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BEST WESTERN PLUS Goodman Inn & Suites

3.5 of 5 6910 Windchase Drive, Horn Lake, MS 38637
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Certificate of Excellence 2014
BEST WESTERN PLUS Goodman Inn & Suites
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BEST WESTERN PLUS Goodman Inn & Suites
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160 reviews from our community

Traveler rating
    77
    42
    22
    11
    8
See reviews for
51
47
9
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Richmond, Virginia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were looking for a reasonably priced place to stay in the Horn Lake area. We had stayed at another property on our last visit and weren't especially happy with it. This property was a GREAT improvement. The room was clean and fresh smelling. The bed was a pillow top which we prefer. The TV worked (which we have found... More

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Memphis, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were just looking for a hotel near Memphis, but far enough away that we could escape for the weekend. We had a King size bed with jacuzzi. The decor, comfort, service and cleanliness was all exceptional. There were a few minor repairs needed in our room, but nothing major. The breakfast was not bad for a hotel breakfast. We... More

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Room smelled like cigarettes. Breakfast was on styrofoam plates and flimsy plastic forks. Was very poor quality. Some working at reception were friendly and helpful. Multiple people were heard complaining that it was noisy and the walls were thin.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this was a nice property. I reported a few items to the front desk, most importantly the closet door mirror was broke, leaving a sharp edge exposed. Front desk said it would be taken care of. Not. Our room stunk of deodorizer. The smell was so strong my wife' allergies bothered her immensely. Again front desk said it would... More

Was this review helpful? Yes 1
Ankeny, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Was looking for a reasonable place to stay for one night on a two day drive and found this one just south of Memphis. Was a pleasant experience and would have been good for multiple nights. A little out of the way, but with friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Horn Lake, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We came here after our wedding. It was very nice and the staff aloud my family to come leave some things in the room for us before we arrived. That was very nice of them. We really enjoyed the jacuzzi tub also. Breakfast the next morning. Overall score was a 10.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
midwest
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 13, 2014

The hotel looks very nice. Check in and out went smoothly. If you are a light sleeper be aware of two things. The walls are very thin, you can hear conversations in the next room. Second, your are close to the airport with frequent planes flying over. Housekeeping needs retrained on their jobs. We stayed five nights. I made our... More

Was this review helpful? Yes 2
Branchburg, New Jersey
Top Contributor
117 reviews 117 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 5, 2014

I really enjoyed my stay here. The staff was super friendly. Very clean and well maintained. Close to the highway going to Memphis. It also had a small bar i n the lobby with a big screen TV. The only complaint I had was the sign for the turnoff for the hotel was blocked by a tree and I drive... More

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Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for your excellent review. We are pleased that you enjoyed your stay. We hope to see you again soon and thank you for letting us know about the tree, we will make sure to take care of that right away. More

Chouteau, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We stayed here during the Labor Day weekend holiday. It was worth the money. The pool is nice and clean. The pool area has plenty of clean towels. The beds were super comfortable. I would definitely recommend staying here. We were traveling with an infant and there was plenty of room for her pack and play. The room had a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for your excellent review of our hotel. I am so pleased to hear that you enjoyed your stay with us. I am happy to hear that you enjoyed our spacious rooms and our recently renovated pool area. We look forward to seeing you again soon. More

Bullard, Texas, United States
1 review
4 of 5 stars Reviewed August 22, 2014

We stayed at this hotel last year and had a great experience. This time was not as wonderful, though the STAFF is great. The door key scanner did not work well on our door, yet no one fixed it. We did not receive regular service in our room (towels, trash pick up, coffee stuff, etc.) because the staff ran out... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

I am truly sorry about your disappointing experience during your recent stay. This is a very concerning review and I am taking your comments very seriously. I will follow-up with our Housekeeping Manager right away to understand what happened with your room as this is most definitely not how it should feel for guests at Best Western hotels. In the... More

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Additional Information about BEST WESTERN PLUS Goodman Inn & Suites

Address: 6910 Windchase Drive, Horn Lake, MS 38637
Phone Number:
Location: United States > Mississippi > Horn Lake
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Goodman Inn & Suites 3.5*
Number of rooms: 70
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Also Known As:
Best Western Goodman Hotel Horn Lake
Best Western Goodman Inn And Suites

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