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BEST WESTERN PLUS Goodman Inn & Suites

3.5 of 5 6910 Windchase Drive, Horn Lake, MS 38637
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Certificate of Excellence 2014
BEST WESTERN PLUS Goodman Inn & Suites
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BEST WESTERN PLUS Goodman Inn & Suites
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162 reviews from our community

Traveler rating
    77
    44
    22
    11
    8
See reviews for
52
47
9
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee, USA
Contributor
13 reviews 13 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Kids wanted a staycation so we ventured 20 minutes from our home. Fun property with all the bright colorful modern design elements. Convenient location just off I-55 but far enough away from the highway that noise was nonexistent. Shopping and every conceivable food option just minutes away. Great pool and hot tub with temps just right in each. The breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Columbia, Tennessee, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel a couple of times now and I have to say that both times we were impressed with the value to price ratio.The rooms are clean,the lobby and breakfast area are both well kept.Of course the room walls could be thicker like most hotels.The lobby floor can be slick because of the marble type floors.That's... More 

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking the time to write a review. We are so pleased that you enjoyed your stay. We are currently working on making changes to our breakfast in order to offer a bigger variety for our guests. We look forward to seeing you in the future. More 

Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking for a reasonably priced place to stay in the Horn Lake area. We had stayed at another property on our last visit and weren't especially happy with it. This property was a GREAT improvement. The room was clean and fresh smelling. The bed was a pillow top which we prefer. The TV worked (which we have found... More 

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for this wonderful review. We are so pleased that you enjoyed your stay and our comfortable clean rooms. We look forward to seeing you again soon! More 

Memphis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were just looking for a hotel near Memphis, but far enough away that we could escape for the weekend. We had a King size bed with jacuzzi. The decor, comfort, service and cleanliness was all exceptional. There were a few minor repairs needed in our room, but nothing major. The breakfast was not bad for a hotel breakfast. We... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking the time out of your busy schedule to review our hotel. We are so pleased that you enjoyed your stay. We look forward to seeing you in the future and maybe next time you will have time to try out our relaxing indor pool. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 5, 2014

Room smelled like cigarettes. Breakfast was on styrofoam plates and flimsy plastic forks. Was very poor quality. Some working at reception were friendly and helpful. Multiple people were heard complaining that it was noisy and the walls were thin.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for your feedback. We apologize for any shortcomings during your stay and any disturbance caused by noise. We have recently switched our vendor for our dinnerware and cultery. Please email me at pandawithbestwesternhl@yahoo.com so that we may discuss and further concerns or ideas that would have made your stay more enjoyable. We welcome all ideas as we are... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 31, 2014

Overall this was a nice property. I reported a few items to the front desk, most importantly the closet door mirror was broke, leaving a sharp edge exposed. Front desk said it would be taken care of. Not. Our room stunk of deodorizer. The smell was so strong my wife' allergies bothered her immensely. Again front desk said it would... More 

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for your feedback. We apologize for any shortcomings during your stay. I will be disucssing all of the aboved mentioned at our next managers' meeting to make sure that this does not happen again. Please email me at pandawithbestwesternhl@yahoo.com to discuss and further concerns or ideas that you may have had that would have made your stay more... More 

Ankeny, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 29, 2014

Was looking for a reasonable place to stay for one night on a two day drive and found this one just south of Memphis. Was a pleasant experience and would have been good for multiple nights. A little out of the way, but with friendly staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking time to write this wonderful review. We are so pleased that you enjoyed your stay and our friendly staff. We look forward to you visiting us again. More 

Horn Lake, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

We came here after our wedding. It was very nice and the staff aloud my family to come leave some things in the room for us before we arrived. That was very nice of them. We really enjoyed the jacuzzi tub also. Breakfast the next morning. Overall score was a 10.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for your review of our hotel. We are so pleased that you enjoyed your stay. Congratulations on your recent marriage and we hope that you had a great honeymoon. We look forward to seeing you in the future and hopefully on your anniversary. More 

midwest
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 13, 2014

The hotel looks very nice. Check in and out went smoothly. If you are a light sleeper be aware of two things. The walls are very thin, you can hear conversations in the next room. Second, your are close to the airport with frequent planes flying over. Housekeeping needs retrained on their jobs. We stayed five nights. I made our... More 

Was this review helpful? Yes 2
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for your feedback. We apologize for any shortcomings during your stay and any disturbance caused by noise. We also are always working on changing up our breakfast daily and trying new items in order to offer an outstanding breakfast for our guests. I would love to discuss and other concerns or ideas that you may have that could... More 

Branchburg, New Jersey
Top Contributor
122 reviews 122 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 5, 2014

I really enjoyed my stay here. The staff was super friendly. Very clean and well maintained. Close to the highway going to Memphis. It also had a small bar i n the lobby with a big screen TV. The only complaint I had was the sign for the turnoff for the hotel was blocked by a tree and I drive... More 

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for your excellent review. We are pleased that you enjoyed your stay. We hope to see you again soon and thank you for letting us know about the tree, we will make sure to take care of that right away. More 

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Additional Information about BEST WESTERN PLUS Goodman Inn & Suites

Address: 6910 Windchase Drive, Horn Lake, MS 38637
Phone Number:
Location: United States > Mississippi > Horn Lake
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Goodman Inn & Suites 3.5*
Number of rooms: 70
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Also Known As:
Best Western Goodman Hotel Horn Lake
Best Western Goodman Inn And Suites

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