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Hilton Garden Inn Hattiesburg

3.0 of 5 133 Plaza Drive, Hattiesburg, MS 39402
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Certificate of Excellence 2014
Hilton Garden Inn Hattiesburg
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Hilton Garden Inn Hattiesburg
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157 reviews from our community

Traveler rating
    89
    31
    26
    6
    5
See reviews for
60
25
9
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (157)
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    (37)
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    (65)
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    (36)
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    (19)
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Cullman, United States
1 review
2 of 5 stars Reviewed 1 week ago

I've stayed at HGI's for years, and this is the first time I've been let down. The common areas were ok, no big deal there. When I got to my room, my door handle was partly broken off. My bathroom smelled like a public toilet. The room was ok, but it just wasn't what I've come to expect from HGI,... More

Review collected in partnership with Hilton Garden Inn

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Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for alerting me of the issues that you encountered while here. This incident is isolated and was due to an error on the part of our team. We apologize for the problems and hope that you give us another try to show you that we are the best in town. More

Florence, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel. The hotel was easy to get to from the interstate. Breakfast was a bit pricey so we choose to eat off site. Lobby is beautiful, rooms were clean and comfortable. Indoor pool which is a must for my family when we travel outside fo the summer season.

Review collected in partnership with Hilton Garden Inn

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Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for staying with us. We appreciate the review and are pleased to know that you enjoyed your stay. More

brandon, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

safe clean and friendly place the employees here want you to feel like family. after just a few stays , they remember your name and start calling you by your name. rooms are clean and very quiet so you can rest . location is close to any thing you would need as you travel

Review collected in partnership with Hilton Garden Inn

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Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for the review. We pride ourselves on being the best hotel in the city and it seems that you agree. Thank you kindly for staying with us. More

Prairieville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel is in very good condition. Room was clean with everything working correctly. Bathroom was in good shape. Employees are very friendly and took very good care of us. I will definitely return to this Hilton Garden Inn. Breakfast was excellent. We used the pool while we there; it is very nice.

Review collected in partnership with Hilton Garden Inn

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Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

I am pleased to know that your stay was great. We love having you here and look forward to your return. You can count on us to make sure that you are satisfied each and every time. More

Fort Worth, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The facility is on par with other Hilton hotels, however, the staff was in need of training regarding the level of Customer Service needed and how to seem welcoming, even if you don't feel like it... The Wait staff in the restaurant was preoccupied and less than attentive.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for staying with us while in the City of Hattiesburg. I appreciate your honest survey of your experience and will make it a point to share your comments with my team in order to eliminate the service issue that you encountered while here. We truly care about your service and satisfaction and look forward to you staying with... More

Atlanta, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stay there whenever I can. Sometimes the hotel is full so I end up staying at other places and miss my stay at HGI Hattiesburg. The staff is very friendly and helpful. The hotel is clean and secure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for making us your home away from home. You deserve the best as a traveler and we strive to give that to each and every guest each and every time. Make sure to make reservations as early as possible as our service and selection is always in high demand. Thank you for your loyalty. More

Cartersville, Georgia, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel at least 4 or 5 nights a month. The staff always welcome me and are willing to make my staff comfortable. Never had any problems with the room, very clean and accommodating, and the breakfast is always good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for your property loyalty. We truly value you as a guest. We work each day to make sure that we provide the best service, and a quality product for you to enjoy. Thank you for the review. More

Lavon, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

Quick access to hwy and turtle creek mall and chain restaurants for dinner if you don't want to eat at hotel and gas stations to fill up. Nice area so your car is safe in parking lot. Needs to be more accommodating to person traveling with service pets. Otherwise, staff very nice and friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for staying with us. We really appreciate the great comments and rating. I am glad to know that you found the proerty nice and clean. Please come again and yes we are service animal friendly. More

Ocean Springs, United States
1 review
3 of 5 stars Reviewed October 14, 2014

This hotel is very clean. Although, there were a few things that I feel that I should share. The purpose in room service is to accommodate customers that want the luxury of getting service in their room (customers that don't want to leave). Both nights, I had to come to the lobby in my pajamas to receive food. It is... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for taking the time to compose a reveiw for the property. I am glad to know that you found the property overall satisfactory. I really appreciate the suggestion on the room service delivery standard. I am working with our team and the provider to increase the level of that service and make sure it has the value that... More

Hattiesburg, Mississippi
1 review
5 of 5 stars Reviewed October 10, 2014

We came through Hattiesburg, not knowing what to expect. I can tell you, when we left, we now know what to expect. The rooms were clean, tons of restaurants near by, and breakfast was a treat. If you stick around for breakfast, make sure you get Shelby as your waitress. She is super prompt and wears a smile from ear... More

Was this review helpful? Yes
Frank J, General Manager at Hilton Garden Inn Hattiesburg, responded to this review

Thank you for staying at our property. I am happy to know that you found the property to your enjoyment. We work hard to ensure that our property is clean and that the service is stellar. I will pass your comments on to Shelby and we will make sure that if you return you receive the same service and ameneties... More

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Additional Information about Hilton Garden Inn Hattiesburg

Address: 133 Plaza Drive, Hattiesburg, MS 39402
Phone Number:
Location: United States > Mississippi > Hattiesburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Hattiesburg 3*
Number of rooms: 90
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Also Known As:
Hilton Garden Inn Hattiesburg Hotel Hattiesburg
Hilton Hattiesburg

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