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BEST WESTERN PLUS Goodman Inn & Suites

3.5 of 5 6910 Windchase Drive, Horn Lake, MS 38637
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Certificate of Excellence 2014
BEST WESTERN PLUS Goodman Inn & Suites
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BEST WESTERN PLUS Goodman Inn & Suites
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154 reviews from our community

Traveler rating
    75
    41
    20
    10
    8
See reviews for
51
42
9
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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midwest
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel looks very nice. Check in and out went smoothly. If you are a light sleeper be aware of two things. The walls are very thin, you can hear conversations in the next room. Second, your are close to the airport with frequent planes flying over. Housekeeping needs retrained on their jobs. We stayed five nights. I made our... More

Was this review helpful? Yes 1
Branchburg, New Jersey
Top Contributor
112 reviews 112 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay here. The staff was super friendly. Very clean and well maintained. Close to the highway going to Memphis. It also had a small bar i n the lobby with a big screen TV. The only complaint I had was the sign for the turnoff for the hotel was blocked by a tree and I drive... More

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Chouteau, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We stayed here during the Labor Day weekend holiday. It was worth the money. The pool is nice and clean. The pool area has plenty of clean towels. The beds were super comfortable. I would definitely recommend staying here. We were traveling with an infant and there was plenty of room for her pack and play. The room had a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for your excellent review of our hotel. I am so pleased to hear that you enjoyed your stay with us. I am happy to hear that you enjoyed our spacious rooms and our recently renovated pool area. We look forward to seeing you again soon. More

Bullard, Texas, United States
1 review
4 of 5 stars Reviewed August 22, 2014

We stayed at this hotel last year and had a great experience. This time was not as wonderful, though the STAFF is great. The door key scanner did not work well on our door, yet no one fixed it. We did not receive regular service in our room (towels, trash pick up, coffee stuff, etc.) because the staff ran out... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

I am truly sorry about your disappointing experience during your recent stay. This is a very concerning review and I am taking your comments very seriously. I will follow-up with our Housekeeping Manager right away to understand what happened with your room as this is most definitely not how it should feel for guests at Best Western hotels. In the... More

Fort Worth
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 8, 2014

Do not waste your money or time!!! This hotel location gives Best Western a horrible name! The employees are of no help, no information! the rooms are dirty, stained & NO hot water! The staff does not care and does not know any information about the area! Super disappointed in this Best Western!!! Under Renovation of a lot of things!... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

We here at Best Western Plus Goodman Inn & Suites are truly sorry about your disappointing experience during your recent family stay This is a very concerning review and I am taking your comments very seriously. I will follow-up with our Housekeeping Manager right away to understand what happened with your room and the front desk staff about lack of... More

Atlanta, Georgia
1 review
3 of 5 stars Reviewed July 27, 2014

The room was nice and clean. My problem was the flat screen tv it had lines running through which which the staff blamed on the cable company. My hotel phone never worked because they repeatedly forgot to bring a working one, so I had to go to the desk for everything hotel related. Also. since I couldn't call the desk... More

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

You are right, at Best Western Plus, our mission is to make sure that our valued guests leave us feeling better than when they arrived and to exceed your expectations. I appreciate you taking the time to share your review and bring your comments to my attention. I sincerely apologize for the disappointed experience you had and I would like... More

Godfrey, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed July 22, 2014

We were very tired and were able to relax as soon as we entered our room. It was clean, spacious and comfortable. The staff was friendly and very helpful. The bathroom has plenty of room to set our cosmetics and room to move around. The shower had plenty of pressure and the shower head was high enough we didn't have... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

We are pleased to hear that you enjoyed your stay and are so glad that you enjoyed our spacious rooms. We hope that you come back to visit us again soon. More

Villa Rica, Georgia
1 review
5 of 5 stars Reviewed July 11, 2014

We stayed at this hotel for a family trip. Not only did my family of four stay, but my sister's family of five stayed as well. The facilities were excellent, and all of the kids enjoyed the pool. The staff was extremely helpful and courteous. The breakfast area was a great place to gather everyone for our day, and the... More

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking the time to give us a review. Our entire staff is very pleased that your family and your sister's family enjoyed your stay. We can not wait until you come back to stay with us again. More

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

this hotel is one of the best hotel I've stayed in. Very clean with a great friendly staff. Love the fact that the pool is inside and clean as well. The housekeeping attendants were very friendly and didn't hestiate to bring more towels when asked. Also, the breakfast food was good with several choices to choose from. Overall my family... More

Was this review helpful? Yes 1
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for your review. We really enjoyed having your family stay with us. I am so glad that you enjoyed the pool and the breakfast. I will make sure to share your comments with the whole staff at our next meeting. We look forward to having you come stay with us again. More

Southaven, Mississippi
2 reviews
5 of 5 stars Reviewed July 10, 2014

My 1st involvement with this Best Western was through my work. I work for a bus service and several of our out of town relief drivers stayed here for weeks at a time. The staff went out of their way to help with space for driver meetings and interviews, The Hotel was always clean and well kept.

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for you kind review. We are so happy to hear that you and your co-workers enjoyed your stay here while working. We are looking forward to seeing you again soon!! More

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Additional Information about BEST WESTERN PLUS Goodman Inn & Suites

Address: 6910 Windchase Drive, Horn Lake, MS 38637
Phone Number:
Location: United States > Mississippi > Horn Lake
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Goodman Inn & Suites 3.5*
Number of rooms: 70
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Also Known As:
Best Western Goodman Inn And Suites
Best Western Goodman Hotel Horn Lake

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