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All 47 Jackson hotels

Courtyard by Marriott Jackson

3.0 of 5 Hotel   |   6280 Ridgewood Court Drive, Jackson, MS 39211
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Ranked #5 of 47 Hotels in Jackson
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
1mosquitoman Mooringsport, Louisiana
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73 reviews from our community

Traveler rating
    31
    30
    9
    2
    1
See reviews for
21
13
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mooringsport, Louisiana
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

First time to stay here since the remodel. Front desk staff very nice checked in with ease. Rooms were spacious and clean and the bed was very comfortable. It was off the main highway so road noise was not an issue

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Memphis, Tennessee
Top Contributor
75 reviews 75 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 9, 2014

Let me start off by telling you the people here are great. I checked in and got the wrong room and was moved to another room. The TV in the new room was broken and promptly fixed. The store where you get snacks and drinks was poorly stocked and almost out of everything. The food was good. I was short... More 

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Edmonton, Canada
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 25, 2014

Stayed here for two nights. The hotel staff was very friendly and made small talk at every opportunity. The hotel room was well appointed and the bed comfortable. We were on our way to the Bulldog Pub in the parking lot and were given a 20% off coupon by the front desk staff. The food was good but the main... More 

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so glad you and your family had a wonderful stay with us and we hope to see you again soon More 

Silver Spring Maryland
Top Contributor
70 reviews 70 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 22, 2014 via mobile

Disappointed. Not near much. Rooms do not have luggage racks, per desk got rid of them with remodel? So I placed my suitcase and bag on th couch overnight. I had a wrapped up cookie in the side pocket and the next morning both bag and suitcase were covered in ants...gross. I reported this to the desk and she replied..."really?"... More 

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson RIdgeland. We take all of these situations very seriously and will make sure we go over this with each department so we do not have this happen again. I hope you will give us another... More 

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2014

While the staff was very friendly (shout out to the ladies at the lobby breakfast bar/Starbucks), I found the management lacking. I was scheduled to stay here a week and on the first night I found old food in the refrigerator - not pleasant. On morning two I found a toilet brush on the floor of the bathroom in between... More 

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson RIdgeland. We take all of these situations very seriously and will make sure we go over this with each department so we do not have this happen again. I hope you will give us another... More 

Hoffman Estates, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

We arrived at the hotel and had informed the staff in advance that we were their for a family reunion and needed the requested number of hotel rooms available at checked in. The hotel staff and management provided excellent service upon arrival and put all the family members in hotel rooms on the same floor. Upon returned to the hotel... More 

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so glad you and your family had a wonderful stay with us and we hope to see you again soon! More 

Kalamazoo
Top Contributor
110 reviews 110 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 16, 2014

Although the staff were very helpful, and it was a quiet Sunday night, this property was a little dingy. The bed and room was clean enough, but the carpet needed cleaning and the colors the room was painted was dark. I understand the football mania they were trying to support, but T shirts on the staff were sloppy, and I... More 

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, Thank you so much for staying with us at the Courtyard by Marriott - Jackson Ridgeland, we appreciate the feedback and feel assured we will work on the issues stated in your survey. Courtyard by Marriott is a proud sponsor of the NFL and this is why if you travel to Courtyard by Marriott's during football season... More 

Kansas City MO
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 31, 2014

After spending the night at a subpar Super 8 the night before, we were pleased with how much better this place was. Clean, updated, nice public spaces inside and out. New furniture, microwave, fridge in rooms. Very comfortable beds. Great value for the money as well. Only thing missing was breakfast, but i can deal with that.

Was this review helpful? Yes 1
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

COOKEVILLE
Contributor
19 reviews 19 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 23, 2014

We came here late in the evening so we went directly to our room. It appears to be a nice hotel and a very comfortable bed. One of the better beds we have had in hotels. The room was updated and clean and as we all know that can be a problem sometimes. We would stay here again with no... More 

Was this review helpful? Yes 1
Bisbee
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 17, 2014

I always appreciate the way the lobbies in these Marriotts are laid out... good for gathering. Quick stay.. with a late checkout. The staff here were what made my visit stand out. Very helpful, genuine customer service, and as often get to do, I had to make a few 'above and beyond' requests. They were met with a complete can... More 

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Jackson

Address: 6280 Ridgewood Court Drive, Jackson, MS 39211
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jackson 3*
Number of rooms: 117
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Also Known As:
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Jackson
Jackson Marriott
Jackson Courtyard
Hotel Style:
#3 Family Hotel in Jackson
#6 Business Hotel in Jackson

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