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Holiday Inn Express & Suites Jackson Downtown - Coliseum

2.5 of 5 310 Greymont Avenue, Jackson, MS 39202 (Formerly Jackson Hotel and Suites)
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Holiday Inn Express & Suites Jackson Downtown - Coliseum
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Holiday Inn Express & Suites Jackson Downtown - Coliseum
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32 reviews from our community

Traveler rating
    17
    9
    3
    2
    1
See reviews for
10
9
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jacksonville, Arkansas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here based on the fact that it was a "host hotel" for the Mississippi Blues Marathon, but the staff didn't even seem to know that there were a few dozen racers staying in the hotel. When I arrived I was told breakfast would be at 7am and that is the same time the race was scheduled to start. When... More 

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Tuscola, Illinois
Top Contributor
53 reviews 53 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was needing a hotel close to the fairgrounds that would allow us to bring our dog with us. The hotel our friends were staying would not allow dogs, so looking on line I found that again the local Holiday Inn did. The hotel was very close to our destination...across the street, so that was good. We arrived early and... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was very clean and new smelling and looking. Breakfast was typical free breakfast. Never great but will do. Bed was comfortable, a/c heater cycled on and off. there was no way to leave the blower on and have the heat cycle with a constant temperature management which I hate because there's no way to drown out the noise... More 

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Daytona Beach, Florida
Top Contributor
73 reviews 73 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 22, 2014

This is not a resort, it is an over night stay. Given that, it is an excellent value. To begin with the room was very clean and large. The bed was very comfortable. The bathroom was small but functionable. The towels and the shower were great. There is plenty of space, and the TV was good size with free HBO.... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed December 20, 2014

No guest laundry, the breakfast was probably worst Holiday Inn Express breakfast I've ever had. The eggs were slimy, bread was stale, and the juice machine did not work. The printer didn't work and then hot water was basically non existent.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear Charles L, First of all, thank you very much for your recent stay. I am so sorry to see you did not enjoy your overall experience with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.... More 

New Jersey
Top Contributor
68 reviews 68 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 12, 2014

I was having a hard time finding an acceptable hotel for my business stay in Jackson. The reviews of downtown hotels, including of my favorite chain - Hampton Inn - were not favorable. But the Holiday Inn Express next door was a new property and looked promising. The experience was overall good but decidedly mixed. This is a new property,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear jeronprez, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. I assure you that every comment, no matter how small, is taken... More 

1 review
3 of 5 stars Reviewed December 5, 2014

The hotel is newly remodeled so the rooms are nicely decorated and very clean. Staff is friendly and accommodating. Breakfast is decent and they have a really cool pancake machine (vs. the standard waffle iron found in most Inns & Suites). Despite all these good things, I still was unable to sleep this Saturday night because Room 218 is facing... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear TF C, Thank you for your recent stay with us and for reviewing our property. I am happy to hear that you found our rooms clean and our staff commendable. On the other hand, I am disappointed to hear about your experience on your recent stay. We have sent you a private message to discuss further details. Thank you... More 

Natchez, Mississippi
1 review
1 of 5 stars Reviewed December 5, 2014

We made a last minute decision to stay the night here as a result of my daughters release from Batson Children's Hospital. She was having a lot of pain and bleeding so we felt we needed to stay close to the hospital to be on the safe side. After checking in my daughter went to the loby bathroom and ended... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear termite69, Thank you for taking the time to review our property. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. We are very sorry to hear about the poor service you received at the hotel. Please accept our sincere apologies... More 

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

I stopped at this hotel while travelling cross country. I was pleasantly surprised at how kind the staff was. I really appreciated the cleanliness of the hotel, the room, the shower, etc. I also liked the breakfast options. I would stay here again.

Was this review helpful? Yes
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

The staff at this property in my opinion are excellent and offer great service!!! The hotel was clean and very modern. The night desk clerk was prepared and on point with the start of a great night rest. They do personal wake up calls which was a nice touch and not the pre-recorded message. My room was nice and clean.... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express & Suites Jackson Downtown - Coliseum

Address: 310 Greymont Avenue, Jackson, MS 39202 (Formerly Jackson Hotel and Suites)
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Downtown - Coliseum 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Jackson

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