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Courtyard by Marriott Jackson

3.0 of 5 Hotel   |   6280 Ridgewood Court Drive, Jackson, MS 39211
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Ranked #4 of 47 Hotels in Jackson
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
takemeaway1127 Silver Spring Maryland
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70 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Silver Spring Maryland
Top Contributor
64 reviews 64 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Disappointed. Not near much. Rooms do not have luggage racks, per desk got rid of them with remodel? So I placed my suitcase and bag on th couch overnight. I had a wrapped up cookie in the side pocket and the next morning both bag and suitcase were covered in ants...gross. I reported this to the desk and she replied..."really?"... More

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Birmingham, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

While the staff was very friendly (shout out to the ladies at the lobby breakfast bar/Starbucks), I found the management lacking. I was scheduled to stay here a week and on the first night I found old food in the refrigerator - not pleasant. On morning two I found a toilet brush on the floor of the bathroom in between... More

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson RIdgeland. We take all of these situations very seriously and will make sure we go over this with each department so we do not have this happen again. I hope you will give us another... More

Hoffman Estates, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We arrived at the hotel and had informed the staff in advance that we were their for a family reunion and needed the requested number of hotel rooms available at checked in. The hotel staff and management provided excellent service upon arrival and put all the family members in hotel rooms on the same floor. Upon returned to the hotel... More

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so glad you and your family had a wonderful stay with us and we hope to see you again soon! More

Kalamazoo
Top Contributor
106 reviews 106 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 16, 2014

Although the staff were very helpful, and it was a quiet Sunday night, this property was a little dingy. The bed and room was clean enough, but the carpet needed cleaning and the colors the room was painted was dark. I understand the football mania they were trying to support, but T shirts on the staff were sloppy, and I... More

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, Thank you so much for staying with us at the Courtyard by Marriott - Jackson Ridgeland, we appreciate the feedback and feel assured we will work on the issues stated in your survey. Courtyard by Marriott is a proud sponsor of the NFL and this is why if you travel to Courtyard by Marriott's during football season... More

Kansas City MO
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 31, 2014

After spending the night at a subpar Super 8 the night before, we were pleased with how much better this place was. Clean, updated, nice public spaces inside and out. New furniture, microwave, fridge in rooms. Very comfortable beds. Great value for the money as well. Only thing missing was breakfast, but i can deal with that.

Was this review helpful? Yes 1
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More

COOKEVILLE
Contributor
19 reviews 19 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 23, 2014

We came here late in the evening so we went directly to our room. It appears to be a nice hotel and a very comfortable bed. One of the better beds we have had in hotels. The room was updated and clean and as we all know that can be a problem sometimes. We would stay here again with no... More

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Bisbee
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 17, 2014

I always appreciate the way the lobbies in these Marriotts are laid out... good for gathering. Quick stay.. with a late checkout. The staff here were what made my visit stand out. Very helpful, genuine customer service, and as often get to do, I had to make a few 'above and beyond' requests. They were met with a complete can... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
71 reviews 71 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 10, 2014

Many times one hotel is just like another. The thing that makes the difference is the people. I have got to tell you that the folks here at the Jackson, MS Courtyard are some of the best. Friendly, helpful, long tenured people. I have stayed at this hotel many times over the last 15 years or so. Everytime, the employees... More

Was this review helpful? Yes 2
Nashville, Tennessee
Top Contributor
229 reviews 229 reviews
190 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed August 7, 2014

Locations, room, furnishings, bathroom, gym equipment....this is a winner of a courtyard. Lots of restaurants nearby, easy parking, fast internet....this should be what all Courtyards are based on. A real winner. Older...but nicely redone.

Was this review helpful? Yes 3
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 3, 2014 via mobile

We have stayed at Courtyards in many places. This was not up to what we usually find. The room and hallway rugs were in need of a vacuum. The chicken bones on top of trash receptacle by the side guest entrance were gross....still there in the morning. The room AC had an inch of dust. The ceiling looked as though... More

Was this review helpful? Yes 2
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Additional Information about Courtyard by Marriott Jackson

Address: 6280 Ridgewood Court Drive, Jackson, MS 39211
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jackson 3*
Number of rooms: 117
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Also Known As:
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Jackson
Jackson Courtyard
Jackson Marriott

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