I stayed for 2 nites celebrating my 50 th birthday. I was a little skeptical about the outside surrounding. This was your basic room with simple amenities but the customers services and housekeeping made my stay very welcome with southern hospitality...room was clean but Furniture upholstery was worn and pillows were like sleeping on folded piles of sheets,no stuffing or... More

Was this review helpful? Yes 1
Bainbridge, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 5, 2013

Like a dummy I left my new Samsung Galaxy Note electronic tablet, with no ID on it, in our room and drove home. Hours down the freeway I get a call from the nicest lady at the Comfort Inn telling me of my mistake. This is almost too good to be true but it is: She worked with Fedex, labeling... More

Was this review helpful? Yes 4
Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 25, 2013

We selected this place from an AAA book. Agree that the area was dicey. The room was very worn, a few faded stains on the bedspread, thin skimpy and worn towels but all appeared clean. They did say they were in the process of changing over to Quality Inn. Only a few fast food places nearby for dinner. We went... More

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Lafayette, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2012

I always choose this hotel when I work in Jackson, Ms. They are friendly, have a nice breakfast, the beds are comfy and the internet works well. I'm not looking for a ritzy upscale hotel, but a comfortable clean place where I feel safe and sleep well in the bed, which is what happens when I am here. I will... More

Was this review helpful? Yes 1
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review

Dear Guest, Thank you so much for taking time out to share your experience with us, online. As our repeat guest, your response means a lot to me and Comfort Inn Southwest Staff, with whom we share all our guests' feedback. We are delighted to know that you enjoyed staying with us, and we look forward to seeing you soon!... More

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Additional Information about Quality Inn & Suites Southwest

Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn
Address: 2800 Greenway Dr.., Jackson, MS 39204 (Formerly Comfort Inn)
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 47 hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Southwest 2*
Official Description (provided by the hotel):
The Quality Inn & Suites Southwest is conveniently located at the intersection of Interstate 20 and Highway 18, less than four miles from Jackson State University. This Jackson hotel is minutes from the Mississippi Museum of Art, Mississippi Veterans Memorial Stadium sport and event facility, the Jackson Zoological Park and Millsaps College. The Jackson-Evers International Airport is just 12 miles away. Additional points of interest include the Mississippi Agriculture & Forestry Museum, the Ross Barnett Reservoir and the Mississippi State Capitol building. ... more   less 
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