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BEST WESTERN PLUS Goodman Inn & Suites

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6910 Windchase Drive, Horn Lake, MS 38637
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BEST WESTERN PLUS Goodman Inn & Suites
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BEST WESTERN PLUS Goodman Inn & Suites
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178 reviews from our community

Traveler rating
    87
    48
    23
    11
    9
See reviews for
56
48
10
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Fort Worth, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I will never stay at this property again. The staff was beyond rude. A maid who cleaned my room stole my Sleep Number pillow. The pillow was unique in shape and had my personal pillow case, which was not white, on it. It could not have been mistaken for a hotel pillow. The manager was not available at check out.... More 

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Poplar Bluff, Missouri
Top Contributor
209 reviews 209 reviews
33 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The rooms come with a microwave and refrigerator. The rooms are very spacious and so are the bathrooms. The beds are tall but very comfortable. The breakfast has a great variety in the mornings. The hotel was very gracious to keep the pool open one extra hour for our baseball team that had a late game.

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Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking the time to give us this great review. We are very pleased to hear that you enjoyed your stay and all of the amenities that we offer. We hope that you come and stay with us again for you future games in the Southaven/Horn Lake area. More 

Marion, Illinois
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beds were comfortable, The staff was great , the breakfast was OK except for the scrambled eggs.(Terrible.) Nice pool, nice exercise room, printer in the computer room was out of ink, but the front desk manager insisted that I could use the printer in their office. Over all we had an enjoyable stay and would stay there again.

Review collected in partnership with Best Western

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Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for taking the time out to do this review. By letting us know what you like versus what you don't, gives us a heads up on what we need to work on. I am currently working on getting our breakfast from ok to outstanding. We hope to see you again soon in the near future and... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Really enjoyed my stay, excellent Staff!! met Lucy she was really nice! Will be back. breakfast was great . with so many options. Pool is well maintained and bedding and towels are very clean. Will stay again.

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking the time to do this wonderful review of our hotel. We are pleased to hear that you enjoyed your stay. We hope to see you again in the near future. More 

Thomasville, Georgia
Top Contributor
128 reviews 128 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 18, 2015

I stayed at a time when the area was experiencing very cold weather and bad weather conditions. The front staff was very nice and helpful. The front desk clerk gave me a recommendation on a place to get delivery. The room was very clean. The breakfast was okay.

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Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking the time to submit this review. We are pleased to hear that you enjoyed your stay and our friendly staff. We are sorry that you had to experience our city stuck inside and not able to go out and venture around. We hope that you are able to come back in the near future to stay... More 

1 review
5 of 5 stars Reviewed February 7, 2015

I had a fantastic stay. The room was amazing. The staff...you could not ask for a better staff. They accommodated for every need. Gave a great restaurant recommendations. I could not have asked for a better stay.

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for your excellent review. We are so happy that you enjoyed your stay and that you found our staff to be friendly and helpful. We hope to see you again soon. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 2, 2015

Very large rooms. Very comfy beds. Breakfast was a full buffet that included Belgium waffles, eggs, sausage,bacon,country ham, biscuit and gravy, cereals, fruits, beverages,etc...The staff was friendly and helpful. Especially Ms.Tiffany and Ms. Isabella they took customer services to the next level. This was a stopover night for my family going to Louisiana.We will Definitely Return!

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for this review. We are so happy that you enjoyed our breakfast and our stay. We are currently working with our new housekeeping staff on being more interacting with guest and I am so glad that this is being done and that you and other guests are enjoying it. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed February 1, 2015

Really enjoyed n stay the staff made me feel welcome. The breakfast was great pool and spa very clean. My room and service from housekeeping was wonderful.Thank you so much Tiffany for your great houskeeping team. Keep up the good work you guys. #pleasedguest

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for your review. We are very pleased that you enjoyed everything during your stay. We are striving to make every guest experience the best one possible. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed February 1, 2015 via mobile

I was very pleased with my stay at this hotel.. It was clean and the staff was very helpful and friendly. Special thanks to the housekeeping staff and the one that made it happen. Ms Tiffany has a great team. Best housekeepers I have seen by far. Planning another stay real soon.

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for your ki nd review. We are also very impressed with Mrs. Wiggins new housekeeping staff. We hope to see you again in the near future. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2015

I would like to take this time and thank the staff for the amazing services they provide during our stay, We love how you All went out the way to make sure that our stay way enjoyable and comfortable as possible.Thanks and We will see you again soon!

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for taking the time out of your schedule to give us this great review. We are so pleased that you enjoyed your stay and was impressed with our staff. We hope to see you again soon. More 

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