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Candlewood Suites Hattiesburg

Certificate of Excellence
2.0 of 5
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9 Gateway Drive, Hattiesburg, MS 39402
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Candlewood Suites Hattiesburg
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Ranked #7 of 34 Hotels in Hattiesburg
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Ryan D
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68 reviews from our community

Traveler rating
    30
    21
    10
    3
    4
See reviews for
11
8
9
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (68)
  • Mar-May only
    (20)
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    (18)
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    (13)
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    (17)
All months
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room and staff were very helping and accomadated to me. But as soon as I step off the elevators this smell of funk in hallway. Room smelled fine just the hallway. The rooms are real modern and useful. Can't wait to stay here again excellent almost everything.

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear Ryan D, Thank you for taking the time to provide us with such a sincere review regarding your recent stay at our hotel. We are truly grateful! We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve... More 

Avondale Estates, Georgia
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here over USM graduation weekend so the hotel was booked solid. Understand that this is an extended stay facility, so it might not be ideal for a quick weekend trip. That being said, I'm glad I chose this hotel for my stay. There was a large work crew from a major oil company in residence, but the room was... More 

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear Babstera, We would like to thank you for taking the time to provide us with feedback regarding your stay and our property’s performance. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Also, we would like to make a special thanks for coming... More 

Mobile, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

I have used this property for 2 years now. I usually book a block of 20 rooms once a year for business purposes. The management and staff always bend over backwards to make sure our group is checked in without any complications and that our needs are accommodated. The rooms are large, clean, and all around excellent. I truely wish... More 

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear Kim I, Thank you for taking the time to provide with such positive feedback! Your constant business and feedback is the reason why we strive to continue providing exceptional service to all of our guests and grow as a property and team. We humbly thank you for your review. Also, we are honored to know that you have been... More 

Haughton, Louisiana
1 review
4 of 5 stars Reviewed 2 weeks ago

I chose this property for a large group coming to the area. The management was extremely accommodating and organized upon arrival. Staff was friendly, rooms were exceptionally clean, pricing is great and the experience overall was very pleasing. We'll be back if ever in the area again!

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear Julie B, Thank you for taking the time to provide us with your wonderful review and feedback. I have shared your comments with our team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad and humbled you enjoyed your stay. We... More 

Top Contributor
190 reviews 190 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Candlewood is well located and offers good accommodations in a no frills setting. The rooms are large as are the bathrooms and kitchenettes. The self serve convenient store offers a number of items to make your stay pleasant including free coffee......

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Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear SilverBond, Thank you for taking the time to provide us with such a sincere review regarding your recent stay at our hotel. We are truly grateful! We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2015

I have never stayed in a Candlewood hotel before but definitely will again based on this experience. The entire staff, especially the gentleman at the front desk "Cliff" were extremely nice but what immediately struck us was the cleanliness of the hotel. We stated in a King suite which included a full kitchen and spacious room and everything there was... More 

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear happyhappy2001, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to thank you for your glowing review. Your kind words mean the world to our team here at the Candlewood Suites. Your satisfaction is important to us and we are humbled... More 

1 review
4 of 5 stars Reviewed March 28, 2015

I chose the property based on reviews and location as well as price. I enrolled in a CEU course for my professional licensure next door. (Obviously, their reviews were left wanting.) The hotel was full. That would have been my only complaint. A bit noisy, however, the hotel was full of a national fraternity reunion! So, in perspective, it wasn't... More 

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear Kelly M, Thank you for taking the time to provide us with such a sincere review regarding your recent stay at our hotel. We are truly grateful! We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve... More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed March 26, 2015

After an awful experience at another hotel down the street we looked for another hotel to stay at for the rest of our trip. Bob at Candlewood Suites was at the front desk and helped us with our needs. We are visiting our grandmother for what will be the last time due to her health. My mother is in a... More 

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear Gloria F, We would like to thank you for taking the time to provide us with feedback regarding your stay and our property’s performance. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Also, we would like to make a special thanks for... More 

Rogers, AR
Top Contributor
86 reviews 86 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 27, 2015

We stayed in a King suite, I think it was called. A nice large living room/ kitchen area, a separate bedroom with king bed, and a larger than normal bathroom. Separate heating/cooling units for the two rooms.There were two TV sets, popcorn in the microwave, coffee pot and coffee, all at a reasonable price. Convenient to the freeway I-49 and... More 

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear REDHOG, We would like to thank you for taking the time to provide us with such a wonderful review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are ecstatic and honored to know that your stay with us was a wonderful... More 

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2015

When you arrive to a hotel at 2am, the last thing you want is any issues. Well, let me tell you, not only was check in a super breeze, I was greeted by one of the friendliest people I have ever encountered checking into a hotel. I had called about 30 minutes before getting to the hotel to check availability... More 

Was this review helpful? Yes
Mo I, Front Office Manager at Candlewood Suites Hattiesburg, responded to this review

Dear Chrmdlif, Thank you for taking the time to provide us with your wonderful review and feedback. I have shared your comments with our team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad and humbled you enjoyed your stay. We are... More 

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