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All 9 Horn Lake hotels

BEST WESTERN PLUS Goodman Inn & Suites

3.5 of 5 Hotel   |   6910 Windchase Drive, Horn Lake, MS 38637
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77%
Ranked #3 of 9 Hotels in Horn Lake
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Jenifer C Chouteau, United States
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152 reviews from our community

Traveler rating
    74
    41
    19
    10
    8
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51
41
8
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chouteau, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here during the Labor Day weekend holiday. It was worth the money. The pool is nice and clean. The pool area has plenty of clean towels. The beds were super comfortable. I would definitely recommend staying here. We were traveling with an infant and there was plenty of room for her pack and play. The room had a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for your excellent review of our hotel. I am so pleased to hear that you enjoyed your stay with us. I am happy to hear that you enjoyed our spacious rooms and our recently renovated pool area. We look forward to seeing you again soon. More

Bullard, Texas, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel last year and had a great experience. This time was not as wonderful, though the STAFF is great. The door key scanner did not work well on our door, yet no one fixed it. We did not receive regular service in our room (towels, trash pick up, coffee stuff, etc.) because the staff ran out... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

I am truly sorry about your disappointing experience during your recent stay. This is a very concerning review and I am taking your comments very seriously. I will follow-up with our Housekeeping Manager right away to understand what happened with your room as this is most definitely not how it should feel for guests at Best Western hotels. In the... More

Fort Worth
2 reviews
1 of 5 stars Reviewed August 8, 2014

Do not waste your money or time!!! This hotel location gives Best Western a horrible name! The employees are of no help, no information! the rooms are dirty, stained & NO hot water! The staff does not care and does not know any information about the area! Super disappointed in this Best Western!!! Under Renovation of a lot of things!... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

We here at Best Western Plus Goodman Inn & Suites are truly sorry about your disappointing experience during your recent family stay This is a very concerning review and I am taking your comments very seriously. I will follow-up with our Housekeeping Manager right away to understand what happened with your room and the front desk staff about lack of... More

Atlanta, Georgia
1 review
3 of 5 stars Reviewed July 27, 2014

The room was nice and clean. My problem was the flat screen tv it had lines running through which which the staff blamed on the cable company. My hotel phone never worked because they repeatedly forgot to bring a working one, so I had to go to the desk for everything hotel related. Also. since I couldn't call the desk... More

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

You are right, at Best Western Plus, our mission is to make sure that our valued guests leave us feeling better than when they arrived and to exceed your expectations. I appreciate you taking the time to share your review and bring your comments to my attention. I sincerely apologize for the disappointed experience you had and I would like... More

Godfrey, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed July 22, 2014

We were very tired and were able to relax as soon as we entered our room. It was clean, spacious and comfortable. The staff was friendly and very helpful. The bathroom has plenty of room to set our cosmetics and room to move around. The shower had plenty of pressure and the shower head was high enough we didn't have... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

We are pleased to hear that you enjoyed your stay and are so glad that you enjoyed our spacious rooms. We hope that you come back to visit us again soon. More

Villa Rica, Georgia
1 review
5 of 5 stars Reviewed July 11, 2014

We stayed at this hotel for a family trip. Not only did my family of four stay, but my sister's family of five stayed as well. The facilities were excellent, and all of the kids enjoyed the pool. The staff was extremely helpful and courteous. The breakfast area was a great place to gather everyone for our day, and the... More

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for taking the time to give us a review. Our entire staff is very pleased that your family and your sister's family enjoyed your stay. We can not wait until you come back to stay with us again. More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed July 11, 2014

this hotel is one of the best hotel I've stayed in. Very clean with a great friendly staff. Love the fact that the pool is inside and clean as well. The housekeeping attendants were very friendly and didn't hestiate to bring more towels when asked. Also, the breakfast food was good with several choices to choose from. Overall my family... More

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you for your review. We really enjoyed having your family stay with us. I am so glad that you enjoyed the pool and the breakfast. I will make sure to share your comments with the whole staff at our next meeting. We look forward to having you come stay with us again. More

Southaven, Mississippi
2 reviews
5 of 5 stars Reviewed July 10, 2014

My 1st involvement with this Best Western was through my work. I work for a bus service and several of our out of town relief drivers stayed here for weeks at a time. The staff went out of their way to help with space for driver meetings and interviews, The Hotel was always clean and well kept.

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

Thank you so much for you kind review. We are so happy to hear that you and your co-workers enjoyed your stay here while working. We are looking forward to seeing you again soon!! More

Walls, Mississippi
2 reviews
5 of 5 stars Reviewed July 10, 2014

The hotel was a wonderful place to stay. The rooms was very nice and the staff was on top of it. It was a very clean place and I will highly recommend the hotel to anyone. We had my daughter's birthday party at the hotel and it was very nice. The kids had a wonderful time and really enjoyed the... More

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

It was our pleasure to help celebrate your daughter's very important day. We are delighted that you chose our hotel and that you truly enjoyed your Best Western experience. We hope to be able to join in the celebrations of future birthdays to come. More

1 review
5 of 5 stars Reviewed July 10, 2014

While I have stayed at this particular hotel several times, I would not choose a better hotel. They have excellent Guest Service Attendants, caring Housekeeping Attendants, and an over the top overall experience. If traveling to this particular area, this hotel is the hotel to stay. It is truely home away from home.

Was this review helpful? Yes
Panda G, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review

First of all thank you very much for selecting Best Western Plus as your home away from home and for sharing your truly wonderful experience with us. We are thrilled to know that you truly enjoyed your stay. Please be assured we will share your kind words with every one on our staff, they will most certainly be proud to... More

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Additional Information about BEST WESTERN PLUS Goodman Inn & Suites

Address: 6910 Windchase Drive, Horn Lake, MS 38637
Phone Number:
Location: United States > Mississippi > Horn Lake
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS Goodman Inn & Suites 3.5*
Number of rooms: 70
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Also Known As:
Best Western Goodman Inn And Suites
Best Western Goodman Hotel Horn Lake

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