We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 47 Jackson hotels

Hilton Garden Inn Jackson Downtown

3.0 of 5 Hotel   |   235 West Capitol Street, Jackson, MS 39201
Hotel deals
Hotel website
Hotel amenities
Special Offer
Parking Package
Save Saved
You added Hilton Garden Inn Jackson Downtown to your Saves list
Hilton Garden Inn Jackson Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
76%
Ranked #5 of 47 hotels in Jackson
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
India S Birmingham, United States
  • Reviews (366)
  • Photos (87)
  • Amenities
  • Q&A
  • Room tips (38)
  • Location
  • More
Write a Review

366 people have reviewed this hotel

Traveler rating
    159
    122
    46
    27
    12
See reviews for
78
65
29
134
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Birmingham, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The rooms are comfortable. However, if you want a bathtub be sure to request one. Be sure and find a luggage rack because the bellboys (or other title) are not helpful beyond opening doors. The front desk assistants are very friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Top Contributor
72 reviews 72 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very nice, staff is great. Beautiful facility all the way around. Food was wonderful, bar was great. BUT the area is completely deserted where this hotel is. In an old area of town that is completely vacant. They are doing a lot of construction to bring people down here, but not many people yet. Parking was expensive.

Was this review helpful? Yes
Gautier, United States
1 review
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at the Hilton Garden Inn in downtown Jackson, MS. The atmosphere was wonderful and the staff was very courteous and professional. They provided excellent customer service. My only complaint was the the "wait time" for my meal was extremely long.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Waynesboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a business meeting. Room and accomodations were great. Clean. Met expectations. Service was excellent. Meeting room was a little small for our very large group but we were accomodated. Breakfast and lunch were provided for our meeting and the food was very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed out of convenience to start with and got so much more! Many of my high school class mates stayed this weekend to celebrate our 30 year reunion and could not have enjoyed our stay more! I have heard nothing but praises from them since! The service from the time we pulled up to the curb until we finally... More

Was this review helpful? Yes
tripin1, VP - HRI at Hilton Garden Inn Jackson Downtown, responded to this review

Dear class of 84 attendee's; Thanks for your stay with us, and so glad to hear you enjoyed your reunion, and stay with us. We'll share your feedback with the team. Hope to see you back before another reunion ! John and team. More

Sacramento, California
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here on three occassions. The room has always been very clean. The breakfast is very good. The staff is helpful. This is one of my favorite places to stay when I travel. The oldest restaurant in Jackson, the Mayflower, is walking distance and a fun place to eat.

Was this review helpful? Yes
tripin1, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Dear Steven; Thanks for your many stays with us and great feedback. We appreciate you mentioning our friends at the Mayflower as well, in addition there are a few other great dining spots and of course our restaurant as well. Hope to see you back soon. We'll share your comments with our team ! More

Greenwood, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for a business meeting at hotel, it is a very old building that had been beautifully remodeled. I loved it. Since it was an older building the walls were very thick and so quiet. The room service and restaurant was wonderful with a large variety of great southern dishes. I had shrimp & grits, bread pudding. It was... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
tripin1, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Dear Alice; You have me hungry now at the mention of our Shrimp and Grits ! Glad you enjoyed our hotel and we also love our historic and recently renovated King Edward hotel. We hope to see you back soon. John and team. More

Tupelo, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, friendly staff, good Southern food Great hotel, friendly staff, good Southern foodGreat hotel, friendly staff, good Southern food Great hotel, friendly staff, good Southern food! Great hotel, friendly staff, good Southern food! Great hotel, friendly staff, good Southern food! Great hotel, friendly staff, good Southern food Great hotel, friendly staff, good Southern food!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
tripin1, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Dear Michael; Thanks for your stay and your feedback. Thanks for your stay and your feedback :) Hope to see you back soon ! More

Valdosta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel King Edward, built in 1923 and rehabilitated in 2006-2009, is the perfect mix of character and convenience. We found our room to be comfortable and quiet, despite the railroad track being just outside our windows (historic Union Station/Amtrak is across the street). The staff was courteous and attentive. As other reviewers have mentioned, the neighborhood could feel a little... More

Was this review helpful? Yes
tripin1, VP at Hilton Garden Inn Jackson Downtown, responded to this review

Dear Emily, Thank you for your recent visit and feedback. Nice to see your comments of our "Historic yet Modern" facility. We hope to see you back soon. John and team. More

Jackson, Mississippi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The morning I was scheduled to check out, a loud, flashing alarm abruptly woke my 3 children and myself. The voice on the speaker said, there is an emergency in the hotel, please exit and not to take the elevators. I immediately jumped out of bed, snatched my three kids up and proceeded to the exit via the stairs. After... More

Was this review helpful? Yes 2
tripin1, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I was very disappointed to hear of your experience and immediately sent a personal email to you. While we are thankful when our alarms work properly, it is vital for the team to address each occurrence properly as well assist all guests with their concerns professionally. I welcome your email to discuss further. I hope you will give the team... More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Jackson Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Jackson Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Jackson Downtown

Address: 235 West Capitol Street, Jackson, MS 39201
Phone Number:
Location: United States > Mississippi > Jackson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Travelocity, Booking.com, Tingo, Priceline, BookingOdigeoWL, Agoda, Venere and Otel so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
Hotel & grounds (21)
Viewed
Dining (5)
Viewed
View from room (4)
Viewed
Bathroom (9)
Viewed
Room/suite (15)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Jackson #4 Family Hotel in Jackson #4 Best Value Hotel in Jackson
Hotel Class
Number of rooms
233

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer