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Hilton Jackson

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1001 East County Line Road, Jackson, MS 39211
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Hilton Jackson
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Hilton Jackson
Hilton Jackson
Hilton Jackson
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442 reviews from our community

Traveler rating
    239
    104
    53
    28
    18
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77
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207
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Contributor
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been to this Hilton property before. I want to say that this is by far my most pleasant experience to date. If I were to make mention of standards based on QSC, Quality, Service and Cleanliness than the grade would be a solid 10 our of 10 for each. The staff here is amazing. We stayed four days... More 

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

First of all I'd like to thank you for the review you wrote about your stay at the Hilton Jackson, and also for all your nice comments. Thank you for being such a loyal customer. I'm so glad to hear that you were please with our staff, and that they were able to efficiently take care of your needs. I... More 

Memphis
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel in April 2015 to attend an event at the University of Mississippi Medical School. The hotel is located about 10 minutes away and is right on I-55. This is an upscale hotel and would be nice to stay at just for vacation. The beds are comfortable and the rooms were very clean. I would highly... More 

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson. I am so glad to hear that you enjoyed your stay with us, and that you found your room to be comfortable and clean. I am so furtunate to be associated with the wonderful group of people that work in this hotel. Thank you again for your nice comments, and... More 

Salt Lake City
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this Hilton in April. We had a suite on the executive level. Room was nice but widows are quite small. So not a ton of light. I'm glad we had a suite with two windows. I would think a regular room would be quite dark. Great seafood restaurant next door, Dragos. Staff was nice and room service was... More 

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HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you so much for your review of our hotel, and all your nice comments. I'm so glad you enjoyed your stay, and you found your room to be comfortable and clean. I was sorry to hear that parking was somewhat of an issue for you. I certainly hope that we will have the pleasure of seeing you again soon.... More 

Madison, Alabama, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice and clean hotel with easy access from the interstate. The rooms was clean and comfortable and the staff was very. The only thing I didn't like is there was no free breakfast or even coffee in the lobby. Parking was sometimes difficult.

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HiltonJackson, General Manager at Hilton Jackson, responded to this review

Darryl, Thank you so much for taking your time to review your recent stay at the Hilton Jackson. I'm so glad to hear that you enjoyed your stay, and that you found your room to be comfortable and clean. We are so fortunate to be located right off the interstate for easy access, but I am sorry to hear that... More 

Pace, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was at this property for an annual event by my professional assn. I think that we are booked at this Hilton for the next 20 years. I have a vested interest. Compared to other Hilton properties, this one is just above average across the board. A full service restaurant is needed in this hotel. The restaurant next door has... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonJackson, General Manager at Hilton Jackson, responded to this review

Bernice, First of all, I'd like to thank you for your loyalty, and we also appreciate the insight you provided regarding your recent stay at our hotel. I understand from your review that you were not entirely satisfied with your visit and we came up short of delivering an experience consistent with your expectations. I sincerely apologize for falling short... More 

Greenwich, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We loved the quality of the suite and the staff. Access to the Executive Lounge was a real treat, with very concientous and welcoming staff. Nice and quiet to have a glass of wine and snacks before off to dinner.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson. I am so glad to hear that you enjoyed your stay with us. I am glad to hear that you found your suite to be comfortable, and that you took advantage of the Executive Lounge. I am so furtunate to be associated with the wonderful group of people that work... More 

West Bloomfield
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The Hilton Jackson is a very nice hotel. Very large in size and accommodates almost any type of function based on the number of conference rooms it has. A very accommodating concierge lounge and live music nightly. Comfortable rooms. A little pricey but worth it.

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

First of all, I'd like to thank you for all your nice comments about our hotel. I was so glad to hear that your Convention was held here at the Hilton Jackson. We are so fortunate to be able to accommodate large conventions, or small groups, and it is such a privilege to be associated with the wonderful staff that... More 

Jackson,MS, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was welcoming, conference rooms met the need and room was comfortable. Easy access to restaurants and shopping; however leaving from hotel entrance onto County Line Road can be difficult due to high traffic area; however you can go to the back of the hotel and exit.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I am so glad to hear that your convention was held at the Hilton Jackson, and that you enjoyed your stay so much. It is such a privlidge to be associated with the finest group of Hospitality Professionals in the state of Mississippi. They truly are what sets us apart from our compitition. Thank you again for your kind words,... More 

Hattiesburg, MS
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel and its management is extraordinary. They go above and beyond to accommodate you for whatever you may need. I am allergic to feathers and down and when I asked for a blanket that was not down-filled at the front desk, they made sure that I knew the pillows were down as well. (I had brought my own pillows... More 

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson. I am so glad to hear that you enjoyed your stay with us, and that you found your room to be comfortable and clean. I am so furtunate to be associated with the wonderful group of people that work in this hotel. They truly love working with our guests, and... More 

Top Contributor
108 reviews 108 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean hotel, right off of 55. Checked in right away, room was clean and spacious. Bathroom was nice and clean, too. Ate breakfast in the hotel the next morning at their buffet and it was delicious. Would definitely stay here again when in the area.

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you so much for your nice comments about our hotel, and our staff. I am so glad to hear that you enjoyed your stay, and that you found your room to be clean and comfortable. I'm also glad to hear that you enjoyed our breakfast buffet. Again, thank you for your nice words, and look forward to your return.... More 

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