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Courtyard by Marriott Jackson

Certificate of Excellence
3.0 of 5
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6280 Ridgewood Court Drive, Jackson, MS 39211
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Courtyard by Marriott Jackson
Best prices for: 1 room 1 guest
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Ranked #6 of 46 Hotels in Jackson
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
yastreb Washington, DC
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81 reviews from our community

Traveler rating
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    31
    10
    3
    1
See reviews for
22
14
3
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Top Contributor
103 reviews 103 reviews
92 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a quick one night stay here before flying out of Jackson airport. Tastefully modern decor and overall good 3 star place. Staff at check in initially did not honor my specific room requests but did after I asked twice. Generic interstate location and mostly blah chain restaurants around, but about as close to the airport as you can get.... More 

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Nashville, Tennessee
Top Contributor
308 reviews 308 reviews
241 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed March 5, 2015

Dirty hallways, phsycial plant always old but started to look it. Most importantly though is they failed in the gym. I travel a lot and need a place to exercise and stay healthy. None of the tvs on the equipment work and a treadmill is out of commisison. They should add a bike as well. Kudos to the very nice... More 

Was this review helpful? Yes 1
Farah J, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I am saddened to hear of your experience at our hotel. I am utilizing your comments to address the team that was in place during your stay. I assure you that your issues will be addressed and corrected. I hope that you would give us another try. More 

Saint Paul, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 18, 2015

Nicole at front desk was so cheerful. Room was clean. Bedding was awesome. Keurig in the room. Very quiet. Convenient location off I55. Wish there was complimentary continental breakfast, but we would definitely stay here again!

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Thank you very much for your kind words about our property. I will be sure to pass your message on to Nicole - she is wonderful and we are so happy to have her as apart of our team. Please make sure you stay with us the next time your travel brings you to Jackson, MS. Have a great day! More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 13, 2015

Stay seem to be goin well,1 night was 1/26/15. 1st night saw a off duty officer in the lobby, on a lab top, didnt think much about it. 2nd day maid opens door yelling house keeping at 9am sharp, as though she doesn't have a list of which rooms are occupied. Later that night parking lot seems kinda full with... More 

Was this review helpful? Yes 1
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Thank you so very much for letting us know about your stay. I am so very sorry that this happened to you and am very sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson Ridgeland. We take all of these situations very seriously and will make sure we go over... More 

Denver, Colorado, United States
1 review
5 of 5 stars Reviewed January 2, 2015

What a beautiful hotel! The rooms were clean and welcoming. The restaurant served Starbucks (Heaven!) and the staff was fun and helpful. Ashley was fantastic! We felt so spoiled on our stay. Thank you!

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

I absolutely love this hotel!! They have Safe parking, a small restaurant in the lobby which has Starbucks, and the comfiest beds EVER...... What more would you want in a hotel? The only downside is that the restaurant is not complimentary. Most of the things there are about $9.25. The room was so modern and there was many outlets to... More 

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Senior Contributor
40 reviews 40 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 30, 2014 via mobile

My husband and I and our teenage son spent two nights here while visiting family over the holidays. The staff was very friendly and the rooms were clean. The beds were super firm & comfy with awesome big stuffed down pillows. My son loved trying the Paul Mitchell conditioner for his thick curly hair. A great place to sleep without... More 

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Senior Contributor
23 reviews 23 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 20, 2014

I will most definitely stay here again! This hotel is very new-feeling, the rooms are modern and up-to-date, they are incredibly tidy and the beds feel amazing! The staff are always so happy, helpful and friendly. This is right off the interstate and close to so many places to eat and shop. Best of all, it is a GREAT deal!

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Mooringsport, Louisiana
Top Contributor
54 reviews 54 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 12, 2014

First time to stay here since the remodel. Front desk staff very nice checked in with ease. Rooms were spacious and clean and the bed was very comfortable. It was off the main highway so road noise was not an issue

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Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Memphis, Tennessee
Top Contributor
78 reviews 78 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 9, 2014

Let me start off by telling you the people here are great. I checked in and got the wrong room and was moved to another room. The TV in the new room was broken and promptly fixed. The store where you get snacks and drinks was poorly stocked and almost out of everything. The food was good. I was short... More 

Was this review helpful? Yes 1
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson RIdgeland. We take all of these situations very seriously and will make sure we go over this with each department so we do not have this happen again. I hope you will give us another... More 

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