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Holiday Inn Express & Suites Jackson Downtown - Coliseum

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310 Greymont Avenue, Jackson, MS 39202 (Formerly Jackson Hotel and Suites)
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Holiday Inn Express & Suites Jackson Downtown - Coliseum
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Holiday Inn Express & Suites Jackson Downtown - Coliseum
Review This Hotel

34 reviews from our community

Traveler rating
    18
    10
    3
    2
    1
See reviews for
10
10
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boca Raton, Florida
Top Contributor
736 reviews 736 reviews
44 hotel reviews
306 helpful votes 306 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Met all the basic criteria and easily exceeded expectations. Warm welcome, nice manager's evening snacks, very good breakfast selections etc Sleep quality was good despite somewhat harsh feeling sheets. Overall, Very Good

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Mississippi
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2015

Friendly staff, great hot breakfast with lots of choices, clean room, comfortable, had warm/hot water but not hot hot water for shower but place was packed. Was always clean even though any guest were there for livestock show at Dixie Nat. Great proximity to fairgrounds but I'd just on interstate (short drive) to Pearl/Jackson to eat.

Was this review helpful? Yes 1
Jacksonville, Arkansas
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 19, 2015

Stayed here based on the fact that it was a "host hotel" for the Mississippi Blues Marathon, but the staff didn't even seem to know that there were a few dozen racers staying in the hotel. When I arrived I was told breakfast would be at 7am and that is the same time the race was scheduled to start. When... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear DavidMc314, Thank you for taking the time to write a review about our property. It's nice to hear that you liked our room and the layout. However, we’re sorry we fell below your expectation regarding the breakfast arrangement and firm beddings. Please accept our sincerest apologies for any inconvenience these aspects have caused. I have taken note of your... More 

Tuscola, Illinois
Top Contributor
70 reviews 70 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 18, 2015

I was needing a hotel close to the fairgrounds that would allow us to bring our dog with us. The hotel our friends were staying would not allow dogs, so looking on line I found that again the local Holiday Inn did. The hotel was very close to our destination...across the street, so that was good. We arrived early and... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2015

The hotel was very clean and new smelling and looking. Breakfast was typical free breakfast. Never great but will do. Bed was comfortable, a/c heater cycled on and off. there was no way to leave the blower on and have the heat cycle with a constant temperature management which I hate because there's no way to drown out the noise... More 

Was this review helpful? Yes 1
Daytona Beach, Florida
Top Contributor
83 reviews 83 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 22, 2014

This is not a resort, it is an over night stay. Given that, it is an excellent value. To begin with the room was very clean and large. The bed was very comfortable. The bathroom was small but functionable. The towels and the shower were great. There is plenty of space, and the TV was good size with free HBO.... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 20, 2014

No guest laundry, the breakfast was probably worst Holiday Inn Express breakfast I've ever had. The eggs were slimy, bread was stale, and the juice machine did not work. The printer didn't work and then hot water was basically non existent.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear Charles L, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.... More 

New Jersey
Top Contributor
68 reviews 68 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 12, 2014

I was having a hard time finding an acceptable hotel for my business stay in Jackson. The reviews of downtown hotels, including of my favorite chain - Hampton Inn - were not favorable. But the Holiday Inn Express next door was a new property and looked promising. The experience was overall good but decidedly mixed. This is a new property,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear jeronprez, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. I assure you that every comment, no matter how small, is taken... More 

1 review
3 of 5 stars Reviewed December 5, 2014

The hotel is newly remodeled so the rooms are nicely decorated and very clean. Staff is friendly and accommodating. Breakfast is decent and they have a really cool pancake machine (vs. the standard waffle iron found in most Inns & Suites). Despite all these good things, I still was unable to sleep this Saturday night because Room 218 is facing... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear TF C, Thank you for your recent stay with us and for reviewing our property. I am happy to hear that you found our rooms clean and our staff commendable. On the other hand, I am disappointed to hear about your experience on your recent stay. We have sent you a private message to discuss further details. Thank you... More 

Natchez, Mississippi
1 review
1 of 5 stars Reviewed December 5, 2014

We made a last minute decision to stay the night here as a result of my daughters release from Batson Children's Hospital. She was having a lot of pain and bleeding so we felt we needed to stay close to the hospital to be on the safe side. After checking in my daughter went to the loby bathroom and ended... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear termite69, Thank you for taking the time to review our property. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We are very sorry to hear about the poor service you received at the hotel. Please accept our sincere apologies... More 

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