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Courtyard by Marriott Jackson

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6280 Ridgewood Court Drive, Jackson, MS 39211
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86 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Oklahoma City, Oklahoma
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We,stopped by here on our way home,and,spent,the night I've,always liked Marriott hotels and this one was no exceptio. Quick check in the room was nice roomy and comfortable, for the price very nice! We had a king suite,which I,love to get when traveling so you actually have a place to spread out this one was really nice!

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

We are thrilled that you enjoyed the hotel and amenities and the service our associates provided during your visit! I will be sure to share your compliments with our staff. We would be happy to have you stay with us again! More 

Greenville, South Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Havin had a misunderstanding on a reservation at another hotel, they called the Courtyard and they not only had a room for me, they honored the special rate I had negotiated with the previous hotel. What an amazing staff I found at the courtyard, as well a very comfortable accommodations. The room was spacious, clean and had everything I needed.... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I find great pleasure in knowing that you were very satisfied with your stay! Please come back to see us whenever you are in the area. More 

Honolulu, Hawaii
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first stay at this hotel and will not be my last if I return to Jackson. The hotel is close to the interstate and is very close to the Jackson Medgar Evers International Airport - in fact it is less than fifteen minutes away. The staff is friendly and the rooms have a very modern décor. The... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Thank you so much for your recent visit to Courtyard by Marriott. We sincerely appreciate your feedback and business. We are so happy that we met your expectations with offering you great customer service and a clean, comfortable room. You are always welcomed back here anytime! More 

Swindon, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here when attending a family wedding in the area just for one night. Our room was large and comfortable. Check in was efficient, nothing to complain about, We had stayed previously in a similar hotel an hour away where the nightly rate was lower for exactly the same offering - this hotel therefore seemed a little expensive by comparison.... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Thank you for your wonderful response!!! It is always a pleasure to make our guests feel like they are home! I hope that if travel brings you back to the area you will choose to stay at the Courtyard by Marriott, again! More 

Calumet City, IL
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Courtyard for Memorial Day weekend with my family. The location was convenient & close to the airport. The staff was great & the rooms were nice. The service was great & would stay here again. The hotel's decor was very modern.

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

We would like to thank you for your recent visit to Courtyard by Marriott. It was truly a pleasure to serve you. Being centrally located near everything, such as the interstate, shopping, and restaurants, has been a plus for our hotels. We strive to make your stay with us a perfect one. We trust that your next stay will ALSO... More 

Washington, DC
Level Contributor
105 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 24, 2015

Had a quick one night stay here before flying out of Jackson airport. Tastefully modern decor and overall good 3 star place. Staff at check in initially did not honor my specific room requests but did after I asked twice. Generic interstate location and mostly blah chain restaurants around, but about as close to the airport as you can get.... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

On behalf of our staff at Courtyard by Marriott, we hope your visit to Jackson, MS was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and your continuing consideration in the near future. More 

Nashville, Tennessee
Level Contributor
333 reviews
258 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
3 of 5 stars Reviewed March 5, 2015

Dirty hallways, phsycial plant always old but started to look it. Most importantly though is they failed in the gym. I travel a lot and need a place to exercise and stay healthy. None of the tvs on the equipment work and a treadmill is out of commisison. They should add a bike as well. Kudos to the very nice... More 

Was this review helpful? Yes 1
Farah J, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I am saddened to hear of your experience at our hotel. I am utilizing your comments to address the team that was in place during your stay. I assure you that your issues will be addressed and corrected. I hope that you would give us another try. More 

Saint Paul, Minnesota
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 18, 2015

Nicole at front desk was so cheerful. Room was clean. Bedding was awesome. Keurig in the room. Very quiet. Convenient location off I55. Wish there was complimentary continental breakfast, but we would definitely stay here again!

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Thank you very much for your kind words about our property. I will be sure to pass your message on to Nicole - she is wonderful and we are so happy to have her as apart of our team. Please make sure you stay with us the next time your travel brings you to Jackson, MS. Have a great day! More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 13, 2015

Stay seem to be goin well,1 night was 1/26/15. 1st night saw a off duty officer in the lobby, on a lab top, didnt think much about it. 2nd day maid opens door yelling house keeping at 9am sharp, as though she doesn't have a list of which rooms are occupied. Later that night parking lot seems kinda full with... More 

Was this review helpful? Yes 3
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Thank you so very much for letting us know about your stay. I am so very sorry that this happened to you and am very sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson Ridgeland. We take all of these situations very seriously and will make sure we go over... More 

Denver, Colorado, United States
1 review
5 of 5 stars Reviewed January 2, 2015

What a beautiful hotel! The rooms were clean and welcoming. The restaurant served Starbucks (Heaven!) and the staff was fun and helpful. Ashley was fantastic! We felt so spoiled on our stay. Thank you!

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

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