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Courtyard by Marriott Jackson

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6280 Ridgewood Court Drive, Jackson, MS 39211
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Courtyard by Marriott Jackson
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89 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (89)
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    (20)
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    (24)
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Doniphan, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked on Priceline. We had been traveling all day and wanted a good nights sleep on a comfortable clean bed. I have always been able to depend on that from Marriott. However, I was a little disappointed with this one. Upon arriving to the room, there was one washcloth. This was a room with 2 beds. I went down to... More 

Was this review helpful? Yes 1
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Please accept my most sincere apologies for the issue that you experienced. I'm very sorry to see that you did not have the experience that me or my staff was hoping that you would. I assure you that the experiences that you received is not in the norm as you can see from the many other great reviews that we... More 

Brandon, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Marriott might want to send quality control people into this hotel to help them get it together, because this particular property makes the entire Courtyard chain look bad. I won't stay, nor would I recommend anyone stay at this hotel. Cleanliness, quality, and security were the primary issues. Crumbs, dust, and hair was all over the furniture in both our... More 

Was this review helpful? Yes 3
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I am saddened to hear of your experience at our hotel. I am utilizing your comments to address the team that was in place during your stay. I assure you that your issues will be addressed and corrected. If you would like to discuss your stay further, please contact me at Shawanda.hargon@interstatehotels.com or 601.956.9991. Thank you for your feedback; it... More 

Ann Arbor, Michigan
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

On trip through Alabama and Mississippi, my last stop is Jackson. I am here as a result of room purchase by bid, and am entirely satisfied. At present my clothing is in on premises laundry, costing only one dollar each for wash and dry. When I asked front desk about detergent they gave me single portion gratis. Breakfast is served... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

On behalf of our staff at the Courtyard by Marriott, we hope your visit to Jackson was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you expressed to our staff during your stay. More 

Oklahoma City, Oklahoma
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We,stopped by here on our way home,and,spent,the night I've,always liked Marriott hotels and this one was no exceptio. Quick check in the room was nice roomy and comfortable, for the price very nice! We had a king suite,which I,love to get when traveling so you actually have a place to spread out this one was really nice!

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

We are thrilled that you enjoyed the hotel and amenities and the service our associates provided during your visit! I will be sure to share your compliments with our staff. We would be happy to have you stay with us again! More 

Greenville, South Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Havin had a misunderstanding on a reservation at another hotel, they called the Courtyard and they not only had a room for me, they honored the special rate I had negotiated with the previous hotel. What an amazing staff I found at the courtyard, as well a very comfortable accommodations. The room was spacious, clean and had everything I needed.... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I find great pleasure in knowing that you were very satisfied with your stay! Please come back to see us whenever you are in the area. More 

Honolulu, Hawaii
Level Contributor
75 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first stay at this hotel and will not be my last if I return to Jackson. The hotel is close to the interstate and is very close to the Jackson Medgar Evers International Airport - in fact it is less than fifteen minutes away. The staff is friendly and the rooms have a very modern décor. The... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Thank you so much for your recent visit to Courtyard by Marriott. We sincerely appreciate your feedback and business. We are so happy that we met your expectations with offering you great customer service and a clean, comfortable room. You are always welcomed back here anytime! More 

Swindon, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here when attending a family wedding in the area just for one night. Our room was large and comfortable. Check in was efficient, nothing to complain about, We had stayed previously in a similar hotel an hour away where the nightly rate was lower for exactly the same offering - this hotel therefore seemed a little expensive by comparison.... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

Thank you for your wonderful response!!! It is always a pleasure to make our guests feel like they are home! I hope that if travel brings you back to the area you will choose to stay at the Courtyard by Marriott, again! More 

Calumet City, IL
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 22, 2015

We stayed at the Courtyard for Memorial Day weekend with my family. The location was convenient & close to the airport. The staff was great & the rooms were nice. The service was great & would stay here again. The hotel's decor was very modern.

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

We would like to thank you for your recent visit to Courtyard by Marriott. It was truly a pleasure to serve you. Being centrally located near everything, such as the interstate, shopping, and restaurants, has been a plus for our hotels. We strive to make your stay with us a perfect one. We trust that your next stay will ALSO... More 

Washington, DC
Level Contributor
105 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 24, 2015

Had a quick one night stay here before flying out of Jackson airport. Tastefully modern decor and overall good 3 star place. Staff at check in initially did not honor my specific room requests but did after I asked twice. Generic interstate location and mostly blah chain restaurants around, but about as close to the airport as you can get.... More 

Was this review helpful? Yes
Shawanda H, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

On behalf of our staff at Courtyard by Marriott, we hope your visit to Jackson, MS was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and your continuing consideration in the near future. More 

Nashville, Tennessee
Level Contributor
347 reviews
267 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed March 5, 2015

Dirty hallways, phsycial plant always old but started to look it. Most importantly though is they failed in the gym. I travel a lot and need a place to exercise and stay healthy. None of the tvs on the equipment work and a treadmill is out of commisison. They should add a bike as well. Kudos to the very nice... More 

Was this review helpful? Yes 1
Farah J, Sales Coordinator at Courtyard by Marriott Jackson, responded to this review

I am saddened to hear of your experience at our hotel. I am utilizing your comments to address the team that was in place during your stay. I assure you that your issues will be addressed and corrected. I hope that you would give us another try. More 

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