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BEST WESTERN Executive Inn

2.5 of 5 725 Larson Street, Jackson, MS 39202
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BEST WESTERN Executive Inn
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BEST WESTERN Executive Inn
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121 reviews from our community

Traveler rating
    58
    26
    13
    14
    10
See reviews for
29
22
1
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (25)
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was a parent that checked in with the cheerleader competition and from the moment I checked in I had great service. The hotel had our rooms in order and kept all the parents on the same floor. The ladies at the Front desk were very helpful. They provided everything that we needed from extra blankets, sheets, towels, etc. I... More 

Was this review helpful? Yes 2
Hillary J, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for taking the time to leave us a review about your stay. We are thrilled to hear that you received superior customer care from our front desk staff, and we will certainly pass the praise right along to them. We take great pride in serving our guests needs and I am so happy that you got to experience... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a very nice place with a friendly staff! Everything looked as if it was brand new! I loved the idea of soap dispensers and lotion dispensers being used to save the landfills from all the plastic! Would highly recommend!!

Was this review helpful? Yes
Hillary J, Front Office Manager at BEST WESTERN Executive Inn, responded to this review

We thank you so much for your review of our hotel. It was great to hear that you enjoyed your stay and received excellent service as well. The soap dispensers were just one of the many upgrades we made to the hotel, but they will have one of the biggest impacts on the environment. We are so happy that you... More 

Cambridge, United Kingdom
Top Contributor
246 reviews 246 reviews
89 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed November 7, 2014

First class check in by Hilary, lovely big room, nice bathroom, toiletries and bedding. The breakfast was minimal. At 7.45am and there were no spoons or knives, no waffles but there was a waffle machine. Only 1 slice of bread. No scrambled egg but there was sausage but there was no knife to cut the sausage so we didn't bother.... More 

Was this review helpful? Yes
Hillary J, Front Office Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for taking the time to review our hotel. By letting us know what you enjoyed and what you think we need to improve on it a great help to us. We have taken your comments about our breakfast to heart. It is very important to us that the needs of our guests are not only met, but exceeded.... More 

1 review
5 of 5 stars Reviewed November 1, 2014

Very nice Best Western in Jackson, MS. Enjoyed my stay and would be glad to return. Rooms were updated, well maintained, and clean. Bathrooms looked brand new. Hotel is located near many attractions as well as well as a nice outlet mall.

Was this review helpful? Yes
Hillary J, Front Office Manager at BEST WESTERN Executive Inn, responded to this review

Thank you so much for your review of our hotel. We are very pleased to hear that you enjoyed your stay with us and that everything was to your satisfaction. We look forward to being able to host you again in the future. More 

FRANKLIN
2 reviews
1 of 5 stars Reviewed October 31, 2014

No TV working in room. Traveled 13 hours arrived showered went to turn on TV did not work, no rooms to move to went to bed was supposed to be fixed addressed next day. arrived late after long day at event TV entertainment center in middle of room NO TV ! Expensive hotel rates in Jackson, No one contacted me... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Hillary J, Front Office Manager at BEST WESTERN Executive Inn, responded to this review

First, I would like to truly thank you for taking the time to leave us a review about your stay. We are aware that you did not receive the level of customer service that you deserved and we are very sorry about this. It is our main goal to provide each and every guest with superior guest service and knowing... More 

1 review
5 of 5 stars Reviewed October 28, 2014 via mobile

I stayed at this hotel over a million times and the fact that this hotel has a fence around it makes me feel so safe.The housekeeping staff is remarkable. They go over and beyond to help their guest out.Ashley was best overall. Please keep her

Was this review helpful? Yes
Hillary J, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for taking the time to review our hotel. It is wonderful to hear that you enjoyed your stay with us and that our housekeeping staff really did a great job. We think our security gate is a great asset to our guests, as it guarantees parking when there are events at the fair grounds. We hope you visit... More 

bATON rOUGE, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2014

Service was terrible. Was told upon checkin that our room was not clean yet due to a busy day before & short-staffing on the day of my check-in. I was not givben a time frame or any helpful communication whatsoever unless being very demanding and questioning. The employees would stand in silence (why one of them didn't go clean a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank You very much for taking the time in writing us a review. First of all, I would like to apologize on behalf of my staff for your experience with us at Best Western. During the day of your arrival, housekeeping staff had a serious family emergency and a few members were not able to come in to work. The... More 

Houma
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

booking was easy, staff was very nice and friendly. We tried to check in early, and they tried their best but didn't check in tll after 3. we had an event to be at for 4. When we were given our room it wasn't quit ready, but the house keeper helped us out and got us in another. The room... More 

Was this review helpful? Yes
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank you for your review! We did encounter some staffing issues during your arrival as a few housekeepers had a family emergency during the day of your arrival. We did our best to have all rooms ready before your event and we indeed fell short. We hope you give us another opportunity to serve you again in the future. Thank... More 

Aiea, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

Excellent hotel to stay at. Staff extremely helpful and friendly. Very clean and breakfast great. Staff keeps hotel clean and breakfast items stocked. Will stay there again and is highly recommended. Clean beddings, clean bathtub and toilet.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Thank You for taking the time and writing us a review! We appreciate your thoughts and hope to see you again in the near future. Take Care! More 

1 review
5 of 5 stars Reviewed October 9, 2014 via mobile

I enjoyed my stay at this best western. The hotel has new furniture and decor. The breakfast is amazing. The young lady that worked the front desk T. Reed was very friendly and helpful. She told me about the attraction in the city.

Was this review helpful? Yes
Dave P, Manager at BEST WESTERN Executive Inn, responded to this review

Wow! We are humbled by your comments about our hotel. Thank you for staying with us! We hope to see you again soon! More 

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Additional Information about BEST WESTERN Executive Inn

Address: 725 Larson Street, Jackson, MS 39202
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 62
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Also Known As:
Best Western Executive Hotel Jackson
Jackson Best Western
Best Western Jackson
Hotel Style:
#8 Business Hotel in Jackson

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