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Clarion Inn University

2.0 of 5
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6541 Highway 49, Hattiesburg, MS 39402 (Formerly Comfort Inn University)
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Clarion Inn University
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92 reviews from our community

Traveler rating
    14
    37
    12
    17
    12
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29
12
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Albemarle, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Our reservations were transferred from the Holiday Inn as we booked in Hotels.com. So beware. The toilet had been used and not flushed, the ice bucket top had been used for an ash tray and not replaced and there was a brown stain on the blanket. We only had a sheet and blanket, no comforter or spread. The carpet was... More 

Was this review helpful? Yes
Mo I, General Manager at Clarion Inn University, responded to this review

Dear Anglelladie05, First and foremost, on behalf of myself and my team I would like to express my deepest of apologies for the negative experiences that you had to endure during your stay at our property. There is no excuse that can erase such an experience and for that I would like to apologize again. I have spoken with my... More 

Jackson
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

I am not going to lie. Right now the hotel is being changed over from Comfort Inn to Clarion. Everything is being changed to New Items in each room. But even during the present time, the rooms are still really nice AND CLEAN. Just like any other place that has been stayed in quite a bit, The rooms have a... More 

Was this review helpful? Yes 1
Tarren H, Front Office Manager at Clarion Inn University, responded to this review

Dear William B., We extend a warm Thank You from all of us here at Clarion Inn. We are delighted that you experienced exceptional service from check in to check out. Mrs. Charman would like to extend a personal thank you and safe travels to your various destinations. Again, thank you and we look forward to seeing you and your... More 

Ann Arbor, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2015

We stayed here twice in 10 days on a trip from Michigan to New Orleans and back. Their breakfast was the best we had during our 10 days trip-great sausage, bisquits & gravy that all tasted home made. Definitely made the price of the room worth it. Staff was very helpful in finding the room we wanted both times, and... More 

Was this review helpful? Yes 2
Tarren H, Front Office Manager at Clarion Inn University, responded to this review

Dear Christina T, Thank you for reviewing your recent stay with us during your family travel. I am pleased to know that our amenities exceeded your expectations. I will be sure to inform the staff of a job well done. We are in the process of renovating the hotel so your feedback helps us to identify areas that need improving.... More 

Marietta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

This was a real treat. Good prices very comfortable room. And to top it off - a great happy hour! Friendly bar man with free drinks and snacks. Very good hot breakfast was also provided. This will be my new place to stay when in Hattiesburg!

Was this review helpful? Yes 1
Tarren H, Front Office Manager at Clarion Inn University, responded to this review

Dear John R, Thank you for reviewing your stay with us. I am pleased to know that you enjoyed our Bar and Lounge as well as our Free Hot Breakfast. Being that we are located directly on Hwy 49 makes it easy for business travelers such as yourself to make it to your destination as fast as possible. The staff... More 

Bella Vista, Arkansas
Top Contributor
99 reviews 99 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed February 17, 2015

Staff was exceptional from check-in to check out and the Lady handling breakfast was likewise Great. Problem is the place is dated. Mostly clean but room carpet needs cleaning--will darken your white socks so keep your shoes on. Beds were very comfortable as were the pillows. Problem with pillows is they are shaped like small loveseat cushions...half size of a... More 

Was this review helpful? Yes
Kwiinta K, Front Office Manager at Clarion Inn University, responded to this review

Dear NWATravelers1000, Thank you for writing a review. Please know that your comments do not go unnoticed and we appreciate knowing what areas need improvement. Our hotel is dated but we strive to keep clean and comfortable accommodations. I am glad to know that you enjoyed our beds and our free hot breakfast. I will be sure to inform our... More 

Milton, Florida
Top Contributor
200 reviews 200 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed December 29, 2014

We stopped here because they had king bed suites. The room was satisfactory until the people next door stood right outside smoking. The Bathroom door needed the latch fixed but it wasn't a problem for us. When we mentioned our concerns the next morning, the lady on duty was very concerned and made notes to bring it to the manager... More 

Was this review helpful? Yes
Kwiinta K, Front Office Manager at Clarion Inn University, responded to this review

Dear Rosifraz, Thank you for writing a review. I am pleased to know that our room was satisfactory for you. Also, thank you for letting us know what areas need improvement. Our free hot breakfast is always a treat and our staff is always eager to help. We look forward to seeing you again. Tarren Harvey Front Office Manager Clarion... More 

1 review
2 of 5 stars Reviewed October 27, 2014

After anext all day drive, we stopped expecting the rooms to be the same as other choice hotel standards. After having the key card not work twice when getting our room, the third time trying a new key card,a person staying in the room opened the door. The next room we were given had mold in the shower and bathroom.... More 

Was this review helpful? Yes
Kwiinta K, Front Office Manager at Clarion Inn University, responded to this review

Dear tdh024, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. Please accept our apologies for the inconvenience you experienced during your stay. We strive for perfection in our hotel rooms and the service and comfort... More 

Madison, Mississippi
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014 via mobile

Great location with remodeled rooms. The staff is great. Mary is an angel. Jordan hosts the evening cocktail hour that is welcomed after a long day. Charlotte & Mary host a delightful breakfast. It's was as quiet as a church during my stay. Request Building A.

Was this review helpful? Yes
Kwiinta K, Front Office Manager at Clarion Inn University, responded to this review

Dear Jeremy M., Thank you for such a great review. Our hotel staff is delighted to know that you enjoyed your stay with us while in Hattiesburg. Guest satisfaction is very important to us and we look forward to seeing you in the future. Happy Travels, Tarren Harvey Front Office Manager Comfort Inn University More 

Howey in the Hills, Florida
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 21, 2014

My granddaughter and I checked into the first room on the second floor and there were pieces of the ceiling on the beds. We looked up and the ceiling was falling in. Told the front desk and they moved us to the first floor in another building which was worse. We noticed the TV was on and the light in... More 

Was this review helpful? Yes
Kwiinta K, Front Office Manager at Clarion Inn University, responded to this review

Dear beachsunfun37, First and foremost I would like to thank you for reviewing your stay at our hotel. The entire staff offers a sincere apology for the unpleasant arrival you experienced. Please accept our apologies for the bad experience you encountered. I also want you to know that I addressed each issue with our executive housekeeper and head of maintenance... More 

Geneva, Switzerland
Top Contributor
73 reviews 73 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 21, 2014

After a journey from Panama City, we stopped in this motel for the night. Clean room, a few restaurants around, and other motels. The beds were comfortable and the people working there were helpful and nice. There's a great breakfast with everything you want to start the day with your tummy full.

Was this review helpful? Yes
Kwiinta K, Front Office Manager at Clarion Inn University, responded to this review

Dear Bigcop73, Thank you for taking the time to write a review about your stay with us at Comfort Inn University. We are thrilled to know that you enjoyed your stay and that we exceeded your expectations. We look forward to seeing you again in the future. Happy Travels, Tarren Harvey Front Office Manager Comfort Inn University More 

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