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Fairfield Inn Hattiesburg

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173 Thornhill Dr, Hattiesburg, MS 39402
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Fairfield Inn Hattiesburg
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Fairfield Inn Hattiesburg
Fairfield Inn Hattiesburg
Fairfield Inn Hattiesburg
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108 reviews from our community

Traveler rating
    43
    38
    18
    6
    3
See reviews for
36
21
7
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Place is very dated. Expected that with the name Fairfield by Marriot that the place would be fresher and more modern. TV did not work, all the doors and elevators have plenty of scuff marks. Carpets indicated a lot of aging. Not a great overall experience. Next time I'll choose more wisely. Don't do it unless all others are sold... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a great stay during our granddaughters wedding. Check in and out was fast and easy. There was always someone at the desk who was pleasant to talk to and available if we needed anything. All employees we encountered had fantastic attitudes and were very helpful. The breakfast room was great. The attendant was Quincy, who was very helpful to... More 

Was this review helpful? Yes
Columbus, Ohio
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2015

My wife and I and 5 teens stayed here as a stopover on our way to a cruise out of New Orleans. Compared to other reviews and rates I researched, this hotel was in a good area and was typical of what I would expect from a Fairfield Inn. It was clean, the staff was friendly, and the breakfast was... More 

Was this review helpful? Yes
Kelly C, Front Office Manager at Fairfield Inn Hattiesburg, responded to this review

Thank you for taking the time to leave us a review! As a valued guest, we appreciate your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again on your next trip to Hattiesburg, MS. Thank you, Kelly Crofoot Front Desk Supervisor FFIS Hattiesburg 6012967777 More 

Dallas, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is a great hotel and it is always clean and well taken care of. I am in this hotel two or three times a month and they always take great care of me. Elise the evening clerk is awesome. She is always friendly and attentive to anything we need. She is a great example of someone who makes you... More 

Was this review helpful? Yes
Kelly C, Front Office Manager at Fairfield Inn Hattiesburg, responded to this review

Dear RP, Thank you for taking the time to leave us a review. We appreciate your opinion and are glad that you received excellent service! We look forward to seeing you again on your next trip to Hattiesburg. Thank you, Kelly Crofoot Front Desk Supervisor FFIS Hattiesburg More 

Orange, Virginia
Top Contributor
310 reviews 310 reviews
135 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed March 27, 2015

First, getting to the property is a real challenge running the gamut of quick turns and lots of traffic. The hotel is older, rather well updated but really is still not as good as most Fairfields are. The bed was quite uncomfortable. Places in the mattress where others had sat. Springs making a popping noise. Sheets are paper thin. The... More 

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Kelly C, Front Office Manager at Fairfield Inn Hattiesburg, responded to this review

Dear bookworm, I am sorry to hear that your stay was not what you expected.. We strive to provide every guest with an exceptional stay and failed to do so. Thank you for letting us know about these issues. We will be sure to share them with the appropriate departments for improvement and hope that you will give us another... More 

Nashville, Tennessee
Top Contributor
66 reviews 66 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 23, 2015

I elected to stay at this location while in town for work. From the moment I arrived, I was recognized for being a Platinum Marriott member and given a welcome gift and a room upgrade. The service was top notch and the rooms were great, also.

Was this review helpful? Yes 2
Kelly C, Front Office Manager at Fairfield Inn Hattiesburg, responded to this review

Thank you for your review! We are so pleased that you enjoyed your stay with us. Our contsruction on our drive way is complete and looking great! We look forward to seeing you again the next time you are in town. More 

Newmarket
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

My wife and I were impressed with the positive atmosphere created by the staff at this location. In particular, Julia went the extra mile to ensure we were comfortable after a long day on the road. The room was clean and had all the necessary conveniences for a pleasant stay. Breakfast was complementary and more than adequate. The hotel is... More 

Was this review helpful? Yes 1
Kelly C, Front Office Manager at Fairfield Inn Hattiesburg, responded to this review

Thanks so much for your review! We are so pleased that you enjoyed your stay and that our staff took great care of you. We look forward to seeing you again on your next trip to Hattiesburg. More 

Bel Air, Maryland
Top Contributor
143 reviews 143 reviews
60 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 20, 2015

The best part of the hotel is the friendly staff. Otherwise it is a basic Fairfield floor plan. The hot breakfast is a nice touch and the Wi-Fi is free and strong throughout. It is close to Southern Mississippi University and Camp Shelby. There are no restaurants within walking distance, but some nice ones a short drive away.

Was this review helpful? Yes
FFISHATTI, General Manager at Fairfield Inn Hattiesburg, responded to this review

Mr. Fountain, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, Sarah Booker Assistant General Manager Fairfield Inn and Suites Hattiesburg, Mississippi sarah.booker@pillarhotels.com 601-296-7777 More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

Very Hospitable atmosphere. Hotel staff Sarah rocks, she was very accommodating, I was not pleased with a smell in my room and she quickly put me in another room, the next day I had a bag of goodies waiting for me at the front desk. She called after I checked out to see how my stay was. I would recommend... More 

Was this review helpful? Yes 1
Kelly C, Front Office Manager at Fairfield Inn Hattiesburg, responded to this review

Dear Shanitra, We are so very pleased that you enjoyed your stay with us and that our staff was able to accomodated you! We look forward to seeing you on your next trip to Hattiesburg, Mississippi. Kelly C. Guest Services FFIS Hattiesburg More 

Lexington
Top Contributor
56 reviews 56 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 11, 2015

This seems to be a fairly new property. Very clean and well maintained. Beds are comfortable and rooms are large. Nice looking pool/hottub and gym area. Lots of things around to choose from and convenient to interstate 59.

Was this review helpful? Yes 2
Kelly C, Front Office Manager at Fairfield Inn Hattiesburg, responded to this review

Thank you for your review. We are happy to hear that our beds were comfortable and that you enjoyed your stay. We look forward to seeing you again on your next trip to Hattiesburg, MS! More 

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