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Hilton Garden Inn Hattiesburg

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133 Plaza Drive, Hattiesburg, MS 39402
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Hilton Garden Inn Hattiesburg
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Hilton Garden Inn Hattiesburg
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209 reviews from our community

Traveler rating
    122
    46
    27
    8
    6
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80
31
12
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (61)
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Hattiesburg, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Highly recommended! The hotel staff was polite and professional. I accidentally forgot my computer charger and their staff and the HHonors team assisted me in a professional and expediant matter. Very pleased with my HGI stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you sir for the review. I am glad to know that your stay was great and it was our pleasure to work with you on getting the charger back into your possession. We value you as a guest and also a member of the Hhonors program. Thank you for staying loyal. More 

Monticello, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent stay, fabulous rooms! Sharon and Frank went above and beyond in accomodating our conference requests. I will definitely use this hotel again and highly recommend this location while in Hattiesburg. Excellent location

Review collected in partnership with Hilton Garden Inn

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Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for choosing us as the host hotel for your conference. We are committed to ultimate customer service to each guests whether traveling on business or leisure. We are here if you need us and thank you again for taking the time to compose a property review. More 

Brandon, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

High quality hotel, great service, very accommodating furnishings, with a good breakfast. Great location with numerous restaurants, bars, and shopping in the vicinity. Convenient to the Southern Miss campus.

Review collected in partnership with Hilton Garden Inn

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Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for noticing! I am glad that you stayed with us to experience the best that Hattiesburg has to offer. We look forward to your return if you are in the area. More 

Tulsa, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a King room, first floor, room 105. Bed was Awesome, best hotel bed I've slept on in awhile. Room was small for the price (159 plus tax), especially the bathroom. With the bathroom door open, you can't exit the room. That being said, the hotel was quiet, room was well appointed, keurig, fridge, microwave, internet worked well, and... More 

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for your response. Our Garden Sleep system beds can be dream to sleep in. I appreciate the comments and suggestions on the facility. We do have some upgrades in the pipeline for different areas of the property. Thank you for staying with us. More 

Luling, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the Hilton Garden Inn in Hattiesburg, MS very, very much. The staff was one of the most pleasant staffs I have seen in a hotel. Those at the check in/out counter was extremely friendly and helpful. The rooms were very, very clean as was the lobby, the pool and the fitness center. I will consider... More 

Review collected in partnership with Hilton Garden Inn

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Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

We are pleased to know that you enjoyed your stay. Thank you for completing a review of the property and letting the world know of your experience. Our promise is to provide the utmost in service and accommodations for each and every guest. If you are in the city again please make it a point to stay with us. More 

Cypress, TX, United States
1 review
1 of 5 stars Reviewed 1 week ago

After traveling over night and having a Reservation my room was given away. I called the Hotel 7 hours before arriving and my still my room was given away. I will never stay at the Hotel ever again. Management didn't care and only gave more excuses. Excuses are only for those who make them.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for the issue with your room type reserved. I know that it was not convenient for you to have to alter your arrangements on the part of our error. Thank you for corresponding with me on this issue. Please accept the full refund of points that you... More 

Horn Lake, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at A LOT of HGI and this was the best one by far. The staff was extremely helpful and pleasant. The room was great. The breakfast was delicious! The bartender was very knowledgeable and a lot of fun! No complaints at all!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you! I am glad that you chose to stay with us while in Hattiesburg. We begin each day with the goal of being the best hotel in the city. I am glad that you noticed and were pleased with what we offer. The next time that you return we promise to treat you the same way! See you then! More 

St. Catharines, Canada
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every single employee from the front desk to the housekeepers were very very friendly. The rooms were clean, we had a prepaid reservation which was found with no problem and they even honored our request to have our rooms beside each other. The kids used the pool, loved it, the beds were comfortable and rooms were large, the hotel is... More 

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for staying with us. Excellence is what we strive for and it makes us feel awesome when we know that we have provided our guest with that level of service. We are the premier hotel in the city of Hattiesburg and I am glad to know that you agree. The next time that you return we promise to... More 

Athens, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Every employee was very friendly. They took the time to speak to you, asked about your stay, morning, run, etc. The experience was definitely different from the standard welcome where you are barely acknowledged.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

We are so glad that you chose to stay with us while in the city of Hattiesburg. Our staff works hard to go above and beyond to ensure that you have a great stay and treated with the best service that the city has to offer. The next time that you come back we will be here to provide you... More 

Madison, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front desk clerk could not find my reservation, even with the number. After not finding it that seemed to satisfy his obligation to service. I fianlly asked if that had available rooms - well yes. Then could you check me in please? Other than that frustration the property is fine. I prefer a Hampton Inn and a free breakfast over... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for letting us know the details of your stay with us. I spoke with the new team member that you encountered upon arrival and actually used your feedback for coaching. Thank you very much for taking the time to write a review. Breakfast is on me the next time you return. More 

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19 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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