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Jackson Marriott

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200 E Amite Street, Jackson, MS 39201
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Jackson Marriott
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Jackson Marriott
Jackson Marriott
Jackson Marriott
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168 reviews from our community

Traveler rating
    52
    51
    32
    18
    15
See reviews for
25
24
8
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Washington DC
Top Contributor
94 reviews 94 reviews
29 hotel reviews
92 helpful votes 92 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

I list the disappointments in order: (1) Sunday Cobb salad ok but the avocado was not ripe. Poor attention in the kitchen. (2) check early Monday morning to see if the breakfast order had been picked up off my door. It had not. (3) called to a order room service breakfast but was told that the room service line did... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Thank you for taking the time and sharing your experience in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.We have shared your feedback with the appropriate team members and have isolated this incident Upholding... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

With all my travel I have plenty of choices and experiences, but the Downtown Jackson Marriott is my favorite. Always friendly, newly renovated, great people, the best food in the industry, and the most comfortable rooms. Absolutely home away from home any time.

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Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel handled a 2 day 2 night business meeting of around 75 people extremely well. Great buffet breakfasts & lunches. Very clean well appointed rooms. Parking in garage worked well. Front desk was efficient. Meeting rooms on Mezzanine floor large and convenient. Very nice hotel experience.

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2015

They gave us an uncleaned room and acted like we were at fault. We arrived after hours of traveling to attend a HS conference and arrived at tgr fairly late around 9pm and we was extremely tired. After waiting over 35 minutes to check in because they had only one clerk checking in a long line of people. You would... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Good Morning from the Jackson Marriott, Thank you for taking and sharing your experience in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have... More 

Travelers are raving about these Jackson hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2015

I recently stayed at this location and I must say it has not changed from the times I've stayed in it over 10 years ago. The only update to the room from then until now is the flat screen television. I was there with my daughter for a convention. I was emailed prior to coming and since I was a... More 

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JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Reddy, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced.. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. The internet is complimentary... More 

Montgomery, Alabama
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 9, 2015

I have stayed at this hotel twice in the past 90 days and it is in desperate need of a face lift or remodeling. The carpet is about 10 years past replacing. The food is average. The hotel staff is very friendly and accommodating. I checked on a Sunday, April 5th and for two nights I thought myself and about... More 

Was this review helpful? Yes
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Dear MHope, Thank you for taking the time to and sharing your experience with us in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may... More 

2 reviews
1 of 5 stars Reviewed March 18, 2015

Always stay at full services Marriott for business. Not anymore it will be Hilton's. Hopeful I want have to ask 4 times to get my room cleaned and I can get a later checkout to accomadate by business travels.

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Charles M B, Manager at Jackson Marriott, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

Top Contributor
114 reviews 114 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed March 17, 2015

Had son in tsa conference at this hotel. Glad there was a reduced rate as the regular rate, plus parking fee, plus wifi fee, plus high food costs at hotel, along with very few restaurants near, and they close way early would be a huge down side of coming back. Beds were nice, staff was fine and helpful with teenagers... More 

Was this review helpful? Yes
JacksonMarriott, Manager at Jackson Marriott, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.... More 

1 review
5 of 5 stars Reviewed March 16, 2015

While visiting the Marriott I accidentally locked my keys in my vehicle. I notified Jennifer at the front desk and she sent Quentin to help me out. Q approached me with a smile and a handshake and assured me he was prepared. Within 10 minutes the vehicle was unlocked! I was very grateful for the efficiency of the staff and... More 

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Raleigh, North Carolina
Top Contributor
134 reviews 134 reviews
91 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed March 4, 2015

Stayed at the Jackson Marriott due to an event in downtown Jackson. Overall, it was a good stay. The room was clean and the standard Marriott bedding was comfortable. The staff were friendly and wonderful, and we appreciated the hotel catering to the group's needs. Unfortunately, there were some minor hiccups during our stay, and while they were corrected immediately... More 

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