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All 47 Jackson hotels

Regency Hotel & Conference Center

400 A Greymont St, Jackson, MS 39202
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Regency Hotel & Conference Center
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46%
Ranked #30 of 47 hotels in Jackson
  • Overview
  • Reviews (13)
  • Photos (8)
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13 people have reviewed this hotel

Traveler rating
    2
    4
    0
    1
    6
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Families
0
Couples
0
2
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Taylorsville, Mississippi
1 review
4 of 5 stars Reviewed 3 weeks ago

I was in Jackson on business recently and decided to try this hotel. I had heard mixed reviews but wanted to see for myself. The staff was very kind and the sales manager went out of her way to accommodate our group. Decent prices and good ole hospitality. I will definitely return on my next trip to Jackson.

Was this review helpful? Yes 1
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Guest, Thank you for choosing to stay with us and taking the time to provide feedback. I truly appreciate your comments. I'll be sure to share your wonderful compliments with our staff. Please feel free to contact us at (601) 969-2141 or regencyjacksonms@gmail.com if you need accommodation in the future. Sincerely, Jenny Zhu Owner More

Huntington Beach, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The front desk person was very helpful, when my car had a problem, and I gotta to airport on time. I try to give her some money, but she did not take it. I like this hotel! It is always my first choice when I come to Jackson.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 17, 2014 via mobile

I will never return to this hotel. I was told by a worker they have no housekeeping, and no one ever came to change our trash or give us towels or anything. you have to take your towels to the front desk to get more and were charged 2.00 if u didn't bring your old ones. Our towels had stains... More

Was this review helpful? Yes
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear CarmelQT, Thank you for your feedback. We take your review very seriously, and we would like to follow up with you to learn more about your stay. We are particularly concerned about your comments regarding our housekeeping staff, as we are fully staffed at all times. Please reach out to us at regencyjacksonms@gmail.com at your earliest convenience. If you... More

1 review
1 of 5 stars Reviewed June 10, 2014

Awful and dirty. Not a nice place to stay and is dated. AC did not work, tv was blaring when I walked in the room and there were cockroaches (plural) in the bathroom. I will upload photos. Was not in an ideal part of town. Looked like it may have been nice at one point but not anymore. It was... More

Was this review helpful? Yes
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Tra'C, We are very sorry to hear about your visit with us. If you don't mind, we would like to speak with you more about your stay. We are vigilant regarding pests, and we strive to be proactive when dealing with that has become a growing problem for the hospitality industry as increasingly frequent travelers inadvertently transport them from... More

Orange, California
1 review
4 of 5 stars Reviewed May 14, 2014

I went back Regency Hotel & CC about two weeks ago, and i really felt that it is very diferent than the before. it looks more nicer and more clean, and it is very quiet there, poeple work at hotel are very friendly, and I feel very safe, so I like this Hotel alot and I definitely will come back... More

Was this review helpful? Yes
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Jolina b, Thank you for taking the time to write a review for the Regency Hotel and Conference Center. I'm very happy you found our staff friendly, and our property clean, quiet and safe. We look forward to your next visit with us. Best Regards, Jenny Zhu Owner More

Huntington Beach, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

Regency Hotel & Conference Center is a Great hotel in Jackson.The beautiful facility is very clean, and very quiet. The sleeping room is nice, the big king size bed is very comfortable, and clean, The new owner of the hotel has made big improvements to the hotel

Was this review helpful? Yes 1
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Yvonne449, It was truly a pleasure to read your review. Thank you for your comments regarding our facility and improvements we have made. We always appreciate it when guests send positive feedback. I look forward to sharing your compliments with our staff. I hope we have the pleasure of your company again soon. Sincerely, Jenny Zhu Owner More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2014

I stay at the regency hotel all the time when im in Jackson its a good hotel to stay its safe good breakfast the new owner have clean the place up the staff is a big help ,I do hope you try the regency they have work very hard to make the hotel a better place to stay.and the hot... More

Was this review helpful? Yes 1
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Greg, Than you for complimenting our commitment to improving the property and the friendliness of our staff. We truly appreciate your feedback. I'll be sure to share your positive comments with our team. They take pride in providing excellent customer service. We hope you choose to stay with us again during your next trip to Jackson. Sincerely, Jenny Zhu... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2014 via mobile

This place was a little above a dump:( and ran down. I believe it's in a questionable area because the Hampton Inn near by was gated entrance & exit and had an empty older Jackson police cars in parking lots in that other few businesses on this road across from Trade Market. One or two of theses cars in this... More

Was this review helpful? Yes 1
raiyanrab, Manager at Regency Hotel & Conference Center, responded to this review

Thanks for alerting us to this. We work hard to offer friendly service, I'm sorry that we didn't meet your expectations. Hope you will give us another chance In the future. If you'd like to contact me directly please call the hotel and ask for our sales team. More

Charleston, Mississippi
1 review
1 of 5 stars Reviewed February 6, 2014 via mobile

I Called in advance to ask about pets and was told of course , no charge. Then charged an unreasonable fee upon checkout. THey said they didnt know why I would have been told that. When we checked in it took forever to get rooms side by side that had been promised. The outside door did not lock. there was... More

Was this review helpful? Yes
raiyanrab, Manager at Regency Hotel & Conference Center, responded to this review

It's very disappointing to receive a comment like this. We are a pet friendly hotel I will make note with our front desk about this issue. We will investigate the other concerns you have. I hope you will give us another chance to make it up to you. More

Saint Louis, Missouri
Top Contributor
93 reviews 93 reviews
49 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed February 5, 2014

If you pitched a tent next to the city trash recylcing plant, you would be a level above this dump. Checked in and asked for a Junior Suite, they charged me $151.00, sent me to my room on the second floor. Wow, late 60's decor, carpeting has not been vacumed yet this year, maybe not at all last year either.... More

Was this review helpful? Yes
raiyanrab, Manager at Regency Hotel & Conference Center, responded to this review

John we are sorry you had a bad experience at our hotel. I hope you will give us another chance in the future. More

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Additional Information about Regency Hotel & Conference Center

Address: 400 A Greymont St, Jackson, MS 39202
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
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Also Known As:
Regency Hotel And Conference Center
Regency Hotel Jackson

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Official Description (provided by the hotel)
The Regency Hotel & Conference Center at the Coliseum is a distinctive, Italian theme hotel offering comfortable yet lavis accomdation for the discerning traveler. Featuring 110 rooms and suites and Conference Center with over 20,000 sp.Ft ... more   less 
Number of rooms
147

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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