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Jackson Marriott

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200 E Amite Street, Jackson, MS 39201
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Best prices for: 1 room 1 guest
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Jackson Marriott
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171 Reviews from our TripAdvisor Community

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Traveler rating
    54
    52
    32
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    15
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9
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (44)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (38)
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4 of 5 stars Reviewed 4 days ago NEW via mobile

Had a great time as always. I stay here every time I'm in Jackson. Visited Bristol lounge and Robbie was the bartender. Did an excellent job and is a valuable asset in his department. His partner I didn't get a name on was just as outstanding. Recommend this to anyone in the area.

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Jackson, Mississippi
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Words cant express the gratitude that I have for the staff at the Jackson Marriott!!! My daughter celebrated her 13th birthday here at the hotel. The hotel staff made the six young ladies feel special by greeting then as adults and made sure to address each one in a courteous and professional manner. Hotel staff members accommodated our party by... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great customer interaction and very well knowledge of drinks. Drinks were perfectly made. Good spot to wind down and relax. Robbie at the bar was phenomenal!! I will definitely be back to this bar for food and drinks!

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Washington DC
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
1 of 5 stars Reviewed May 18, 2015 via mobile

I list the disappointments in order: (1) Sunday Cobb salad ok but the avocado was not ripe. Poor attention in the kitchen. (2) check early Monday morning to see if the breakfast order had been picked up off my door. It had not. (3) called to a order room service breakfast but was told that the room service line did... More 

Was this review helpful? Yes 1
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Thank you for taking the time and sharing your experience in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.We have shared your feedback with the appropriate team members and have isolated this incident Upholding... More 

Travelers are raving about these Jackson hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 4, 2015

With all my travel I have plenty of choices and experiences, but the Downtown Jackson Marriott is my favorite. Always friendly, newly renovated, great people, the best food in the industry, and the most comfortable rooms. Absolutely home away from home any time.

Was this review helpful? Yes 2
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 24, 2015

Hotel handled a 2 day 2 night business meeting of around 75 people extremely well. Great buffet breakfasts & lunches. Very clean well appointed rooms. Parking in garage worked well. Front desk was efficient. Meeting rooms on Mezzanine floor large and convenient. Very nice hotel experience.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

They gave us an uncleaned room and acted like we were at fault. We arrived after hours of traveling to attend a HS conference and arrived at tgr fairly late around 9pm and we was extremely tired. After waiting over 35 minutes to check in because they had only one clerk checking in a long line of people. You would... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Good Morning from the Jackson Marriott, Thank you for taking and sharing your experience in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 12, 2015

I recently stayed at this location and I must say it has not changed from the times I've stayed in it over 10 years ago. The only update to the room from then until now is the flat screen television. I was there with my daughter for a convention. I was emailed prior to coming and since I was a... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Reddy, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced.. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. The internet is complimentary... More 

Montgomery, Alabama
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 9, 2015

I have stayed at this hotel twice in the past 90 days and it is in desperate need of a face lift or remodeling. The carpet is about 10 years past replacing. The food is average. The hotel staff is very friendly and accommodating. I checked on a Sunday, April 5th and for two nights I thought myself and about... More 

Was this review helpful? Yes
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Dear MHope, Thank you for taking the time to and sharing your experience with us in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may... More 

2 reviews
1 of 5 stars Reviewed March 18, 2015

Always stay at full services Marriott for business. Not anymore it will be Hilton's. Hopeful I want have to ask 4 times to get my room cleaned and I can get a later checkout to accomadate by business travels.

Was this review helpful? Yes
Charles M B, Manager at Jackson Marriott, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

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