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Regency Hotel & Conference Center

400 A Greymont St, Jackson, MS 39202
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Regency Hotel & Conference Center
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19 reviews from our community

Traveler rating
    3
    6
    0
    2
    8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Mississippi
1 review
1 of 5 stars Reviewed 1 week ago NEW

I have many complaints, but the one that did me in was checking my card activity yesterday to find I was not only charged the room fee (on the day of check in) but an additional $500 on the day of check out. I am accustomed to pre-authorization charges from hotels. REASONABLE PRE-authorization not 6 times the nightly rate for... More

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Birmingham, Alabama
1 review
1 of 5 stars Reviewed 1 week ago

We arrived and entrance was nice. We were assigned a room that the mattress and frame were stacked against wall. Dirty towels on floor smelled awful. It was a smoking room we asked asked for non smoking. Got to another room, bedspreads stained and nasty no blankets. Asked front desk for blankets and was given dirty blankets with cigarette burns... More

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1 review
1 of 5 stars Reviewed 1 week ago

Took 45 minutes to check us in each room which was three . One room tv did not work light bulbs were missing . After being there an hour they came to the door to say they didn't charge the right amount when we paid in advance a week head of time and tried to get us to pay more.... More

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Greenfield, Indiana
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The only thing I can say about this place is that it was "adequate". The new owner is doing a good job of trying to get the place in order, but it is hard to work around years (or decades) of neglect. The staff (particularly Noel) were very nice.

Was this review helpful? Yes
Crystal Springs, Mississippi, United States
1 review
5 of 5 stars Reviewed September 1, 2014

The hotel was wonderful. The staff was very friendly and tried their best to accommodate, all our requests. The rooms offer all the amenities needed for us to have a great weekend. The location was good also right off the interstate, which gave us easy access to locations we wanted to visit. Planning on going back there soon.

Was this review helpful? Yes
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Guest, Thank you very much for your wonderful comments regarding your stay with us. It's great to hear you found our staff helpful and enjoyed our convenient location. We look forward to welcoming you back on your next trip to Jackson. Best Regards, Jenny Zhu Owner More

Jackson, Mississippi, United States
1 review
4 of 5 stars Reviewed August 31, 2014

Would stay here again the staff is very helpful nice pool area with a beautiful lobby and nice roomy rooms on site security and close to downtown and good local restaurants easy to find right off the interstate

Was this review helpful? Yes
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Guest, Thank you for your complimentary evaluation of our hotel. I am happy to hear you enjoyed all the wonderful things our hotel has to offer, and I truly appreciate your kind words regarding the staff. We look forward to your next visit with us. Sincerely, Jenny Zhu Owner More

Bay Saint Louis, Mississippi
2 reviews
4 of 5 stars Reviewed August 28, 2014

The location convenience and rates of this hotel were essential, due to a family member being unexpectantly admitted to a hospital on an emergency basis. Other guest at the hotel, had family or friend members in hospitals too. The staff members were exceptional. They were able to give directions around town and offered the hotel phone number incase I needed... More

Was this review helpful? Yes
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about our property. We truly appreciate your comments regarding our staff and the hospitality you received during your stay. I hope we'll have the pleasure of your company again, but of course under different circumstances. Thanks again, and we hope to see you soon. Best Regards,... More

Taylorsville, Mississippi
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2014

I was in Jackson on business recently and decided to try this hotel. I had heard mixed reviews but wanted to see for myself. The staff was very kind and the sales manager went out of her way to accommodate our group. Decent prices and good ole hospitality. I will definitely return on my next trip to Jackson.

Was this review helpful? Yes 3
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear Guest, Thank you for choosing to stay with us and taking the time to provide feedback. I truly appreciate your comments. I'll be sure to share your wonderful compliments with our staff. Please feel free to contact us at (601) 969-2141 or regencyjacksonms@gmail.com if you need accommodation in the future. Sincerely, Jenny Zhu Owner More

Huntington Beach, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

The front desk person was very helpful, when my car had a problem, and I gotta to airport on time. I try to give her some money, but she did not take it. I like this hotel! It is always my first choice when I come to Jackson.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 17, 2014 via mobile

I will never return to this hotel. I was told by a worker they have no housekeeping, and no one ever came to change our trash or give us towels or anything. you have to take your towels to the front desk to get more and were charged 2.00 if u didn't bring your old ones. Our towels had stains... More

Was this review helpful? Yes
regencyjacksonms, Owner at Regency Hotel & Conference Center, responded to this review

Dear CarmelQT, Thank you for your feedback. We take your review very seriously, and we would like to follow up with you to learn more about your stay. We are particularly concerned about your comments regarding our housekeeping staff, as we are fully staffed at all times. Please reach out to us at regencyjacksonms@gmail.com at your earliest convenience. If you... More

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Additional Information about Regency Hotel & Conference Center

Address: 400 A Greymont St, Jackson, MS 39202
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Number of rooms: 147
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Also Known As:
Regency Hotel And Conference Center
Regency Hotel Jackson

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