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All 47 Jackson hotels

Hilton Jackson

3.5 of 5 Hotel   |   1001 East County Line Road, Jackson, MS 39211
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77%
Ranked #2 of 47 hotels in Jackson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
cndirector1 New Holland, Pennsylvania
  • Overview
  • Reviews (327)
  • Photos (81)
  • Amenities
  • Room tips (38)
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327 people have reviewed this hotel

Traveler rating
    175
    75
    39
    21
    17
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147
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
New Holland, Pennsylvania
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hilton was a nice stop on my business trip. Easy access off I55. My room was spacious and clean. I was able to book a room on a concierge floor which allowed me access to breakfast and cocktail hour (could fill the need for dinner!). The swimming pool was very nice and refreshing with a cabana feel, music, and... More

Was this review helpful? Yes 1
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear that you enjoyed your stay with us, and that you found your room to be comfortable and clean. We take great... More

Orange Beach, Alabama
Top Contributor
75 reviews 75 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hilton in Jackson is truly one of my favorite stops when I'm traveling -- particularly on business, but anytime really. I stopped there a couple of days ago and everything was great, EXCEPT for one issue which is pretty big with me! I always opt for the upgrade to the Executive floors. The evening hostess is always great in... More

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion . Thank you so much for your kind words, and also for your loyalty to our hotel. We truly value our relationship with you, and it saddens... More

Jackson, Ms, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at Hilton in Jackson for our annual coaching clinic which is held there yearly. They staff does a great job of putting on this event that accommodates hundreds of coaches in Mississippi. Great job to staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

We are so honored to host the Coaches Clinic here at the Hilton, and we look forward to their return every year. Thank you so much for your kind words about our staff. They are with out a doubt the finest group of Hospitality Professional in the state of Mississippi. It will certainly be my pleasure to pass on your... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Locations is great, the rooms are nice, but the bathrooms could use some renovation. Overall it is a very nice place to stay with several good restaurants nearby. the employees are very friendly and helpful. if something isn't correct, they will make it so.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

The Locations is great, the rooms are nice, but the bathrooms could use some renovation. Overall it is a very nice place to stay with several good restaurants nearby. the employees are very friendly and helpful. if something isn't correct, they will make it so. Thank you for your recent stay at the Hilton Jackson, and for taking your time... More

Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this Hilton based on recent reviews, and above all want to emphasize this staff truly excels at customer service. After a 10 hour drive, we were pleased at the easy highway access, beautifully appointed decor and peaceful, luxury room. The reviews highlighted the pool area, and it is indeed clean, spacious and extra pool towels are provided at... More

Was this review helpful? Yes 2
HiltonJackson, General Manager at Hilton Jackson, responded to this review

I am so glad I had the pleasure of meeting you. I can't tell you how much your kind words meant to me, and I can assure you they will be passed on to all of our employees. I am so proud of our hotel, and our wonderful staff. They are with out a doubt the finest group of Hospitality... More

Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Outstanding service and staff in every area of hotel. Very nice, clean, comfortable rooms. The bathrooms are especially awesome. We stayed in an executive suite and everything about the room was perfect. Staff was friendly, helpful and attended to every request expeditiously. The location couldn't be more convenient and if ever in the area again, wouldn't hesitate to stay there.... More

Was this review helpful? Yes 1
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. I am so glad to hear you enjoyed your stay with us, and that you found your room to be clean and comfortable. I am very fortunate... More

Deatsville, Alabama
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at this lovely hotel for two nights and I was wonderful. The staff is very friendly and helpful. They moment I walked in I was blown away by the live piano playing and the bar. The room was clean a very large. The pool area is so lovely as well. No complaints here. They only thing is there... More

Was this review helpful? Yes 1
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These survey's are very important to us, and we value your opinion. We are so glad to hear that you enjoyed your stay with us. We are very proud of our hotel, and our wonderful staff. We take pride... More

Vilonia, Arkansas
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We passed thru and stayed the night on the way to the beach.... Wish we could have stayed longer! Very clean, beautiful old style marble in the lobby. Friendly staff. Comfortable beds and GREAT water pressure... 2 of my sticking points. We will return!! A+

Was this review helpful? Yes 1
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. We are so glad to hear that you enjoyed your stay with us, and that your room was so comfortable. We are very proud of our hotel,... More

Memphis, Tennessee
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay here for work on a regular basis. They are consistently clean and the service is excellent. I haven't had any issues so far. They usually have live entertainment downstairs at night. The gym is spacious and the pool is nice.

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for staying at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion. We are so glad to hear that you are one of our regular guest, and that you enjoy staying with us. We are very proud of our hotel, and... More

Madison, Mississippi
1 review
5 of 5 stars Reviewed 3 weeks ago

During the month of June 2014 my company - Core Learning,LLC. - twice used the Hilton for training opportunities which included space rental and food service. The meeting space was set up to specification and food was very well prepared. It is obvious that the leadership and staff of this hotel work to accommodate their clients needs. Good Job to... More

Was this review helpful? Yes
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Thank you for using our convention space at the Hilton Jackson for your recent meetings, and also for taking time to fill out the Hilton survey. These surveys are very important to us, and we value your opinion. I am very pleased to be associated with the wonderful group of people that work in this hotel. They are definitely the... More

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Additional Information about Hilton Jackson

Address: 1001 East County Line Road, Jackson, MS 39211
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Jackson 3.5*
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Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Jackson #3 Family Hotel in Jackson
Hotel Class
Official Description (provided by the hotel)
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 
Number of rooms
278

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