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All 47 Jackson hotels

Courtyard by Marriott Jackson

3.0 of 5 Hotel   |   6280 Ridgewood Court Drive, Jackson, MS 39211
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Ranked #5 of 47 Hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
552lynda Denver, Colorado, United States
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77 reviews from our community

Traveler rating
    35
    30
    9
    2
    1
See reviews for
22
13
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

What a beautiful hotel! The rooms were clean and welcoming. The restaurant served Starbucks (Heaven!) and the staff was fun and helpful. Ashley was fantastic! We felt so spoiled on our stay. Thank you!

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

I absolutely love this hotel!! They have Safe parking, a small restaurant in the lobby which has Starbucks, and the comfiest beds EVER...... What more would you want in a hotel? The only downside is that the restaurant is not complimentary. Most of the things there are about $9.25. The room was so modern and there was many outlets to... More 

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Senior Contributor
40 reviews 40 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I and our teenage son spent two nights here while visiting family over the holidays. The staff was very friendly and the rooms were clean. The beds were super firm & comfy with awesome big stuffed down pillows. My son loved trying the Paul Mitchell conditioner for his thick curly hair. A great place to sleep without... More 

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Senior Contributor
23 reviews 23 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 20, 2014

I will most definitely stay here again! This hotel is very new-feeling, the rooms are modern and up-to-date, they are incredibly tidy and the beds feel amazing! The staff are always so happy, helpful and friendly. This is right off the interstate and close to so many places to eat and shop. Best of all, it is a GREAT deal!

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Mooringsport, Louisiana
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 12, 2014

First time to stay here since the remodel. Front desk staff very nice checked in with ease. Rooms were spacious and clean and the bed was very comfortable. It was off the main highway so road noise was not an issue

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, We are glad you a wonderful stay while with us and we hope to see you again soon! More 

Memphis, Tennessee
Top Contributor
75 reviews 75 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 9, 2014

Let me start off by telling you the people here are great. I checked in and got the wrong room and was moved to another room. The TV in the new room was broken and promptly fixed. The store where you get snacks and drinks was poorly stocked and almost out of everything. The food was good. I was short... More 

Was this review helpful? Yes 1
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson RIdgeland. We take all of these situations very seriously and will make sure we go over this with each department so we do not have this happen again. I hope you will give us another... More 

Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 25, 2014

Stayed here for two nights. The hotel staff was very friendly and made small talk at every opportunity. The hotel room was well appointed and the bed comfortable. We were on our way to the Bulldog Pub in the parking lot and were given a 20% off coupon by the front desk staff. The food was good but the main... More 

Was this review helpful? Yes 1
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so glad you and your family had a wonderful stay with us and we hope to see you again soon More 

Silver Spring Maryland
Top Contributor
70 reviews 70 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 22, 2014 via mobile

Disappointed. Not near much. Rooms do not have luggage racks, per desk got rid of them with remodel? So I placed my suitcase and bag on th couch overnight. I had a wrapped up cookie in the side pocket and the next morning both bag and suitcase were covered in ants...gross. I reported this to the desk and she replied..."really?"... More 

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson RIdgeland. We take all of these situations very seriously and will make sure we go over this with each department so we do not have this happen again. I hope you will give us another... More 

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2014

While the staff was very friendly (shout out to the ladies at the lobby breakfast bar/Starbucks), I found the management lacking. I was scheduled to stay here a week and on the first night I found old food in the refrigerator - not pleasant. On morning two I found a toilet brush on the floor of the bathroom in between... More 

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so sorry to hear of the issues you had while staying with us at the Courtyard by Marriott - Jackson RIdgeland. We take all of these situations very seriously and will make sure we go over this with each department so we do not have this happen again. I hope you will give us another... More 

Hoffman Estates, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

We arrived at the hotel and had informed the staff in advance that we were their for a family reunion and needed the requested number of hotel rooms available at checked in. The hotel staff and management provided excellent service upon arrival and put all the family members in hotel rooms on the same floor. Upon returned to the hotel... More 

Was this review helpful? Yes
Farah J, Director of Sales at Courtyard by Marriott Jackson, responded to this review

Dear Valued Guest, I am so glad you and your family had a wonderful stay with us and we hope to see you again soon! More 

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Additional Information about Courtyard by Marriott Jackson

Address: 6280 Ridgewood Court Drive, Jackson, MS 39211
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Jackson 3*
Number of rooms: 117
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Also Known As:
Courtyard By Marriott Jackson Hotel Jackson
Courtyard Jackson
Jackson Marriott
Jackson Courtyard
Hotel Style:
#3 Family Hotel in Jackson
#6 Business Hotel in Jackson

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