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Jackson Marriott

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200 E Amite Street, Jackson, MS 39201
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Jackson Marriott
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Jackson Marriott
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176 Reviews from our TripAdvisor Community

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Traveler rating
    57
    53
    33
    18
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (176)
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Seal Beach, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Older hotel that has not been updated in years. I liked the friendly staff but I would really like to see the owner putt money in the place. The downtown is suffering big time in my opinion so I sure hope the mayor keeps on getting new projects.

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JacksonMarriott, Manager at Jackson Marriott, responded to this review

Thank you for taking the time and sharing with us your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to... More 

Mississippi
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just wanted to get away from the crowds of the holiday and relax and rest and we had the perfect accommodations. Not crowded at all. Front desk clerks very nice and let us check in early with no problem. All my request we're met and waiting when I arrived to check in. Really enjoyed the much needed rest and... More 

Was this review helpful? Yes 2
Birmingham, Alabama
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a work business trip and it was a fairly decent hotel. I do not expect the best of anything in a smaller town like Jackson and everything at this Marriott was good but not great. The rooms were good but the toilet runs occasionally by itself so keep the bathroom door closed. The concierge lounge was... More 

Was this review helpful? Yes 3
Richmond Hill, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here on my way to Texas for my family reunion. I was shocked to find a luxury hotel in Jackson. The hotel is beautiful and has beautiful views of downtown Jackson. The pool is on a rooftop it's really pretty at night. You have to pay for alcohol in the concierge lounge and it's not cheap. The room... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

True Southern hospitality -- every staff member I encountered was a joy. Checkout was efficient and fast. And when I ordered Prosecco and they turned out to be out of small bottles, they comped me an equally delicious glass of Riesling. Thank you to Omelia Wilson especially!

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common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Had a great time as always. I stay here every time I'm in Jackson. Visited Bristol lounge and Robbie was the bartender. Did an excellent job and is a valuable asset in his department. His partner I didn't get a name on was just as outstanding. Recommend this to anyone in the area.

Was this review helpful? Yes 1
Jackson, Mississippi
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Words cant express the gratitude that I have for the staff at the Jackson Marriott!!! My daughter celebrated her 13th birthday here at the hotel. The hotel staff made the six young ladies feel special by greeting then as adults and made sure to address each one in a courteous and professional manner. Hotel staff members accommodated our party by... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great customer interaction and very well knowledge of drinks. Drinks were perfectly made. Good spot to wind down and relax. Robbie at the bar was phenomenal!! I will definitely be back to this bar for food and drinks!

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Washington DC
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
1 of 5 stars Reviewed May 18, 2015 via mobile

I list the disappointments in order: (1) Sunday Cobb salad ok but the avocado was not ripe. Poor attention in the kitchen. (2) check early Monday morning to see if the breakfast order had been picked up off my door. It had not. (3) called to a order room service breakfast but was told that the room service line did... More 

Was this review helpful? Yes 1
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Thank you for taking the time and sharing your experience in regards to your recent stay at the Jackson Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay.We have shared your feedback with the appropriate team members and have isolated this incident Upholding... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 4, 2015

With all my travel I have plenty of choices and experiences, but the Downtown Jackson Marriott is my favorite. Always friendly, newly renovated, great people, the best food in the industry, and the most comfortable rooms. Absolutely home away from home any time.

Was this review helpful? Yes 2
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