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Courtyard by Marriott Jackson

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6280 Ridgewood Court Drive, Jackson, MS 39211
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1 room 1 guest
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Courtyard by Marriott Jackson
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93 Reviews from our TripAdvisor Community

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Traveler rating
    38
    37
    12
    4
    2
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26
17
3
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (93)
  • Mar-May only
    (20)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (24)
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New Orleans, LA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you want a good night's sleep, don't stay here. Several guests were partying in the courtyard after hours and we called the desk twice to ask them to take care of it. When they did not do anything after our second call, we had to call the cops. People came and went, loudly, from their rooms on our hall... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

We are saddened to read your concern regarding the noise level here at our hotel.We would like to extend our sincere apology to you. We are so sorry that other guests caused such a disturbance. We understand that the hotel is a place for solitude and relaxation. We do have a no party policy in place, however, it seems that... More 

Bolivar, Missouri
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As can be expected at a Courtyard the property was nice, clean and staff good/helpful/well trained. However, our A/C motor squeaked when it turned off (all night), the shower light was burned out and pillows were ready for replacements. I expect and normally receive better from a Marriott branded hotel. An average stay.

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

We are very sorry to hear that you were unsatisfied with the condition of your room and the disturbance the came from the air conditioner unit. We always strive to provide quality rooms and service to our guests.We hope you will see the improvement and enjoy your time with us on your next visit. More 

Phoenix, Arizona
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 28, 2015

I stayed in this hotel for 4 nights. We were on the second floor and had a very nice quiet stay. The rooms were clean, quiet, and the staff was very nice. We did not eat at the hotel because we found that waffle house was better for the money. They only have a made to order breakfast and the... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Thank you so much for your kind words!!! We strive to make your stay with us a perfect one... The next time you are visitign, I invite to try our breakfast in our Bistro. It is delicious! If you and your family are ever visiting in this area again, please don't hesitate to be our guest. More 

Pensacola, Florida
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed July 28, 2015

Courtyard Marriott is consistent, always have a good idea of what the quality and standards are. Close to interstate, restaurants around, friendly staff and nice overnight stop over. Newspapers, coffee and work out time is always a plus. Cannot go wrong with Courtyard

Was this review helpful? Yes 1
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Thank you for taking the time to share your experience about your recent stay at Courtyard by Marriott, Jackson-Ridgeland. We sincerely appreciate your positive feedback. We strive to make your stay with us a pleasurable one. We hope you will consider staying with us in the future. More 

Doniphan, Missouri
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 18, 2015

Booked on Priceline. We had been traveling all day and wanted a good nights sleep on a comfortable clean bed. I have always been able to depend on that from Marriott. However, I was a little disappointed with this one. Upon arriving to the room, there was one washcloth. This was a room with 2 beds. I went down to... More 

Was this review helpful? Yes 1
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Please accept my most sincere apologies for the issue that you experienced. I'm very sorry to see that you did not have the experience that me or my staff was hoping that you would. I assure you that the experiences that you received is not in the norm as you can see from the many other great reviews that we... More 

Brandon, Mississippi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 18, 2015

Marriott might want to send quality control people into this hotel to help them get it together, because this particular property makes the entire Courtyard chain look bad. I won't stay, nor would I recommend anyone stay at this hotel. Cleanliness, quality, and security were the primary issues. Crumbs, dust, and hair was all over the furniture in both our... More 

Was this review helpful? Yes 3
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I am saddened to hear of your experience at our hotel. I am utilizing your comments to address the team that was in place during your stay. I assure you that your issues will be addressed and corrected. If you would like to discuss your stay further, please contact me at Shawanda.hargon@interstatehotels.com or 601.956.9991. Thank you for your feedback; it... More 

Ann Arbor, Michigan
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 17, 2015

On trip through Alabama and Mississippi, my last stop is Jackson. I am here as a result of room purchase by bid, and am entirely satisfied. At present my clothing is in on premises laundry, costing only one dollar each for wash and dry. When I asked front desk about detergent they gave me single portion gratis. Breakfast is served... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

On behalf of our staff at the Courtyard by Marriott, we hope your visit to Jackson was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you expressed to our staff during your stay. More 

Oklahoma City, Oklahoma
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 1, 2015

We,stopped by here on our way home,and,spent,the night I've,always liked Marriott hotels and this one was no exceptio. Quick check in the room was nice roomy and comfortable, for the price very nice! We had a king suite,which I,love to get when traveling so you actually have a place to spread out this one was really nice!

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

We are thrilled that you enjoyed the hotel and amenities and the service our associates provided during your visit! I will be sure to share your compliments with our staff. We would be happy to have you stay with us again! More 

Greenville, South Carolina
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2015

Havin had a misunderstanding on a reservation at another hotel, they called the Courtyard and they not only had a room for me, they honored the special rate I had negotiated with the previous hotel. What an amazing staff I found at the courtyard, as well a very comfortable accommodations. The room was spacious, clean and had everything I needed.... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I find great pleasure in knowing that you were very satisfied with your stay! Please come back to see us whenever you are in the area. More 

Honolulu, Hawaii
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 26, 2015

This was my first stay at this hotel and will not be my last if I return to Jackson. The hotel is close to the interstate and is very close to the Jackson Medgar Evers International Airport - in fact it is less than fifteen minutes away. The staff is friendly and the rooms have a very modern décor. The... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Thank you so much for your recent visit to Courtyard by Marriott. We sincerely appreciate your feedback and business. We are so happy that we met your expectations with offering you great customer service and a clean, comfortable room. You are always welcomed back here anytime! More 

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