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All 47 Jackson hotels

Jackson Marriott

200 E Amite Street, Jackson, MS 39201
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62%
Ranked #11 of 47 hotels in Jackson
A recent review
3 of 5 stars reviewed 1 week ago
jackie6212 Cincinnati, Ohio
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129 people have reviewed this hotel

Traveler rating
    35
    42
    25
    15
    12
See reviews for
19
20
8
53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We were traveling from Florida and with Jackson, MS being the Capitol we opted for it over Vicksburg. We have a 4 and a 6 y/o girls. The hotel looks very deceiving from the photos and the outside. Multiple pieces of hair on our white comforters. This hotel needs a major remodel with updates. No free Wi-Fi, no complementary breakfast,... More

Was this review helpful? Yes 2
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Dear Brian, Thank you for taking the time to complete a Survey and sharing your experience with the Jackson Marriott. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can... More

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The best hotel in Jackson for large conferences. We had no water in any of the rooms for a large conference this year and I was very surprised that there was little attempt to make customers feel better about a basic service. It was not the hotels fault but I still expected more.

Was this review helpful? Yes
Daleville, Alabama
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We unexpectedly had to stop in Jackson because of car trouble on I-20. As a Marriott Rewards member I made a last second reservation at the downtown Jackson Marriott. I was very impressed by the staff there. They were very friendly and courteous and went out of their way to make our unexpected stay very delightful. The room was nice... More

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Aledo, Texas
Top Contributor
64 reviews 64 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here during the International Ballet Competition in June. This was the host hotel for the ballet. The hotel is very nice, $12 for parking, very friendly staff that was extrememly helpful. The bar is great for food & drink. I had to call the front desk one night at 1 am because my neighbors were loud and they... More

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401 College Street, Senatobia, MS
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It's a downtown hotel. Location is terrific. The hotel was grand in it's day but is lacking today's amenities and space. Here is the good and bad: 1. Lobby is gorgeous and my congratulation to the maintenance team who polishes the floors. 2. Very snippy and rude front desk clerk. Last thing I expected was attitude after a long journey.... More

Was this review helpful? Yes
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Good Evening, Thank you for taking the time and sharing your experience with the Jackson Marriott. I apologize that your recent stay was not satisfactory and appreciate your feedback. Can you share with me who the front desk agent was that you interacted with? You’re a valued customer; everything we do is aimed at providing you with an excellent hotel... More

Jackson, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 12, 2014

My kids were begging to stay overnight at a hotel (they're young, so the idea of staying in a hotel is exciting to them). We chose the Jackson Marriott because I had a free night certificate to use that was expiring soon. The lobby was clean, the staff seemed nice enough. However, our room was small, and the toilet looked... More

Was this review helpful? Yes
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Thank you for taking the time and sharing your experience with the Jackson Marriott. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in the... More

Des Moines, Iowa
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 6, 2014

The customer service at this Marriott was exceptional! The staff were very attentive and polite. The hotel decor was warm and inviting. The room was very clean and comfortable. I would stay here again!!!

Was this review helpful? Yes
Vicksburg
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 1, 2014

The motel is nice, however there are some problems. The magnetic key cards would erase if placed close to your cell phone or in your wallet next to a credit card or if the sky was blue. There is NO free internet access in the room. I was there as part of a convention and the restaurant was unprepared for... More

Was this review helpful? Yes 1
JacksonMarriott, Manager at Jackson Marriott, responded to this review

Dear Charles, Thank you for taking the time and sharing your experience with the Jackson Marriott. You indicated in your response that your key deactivated for your room .can you share with me who you might have reported this to as well as what room you were in? Please accept our sincere apologies for the inconvenience you may have experienced.... More

Keller, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 27, 2014

Positives: Exceeded our expectations for the area. Staff was extremely attentive and polite. Room was clean and comfortable. Food was moderately priced and delicious. (Miss Sunshine is a great cook) • Pool was clean and exercise equipment was in working condition. Negatives: • It is a Ghost town on the weekend and all restaurants outside hotel were closed. • A... More

Was this review helpful? Yes 2
glendora, ca
Top Contributor
153 reviews 153 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 24, 2014

the first time we got there it was hard to find because of all the one-way streets that you had to navigate to get to the entrance it isn't easy to locate the first time and the signage is non-existant, which could have helped after that it is pretty easy the parking is attached to the hotel which is nice... More

Was this review helpful? Yes 1
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Additional Information about Jackson Marriott

Address: 200 E Amite Street, Jackson, MS 39201
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Jackson Marriott Hotel Jackson
Marriott Jackson

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Number of rooms
303

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