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All 47 Jackson hotels

Hilton Jackson

3.5 of 5 Hotel   |   1001 East County Line Road, Jackson, MS 39211
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77%
Ranked #2 of 47 hotels in Jackson
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
John C New Orleans, United States
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348 people have reviewed this hotel

Traveler rating
    184
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
New Orleans, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The service on the executive floors and the décor and food in the executive lounge need to be improved. As a Diamond level member of the Hilton Honors program, I expected a better experience from a Hilton Hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Atlanta area
Contributor
15 reviews 15 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Great stay and nice property. Would be giving this hotel five stars if it weren't for the crowded lounge and would have been given a better upgrade. Love the pool. Great staff. As a Hilton diamond I was upgraded to the exec level but they wouldn't give me a suite upgrade even though availability was showing up on the Hilton... More

Was this review helpful? Yes 2
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I wish to take this opportunity to thank you for staying at our hotel and for sharing you concerns about the executive lounge. Our management and staff appreciate and rely on our guests' feedback to help us understand the areas which may need our immediate attention. We are fully cognizant that guests who stay at our hotel expect and deserve... More

Fayetteville, Georgia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of my favorite things about visiting the Jackson area is staying at the Jackson Hilton. Very nice rooms, meals, staff, shuttle service, and area. The fitness room and pool are wonderful. I've never had such a great burger either at a hotel lounge.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear that you enjoy staying with us, and that you found your room to be comfortable and clean. We take great pride... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just an excellent hotel. I was on a work trip and brought the family with, we had such a good time at The Hilton we didn't want to leave. The staff is wonderful, the rooms are great, I have nothing bad to say about this great Hotel. If you ever are having trouble deciding on a Hotel in Jackson, stay... More

Was this review helpful? Yes 2
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear that you enjoyed your stay with us. I can't tell you how much your kind words mean to me. I am... More

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We love the Hilton in Jackson, MS! The service, with the exception of the restaurant, is top notch. Beds are the most comfortable I've ever slept in. Food at the bar/lounge is great and bar tender was quick and so very friendly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear that you enjoyed your stay with us, and that you found your room to be comfortable and clean. I'm also glad... More

Muscle Shoals, Alabama
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first time attending the Jazz and Blues Festival in Jackson, MS, and my stay at the Hilton Jackson made it a great experience. The hotel room was very nice, the breakfast was great, and the I really enjoyed the evening amenities provided by the hotel during happy hour and beyond. The hotel is in a great location... More

Was this review helpful? Yes 1
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you so much for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear that you enjoyed your stay with us. I'm very proud of our hotel, and it's wonderful staff. They are... More

Hattiesburg, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay thoroughly at the Hilton on County Line Rd in Jackson, MS. The front desk folks were extremely helpful to me. I would recommend staying there if you are needing a conference to be held there or possibly just a business type meeting. The Hotel accommodations are suited for conference or lectures which are needed in the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I wish to take this opportunity to thank you for staying at our hotel and for all your nice comments. I am so glad to hear that you enjoyed you stay. I am very fortunate to be associated with the group of people that work for this hotel, and I can honestly say they are the finest group of Hospitality... More

Rotterdam, The Netherlands
Top Contributor
60 reviews 60 reviews
58 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hilton Jackson is an example for Hilton. Everything is right in this hotel. From Check-in to Check-out. During my stay we were greeted as Diamond members and we were placed on the 14th Hilton HHonors floor (no penthouse suite but a nice renovated King Room #1409. This room was very clean and modern. The bathroom was good with a... More

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I'd like to take this opportunity to thank you for staying at our hotel and for all of your nice comments. I am so glad to hear that you enjoyed your stay, and that you found your room to be comfortable and clean. I'm very proud to be associated with this hotel and it's wonderful staff. They are without a... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was great. My family was there to attend a wedding that was held nearby. The staff did all they could to place us together which was quite a feat. We couldn't have chosen a more accommodating hotel. Additionally, the restaurant was really nice. The brunch offered more variety than I've ever seen in a hotel setting. The food was... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear that you enjoyed your stay, and that our Front Desk staff was able to accomodate your needs. They take great pride in... More

Cordova, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We reserved a 1 night stay at the Hilton and I upgraded to the Executive Level which was a smart move, as we were on the 12th floor and the lounge was 2 doors down. The young lady working the room (I didn't get her name) was very outgoing and made sure to greet everyone and was making sure we... More

Was this review helpful? Yes 2
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear you enjoyed your stay with us, and that you were able to take advantage of the Executive Level, and our nice pool... More

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Additional Information about Hilton Jackson

Address: 1001 East County Line Road, Jackson, MS 39211
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Jackson 3.5*
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Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Jackson #3 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 
Number of rooms
278

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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