We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Jackson Downtown

Certificate of Excellence
Hotel deals
Hotel website
235 West Capitol Street, Jackson, MS 39201
Special Offer
2X Points Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hilton Garden Inn Jackson Downtown
Professional photos View all
Browse nearby
Hilton Garden Inn Jackson Downtown
Add Photo Write a Review

577 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    275
    180
    63
    35
    24
See reviews for
129
93
41
224
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (577)
  • Mar-May only
    (150)
  • Jun-Aug only
    (203)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (129)
All months
1 review
1 of 5 stars Reviewed yesterday NEW

I arrived at the Hilton Garden Inn on 07/25/2015 and upon check in learned that the hotel only provided valet parking with a fee of $14.95 for overnight use. I registered my car feeling confident that it would be safe because of the fenced area it was parking and the downtown location of the hotel. I never moved my car... More 

Was this review helpful? Yes
Level Contributor
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment you stop in front of the old King Edward Hotel you will feel a bit like a VIP from a more elegant time. The property has been refurbished magnificently, the staff is top notch and the value is hard to beat. Suggest approach downtown from State street and turn down Capitol.

Was this review helpful? Yes
Memphis, United States
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, convenient to downtown amenities and services. Always enjoy staying at this location, friendly staff and consistent overall experience. Only issue is bathrooms are a bit dated, but the rest of the hotel is in great shape and very clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
New Orleans, LA
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here to go to a concert! Random choice and we were not disappointed!! From the front desk to the restaurant workers, all were so welcoming!! Beautiful old building too!! Clean and comfortable!! If we ever make it back to Jackson, we will stay here!!

Was this review helpful? Yes
Poplarville, United States
5 of 5 stars Reviewed 2 days ago NEW

The staff were all very friendly and outgoing. The room was comfortable and clean. I was disappointed in the sheer curtains used to cover the windows, there was now way to block the sun from the room. The food at the restaurant was delicious and very convenient. It was nice having a bar and coffee shop located in the hotel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Dallas, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

The hotel was absolutely beautiful, and staff was curious and pleasant to deal with. The downtown area was nice. However - I'm not sure who should be accountable about the valet charge. We booked this via the name your own price thru price line and was surprised to find a MANDATORY 15.00 valet charge. I have never encountered this before... More 

Was this review helpful? Yes
Little Rock, Arkansas
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed July 17th, the weekend of my birthday. I wish I had taken a few pictures, because I bet no one will believe me when I say that while our stay was really nice in this gorgeously restored, historic gem, it wasn't perfect... The biggest drawbacks? Well ... one is that while most of the room seemed flawlessly clean... More 

Was this review helpful? Yes
Billerbeck
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was very nice and the staff was very helpful. We had our room changed because of the broken A/C and it was done quickly and without hassle. Breakfast was very nice and cooked to order, valet parking is easy and convenient. This property is well maintained and has been renovated very nicely.

Was this review helpful? Yes
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Thank you for the favorable review and we are so glad you enjoyed your stay. We are certainly sorry that you had an issue with your door locks and would like know more. I sent you a private message so that you might be able to reply and let me know more about the door lock issue. Thank you for... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a wonderful stay at your hotel. This hotel was just gorgeous, loved the old historic feeling, but the lovely updates. The entire staff was just awesome, friendly and so accommodating. Stayed here for a wedding and if ever I have the need to come back to Jackson, this would be the place the stay!

Was this review helpful? Yes
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Wedding groups are one of our favorites !! Always a happy time for everyone involved and we get to share the memorable experience with all who attend. Thank you so much for sharing your comments with us. -- and please !! if you are ever back in Jackson we would love to have you as our guest again. If you... More 

Greenville, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff is okay. The rooms are a good size and the internet is good. They are clean and it's not loud in the rooms. The food is better then most which is why I continue to go back. The parking needs some work. Don't valet if you're in a rush. The hotel needs a better system for valet like... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I want to thank you for your honest review of our hotel. I appreciate you being a repeat guest and noting so many of the things that keep you coming back to us. Repeat guests are our "lifeblood" and I thank you for continuing to stay with us. Our valet parking in most cases works well for us. And we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Room/suite (24)
Viewed
Hotel & grounds (26)
Viewed
View from room (7)
Viewed
Bathroom (11)
Viewed
Dining (2)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (64)
Viewed
Business center/function rooms (13)
Viewed
Hotel & grounds (22)
Viewed
Bathroom (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (11)
Viewed
Dining (5)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Jackson hotels
7.4 mi away
Hilton Jackson
Hilton Jackson
#2 of 46 in Jackson
4.0 of 5 stars 499 reviews
1.2 mi away
Comfort Inn
Comfort Inn
#5 of 46 in Jackson
4.5 of 5 stars 176 reviews
0.6 mi away
Old Capitol Inn
Old Capitol Inn
#1 of 46 in Jackson
4.5 of 5 stars 131 reviews
Show Prices
Show Prices
Show Prices
7.2 mi away
Courtyard by Marriott Jackson
1.3 mi away
BEST WESTERN Executive Inn
1.3 mi away
Hampton Inn and Suites Jackson Coliseum
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Back to top