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Hilton Jackson

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1001 East County Line Road, Jackson, MS 39211
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1 room 1 adult
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Hilton Jackson
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573 Reviews from our TripAdvisor Community

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suwanee, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I am a Hilton Honors member. Hilton Hotels always offer great service and accommodation. This Hilton on E County Line, Jackson, MS was the truly the BEST experience. The staff was NOTHING short of spectacular. Rooms were clean. Whatever I needed was given almost immediately.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Camille W
HiltonJackson, General Manager at Hilton Jackson, responded to this review

First of all, thank you for being a Hilton Honors member, and also for your wonderful comments about the Hilton-Jackson. I am so excited that you had such a great experience. Our staff prides themselves on delivering 100% satisfaction to our guest, and I am thrilled that you agree. I'm also glad to hear that you found your room to... More 

new iberia, la
Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for meeting hub, staff was very helpful and rooms cry comfortable and clean, price was fair, will make this my regular hotel when in this area has dragos next door very good food, also has live music at hotel bar

Helpful?
Thank thinla
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I can't begin to tell you how thrilled I am that you enjoyed your stay with us, and that you found your room to be comfortable and clean. I am happy to hear that you enjoyed eating at Drago's, and also listening to the live music in our lobby lounge. I'm so glad you have decided to make us your... More 

Jackson, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was excellent. I have no complaints. The live band was the main set off in my opinion. I really enjoyed listening to the bands and watching sports that were displayed in the lobby. The customer service was amazing and I enjoyed my stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dexter J
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton-Jackson, and thank you for taking the time to leave us your thoughts. I am so happy to hear that you enjoyed our live band so much. We are so fortunate to be able to bring in amazing entertainment from local and surrounding areas. I am privileged to say that we have... More 

Williamsville, Missouri, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about our stay at the Hilton, Jackson, Ms. was great. The room was extremely comfortable and the staff was warm and friendly. The breakfast was excellent and plentiful. Access on and off the major highway was easy. We would stay here again the next time we come through Jackson.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nina B
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you so much for all your wonderful comments. It means so much to us to hear from our guest that they had such a great stay. I am so glad you found your room to be so comfortable, and that our staff took such good care of you. We are so fortunate to be located right off the interstate,... More 

Fulton, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice Hotel, we come here every year for our winter conference, food is good, and staff is helpful. will be back next year. Shopping and eating close by, right off hwy, easy access to the interstate. Clean and comfortable rooms, bar and eating located in hotel. swimming pool on site. easy check in and out. No problems at all.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Polly T
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you so much for all your nice comments, and also for taking your time to write a review. I'm so glad to hear that your conference is held here at the Hilton every year. We truly appreciate our conventions. Also, thank you for recognizing all of our great amenities we have to offer. I'm so glad to hear you... More 

Carson, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton in Jackson on January 19 - 21, 2016 for a business meeting. This has been the hotel we hold this meeting for the last 6 or 8 years. I can't say anything but wonderful things about this hotel. The staff is so helpful and friendly. They went out of their way to accommodate every request.... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Hope D
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I was so pleased to hear that your meeting has been held here for so many years. I can honestly say that our staff is the finest group of Hospitality Professionals in the state of Mississippi. They love working with our groups, and I am so glad that you recognize what a great job they do. We certainly look forward... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I let my husband pick the hotel for this trip so I was hesitant. But he did good! 😄 We were able to pick the room, staff was friendly and even recommended a great place to dine that we loved. The room was clean and most importantly quiet and dark. Water pressure in shower was great and room was spacious... More 

Helpful?
Thank Shox0724
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for you recent stay at the Hilton-Jackson, and thank you for taking the time to leave us your thoughts. I am thrilled that you had a positive experience with our staff. I am proud to say we have some of the most genuine, caring staff at our hotel, and it's a pleasure to work with them. I'm also... More 

Madison, Mississippi
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a wonderful time spending New Year's Eve at the Jackson Hilton. We enjoyed dinner at Drago's, breakfast at Wellington's on New Year's Day. We partied the night away with music and dancing to "Musical Fantasy" in the hotel ballroom, champagne, etc.! Great time!

Helpful?
Thank surviv0r1
HiltonJackson, General Manager at Hilton Jackson, responded to this review

First of all, I'd like to thank you for choosing to spend New Year's Eve with us here at the Hilton. I am thrilled to hear that you had such a wonderful time. Every year we try to provide a safe and enjoyable experience for anyone wanting to celebrate on New Year's Eve, and I am so glad to hear... More 

Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at this property every month for about 3 years. This month when my travel agent called to book room she was advised they were full and we could not be accommodated. I decided to call myself and to see if they would accommodate me based on my loyalty. The staff member that took my call was rude... More 

Helpful?
Thank Jeffmattes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I am so sorry to hear that you had a disappointing experience, while trying to make a reservation. I was especially disappointed to read from your review that our staff did not provide you the professional and courteous treatment you deserved. We make every effort to respect our guests, and I truly apologize for any inconveniences this may have caused.... More 

Montgomery, Alabama, United States
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

First stay at this property and all went well. Staff was great and overall hotel was good. Exercise room could use more space and equipment. Location is very good particularly for quick access to restaurants.

Helpful?
1 Thank Stan S
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you so much for your recent stay at the Hilton-Jackson, and for taking the time to complete a review. Thank you for recognizing what a wonderful staff we have, and also for your nice comments about our hotel. Our location is definitely a perk. Once again thank you for leaving us your thoughts and we look forward to seeing... More 

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