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Jackson Marriott

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200 E Amite Street, Jackson, MS 39201
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Jackson Marriott
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Jackson Marriott
Jackson Marriott
Jackson Marriott
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166 reviews from our community

Traveler rating
    51
    51
    32
    18
    14
See reviews for
25
24
8
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (42)
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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel handled a 2 day 2 night business meeting of around 75 people extremely well. Great buffet breakfasts & lunches. Very clean well appointed rooms. Parking in garage worked well. Front desk was efficient. Meeting rooms on Mezzanine floor large and convenient. Very nice hotel experience.

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2 reviews
1 of 5 stars Reviewed 3 weeks ago

They gave us an uncleaned room and acted like we were at fault. We arrived after hours of traveling to attend a HS conference and arrived at tgr fairly late around 9pm and we was extremely tired. After waiting over 35 minutes to check in because they had only one clerk checking in a long line of people. You would... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Good Morning from the Jackson Marriott, Thank you for taking and sharing your experience in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I recently stayed at this location and I must say it has not changed from the times I've stayed in it over 10 years ago. The only update to the room from then until now is the flat screen television. I was there with my daughter for a convention. I was emailed prior to coming and since I was a... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Reddy, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced.. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. The internet is complimentary... More 

Montgomery, Alabama
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel twice in the past 90 days and it is in desperate need of a face lift or remodeling. The carpet is about 10 years past replacing. The food is average. The hotel staff is very friendly and accommodating. I checked on a Sunday, April 5th and for two nights I thought myself and about... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Dear MHope, Thank you for taking the time to and sharing your experience with us in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may... More 

2 reviews
1 of 5 stars Reviewed March 18, 2015

Always stay at full services Marriott for business. Not anymore it will be Hilton's. Hopeful I want have to ask 4 times to get my room cleaned and I can get a later checkout to accomadate by business travels.

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Charles M B, Manager at Jackson Marriott, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

Top Contributor
110 reviews 110 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 17, 2015

Had son in tsa conference at this hotel. Glad there was a reduced rate as the regular rate, plus parking fee, plus wifi fee, plus high food costs at hotel, along with very few restaurants near, and they close way early would be a huge down side of coming back. Beds were nice, staff was fine and helpful with teenagers... More 

Was this review helpful? Yes
JacksonMarriott, Manager at Jackson Marriott, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

1 review
5 of 5 stars Reviewed March 16, 2015

While visiting the Marriott I accidentally locked my keys in my vehicle. I notified Jennifer at the front desk and she sent Quentin to help me out. Q approached me with a smile and a handshake and assured me he was prepared. Within 10 minutes the vehicle was unlocked! I was very grateful for the efficiency of the staff and... More 

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Raleigh, North Carolina
Top Contributor
131 reviews 131 reviews
89 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stayed at the Jackson Marriott due to an event in downtown Jackson. Overall, it was a good stay. The room was clean and the standard Marriott bedding was comfortable. The staff were friendly and wonderful, and we appreciated the hotel catering to the group's needs. Unfortunately, there were some minor hiccups during our stay, and while they were corrected immediately... More 

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Kansas City, MO
Top Contributor
59 reviews 59 reviews
30 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed March 1, 2015

We arrived around 7:00 on a Sunday night and practically had the place to ourselves. We self parked in the underground garage up by the elevators...maybe 4-5 cars around. (We had bikes on the back and were concerned about safety, the next morning we noticed a security guard patrolling in a golf cart.) Friendly, efficient check-in to a nice plush... More 

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Nashville, Tennessee
Top Contributor
50 reviews 50 reviews
50 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 27, 2015

This is a very nice hotel in the city of Jackson. Good location with nice amenities including the restaurant and lobby area. Room was nice - clean and comfortable. Staff was very helpful and accommodating - in the hotel and in helping us find our way in Jackson.

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