I stay in a lot of business hotels, and the intimacy of my experience at the Jackson Hilton was totally unexpected. Ray, the person who drove me in the shuttle from the airport was very friendly and helpful, looking after me long after I arrived at the hotel. Mentioning what I wanted for dinner, he took the initiative check with... more

We stayed here for 1 night on the way to Destin, FL. After a long drive, it was great to be greeted with a huge smile from the front desk. The hotel is gorgeous and HUGE! I was seriously shocked at the size of it! The room was very clean and had a very comfortable bed. When we went to... more

This hotel seemed great when I checked in: free airport shuttle, friendly and efficient front desk staff, free wi fi, comfortable bed, etc. However, I stayed in room 216 and what the staff neglected to tell me was that there would be live music directly below my room both nights of my stay. The band was so loud I could... more

I selected the Hilton in Jackson, MS because it is located right off I-55 and it is close to shopping venues. The staff at this property is SUPER! Everyone I met greeted me with true Southern Hospitality and when I asked where something was located, they did not point to the location, they actually brought me! WOW is what I... more

No one could find a finer place to stay in the Jackson, Mississippi area. Everything is just what you would want it to be and the service is wonderful. more

We got off on the 8th Floor of the Jackson Hilton for the gathering of "Sweet Potato Queens" for the annual St. Paddy's Day parade. When the elevator door opened, we were immediately greeted by what smelled like sewage. A prior customer's leftover, half-eaten room-service meal sat next to our door. I was relieved when we got to the room... more

The check in was fine but when I got to the room, it smelled like it hadn't been used in a while. I turned the water on in the bathtub and it was brown at first. It also took about 5-10 minutes to get hot. The bed was comfortable though (probably the only good thing). The tv was mostly static.... more

This hotel is subpar for a Hilton. The Front Desk did not maintain the appropriate level of friendly reserve, but instead acted with a casualness more appropriate for drinking buddies. The hotel nickels and dimes for everything, including internet access, which is free at other hotels of a similar price range. The hotel is dated with minimal amenities. more

My husband and I were celebrating our one year wedding anniversary. We stayed in a suite fully equipped with a wet bar, jacuzzi tub, stand up shower and regular tub, great coffee maker, table to eat at plenty of seating area and king size bed. We asked for the romance package which included a $20 comp toward breakfast in the... more